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AgeChecked and Rdentify partner to help identify vulnerable players

Published

5 years ago

February 12, 2021

Reading Time: 3 minutes

AgeChecked have strengthened their commitment to Responsible Gambling by forming a comprehensive partnership with Rdentify, the specialists in identifying vulnerable customers through machine learning.

Rdentify use AI and cutting-edge technology to monitor live chats, giving each customer a score based on their risk of gambling-related harm. Through natural language processing (NLP), they can monitor every line from a company’s live chat and use machine learning models to highlight early signs of self-exclusion and problem gambling.

Their risk-based scoring system works in real time and easily integrates with your company’s CRM using a simple traffic light system to denote the level of risk. Instances of concern will be highlighted to customer support staff, who can then deal with the situation in an effective manner in line with the operator’s safer gambling policies. This can be done either through the CRM or Rdentify’s own API.

AgeChecked are the market leaders in age verification software and offer monitoring solutions for the iGaming industry across every stage of the customer journey. Their partnership with Rdentify will particularly help operators fulfill their licensing conditions in ensuring the ongoing monitoring of all players with continued KYC and due diligence, as well as in the prevention of gambling-related harm.

The signs of problem gambling are often subtle and spread across multiple areas of the business. Players also often chat to different support agents over time, meaning vulnerable players and their common cues are often missed. The sheer number of live chats on a day-to-day basis also make it difficult for humans to monitor. The Rdentify solution can integrate and analyse all of this data, both historical and current. By integrating AI into your pre-existing systems, the chance of spotting the signs of problem gambling earlier are therefore significantly increased.

An operator’s risk data can also be visualised so in-depth trend analysis can be studied, while Rdentify never process or store any personal data. All such data is anonymised and only the player ID will be transferred through the engine. The system has been developed by consulting some of the iGaming industry’s best data science, compliance and operations experts, meaning it is tailor-made for gambling operators.

Like AgeChecked’s systems, Rdentify’s is regularly updated to accommodate new problem identification factors and legislation changes, meaning the solution is flexible as well as scalable.

With the issue of responsible gambling becoming increasingly important, particularly in the British media ahead of the review of the 2005 Gambling Act, the scrutiny on the gambling industry and their responsibilities has never been higher. There are approximately 430,000 problem gamblers in the UK and two million identified as being at risk, with the industry suffering huge reputational damage in recent years due to these figures.

Rdentify allows you to identify these problem gamblers with increased accuracy and prevent them from gambling on your site, thus increasing compliance with Safer Gambling legislation and reducing fines and reputational damage. Rdentify and AgeChecked also enable operators to mitigate legal threats to operators while putting player protection front and centre of your operation.

Speaking about this importance, Daniel Brookes, the CEO of Rdentify, said: “Online gambling operators rely solely on customer support agents to recognise the signs of problem gambling during their live chat interactions. Globally, the iGaming industry is highly regulated and fast-growing, with a strong focus on player protection. Since 2017 in the UK, remote operators have been fined more than £63.5m by the UK Gambling Commission for social responsibility failings.

“Rdentify provides a scalable natural language processing (NLP) and machine learning-based engine which flags end-user vulnerability risk during live chat interactions. Rdentify seamlessly integrates with the operators’ existing operational systems and outputs clear, actionable scores and risk categorisation in real-time. This solution de-risks the operator, protects end-users and allows for a superior customer experience.”

On announcing the partnership with AgeChecked, Brookes said: “I am delighted to be announcing our partnership with AgeChecked. Not only does it give us a fantastic opportunity to work with a forward-thinking, well-known tech company, but their customer-centered approach matches with our own.

“Their focus on customer protection, which is delivered in an easy to digest and business-friendly manner, goes hand-in-hand with our own ethos, which we believe will help to deliver a strong and successful partnership for many years to come.”

