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Global financial services company Trust Payments optimises Productivity and Efficiency with help from iMovo Limited.

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Trust Payments have recently engaged with iMovo to enhance the corporate Salesforce implementation, this being the world’s foremost Customer Relationship Management platform.

Trust Payments, a global financial services company with presence in Malta and over 20,000 customers around the world, offer flexible and international service for payment service providers.

This Salesforce CRM platform has been in place since 2017 and, as a result of the recent enhancements and customisations, Trust Payments is already seeing considerable improvements in staff productivity and efficiency through having efficient and effective processes and application integrations.

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As a growing company with operations around the globe, Trust Payments faced challenges automating their processes and workflows, especially when assessed against the ever-changes requirements of a dynamic business environment. The final decision to engage an external service provider was driven by the fact that the company required up-to-date, high-quality and highly trained Salesforce development resources and skills.

As certified Salesforce consultants and experienced digital transformation partners, iMovo digitally transformed their processes; from paper-based applications to digital alternatives that exploit the power of Salesforce modules and functionality. The newly implemented Salesforce platform ensures that business growth does not disrupt the customer experience. Moreover, having dedicated Salesforce resources such as iMovo enables quicker automation and frees up time of in-house staff for other activities.

The automation of various processes drastically improved the team’s performance. This engagement has created the path to optimum effectiveness; enhancing staff productivity and the speed at which projects are completed.

iMovo’s engagement is an ongoing one, and Trust Payments have in-house Salesforce development resources that handle spikes in business volume and adapt to growth. Commenting on this engagement, Marco Mercieca, Project Manager at Trust Payments stated that “Working with iMovo has been so far a very positive experience. The team is highly experienced in their field of work. Their approach makes it very comfortable for us to work with them, and we appreciate that iMovo can provide us the flexibility we need. We hope that this relationship continues over time.”

Having a reliable, ethical minded external provider is always the best option. Apart from cost savings, the company would benefit from sharing of knowledge, know-how, and process best practices, and a long-term plan for growth.
As part of the work related to compliance, iMovo assisted Trust Payments with the automation of processes related to the Know Your Client (KYC) Compliance requirements.

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Other than automating the processes to ensure efficiency across the process, iMovo also assisted in the automatic validation of client information to include:
• Webshield Verification
• International Match Verification
• International CreditSafe Validation

In this way, a new customer can be checked and validated automatically across with minimal human intervention and the risks inherent without such processes.

A company such as Trust Payments that relies on Salesforce to manage global customers, benefits greatly from a Salesforce roadmap to streamline and grow different areas of the business. In fact, together with iMovo’s expert input they have gained the correct understanding of the available options and created a long-term vision for Salesforce.

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Gaming

Nolimit City revisits the brutal factory life in Outsourced: Slash Game

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Nolimit City takes you back to the grind with its latest release, Outsourced: Slash Game. For those who thought their consumerist cravings were a safe indulgence, think again. Following in the footsteps of Outsourced, this new addition pulls back the curtain on the sweat and sacrifice lurking behind those everyday luxuries—this time with a dash of danger. Outsourced: Slash Game is the studio’s second venture into crash-style gameplay, the first being xCrash™ in Skate or Die – but this time it’s a standalone crash game!

In Slash Game, players have to make some cutthroat decisions as a laser traces the outline of their hand, increasing the multiplier with every pass. Players hit “stop” to cash out, locking in the multiplier when they feel the timing is right. After which, they will be shown the potential winnings if they wouldn’t have stopped. But here’s the catch: if players hesitate a second too long and the laser slips, all the winnings are lost. A live scoreboard displays the Top Win, Top Miss and Last Round, so that players can keep track of their previous rounds.

Outsourced: Slash Game is not a familiar Nolimit City slot to some players but could cause some excitement with an increasing multiplier and a maximum payout of 1,500x the base bet. Outsourced: Slash Game, unlike Nolimit City’s high-volatility slots, is rated as ‘Medium Volatility’ but don’t let that fool you as it still includes the risk of losing your hand.

