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Casino Guru reports a successful year of 2020 marked by new features and improvements

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Casino Guru has had a busy year of 2020, spanned by website redesigns, new features and functionality, as well as just continuing what they do best – objectively reviewing online casinos, broadening their database of casino website, bonuses, and games, helping players with their complaints about online casinos, and trying to change online gambling for the better.

Here are some noteworthy milestones signifying the progress made by the Casino Guru team in the previous year.

1. Launching a multilingual forum and community
Perhaps the largest step forwards in terms of functionality is the creation of a community forum for online casino players, which was launched back in March 2020. And, as Casino Guru is a multilingual website, this is no ordinary forum.

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Casino Guru didn’t want to split the forum into individual sections for each supported language, so they came up with an innovative idea to implement automatic translation functionality that allows users to communicate even if they don’t speak the same language. It works surprisingly well, and, as automatic translations are getting better and better, things are only set to improve going forward.

Despite its young age, the Casino Guru community has grown to almost 20,000 registered users that have collectively added several thousands of posts to the forum, earning a place amongst top 3 casino-related forums in terms of user activity.

2. Surpassing 1000 resolved complaints about online casinos
Casino Guru launched a complaint resolution center, in which players can submit a complaint about an online casino and get assisted for free by the Casino Guru team, back in August 2019. The objective of this endeavor is, of course, to assist players that have been mistreated by online casinos.

The number of submitted complaints has been growing ever since, and Casino Guru has very recently surpassed a milestone of 1000 successfully resolved complaints.

3. Surpassing 3000 reviewed online casinos
Casino Guru boasts about having the biggest up-to-date database of online casinos on the internet. Therefore, it’s no surprise that the number of casinos in their database has been growing over the previous year.

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With increased interest in online gambling caused by the Covid-19 pandemic attracting new companies to venture into this business, Casino Guru has been keeping track of it all and continually reviewing and evaluating all new casino websites, surpassing 3000 reviewed casinos in the process.

4. Persuading over 50 online casinos to rework their unfair terms and conditions
Another part of Casino Guru’s agenda is to make online gambling safer and fairer for players. Any unfair practices discovered during the casino review process or when helping players with their complaints are used to decrease the casino’s rating. Casino Guru started putting more emphasis on this, as their activities in complaint resolution brought unfair practices to their attention more than ever before.

Casino Guru leverages its position to try to get casinos to create a better environment for players. Thanks to this effort, over 50 online casinos have already altered their terms and conditions by rewriting or removing clauses that are simply not fair on players.

5. Finishing a series of articles about problem and responsible gambling
Related to making online gambling safer is Casino Guru’s mission to spread awareness of gambling addiction and everything related to it, including prevention (responsible gambling), diagnosis, ways to get help, as well as how to help someone close that has fallen victim to problem gambling.

Casino Guru has set out to create in-depth, really helpful content to provide online casino players or their friends and relatives with instructions on how to minimize the negative impact of gambling on their lives. The year of 2020 has seen this series of articles being finalized.

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Casino Guru also started working on a detailed global database of problem gambling help centers that will allow people to find the right kind of help for them.

6. Redesigning the database of casino bonuses
Many people come to Casino Guru looking for casino bonuses. That’s why a lot of effort has been put into redesigning their bonus database. The new design is making great use of the vastness of data they have about each bonus, highlighting all the important bonus terms that players should be aware of before playing.

The new layout also offers detailed explanation of these terms, as well as examples, allowing players to understand should and shouldn’t do while playing with a bonus. This is especially helpful for beginner players that are not well-versed in casino bonus terminology and have a hard time navigating the casinos’ complicated terms and conditions.

7. Getting more visitors and becoming one of top 5 websites about online casinos
All of this has been happening over a year that has seen a big growth in online gambling overall. Because of worldwide lockdowns that caused brick-and-mortar casinos to close their doors, as well as people having more free time and looking for new activities, more and more people have been experimenting with online gambling.

Casino Guru has seen a roughly 50% overall growth of traffic compared to 2019, combining the market growth with their strengthening position and gaining edge over competing websites. This growth has helped Casino Guru become one of top 5 websites about online casinos on the internet. A great achievement, especially when considering the fact that Casino Guru exists for much shorter than much of their competition.

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What lies ahead?
The team behind Casino Guru plans to continue improving their website and the value brought to people that visit it, as well to keep working on ambitious projects that aim to improve the entire industry. They are going to zoom in on player safety and ways to improve it, as well as expanding their educational goals to also educate casino employees instead of just focusing on players.

It’s a lot of work, but the team sees these issues as extremely important for the online gambling industry. Allowing players to gamble in a safe way and making sure that casinos know what they are doing is key, and Casino Guru hopes to make things improve over time for all involved parties.

