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Roberto Carlos exclusive: the Global Ambassador for Football for Friendship answers the questions of Young Participants from all over the world

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The former Brazilian international, three-time winner of the Champions League and Global Ambassador of the Gazprom International Children’s Social Programme Football for Friendship (F4F), Roberto Carlos, spoke in an exclusive press conference with Young Players and Young Journalists about his life, his career and his support for F4F.

Roberto Carlos won the World Cup with the Brazilian national team in 2002. He also won the UEFA Champions League title three times (1998, 2000 and 2002) with Real Madrid as well as numerous national league championship titles. Currently, he is working as a youth coach at Real Madrid. Since 2020 he has also been a Global Ambassador for Football for Friendship. He has supported the programme since 2019, when he presented the winners of the F4F World Championship the cup at the closing events in Madrid, having taken part in other important highlights of the tournament as well.

In an online press conference at the end of May, he answered a wide range of questions from Young Players and Young Journalists with charm and wit. The topics ranged from the highlights of his career to his relationship with his family, his native country Brazil, and his support for Football for Friendship.

Asked about his most famous goal, Roberto Carlos couldn’t suppress a smile at first because, as he explained, he is often asked this question. But he then went on to mention his free kick against France on 3rd June 1997 at the Tournament of France in the 21st minute of the game and also his spectacular goal against CD Teneriffa on 21st February 1998. He also explained that the derby match between Real Madrid and FC Barcelona had always been a highlight. He said that the Brazilian national team of 2002 and Real Madrid with its galacticos were his favourite teams, and argued that whether or not football was becoming more and more commercialised depended a lot on the actual club. Overall, football would continue to develop both technically and tactically.

He told David Sargent from Ireland that it was true that he had been named after the famous Brazilian singer Roberto Carlos Braga. It had been the wish of his father, whose favourite singer this was. He, Roberto Carlos, was a great admirer of the Brazilian singer Alexandre Pires. He explained that his family had been poor and that, when he was twelve, he had wanted to become a lawyer. But then everything had quickly turned out differently: a football career in Brazil, the national team and an invitation to play in Europe. He said that his family had always supported him, particularly his father, who had played football himself. And, of course, it had been painful to leave his family when he was just 13 years old.

Kinley Deki Yangzom from Bhutan asked him what he would do differently. He replied that everything had gone well and had helped him to develop personally and professionally. He told Miriam Sheahan from Ireland that he had never been afraid. But of course he had had dreams, for example to be able to build his parents a house.

In his view, respect towards others, and good, friendly behaviour – towards one’s opponent as well – were important qualities. He told Dominic Kramberger from Sweden that teamwork was an important precondition for success. And his answer to the question from Xuance Li, a Young Journalist from China, was that, because he himself had always behaved properly towards others, he had never been offended by anyone. Mihajlo Nasik, a Young Journalist from Serbia, played Roberto Carlos a serenade on his piano and then asked him about his creative hobbies. Roberto answered that he didn’t have any special talents and that his life was taken up with football 24 hours a day, seven days a week.

Doro Yusupov from Tajikistan wanted to know what, in his view, were typical traditions in Brazil. The football star’s answer was good fortune, good food, respect for one’s family and the desire to spend the weekend with one’s family. Aahana Kamboj from India observed that Brazil had so many good footballers and asked whether it was to do with a particular kind of sand on the beaches there. Carlos replied that he had lived in India for some time and had a great love for the country. He went on to explain that the sand on the beaches most certainly wasn’t the reason why Brazil had so many good footballers. Quite simply, the people in his country played football everywhere and everyone wanted to become a star.

What he found good about Football for Friendship was that so many Young Players and Young Journalists meet up and can interact with one another. He thanked the young people for their many interesting questions and wished them all every success.

The 9th season of Football for Friendship is taking place in an online format from 14th to 29th May 2021. This year, F4F is bringing boys and girls together from more than 200 countries and regions. Young Players aged 12 are taking part in the 2021 Football for Friendship eWorld Championship (eF4F). The competition is being played on “F4F World”, the football simulator, which is available free of charge in 27 languages on MS Windows, Apple MacOS, Android and iOS.

Young Journalists report in the International Children’s Press Centre on the events in the 9th season of Football for Friendship and share with their friends the most important values in the programme: friendship, equality, fairness, health, peace, devotion, victory, traditions, and honour.

You can watch the video of this press conference by clicking on the following link: https://www.youtube.com/watch?v=mi6qD7wkhWA.

Aahana Kamboj, India: “I really enjoyed the session with Football for Friendship Global Ambassador, Roberto Carlos, where the Young Journalists from different countries asked questions related to his football career. Even I got the opportunity to ask a question. According to Roberto, teamwork is the key to success, and everyone must follow this rule to be successful in life.”

 

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Awards

Esportes Gaming Brasil takes two ClienteSA Awards 2026 wins; exec named Personality of the Year

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Esportes Gaming Brasil (EGB), the group behind the Esportes da Sorte, Onabet and Lottu brands, has won Gold and Silver at the ClienteSA Awards 2026, held during the ClienteSA X-Summit 2026.

