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AgeChecked and Rdentify partner to help identify vulnerable players

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AgeChecked have strengthened their commitment to Responsible Gambling by forming a comprehensive partnership with Rdentify, the specialists in identifying vulnerable customers through machine learning.

Rdentify use AI and cutting-edge technology to monitor live chats, giving each customer a score based on their risk of gambling-related harm. Through natural language processing (NLP), they can monitor every line from a company’s live chat and use machine learning models to highlight early signs of self-exclusion and problem gambling.

Their risk-based scoring system works in real time and easily integrates with your company’s CRM using a simple traffic light system to denote the level of risk. Instances of concern will be highlighted to customer support staff, who can then deal with the situation in an effective manner in line with the operator’s safer gambling policies. This can be done either through the CRM or Rdentify’s own API.

AgeChecked are the market leaders in age verification software and offer monitoring solutions for the iGaming industry across every stage of the customer journey. Their partnership with Rdentify will particularly help operators fulfill their licensing conditions in ensuring the ongoing monitoring of all players with continued KYC and due diligence, as well as in the prevention of gambling-related harm.

The signs of problem gambling are often subtle and spread across multiple areas of the business. Players also often chat to different support agents over time, meaning vulnerable players and their common cues are often missed. The sheer number of live chats on a day-to-day basis also make it difficult for humans to monitor. The Rdentify solution can integrate and analyse all of this data, both historical and current. By integrating AI into your pre-existing systems, the chance of spotting the signs of problem gambling earlier are therefore significantly increased.

An operator’s risk data can also be visualised so in-depth trend analysis can be studied, while Rdentify never process or store any personal data. All such data is anonymised and only the player ID will be transferred through the engine. The system has been developed by consulting some of the iGaming industry’s best data science, compliance and operations experts, meaning it is tailor-made for gambling operators.

Like AgeChecked’s systems, Rdentify’s is regularly updated to accommodate new problem identification factors and legislation changes, meaning the solution is flexible as well as scalable.

With the issue of responsible gambling becoming increasingly important, particularly in the British media ahead of the review of the 2005 Gambling Act, the scrutiny on the gambling industry and their responsibilities has never been higher. There are approximately 430,000 problem gamblers in the UK and two million identified as being at risk, with the industry suffering huge reputational damage in recent years due to these figures.

Rdentify allows you to identify these problem gamblers with increased accuracy and prevent them from gambling on your site, thus increasing compliance with Safer Gambling legislation and reducing fines and reputational damage. Rdentify and AgeChecked also enable operators to mitigate legal threats to operators while putting player protection front and centre of your operation.

Speaking about this importance, Daniel Brookes, the CEO of Rdentify, said: “Online gambling operators rely solely on customer support agents to recognise the signs of problem gambling during their live chat interactions. Globally, the iGaming industry is highly regulated and fast-growing, with a strong focus on player protection. Since 2017 in the UK, remote operators have been fined more than £63.5m by the UK Gambling Commission for social responsibility failings.

“Rdentify provides a scalable natural language processing (NLP) and machine learning-based engine which flags end-user vulnerability risk during live chat interactions. Rdentify seamlessly integrates with the operators’ existing operational systems and outputs clear, actionable scores and risk categorisation in real-time. This solution de-risks the operator, protects end-users and allows for a superior customer experience.”

On announcing the partnership with AgeChecked, Brookes said: “I am delighted to be announcing our partnership with AgeChecked. Not only does it give us a fantastic opportunity to work with a forward-thinking, well-known tech company, but their customer-centered approach matches with our own.

“Their focus on customer protection, which is delivered in an easy to digest and business-friendly manner, goes hand-in-hand with our own ethos, which we believe will help to deliver a strong and successful partnership for many years to come.”

Alastair Graham, the Founder and CEO of AgeChecked, said: “The issue of Responsible Gambling has never been more important, so we are delighted to partner with Rdentify in offering a holistic solution for operators.
“Combining AgeChecked’s cutting-edge age verification software with Rdentify’s live chat monitoring, our solution can ensure full compliance across every stage of the customer journey. We are committed to reducing gambling-related harm and helping operators obtain and maintain their regulatory compliance. We see innovative technological solutions such as those employed by Rdentify as being key in the fight against problem gambling.”
To find out more about the AgeChecked Player Vulnerability Monitoring solution please go to https://www.agechecked.com/player-vulnerability-monitoring/

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Betano inaugura canchas revitalizadas en Brasilia con obras firmadas por artistas locales

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Evento en el Parque da Cidade contó con la presencia de autoridades, deporte y arte, con obras de Mão y Toys; la acción forma parte de la iniciativa Betano en Movimiento

Con motivo de su 66.º aniversario, Brasilia recibió un regalo especial de Betano: dos canchas revitalizadas en el Parque da Cidade Sarah Kubitschek, en el corazón de la capital federal.

