Compliance Updates

Regulatory action against EU Lotto

Published

4 years ago

September 24, 2021

Reading Time: 2 minutes

A gambling business must pay a £760,000 fine and undergo extensive independent auditing after a Commission investigation revealed social responsibility and money laundering failures.

EU Lotto – which operates the lottoland.co.uk website – has also received a formal warning for the failures which occurred between October 2019 and November 2020.

Social responsibility requirement failures included neglecting to take into account the Commission’s formal customer interaction guidance.

European Gaming Congress 2024 (Warsaw, Poland)

Examples included:

customers frequently changing deposit limits not being considered as markers of harm
no evidence of suitable financial and affordability assessments being conducted to identify whether a customer was being harmed or at risk of harm
customer interactions predominately consisted of an email detailing the responsible gambling tools available and did not require a customer response – there was little evidence of interactions being adapted depending on the extent of potential harm.

Anti-money laundering failures included:

not effectively reviewing or analysing bank statements provided by customers to prove address
not restricting customer accounts following source of funds (SoF) requests
allowing customers to register third-party debit cards (such as those in a different name to the customer) to their account
relying too heavily on ineffective threshold triggers and generally lacking information regarding how much a customer should be allowed to spend based on income, wealth or any other risk factors.

Helen Venn, Commission Executive Director, said: “This case, like other recent enforcement action, was the result of planned compliance activity. All operators should be very aware that we will not hesitate to take firm action against those who fail to meet the high standards we expect for consumers in Britain.”

Read EU Lotto’s full penalty on the Commission’s regulatory sanctions register.

Nigel Birrell, CEO of Lottoland commented: “Lottoland is fully committed to ensuring the highest standards of compliance, including its anti-money laundering and social responsibility obligations in all of the jurisdictions in which it operates. The Gambling Commission fine was related to legacy issues around some of our compliance controls which have now been addressed. Lottoland has extensive compliance measures in place and we are confident that our current policies and processes meet all relevant standards.

Remedial action taken included significantly increased investment in our compliance function, more than doubling headcount, alongside a host of other initiatives including bringing in third party support, enhancing training and a review of key policies. In addition, we recently committed to building our individual processes into an automated system to improve the system even further. “

Compliance Updates

Isle of Man Government Publishes Terrorist Financing National Risk Assessment

Published

17 hours ago

July 30, 2025

Niji Narayan

isle-of-man-government-publishes-terrorist-financing-national-risk-assessment

Reading Time: 2 minutes

The Isle of Man Government has published its first standalone Terrorist Financing (TF) National Risk Assessment (NRA), which is a significant step in strengthening the Island’s defences against terrorist financing and reinforces its commitment to international standards.

The TF NRA builds upon the findings of the 2015 and 2020 Money Laundering and Terrorist Financing NRAs and provides a focused analysis of the TF risks relevant to the Isle of Man as an international financial centre (IFC). It is a key component of the Island’s broader strategy to meet the Financial Action Task Force (FATF) recommendations on anti-money laundering, countering the financing of terrorism and countering the financing of proliferation (AML/CFT/CPF).

The assessment, which began in April 2024, involved contributions from 48 local experts, industry representatives, and international partners including the UK Home Office and the World Bank.

It concludes that the Isle of Man faces a medium-low overall risk of being used as a conduit for terrorist financing, with the highest risk identified in the area of transit TF — the potential for funds to pass through the Island’s financial system en route to other jurisdictions. Whilst it is notable that the overall rating remains the same as the last TF NRA, conducted in 2020, this report provides further assurance of that rating by the use of more detailed data, information and analysis.

The FATF is an inter-governmental body that sets standards and promotes effective measures for combating money laundering, terrorist financing and other related threats to the international financial system.

The FATF-style regional body for the Isle of Man is MONEYVAL, the Council of Europe Committee of Experts on the Evaluation of Anti-Money Laundering Measures and the Financing of Terrorism, based in Strasbourg, France.

The Isle of Man’s efforts in combatting financial crime will be subject to an evaluation by MONEYVAL in October next year.

