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LEOVEGAS ADDS AI-POWERED ONSITE MESSAGES TO INCREASE AWARENESS OF SAFER GAMBLING

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LeoVegas Group announces the launch of a new layer of AI-powered messaging to scale-up the Group’s Safer Gambling offering. Customers in the UK will be the first to receive the onsite messages with individualised content based on their behaviour and risk profile, that educate and provide information on safer gambling. The messages, which appear in a premium space otherwise occupied by the latest games and campaigns, encourage, players to use safer gambling tools, thus building a more sustainable customer relationship.

LeoVegas Group is introducing new product-integrated, personalized onsite messaging to educate and inform customers about Safer Gambling tools and encourage them to set their own limits. Message content and the sense of urgency will vary based on the customer’s individual risk profile and historic behaviour, starting off as informative and educational, escalating to a more persuasive tone, as necessary. Messages appear in the premium space otherwise used to promote the latest campaigns and top games. This new feature is being rolled out as part of LeoVegas Group’s on-going strategy to develop sustainable customer relationships through the increased focus on Safer Gambling.

“Offering our customers a highly entertaining experience in a safe environment is at the heart of everything we do. Using personalised messaging in the early stages of our relationship with our customers is the best way to drive engagement with our Safer Gambling tools and will continue to build more sustainable relationships. I am very proud to be using the premium space on our sites for this purpose”, said Gustaf Hagman Group CEO.

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The messaging runs off data from the Group’s proprietary Risk Prediction model that uses AI to predict which players risk developing harmful gambling behaviour. At risk customers already benefit from personal contact with the LeoVegas Safer Gambling team via telephone, live chat, and email. The new onsite messaging will enable the Group to promote safer gambling to a wider audience and at an earlier stage in the customer relationship, with the aim of preventing problem behaviours from developing.

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Goa Introduces an Entirely Online Lottery Platform

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In a move towards modernising India’s lottery sector, the state of Goa has introduced an entirely online lottery platform, sanctioned by the Directorate of Small Savings and Lotteries. This initiative, known as Great Goa Games, aims to bring transparency and convenience to an industry that has long grappled with allegations of mismanagement and fraud.

Ticket sales commenced Monday, with the inaugural draw set for Sunday. Rhiti Group, led by founder Arun Pandey, was granted the license to operate and market the platform. “Our mission is to democratize opportunities through technology,” Pandey stated, emphasizing the secure and user-friendly nature of the app-based system.

Goa government official Narayan Gad lauded the move as a step forward for the Indian lottery sector. “With our online lottery streamlining processes through technology, we are setting a new standard in the lottery industry,” Gad remarked. “The technology-based product will enhance transparency and ensure improved monitoring and regulation of operations.”

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This development follows new rules governing online lotteries, introduced by the Goa directorate in February 2023. Currently, 13 states in India, including Goa, allow lottery games, though others have banned them due to concerns over gambling addiction and operational irregularities.

The post Goa Introduces an Entirely Online Lottery Platform appeared first on European Gaming Industry News.

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Catena Media Announces Board Changes

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Catena Media’s board of directors announced the appointment of Stephen Taylor-Matthews as non-executive director and the departure of Øystein Engebretsen from the board of directors.

Based in London, Stephen Taylor-Matthews is a tech entrepreneur, executive advisor and investor with over two decades of experience in online gaming, sports betting and data analytics.

He is the founder of Polynate, an AI-first company delivering next-generation sports engagement solutions, and has worked at Underdog Fantasy, GoatGaming and Betgenius in previous roles.

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Stephen Taylor-Matthews commented: “Catena Media is in a transformation phase and I’m excited to be joining the board at this juncture and to contributing my industry expertise and insight.”

The appointment coincides with the departure from the board of Øystein Engebretsen, who has served as non-executive director since September 2018.

Erik Flinck, Chairman of the Board of Directors, said: “Øystein has made a valuable and important contribution to Catena Media for more than six years. I warmly thank him for his efforts and wish him well in his current and future ventures. At the same time, I am delighted to welcome Stephen Taylor-Matthews to the board. His experience and expertise will be a valuable asset for Catena Media as we move forward.”

Stephen Taylor-Matthews’ appointment will become effective once all necessary filings are made with the Malta Business Registry, and his term will run up until the end of the next annual general meeting, in accordance with the Maltese Companies Act and Catena Media’s articles of association.

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CT Interactive to Showcase Innovative Gaming Solutions at BEGE 2024

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CT Interactive is going to showcase its innovative gaming solutions at BEGE, which will take place on November 27-28, 2024, at the Inter Expo Center in Sofia, Bulgaria. The company will present at stand 3.15А its top-notch slot catalogue featuring cutting-edge mechanics and engaging gameplay designed to appeal to various players.

Silvia Hristova, CT Interactive’s CPSO, stated: “We are excited to participate in BEGE, a central event for the gaming industry in Europe. This year, CT Interactive is showcasing a selection of games tailored to meet the evolving needs of our partners and engage players with innovative and localised content. BEGE offers a unique opportunity to connect with industry leaders, strengthen our relationships, and explore new growth opportunities in this dynamic region.

“We look forward to sharing our latest advancements and demonstrating our commitment to creating high-quality gaming experiences.”

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The CT Interactive team at the expo will include Lachezar Petrov (CEO), Monika Zlateva (CCO), Silvia Hristova (CPSO), Antonio Donov (HBD EMEA & Asia), Kiril Kirilov (AM).

BEGE brings together manufacturers, online operators, affiliates, payment service providers and media professionals. This year’s exhibition will feature numerous companies from the gaming industry, showcasing their latest products, services and groundbreaking solutions.

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