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YGAM calls for Government to support education as part of the Gambling Act Review

Published

5 years ago

April 16, 2021

Reading Time: 2 minutes

The Young Gamers and Gamblers Education Trust (YGAM) has told the Government that the need to educate our future generations on the potential harms of gambling is more important than ever, regardless of any legislative changes.

The charity has submitted its written evidence to the Department for Digital, Culture, Media and Sport (DCMS) as part the call for evidence for the Gambling Act Review. In their response, YGAM outlined the importance of education and the impact of their portfolio of evidence-led programmes.

The Gambling Act Review has been labelled a ‘once in a generation’ moment for everyone connected to the sector and YGAM believes the process presents an opportunity for the UK to set standards for the world to follow.

YGAM wants the issue of gambling harm to be is given the same level of focus as other public health issues such as alcohol and drugs. In their response, the independent charity has called for increased long-term funding to be directed towards research, education and treatment and meaningful engagement from the Department of Health and Social Care and the Department for Education. YGAM has also encouraged the Government to ‘support the progress that has been in the third sector and promote initiatives that demonstrate meaningful impact’. The charity is supporting the notion of a statutory levy.

James Matthewson, Marketing & Communications Manager at YGAM said “The Gambling Act Review presents a much-needed opportunity for the regulation to catch up but also an opportunity to demonstrate the ongoing progress being made to educate and safeguard future generations. This review will scrutinise all aspects of regulation and, as an education charity, we do not claim to have the expertise to contribute to most of these intricate policy decisions. We believe keeping our young people safe should be the key focus of any outcomes from this review. Prevention is a better solution than treatment and we want Government to recognise that education has a vital role to play.”

The topic of gambling harm prevention now features on the PSHE curriculum in England and whilst YGAM welcomes this, they argue it should be a compulsory awareness session for young people during secondary education. Figures released by YGAM earlier this year show that the education charity trained 2,906 practitioners in 2020 (up from its original target of 2,592) as part of the Young Peoples Gambling Harm Prevention Programme. With this training, those practitioners have reached an impressive 184,700 young people to provide vital educational sessions on the harms associated with gambling and gaming (up from a target of 170,300).

The written evidence submitted by YGAM also calls for the gambling industry must do much more to protect consumers and admits that education alone will not prevent gambling harms. They charity welcomes the introduction of any further protections for young people and wants to see more done to minimise the exposure that children have to gambling advertising.

Lee Willows, Chief Executive of YGAM recently wrote a column for The Times newspaper in which he said ‘we have a responsibility to educate young people about the risks of gambling’ and highlighted YGAM’s close working relationship with the education sector.

Awards

Esportes Gaming Brasil takes two ClienteSA Awards 2026 wins; exec named Personality of the Year

Published

56 minutes ago

July 15, 2026

Wladimir P.

esportes-gaming-brasil-takes-two-clientesa-awards-2026-wins;-exec-named-personality-of-the-year

Esportes Gaming Brasil (EGB), the group behind the Esportes da Sorte, Onabet and Lottu brands, has won Gold and Silver at the ClienteSA Awards 2026, held during the ClienteSA X-Summit 2026.

EGB said it won Gold in the Customer Success category for its case study, “Customer Success through Responsible Gaming and Intelligent Monitoring”, and Silver in the Customer Service Operations category for its case study, “From Startup to Maturity”.

Maria Neves, Director of Customer Experience, Customer Support and Reputation Channels, was also named Personality of the Year, an award that recognises leaders in customer experience management in Brazil. “This recognition validates the work of many people, built through listening, team development and a commitment to delivering the best possible customer experience. In a constantly evolving market, putting the customer at the centre of every decision is fundamental to the way we operate,” Neves said.

EGB executives also took part in the summit programme. Neves moderated a panel titled “Responsible Gaming as Part of the Customer Experience Journey,” featuring Carol Luna, Head of Compliance at the company, and Ricardo Magri, co-founder of the Brazilian Support Company for Compulsive Gambling (EBAC), which EGB described as a partner organisation.