Alastair Graham, the Founder and CEO of AgeChecked, said: “The issue of Responsible Gambling has never been more important, so we are delighted to partner with Rdentify in offering a holistic solution for operators.
“Combining AgeChecked’s cutting-edge age verification software with Rdentify’s live chat monitoring, our solution can ensure full compliance across every stage of the customer journey. We are committed to reducing gambling-related harm and helping operators obtain and maintain their regulatory compliance. We see innovative technological solutions such as those employed by Rdentify as being key in the fight against problem gambling.”
To find out more about the AgeChecked Player Vulnerability Monitoring solution please go to https://www.agechecked.com/player-vulnerability-monitoring/

Beazt

Wildz Group Launches its New Online Betting Brand “Beazt”

Published

5 minutes ago

May 25, 2026

Wladimir P.

The Wildz Group has launched Beazt — a new platform combining sports and casino entertainment within a single ecosystem.

Wildz is no stranger to cutting-edge products. The company was among the first ever to release a fully-fledged streaming casino, an achievement that has since been amplified by including Wildz TV. Since 2019, Wildz has launched multiple online casino brands as well as Wildz Sports, with each launch incorporating the latest technology, improving player experiences. This has culminated in Beazt, a sports-first platform designed to ensure that players enjoy seamless leisure gaming at every touchpoint.

Players will experience the gripping action of Beazt Mode, earn Myztery Boxes and get access to exclusive online events. There are wagering options to suit every budget, global sporting events 24/7, instant deposits and withdrawals and world-class VIP services for the high rollers.

Sam Brown, CEO at Wildz Group, said: “Beazt is arguably the most exciting product we have released since Wildz.com in 2019. We’ve used our latest technology to create the ultimate in online entertainment experience for gamblers across the globe. Based on player feedback, we’ve developed the ultimate Sports and Casino product that’s amazing to experience firsthand. It’s specifically tailored for instant access, rapid deposit and withdrawals, and exciting new instant reward and loyalty features that our players have come to expect from our products. It’s a truly immersive product, and we think our players will love it.”

Beazt delivers exceptional access to sports action. This includes a dedicated focus on combat sports events, offering punters a ringside seat to the betting action via innovative live streaming opportunities built into the product.

Alongside the sports betting options, a full online casino is on offer, boasting thousands of titles and all the most popular online slot, table, crash and live games players expect.

Beazt also launches with cutting-edge banking technology, offering players rapid and secure transactions via digital passcode technology and biometric login and transaction features. Fast, frictionless and secure.

Behind the extravagance of the online platform’s front end, Beazt sits on the same ISO 27001-certified platform as all other Wildz Group brands. Here, compliance, player safety and security are at the core, alongside the latest fully automated lifecycle management tools that deliver bespoke and engaging experiences for the players.

Brown added: “Years of operating our multi-brand, multi-jurisdictional business across regulated markets have taught us what it takes to provide players with the tools they need to enjoy gambling in a safe, secure and ultimately fun space. Our brands are designed to be transparent and intuitive, offer all the most secure payment methods, and give players the tools to manage their gaming experience responsibly. Beazt sets new standards for our players, by utilising the latest technology, including (for the first time) biometric features for speed and security.”

The post Wildz Group Launches its New Online Betting Brand “Beazt” appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

Asia

EGT Digital to Debut Highly Anticipated “TNT Jack” Slot at SiGMA Asia 2026

Published

5 minutes ago

May 25, 2026

Wladimir P.

egt-digital-to-debut-highly-anticipated-“tnt-jack”-slot-at-sigma-asia-2026

Just days before its official release, EGT Digital will demonstrate one of its most anticipated slot releases to SiGMA Asia 2026 – TNT Jack, an adventure game built around cascading mechanics, with a multiplier, and a signature Dynamite feature. The launch headlines a full showcase of the company’s iGaming ecosystem at Stand 2318, as EGT Digital doubles down on Southeast Asia – one of the most competitive and fastest-growing regulated iGaming territories globally.

TNT Jack puts players in pursuit of buried treasure across a 7X7 game format, powered by the Toppling Reels feature – winning combinations trigger cascading effects that extend gameplay and build win potential. An increasing multiplier grows with consecutive wins on the same positions, reaching up to x1024.