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Per Lindheimer, Head of Product at Nolimit City, said: “Get back to work, will you? We’re bringing players back to the unrelenting factory floor of Outsourced with an all-new twist. Slash Game is a standalone take on our crash-style games, and it’s packed with plenty of heart-stopping moments (and maybe a few hand-stopping ones, too). We’re thrilled with how it turned out and we hope that our fans will be too!“

‘Outsourced: Slash Game’ will be available to all Nolimit City partners on November 5th, 2024.

The post Nolimit City revisits the brutal factory life in Outsourced: Slash Game appeared first on European Gaming Industry News.

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Compliance Updates

Aviatrix flying in Italy following certificate approval

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Aviatrix, the groundbreaking crash game renowned for its unique engagement mechanics, is building new partnerships in Italy following the granting of a certificate in the country.

The Italian certificate enables Aviatrix to collaborate with operators regulated by the Agenzia delle Dogane e dei Monopoli, introducing casinos fans in Italy to the award-winning game for the first time.

Players at many of the biggest brands in Italy will soon be enjoying Aviatrix.

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Anastasia Rimskaya, Chief Account Officer at Aviatrix, said: “We are excited to be bringing Aviatrix to players in Italy for the first time. This is a market where innovation and player engagement are highly valued, so we’re certain our product will be a great fit. And more than that, we have an opportunity to play a central role in one of Europe’s most vibrant online gaming cultures. We can’t wait to get started with operators in the country.”

Aviatrix is fast establishing itself as an important game in regulated jurisdictions, as it already is in emerging ones.

The post Aviatrix flying in Italy following certificate approval appeared first on European Gaming Industry News.

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Latest News

Set sail on a pirate quest with Belatra’s Tortuga Codex

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Belatra Games, the specialist online slots developer, has launched its pirate-themed title, Tortuga Codex. This 5×4 slot casts players on a journey on the hunt for untold riches buried on a mysterious island.

A Skull symbol acts as the Wild and will substitute for any other symbol to increase the chances of a win. An intriguing element to the game lies in the Additional Reel feature which sits above the main frame. It’s in sync with the main reels, displaying Wild symbols, special pirate icons, and numbers from one to nine. When three or more bomb Scatters come in, numbers on the Additional Reel become active multipliers in the bonus game. The more Scatters appear, the higher each multiplier value, amplifying the potential winnings.

In the main game, the Wild scatters a random number of Wild symbols onto the reels if there is a Scatter underneath it. When the Bonus Game is hit, the Wild symbol will be replaced by the number 9. Pirate Bob, Pirate Patrick and Pirate Girl symbols replace all minor symbols if there is a Scatter symbol underneath them. These symbols will be replaced by the numbers 8, 7 and 6 respectively.

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The Treasure Chest symbol awards players with a random win ranging from 5 to 1000 bets  if there is a Scatter symbol under it. This symbol is replaced by the number 5 when the Bonus game begins. A Coin gives the player a win of 10 bets on the game if there is a Scatter symbol underneath it – transforming into the number 4 for the Bonus. All numbers on the Additional Reel that fall out or appear in place of symbols will go into the Bonus Game when three or more Scatters appear on the reels. Hitting four Scatters will increase each number by one, landing five Scatters will increase each number by three – the maximum is nine.

Players trigger the Bonus Game with three or more bomb Scatters. Before it begins, the first and second cells open up on the Additional Reel at the top, then players must choose a chest that contains either a Plus, Multiplier, or a noose, which concludes the round. As players move down through the levels, the multipliers can increase depending on the chest’s bounty – the maximum is 59049x.

Sergey Chernyavski, Belatra Games’ CCO, said: “Tortuga Codex takes players deep into the perilous seas filled with hidden mysteries, legendary treasures, and ancient artefacts waiting to be uncovered on the reels. The Bonus feature gives players the perfect opportunity to chart a course to winnings.”

The post Set sail on a pirate quest with Belatra’s Tortuga Codex appeared first on European Gaming Industry News.

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The platform also hosts industry-relevant webinars, and provides detailed reports, making it a one-stop resource for anyone seeking information about operators, suppliers, regulators, and professional services in the European gaming market. The portal's primary goal is to keep its extensive reader base updated on the latest happenings, trends, and developments within the gaming and gambling sector, with an emphasis on the European market while also covering pertinent global news. It's an indispensable resource for gaming professionals, operators, and enthusiasts alike.

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