During the session, the panellists discussed Brazil’s regulated betting market and how customer service, compliance and responsible gaming processes are being positioned as part of a safer customer journey. EGB highlighted initiatives including specialist support teams trained to identify signs of customer vulnerability, self-exclusion tools, platform usage limits and referral processes to specialist partner organisations.

The post Esportes Gaming Brasil takes two ClienteSA Awards 2026 wins; exec named Personality of the Year appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

business development

Games Valley names Robert Dowling Chief Revenue Officer

Published

56 minutes ago

July 15, 2026

Wladimir P.

games-valley-names-robert-dowling-chief-revenue-officer

Games Valley has appointed Robert Dowling as Chief Revenue Officer (CRO), effective July 15, 2026. The company said Dowling is joining full-time after working with Games Valley as a strategic consultant since the beginning of 2026.

In the CRO role, Dowling will lead Games Valley’s global commercial and marketing operations, including sales, strategic partnerships and revenue growth. The company said he will also support its expansion into regulated markets alongside the executive team.

Dowling has more than a decade of iGaming experience and has held senior commercial roles at technology providers including Ganapati, Singular and EveryMatrix.

Ariel Reem, CEO of Games Valley, said: “Robert has already made a significant impact on our business over the past six months. His strategic mindset, commercial expertise and deep understanding of the industry have helped strengthen our growth plans, making this a natural next step. We’re delighted to welcome him to the executive team as Chief Revenue Officer as we continue building one of the industry’s most modern aggregation platforms. As we continue expanding into regulated markets, Robert’s experience and commercial leadership will be instrumental in helping us achieve our long-term ambitions.”

Robert Dowling, CRO at Games Valley, added: “Working with Games Valley over the past few months has confirmed what I believed from day one, that this is a company with a clear vision, exceptional technology and an ambitious team. The platform has been built to solve real challenges for operators, while giving suppliers faster and more effective routes to market. I’m excited to officially join the business and help drive the next phase of growth as we continue expanding our global footprint and bringing our platform to more regulated markets.”

The post Games Valley names Robert Dowling Chief Revenue Officer appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

Acquisitions/Merger

Merkur Group agrees acquisition of White Hat Studios

Published

56 minutes ago

July 15, 2026

Wladimir P.

merkur-group-agrees-acquisition-of-white-hat-studios

Merkur Group has agreed to acquire U.S. slots provider White Hat Studios, as the company moves to expand its operations in the regulated U.S. iGaming market. The agreement was announced Wednesday 15th July 2026 and is subject to regulatory approvals.

Merkur said the acquisition will support its U.S. expansion and complements its recent acquisition of Gaming Arts, the Nevada-licensed game and machine supplier. The group said it intends to use a combined portfolio spanning online-first and omni-channel games to support operator partners’ growth plans.

White Hat Studios launched in 2021 and the company said it was the first to launch online slots across all seven regulated states. Its portfolio includes the ‘House of Brands’ slot collection, the 7s Fire Blitz game series, and the Jackpot Royale progressive network.

Andy Whitworth, President of White Hat Studios, said: “Joining Merkur Group is an exciting moment for everyone associated with White Hat Studios and, fundamentally, it is the best possible move to realise our ambitions for future growth and product innovation. Working alongside the hugely experienced Merkur team will open new possibilities for us across iGaming and enhance our ability to develop a world-class omni-channel proposition that will benefit both operators and players.”

Lars Felderhoff, Chairman of the Merkur Management Board, commented: “White Hat Studios has delivered impressive growth since its launch. We look forward to working with the team to continue the U.S. success story and, in turn, Merkur’s expansion in regulated iGaming.” Michael Gauselmann, Chairman of the Merkur Supervisory Board, added: “Having made early inroads into the online space in Europe via our Blueprint acquisition in 2012, I am delighted by this latest development and am confident that White Hat Studios will be a great addition to our group.”

Merkur said the White Hat Gaming platform and white label businesses are not part of the transaction and will remain under their current ownership. White Hat Studios was advised by Oakvale Capital, with legal advisors CMS for White Hat Studios and Wiggin for Merkur.

The post Merkur Group agrees acquisition of White Hat Studios appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.