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Jigsaw customer base grows 20 percent year-on-year
NRM, creators of the market-leading Jigsaw touchscreen entertainment system, has confirmed a 20 percent year-on-year increase in the size of its customer-base. The increase is spread across the hospitality sector with sales and installations being conducted in venues including adult gaming centres, holiday parks, bingo clubs, pubs, social clubs and hotels.
Jigsaw’s extensive functionality which includes music, mobile app, karaoke, games, bingo and an interactive quiz has prompted Kate Glover Head of Entertainment, Woolacombe Group to confirm: “The Jigsaw system has proved itself an essential part of technology for holiday centres across the country and it continues to evolve to meet the demands of the industry.”
Freddie Shreeve, the NRM executive responsible for product sales including Jigsaw, believes the rapid expansion of the customer base is due to a combination of on-going product innovation as well as a training and support programme, which when possible is conducted face-to-face, but is also undertaken via Zoom and supplemented by a dedicated WhatsApp Group and a conventional helpline. He explained: “Jigsaw was first developed to meet the needs of the holiday park sector and it remains the touchscreen entertainment system of choice for a large number of progressive operators.
“The collaborative approach that we adopt with customers from all sectors not only means that they are directly involved in the innovation roadmap for the year ahead but we are also able to draw on their insight – including topics such as, product enhancements, content, graphics and the choice of backdrops – details which transform a great product into a really outstanding product – which is where I believe Jigsaw stands now. Despite the very real difficulties arising from the pandemic, Jigsaw’s customer base continues to expand across all sectors led by holiday parks, AGCs, pub and bingo.”
NRM’s commitment to training and support which goes way beyond the install, has helped create the Jigsaw brand. The delivery of bespoke training is a central part of the NRM philosophy, a commitment that has seen Steve Cook, Product Support Manager, traverse the country helping entertainment teams and operators understand the power of the Jigsaw system and how to get the very most out of the technology. He confirmed: “We undertake initial training as part of the installation programme and then revisit three to four weeks later with training updates conducted online and via WhatsApp. Whilst some companies might look to complete the sale and reduce to an absolute minimum the amount of time they spend with customers, our approach is to maximise our customer touchpoints. By developing relationships and ensuring the Ents Team know their Jigsaw product inside out we benefit massively by word-of-mouth recommendation as staff move around the parks as well as into other sectors of hospitality. Customers do talk and we want Jigsaw and its’ proven business enhancing capabilities to be part of their conversations.”
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Sportzino, a premier online social casino and social sportsbook with sweepstakes elements, is celebrating its first anniversary. Since its launch in December 2023, Sportzino has been a one-stop destination for endless social gaming entertainment.
In addition to having one of the largest game selections of over 1100 free-to-play titles in its social casino, Sportzino offers a social sportsbook with 40+ sports, thousands of events across major global leagues like NBA, NFL, UEFA Champions League, La Liga, all Grand Slams, Formula one, Cricket and so much more. For players who look for a more fast-paced gaming style, Sportzino’s eSports with free streaming allows users to play, watch and make predictions all in one easy interface on popular titles like Counter-Strike, Valorant, Dota2, League of Legends and other notorious game series. When taking a break from their favourite slots or during the halftime break of a sports game, players can enjoy virtual sports across a variety of games, including MLB, NBA, Tennis, Cricket, Horse Racing, Dog Racing and more. With top-tier graphics, live odds and immediate results, the experience is both exciting and immersive.
Sportzino was founded under Blazesoft’s group of companies, coming out as the industry’s first social casino and sportsbook-in-one. In one short year, the company has forged partnerships with over 30 gaming providers, some of which are the biggest names in the business, including Pragmatic Play, Relax Gaming, Playson, 3Oaks, RubyPlay and many more. With daily contests and events, a customised VIP programme, fast redeems and round-the-clock customer support, Sportzino has been the preferred choice for players with both sports and social gaming needs.
As a way to reward its loyal players for its first birthday, Sportzino has launched a month-long December campaign of special events and promotions. With exclusive challenges, boosted prize pools and new branded game releases provided by its valued partners, the social sportsbook and casino is really bringing on the gift-giving spirit.
“We are incredibly proud of the progress we’ve made in just one year. We’ve managed to establish and maintain the growth trend during the vitally important 1st year of operations. One thing is certain: Sportzino’s success is thanks to the dedication of our team, the loyalty of our partners, and the trust placed in us. As we continue to evolve and strive for even greater achievements, the sky’s the limit for this rising star,” Sportzino Programme Manager Dmytro Uzundai said.
The post Sportzino Celebrates its First Anniversary appeared first on European Gaming Industry News.
Charles Counsell OBE has been appointed as Interim Chair of the UK Gambling Commission (UKGC) for a nine month term which will commence on 1 February 2025.
Charles was Chief Executive Officer of The Pensions Regulator from April 2019 to March 2023. Prior to this he was CEO of the Money Advice Service, and Executive Director of Automatic Enrolment at The Pensions Regulator.
As CEO of The Pensions Regulator, Charles developed the new corporate strategy to put the pension saver at the heart of the Regulator. He delivered their first Equality, Diversity and Inclusion Strategy and Climate Change strategies – both focused on driving change in the regulator and across the Pensions Sector.
Throughout his career, his roles have focused on setting up and delivering large change programmes requiring significant stakeholder relationship engagement: initially in the private sector and latterly in senior public sector appointments.
The post UKGC Appoints Charles Counsell OBE as Interim Chair appeared first on European Gaming Industry News.
SYNOT Games has obtained a B2B online slot games supplier license in Denmark, authorising the company to supply its gaming content within Denmark’s regulated market. This B2B license, issued by the Danish Gambling Authority (Spillemyndigheden), becomes effective on January 1, 2025, aligning with new regulatory requirements mandating that all game suppliers hold such a license from that date forward.
This development enables SYNOT Games to offer its portfolio of slot games to Danish operators, reinforcing its commitment to compliance and responsible gaming practices.
“Obtaining the B2B license from the Danish Gambling Authority marks a significant milestone for us in the Danish market. This license not only aligns with new regulatory requirements but also reinforces our commitment to adhering to the highest industry standards. We are thrilled to continue offering Danish players the immersive gaming experience our portfolio provides,” said Martina Krajčí, CCO of SYNOT Games.
The post SYNOT Games Secures Danish License appeared first on European Gaming Industry News.
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