The Island’s main priority is to prevent, detect and disrupt criminal activity on an international scale. If the island cannot demonstrate that it meets the standards expected, the jurisdiction could referred to the “grey-listing” process. This outcome would have a significant negative impact on the economy and damage the international reputation and the ability to do business.

Jane Poole-Wilson MHK, Minister for Justice and Home Affairs, said: “This assessment is a vital tool in our ongoing efforts to protect the Isle of Man’s financial system and uphold our international obligations. It reflects the depth of collaboration across government, regulators, and industry, and highlights both our strengths and the areas where we must continue to build capacity and awareness. We are committed to ensuring that the Island remains a secure and responsible jurisdiction.”

The publication of the TF NRA will be supported by outreach to industry to help stakeholders understand and apply the key findings. A separate NRA focused on Non-Profit Organisations (NPOs) TF is also in development and will be presented for approval in due course.

The post Isle of Man Government Publishes Terrorist Financing National Risk Assessment appeared first on European Gaming Industry News.

Compliance Updates

Pollard Banknote Secures License to Supply Gaming-related Goods and Services In the UAE

Published

17 hours ago

July 30, 2025

Niji Narayan

pollard-banknote-secures-license-to-supply-gaming-related-goods-and-services-in-the-uae

Reading Time: < 1 minute

Pollard Banknote Limited announced that it has been approved as a licensed gaming-related vendor by the General Commercial Gaming Regulatory Authority (GCGRA). The GCGRA is the federal authority that oversees the regulatory framework for all lottery and commercial gaming activities in the United Arab Emirates (UAE) and is responsible for ensuring the industry’s integrity and promoting responsible gaming.

This license authorises Pollard Banknote to provide gaming-related goods and services and reflects the company’s interest in supporting regulated lottery operators within the UAE. As a full-service lottery and gaming provider with operations in North America and Europe and lottery clients across the globe, Pollard Banknote’s family of companies offer a wide array of products and services to maximise revenue potential. This portfolio of offerings includes an array of impactful retail merchandising solutions from Schafer Retail Solutions +, engaging print products designed for non-traditional lottery retailers from American Games/International Gamco and forward-thinking digital products across a number of its companies. This is all in addition to Pollard Banknote’s innovative instant ticket products and manufacturing operations.

“We are very excited for the wide variety of opportunities this new license will afford Pollard Banknote. We are eager to foster a strong partnership in the UAE and introduce our portfolio of proven, innovative lottery and gaming products and services that will help boost revenue and support charitable causes,” said Doug Pollard, Co-Chief Executive Officer at Pollard Banknote.

The post Pollard Banknote Secures License to Supply Gaming-related Goods and Services In the UAE appeared first on European Gaming Industry News.

Compliance Updates

Oddin.gg Officially Registered with LOTBA as a Supplier in the City of Buenos Aires

Published

2 days ago

July 29, 2025

GamingAmericas.com

oddin.gg-officially-registered-with-lotba-as-a-supplier-in-the-city-of-buenos-aires

Oddin.gg has been officially registered as a supplier by the Lottery of the City of Buenos Aires (LOTBA). This authorization clears the way for Oddin.gg to provide its end-to-end esports betting ecosystem—including its Odds Feed, Risk Management, BetBuilder, Widgets, and more—to licensed operators in the City of Buenos Aires. The milestone reinforces Oddin.gg’s strategic focus on supporting partners across Latin America.

LOTBA, the regulatory authority for online gaming within the Autonomous City of Buenos Aires, is well known for its rigorous compliance and technical standards. While the body manages licensing and enforcement, suppliers must undergo a formal registration process before providing services to local operators. Oddin.gg’s successful registration confirms that it has met all relevant technical, financial, and compliance requirements.

Juana Bischoff, Senior Business Development Manager LATAM at Oddin.gg, said: “Being officially registered with LOTBA marks an important step in Oddin.gg’s long-term commitment to the Latin American market. Esports is gaining real traction across the region, and we want operators in Buenos Aires—and beyond—to have the tools and insight to deliver a top-tier esports betting experience. We’re not just bringing leading technology—we’re bringing the local expertise and regulatory awareness needed to help our partners like Betsson and Jugadon grow.”

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