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Casino Guru and Mindway AI advance RG self-test game in time for SGW24

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Casino Guru, the leading online casino database and a champion of informed play in the gambling industry, continues to build upon its responsible gambling partnership with Mindway AI, a prominent RG tech and solutions provider focusing on offering actionable real-time insight into consumer gambling behavior, by launching the revised campaign focused on the Gamalyze self-assessment game, in time for Safer Gambling Week 2024 (SGW24).
The game, a reinvention of the self-test, is a card game that allows players to analyze their own gambling habits through engaging and anonymous play. Thanks to a dedicated widget that welcomes players on the home page, the game is available directly on Casino Guru’s website and is also featured as “Game of the Week.”
To help further improve this year’s reach, Casino Guru has teamed up with several casino partners, including CasinoFriday, Shotz, Roman Casino, giving players the opportunity to explore the game while gaining deeper insights into their own gambling habits.
Casino Guru has reached out to subscribers with additional details about the campaign, aiming to significantly expand its impact and raise awareness among a larger audience.
Previous campaign iterations received 1,800 gameplays each, and Casino Guru is now determined to improve on this milestone.
Šimon Vincze, Casino Guru’s Head of Sustainable & Safer Gambling, shared the following: “I am excited about this year’s upgrade to the campaign and can’t wait to see the results. Together with Niamh from Mindway AI, we were looking for ways to attract more people to play the game and learn more about the risks involved as a natural part of their gambling experience. The upgrades we introduced are promising, and we are confident we can increase the numbers significantly.”
Once the self-test game is completed, Mindway AI provides players with detailed feedback on their gameplay, and analyze certain behavioral markers, such as how players respond to rewards and losses, the frequency of their wins and how risky their gambling behavior is.
Ultimately, the assessment seeks to improve people’s understanding of their own risk-taking behavior, and what they can learn from it. Both companies are dedicated to bringing the concept of safer gambling to the forefront of players’ awareness, and this innovative collaboration allows them to achieve this goal in a creative and enjoyable manner.
To access the widget and test your gambling style, head over to Casino Guru’s home page and click on the widget in the upper right corner of the screen, or check the “Game of the Week,” which will feature Gamalyze throughout SGW24.
Casino Guru and Mindway AI first introduced the campaign several years ago, boosting its reach in a player-centric way in time for SGW24.

The post Casino Guru and Mindway AI advance RG self-test game in time for SGW24 appeared first on European Gaming Industry News.

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Chris Christie bets on Texas to approve OSB in 2025

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Former New Jersey Governor Chris Christie has backed Texas to legalise online sports betting in the state’s next legislative session. 

Christie helped pave the way for sports betting liberalisation across the US by bringing the Supreme Court case that led to the repeal of PASPA.

The case was fought and won by prominent conservative lawyer Ted Olson, who Christie hired to argue the case for states to make their own decisions on sports betting. Olson died last week at the age of 84.

After Missouri became the 39th US state to legalise sports betting in some capacity, attention has quickly turned again to the big three states of Texas, California, and Florida.

“I think it’ll happen in Texas in the next legislative session,” said Christie, speaking to Covers.com. The next session is due to commence in Texas on January 14, 2025.

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Christie is less confident about California, however, where competing sports betting ballots failed in 2022 amid a bitter dispute and lobbying war between online operators and local tribes.

California is seen as essential to the future prospects of US sports betting operators, given its size and wealth and dramatic impact on the country’s total addressable market (TAM).

“I don’t know about California,” said Christie. “This really takes gubernatorial leadership, and Gavin Newsom has got to decide if this is one of the issues he wants to lead on.

“Without gubernatorial leadership, the legislature won’t do it because they’re pulled like taffy in too many directions by too many different interests. Without the governor pushing for it, I just don’t think it’ll happen.”

Despite another potential setback in California, Christie has backed sports betting to penetrate pretty much every state eventually.

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“I really believe sports betting is inevitable to go just about nationwide, because people in America love their sports, they just do,” he said. “I think it is in the leagues’ best interests to grow their audience. The government gets some piece of the pie out of that which they enjoy, and the public seems to be pretty happy for the most part.”

Depending on expansion, US sports betting could, in theory, reach every state. It would then become a national issue, but Christie has warned the federal government not to interfere.

“Let the states handle it,” he said. “The states are doing fine. You haven’t heard of anything awful or irreversible happening since each state has been involved and they should have the ability to decide whether they want gambling or not.

“I don’t think the federal government should have anything to do with it and I don’t think they ever should have. I don’t think they have to be babysitters for the governors of the country.”

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Chad Kinlay Chief Marketing Officer TrafficGuard

Influencers, Content and eSports: Unleashing the Power of Dynamic Strategies in the eSports Ecosystem

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The sports betting industry is undergoing significant growth worldwide with restrictions loosening and new markets emerging. New opportunities create fierce competition among sportsbooks, and this has led to them devising increasingly expensive and aggressive advertising campaigns.