EGB said it won Gold in the Customer Success category for its case study, “Customer Success through Responsible Gaming and Intelligent Monitoring”, and Silver in the Customer Service Operations category for its case study, “From Startup to Maturity”.

Maria Neves, Director of Customer Experience, Customer Support and Reputation Channels, was also named Personality of the Year, an award that recognises leaders in customer experience management in Brazil. “This recognition validates the work of many people, built through listening, team development and a commitment to delivering the best possible customer experience. In a constantly evolving market, putting the customer at the centre of every decision is fundamental to the way we operate,” Neves said.

EGB executives also took part in the summit programme. Neves moderated a panel titled “Responsible Gaming as Part of the Customer Experience Journey,” featuring Carol Luna, Head of Compliance at the company, and Ricardo Magri, co-founder of the Brazilian Support Company for Compulsive Gambling (EBAC), which EGB described as a partner organisation.

During the session, the panellists discussed Brazil’s regulated betting market and how customer service, compliance and responsible gaming processes are being positioned as part of a safer customer journey. EGB highlighted initiatives including specialist support teams trained to identify signs of customer vulnerability, self-exclusion tools, platform usage limits and referral processes to specialist partner organisations.

The post Esportes Gaming Brasil takes two ClienteSA Awards 2026 wins; exec named Personality of the Year appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

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business development

Games Valley names Robert Dowling Chief Revenue Officer

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Games Valley has appointed Robert Dowling as Chief Revenue Officer (CRO), effective July 15, 2026. The company said Dowling is joining full-time after working with Games Valley as a strategic consultant since the beginning of 2026.

In the CRO role, Dowling will lead Games Valley’s global commercial and marketing operations, including sales, strategic partnerships and revenue growth. The company said he will also support its expansion into regulated markets alongside the executive team.

Dowling has more than a decade of iGaming experience and has held senior commercial roles at technology providers including Ganapati, Singular and EveryMatrix.

Ariel Reem, CEO of Games Valley, said: “Robert has already made a significant impact on our business over the past six months. His strategic mindset, commercial expertise and deep understanding of the industry have helped strengthen our growth plans, making this a natural next step. We’re delighted to welcome him to the executive team as Chief Revenue Officer as we continue building one of the industry’s most modern aggregation platforms. As we continue expanding into regulated markets, Robert’s experience and commercial leadership will be instrumental in helping us achieve our long-term ambitions.”

Robert Dowling, CRO at Games Valley, added: “Working with Games Valley over the past few months has confirmed what I believed from day one, that this is a company with a clear vision, exceptional technology and an ambitious team. The platform has been built to solve real challenges for operators, while giving suppliers faster and more effective routes to market. I’m excited to officially join the business and help drive the next phase of growth as we continue expanding our global footprint and bringing our platform to more regulated markets.”

The post Games Valley names Robert Dowling Chief Revenue Officer appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

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Acquisitions/Merger

Merkur Group agrees acquisition of White Hat Studios

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Merkur Group has agreed to acquire U.S. slots provider White Hat Studios, as the company moves to expand its operations in the regulated U.S. iGaming market. The agreement was announced Wednesday 15th July 2026 and is subject to regulatory approvals.

Merkur said the acquisition will support its U.S. expansion and complements its recent acquisition of Gaming Arts, the Nevada-licensed game and machine supplier. The group said it intends to use a combined portfolio spanning online-first and omni-channel games to support operator partners’ growth plans.

White Hat Studios launched in 2021 and the company said it was the first to launch online slots across all seven regulated states. Its portfolio includes the ‘House of Brands’ slot collection, the 7s Fire Blitz™ game series, and the Jackpot Royale™ progressive network.

Andy Whitworth, President of White Hat Studios, said: “Joining Merkur Group is an exciting moment for everyone associated with White Hat Studios and, fundamentally, it is the best possible move to realise our ambitions for future growth and product innovation. Working alongside the hugely experienced Merkur team will open new possibilities for us across iGaming and enhance our ability to develop a world-class omni-channel proposition that will benefit both operators and players.”

Lars Felderhoff, Chairman of the Merkur Management Board, commented: “White Hat Studios has delivered impressive growth since its launch. We look forward to working with the team to continue the U.S. success story and, in turn, Merkur’s expansion in regulated iGaming.” Michael Gauselmann, Chairman of the Merkur Supervisory Board, added: “Having made early inroads into the online space in Europe via our Blueprint acquisition in 2012, I am delighted by this latest development and am confident that White Hat Studios will be a great addition to our group.”

Merkur said the White Hat Gaming platform and white label businesses are not part of the transaction and will remain under their current ownership. White Hat Studios was advised by Oakvale Capital, with legal advisors CMS for White Hat Studios and Wiggin for Merkur.

The post Merkur Group agrees acquisition of White Hat Studios appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

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