El nuevo espacio, que cuenta con obras de los artistas locales Toys (@toys) y Mão (@mao.arte), fue inaugurado en un evento este sábado (11) y contó con un circuito de básquet 3×3 organizado por CUFA-DF y presentaciones culturales.

El evento marcó un nuevo capítulo en la historia del parque, reconocido como el mayor parque urbano de América del Sur y uno de los más grandes del mundo.

La revitalización de las canchas forma parte de la iniciativa Betano en Movimiento, que busca ampliar el acceso al deporte y a la actividad física mediante la recuperación de espacios públicos y la promoción de actividades deportivas comunitarias.

Es una alegría estar en un momento tan simbólico, entregando un regalo que será un legado para la ciudad. Para las obras de las canchas, buscamos valorar artistas locales que aportaran la identidad de Brasilia al espacio, conectando arte y deporte”, afirmó Guilherme Figueiredo, Director de Relaciones Institucionales de Betano.

Inauguración con canasta y corte de cinta

La inauguración comenzó con una primera canasta anotada por Renato Junqueira, Secretario de Deporte y Ocio del Distrito Federal.

Tras recibir una asistencia de los artistas Mão y Toys, el secretario encestó en ambas canchas.

Nos sentimos muy honrados de recibir este regalo de Betano para nuestra ciudad.

Este parque es icónico, democrático y accesible, y esta alianza es fundamental. Estoy seguro de que todos los que vengan a jugar aquí luego comentarán lo bonito y colorido que es el espacio.

Se convertirá en una referencia dentro del parque”, declaró durante la ceremonia.

También presente en el evento, la gobernadora del Distrito Federal, Celina Leão, destacó la importancia de la revitalización.

Queremos sumar aliados que aporten valor. Hoy aquí se puede ver movimiento, arte y deporte ocurriendo al mismo tiempo. Estoy muy feliz de participar. Soy atleta, me gusta el deporte y lo practico todos los días.

Estoy segura de que abre puertas y cambia la mentalidad de las personas. Agradezco a los socios que hicieron posible este momento.

Las canchas están tan bonitas que dan ganas de quedarse”, comentó, tras también encestar en las canchas.

Obras inspiradas en Brasilia

Con colores vivos en tonos de azul, naranja y amarillo, las intervenciones artísticas rinden homenaje a los íconos, la arquitectura y el paisaje de Brasilia.

La ejecución técnica estuvo a cargo de Hoopers, dando continuidad a un proyecto iniciado en Río de Janeiro, con una cancha inaugurada por el jugador de baloncesto Giannis Antetokounmpo, estrella de los Milwaukee Bucks en la NBA.

El artista Daniel Morais, conocido como Toys, explicó que buscó trasladar al espacio las líneas rectas y angulares típicas de los edificios de la ciudad, además de rendir homenaje a su fundador.

La historia de Brasilia y de sus pioneros es increíble. Juscelino Kubitschek fue el primer soñador: creyó en una idea y la hizo realidad al construir la capital. Es muy especial ver mi arte formando parte de la vida de las personas, como si ellas también participaran en la obra”, afirmó.

Por su parte, Luis Fernando Santos, conocido como Mão, incorporó elementos icónicos y de la fauna local, destacando el lobo-guará, el caracará y la Plaza de los Cristales.

Fue una experiencia muy especial poder hacer un trabajo para Brasilia, aún más en el Parque da Cidade. Intenté representar los colores del lugar, la fauna, la flora y también sus monumentos. Es muy gratificante ver a la gente usando la cancha que pinté.

Espero que sigan aprovechando este espacio y que los inspire a conectarse cada vez más”, señaló.

Impulso al deporte y la cultura

El evento también incluyó un circuito de básquet 3×3 en colaboración con la Central Única de las Favelas (CUFA-DF). En esta modalidad, equipos de tres jugadores compiten en partidos rápidos en media cancha.

Gana el equipo que alcanza primero los 21 puntos o, si se cumple el límite de 10 minutos, el que haya anotado más canastas.

En la categoría masculina participaron equipos como Guariroba Raptors, ESCS, Capital Basquete y Gama 3×3, mientras que en la femenina compitieron Ipê Rosa, AAAESCS, PCDF y AVABRA.

Durante los intervalos, el público disfrutó de presentaciones de breaking con los b-boys Navarro 061, Breakmove y Nathan, y la b-girl Thaty. La música estuvo a cargo del DJ Afrika, y la conducción del evento por Alex Hadda y Cami Abreu.