The game’s Dynamite feature clears sections of the grid to unlock fresh winning opportunities, while Free Spins with retrigger options and persistent multipliers deliver a strong retention loop from first spin to last. All visitors at the stand will be able to experience this engaging title through a fully functional demo.

At SiGMA Asia, EGT Digital will present its complete product suite:

• Casino Games Portfolio – 180+ in-house titles, designed to deliver engaging gameplay experiences across multiple player preferences and market segments.

• Gaming Aggregator – instant access to 20,000+ games from 200+ providers, enabling rapid content scaling without complex integration overhead.

• Sportsbook – flexible integration options and optimised betting performance for operators entering or expanding in sports betting markets.

• X-Nave iGaming Platform – modular casino and sportsbook management built for operators who need configurability without sacrificing stability.

• Payment Gateway – secure, seamless transaction processing designed to reduce friction at every stage of the player journey.

“SiGMA Asia is the perfect stage to showcase how EGT Digital combines strong game content with the technology operators need to scale efficiently. TNT Jack brings exactly the kind of high-energy gameplay today’s players look for. Combined with our platform, aggregator, sportsbook, and payment solutions, we offer a complete ecosystem designed to adapt to the fast pace and specific demands of Asian markets,” said Mariana Manchina, Director – EGT Philippines Corp.

EGT will also showcase some of its most successful land-based products. The main focus will be on the company’s Asian-themed solutions – the Asian-themed jackpots Zhao Cai Shuang Yu, Sheng Sheng Bu Xi and Cai Fu Tian Jiang, as well as the brand new multigame Supreme Wang Union. The selection will be complemented by the well-known G 50 J2 Up slot cabinets, S 32 T terminals and the GRSA roulette centre.

The post EGT Digital to Debut Highly Anticipated “TNT Jack” Slot at SiGMA Asia 2026 appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

Betting and Gaming Council

Britain’s Black Market Betting to Hit £33B by 2028 as Forecasts Show One in Five Stakes Could Go Illegal

Published

5 minutes ago

May 25, 2026

Wladimir P.

britain’s-black-market-betting-to-hit-33b-by-2028-as-forecasts-show-one-in-five-stakes-could-go-illegal

The amount staked with illegal gambling operators in the UK is forecast to almost double by 2028, according to new independent analysis.

Research by H2 Gambling Capital (H2GC) shows black market stakes are expected to surge from £17bn in 2025 to more than £33bn by 2028.

That means almost one fifth (19.2%) of all online betting and gaming stakes could be placed with unsafe, unregulated black market operators within three years.

The Betting and Gaming Council warned the figures underline the growing scale and speed of the illegal gambling market, which operates outside UK rules, pays no tax, and offers none of the safer gambling protections required of licensed operators.

Grainne Hurst, Chief Executive of the Betting and Gaming Council, said: “These forecasts are a wake-up call. The black market is not a distant threat, it is growing fast, becoming more visible, and attracting billions of pounds in stakes from British customers.

“By 2028, almost one in five pounds staked online could be with illegal operators. These sites pay no UK tax, support no British jobs, and offer none of the protections that exist in the regulated sector.

“The lesson for policymakers is clear. If the regulated market is made less competitive through higher taxes or intrusive checks, customers will not stop betting, they will simply move to the black market.

“As the Gambling Commission considers financial risk assessments, it is vital that any checks are genuinely frictionless and targeted. Any policy that unintentionally drives even more customers towards illegal operators will undermine player safety and damage the regulated sector.

“That is why ministers and regulators must avoid measures that hand an advantage to the black market.”

The regulated betting and gaming sector supports 109,000 jobs, contributes £6.8bn to the economy, generates £4bn in tax each year and provides vital funding for sports, including horseracing.

The post Britain’s Black Market Betting to Hit £33B by 2028 as Forecasts Show One in Five Stakes Could Go Illegal appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.