Public figures and influencers have become a popular go-to for sportsbooks promotions, such as Michael Jordan partnering with DraftKings or Jamie Foxx with BetMGM. Big names are costly, and sportsbooks haven’t realised the ad spend used on these campaigns is going to waste. Without the right precautions in place, up to 22% of ad spend is lost to fraud according to Juniper Research.

The big budgets behind high-profile brand campaigns need to translate into real user engagement. To achieve this, sportsbooks must ensure their digital channels are optimised to capture the surge in interest these campaigns generate. Without proper management, this potential can be lost to inefficiencies like invalid traffic, diluting the impact of their investments.

 

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Ad Budgets Going to Waste

In today’s competitive landscape, sportsbooks need to make every click count. In 2023 alone, The American Gaming Association estimated that over $1.9 billion was spent on advertising campaigns in the US. With such a large amount of spend in play, it’s crucial that sportsbooks see as big a Return on Advertising Spend (ROAS) as possible.

Pay-Per-Click (PPC) campaigns are vital for sportsbook growth but can be disrupted by invalid traffic (IVT). IVT includes both malicious activity, like fraudulent bots, and unintentional actions, such as users repeatedly clicking on ads without intent to convert. These interactions inflate impressions and skew campaign performance data, leading to higher customer acquisition costs (CACs) and inefficient allocation of ad spend. Effectively managing IVT ensures that ad budgets drive genuine engagement and measurable growth.

Investing into influencers and celebrities also forces sportsbooks to bid on brand keywords to prevent their competitors stealing potential users searching for them. Up to 29% of PPC budgets are spent on this bidding according to Wordstream. As competition for brand keywords increases, PPC budgets are depleted without generating any new net revenue.

As campaigns become more expensive than ever, sportsbooks can’t afford to let profits fall to ad fraud. Instead of cutting budgets, sportsbooks should focus on analysing their campaign strategy.

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Problematic Navigational Traffic

Navigational traffic is also presenting a significant challenge to sportsbooks alongside ad fraud. Navigational traffic refers to existing customers clicking on branded keywords to log into their accounts. While this seems convenient and harmless enough, this behaviour drastically inflates CACs. Like ad fraud, this can skew the effectiveness of PPC campaigns. By utilising paid search results instead of organic links to navigate to the site, costs are driven up without contributing to new user acquisition.

In addition to the challenges posed by navigational traffic and ad fraud, the competitive landscape for first-time depositors intensifies the need for strategic bidding on Google search. Brands investing heavily in influencers or sponsorships of major sporting events to generate awareness and drive potential users to search for them. However, without securing top placements in paid search results, these prospective customers may be intercepted by competitors before reaching the organic search listings. This creates a critical juncture where the effectiveness of a brand campaign hinges on converting that intent-driven traffic into first-time depositors, ensuring marketing spend achieves its goal of meaningful user acquisition.

First-time depositors are a critical metric for sportsbooks, and this issue directly impacts the cost efficiency of acquiring them. High CACs make marketing budgets less effective, reducing overall ROI.

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Shoring Up Your Defences

Before launching costly ad campaigns, sportsbooks should adopt a multi-faceted approach to address ad fraud. IVT typically goes unnoticed, so to prevent this sportsbooks should monitor and analyse their campaign traffic for any suspicious activity. It is possible to identify IVT by looking out for signs such as irregular spikes in traffic from unknown locations or high pageviews. Fraudulent traffic can then by highlighted and removed.

The advancement of technology has made ad fraud more difficult to identify, and legacy fraud tools fail to detect IVT. They don’t analyse traffic at the impression level or consider the context of the business advertising. Sportsbooks can leverage ad-verification platforms to compensate for this. This allows sportsbooks to analyse and report suspicious traffic in real-time. Fraud can then be blocked before it has a chance to harm budgets.

Sportsbooks can also deploy tactics to reduce the impact of navigational traffic on CACs. Methods include encouraging existing customers to use mobile apps or direct bookmarks to log into their accounts instead of paid search campaigns. This decreases their reliance on PPC campaigns for navigation and protects budgets.

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Keeping Profits in Sportsbooks’ Hands

Influencer and celebrity campaigns have proven to be a popular and useful tool in reeling new users and profits. However, if sportsbooks don’t have the essential precautions in place, they risk losing these profits to advertising fraud.

To make the most of their advertising efforts, sportsbooks need to prioritise their traffic. Implementing sophisticated tools to analyse traffic and filter out fraud will allow sportsbooks to protect their interests and focus on driving future growth. This way, they can secure their position in an increasingly competitive landscape.

 

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Written by: Chad Kinlay, Chief Marketing Officer, TrafficGuard

A driven, open-minded, creative senior marketer with a strong sense of dedication and commitment. With over 15 years of progressive international experience in marketing and communications management, Kinlay has a credible history of commercial success.

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