Unidad móvil de mamografías ofreció exámenes gratuitos

Como parte de la acción, la unidad móvil de mamografías de la Fundación Laço Rosa ofreció exámenes gratuitos para la detección precoz del cáncer de mama.

La unidad también estará presente en Cidade Estrutural y en la Rodoviária los días 14 y 15 de abril. Para participar, es necesario registrarse previamente en el sitio www.mamografiasalva.com.br.

Sobre Kaizen Gaming | Betano

Kaizen Gaming es una de las mayores empresas de GameTech del mundo.

Con foco en tecnología y personas, busca mejorar continuamente la experiencia de juego online que ofrece a millones de clientes en todo el mundo, además de entretener a los aficionados al deporte de manera divertida y responsable.

Es propietaria de Betano, una marca premium de apuestas deportivas y juegos online con presencia en Europa, América y África.

La empresa cuenta con más de 3.000 empleados a nivel global.

En Brasil, Betano está presente en las dos principales competiciones del país, el Brasileirão Betano y la Copa Betano de Brasil, además de ser socio oficial del Flamengo.

Kaizen Gaming ha sido reconocida como una de las principales compañías del sector, recibiendo premios como “Operador del Año” en los EGR Operator Awards y en los SBC Awards 2025.

Vea más en www.betano.bet.br

The post Betano inaugura canchas revitalizadas en Brasilia con obras firmadas por artistas locales appeared first on Americas iGaming & Sports Betting News.

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Plaza adds Monday Night RAW ticket raffle to WrestleMania 42 viewing party

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Downtown Las Vegas casino also brings in WWE Hall of Famer Rob Van Dam for a live Q&A on April 18.

Plaza Hotel & Casino will host WrestleMania 42 viewing parties on April 18 and April 19 in its showroom in downtown Las Vegas, adding a ticket giveaway for WWE Monday Night RAW on the second night.

The casino said all guests attending the Sunday, April 19 viewing party can enter a free raffle to win two tickets to Monday Night RAW on Monday, April 20 at T-Mobile Arena, seated in one of the venue’s premier Loge Boxes.

On Saturday, April 18, the Plaza will feature WWE Hall of Fame wrestler Rob Van Dam (RVD) as a special guest. The property said RVD—also billed as “Mr. Monday Night”—will lead a live Q&A at 1:30 p.m. ahead of the WrestleMania 42 start time at 3 p.m., and will be available for autographs and photo ops.

Both events are 21+ and run in the Plaza showroom, with doors opening at 1 p.m. and the viewing party starting at 3 p.m. The Plaza said it will offer drink specials and buckets of beer priced at $30 for domestic brands and $35 for imported.

Tickets with seat selection are priced at $40 per person (plus fees and taxes), according to the casino, with details and purchasing available via the Plaza’s website.

Relevant data as follows:

The post Plaza adds Monday Night RAW ticket raffle to WrestleMania 42 viewing party appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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MEGA hires Leapfox founder Patrick Collins as VP of Growth

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The ex-Wasserman and former Excel Esports partnerships lead joins the London-based group behind the Esports Awards and MOBIES.

The Mobile, Esports and Gaming Alliance (MEGA) has appointed Patrick Collins as Vice President of Growth, the company said on April 15, 2026. Collins will lead growth strategy, including commercial partnerships and new business development, from London.

Collins joins from boutique agency Leapfox, which he founded in early 2022. Prior to that, he led commercial partnerships at UK esports organisation Excel Esports, securing deals with brands including BT, Sony, JD Sports, Neosurf and Chupa Chups, alongside partners such as HyperX, Anda Seat, Belong Gaming Arenas and Chillblast PCs.

Earlier in his career, Collins worked at sports marketing agency Wasserman, where MEGA said he helped secure EE’s six-year partnership with Wembley Stadium and advised brands including American Express, Vodafone and PepsiCo. The company also cited experience working with Premier League football clubs and brands including Barclays, Santander, Under Armour and Puma.

“I’m pleased to officially join MEGA at such an important time for esports and gaming,” said Patrick Collins, VP of Growth at MEGA. “Having worked across traditional sport, esports, and commercial partnerships, and founding Leapfox to bridge these worlds and guide my clients, I’m looking forward to applying my experience to support MEGA and our properties as we continue to grow.”

“We’re delighted to welcome Patrick to MEGA as our new Vice President of Growth,” said Michael Ashford, Co-Founder of MEGA. “His extensive experience, including founding Leapfox, uniquely positions him to shape the future of our company. With Patrick on board, MEGA is determined to accelerate our growth, embark on transformative partnerships, and deliver world-class experiences that will define the next era of esports entertainment.”

Relevant data as follows:

The post MEGA hires Leapfox founder Patrick Collins as VP of Growth appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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