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YGAM awarded Trusted Charity Mark for effective governance and management
The Young Gamers and Gamblers Education Trust (YGAM) has recently achieved the Trusted Charity Mark Level 2 award recognising the exceptional work it does as a third sector organisation.
YGAM was assessed against the 11 standards of effective practice in Trusted Charity, including in governance, leadership and management, managing staff and volunteers and managing money, and proved to meet all standards. Trusted Charity is part of the National Council for Voluntary Organisations (NCVO) and is the only UK quality standard designed to help third sector organisations operate more effectively and efficiently.
Caroline Gallagher, Director of Quality Assurance at YGAM said “We are pleased to receive this recognition following a vigorous external assessment. As a registered charity, one of our key priorities is to maintain outstanding governance, systems and management together with continual improvement. This achievement demonstrates the exceptional level to which the charity is currently operating at and reflects the professionalism we have in our fantastic staff team. The robust processes which we have implemented ensure our independence is strong and our standards are high.”
Nick Snow, Trusted Charity Programme Manager, NCVO said “We are delighted for the trustees, staff and volunteers of YGAM that they have achieved the Trusted Charity Mark Level 2. We know that organisations using the Trusted Charity standard benefit by having better governance, better systems and procedures and better quality of services for their users and it is great that the community of Trusted Charity users is growing”.
YGAM has established an organisation Quality Management System across the entirety of the charity to ensure consistent and impactful delivery. The charity is led by a Board of Trustees who are all independent of the gambling industry and who all give their time voluntarily. Within their tight governance structures, YGAM also have a Finance, Audit & Risk Committee who scrutinise all our donations and support the Senior Leadership Team to ensure that at no time is our independence compromised. The charity encourages all donations are sent via the Charities Aid Foundation (CAF) which brings in an additional level of governance and scrutiny.
All the YGAM resources, training and education programmes have been externally scrutinised, challenged, evaluated and quality marked by a wide range of organisations including City & Guilds; National Council for Voluntary Organisations and Clearview Research. A critical part of all these evaluations is being able to demonstrate clear independence and show evidenced-based approaches.
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Anna Kiselova Head of International Relations at Relum
Relum Appoints New Head of International Relations to Strengthen Global Presence
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Relum has welcomed a new Head of International Relations to guide its global strategy and strengthen the company’s international presence.
Relum, an advanced casino engine provider, is proud to announce the appointment of Anna Kiselova as its new Head of International Relations. With over five years of experience in the iGaming industry, including key leadership positions, Anna brings extensive expertise in building strategic partnerships and advancing global collaborations.
In her new role, Anna will focus on expanding Relum’s international presence, strengthening relationships with partners, and supporting the company’s growth strategy across multiple markets.
Anna Kiselova, the newly appointed Head of International Relations at Relum, commented: “I’m genuinely excited to join Relum and contribute to something that feels dynamic and full of possibility. In my new role, I want to focus on partnerships that go beyond transactions – relationships built on trust, openness, and shared goals. I believe that’s the foundation of meaningful, sustainable growth, and I look forward to seeing what we can achieve together.”
Edmond Ghulyan, Chief Executive Officer at Relum, added: “We are proud to welcome Anna Kiselova to our leadership team. Her appointment marks a significant step in Relum’s international growth journey. Anna’s strategic perspective and extensive industry experience will help us deepen partnerships, explore new opportunities, and strengthen Relum’s standing as a trusted global technology provider.”
This appointment underscores Relum’s commitment to expanding its international footprint and building a stronger, more connected network of partners through innovation and collaboration.
The post Relum Appoints New Head of International Relations to Strengthen Global Presence appeared first on European Gaming Industry News.
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On October 15th, EEGS hosted a dynamic webinar titled “Winning over Gen Z: How to Engage the Next Generation of Players”, featuring renowned speaker Ana D’Arrigo. This session marked the first webinar since the summer break and was highly anticipated.
The webinar was a practical, experience-based discussion, enriched with real-world examples from leading companies. Ana shared valuable insights drawn from her personal experience, offering attendees actionable strategies to connect with the elusive Gen Z audience.
The session commenced with a thorough exploration of “Who are Gen Z?” – the first digital natives, highly tech-savvy, and increasingly challenging to target through traditional marketing. Ana highlighted that Gen Z-ers are distinct: they prioritize authenticity, lead with purpose, express themselves creatively, value transparency, are entrepreneurial, and driven by their values. Despite having short attention spans, they engage deeply when content resonates with them.
A key takeaway from the webinar was the shift needed in marketing approaches: “To win Gen Z, stop marketing to them – start creating with them,” a powerful insight echoed by ChatGPT and emphasized by Ana. Instead of mass marketing, personalized, authentic content that involves Gen Z in the creation process is essential.
Further, Ana discussed the future of marketing to Gen Z, emphasizing ongoing engagement and authenticity. She actively engaged with the audience, responding to intriguing questions and fostering a lively discussion.
If you’ve missed the session don’t worry! You can watch it on demand now HERE
The post EEGS Webinar on Engaging Gen Z – Insights from Ana D’Arrigo appeared first on European Gaming Industry News.
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