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FACEIT’s AI admin tackling toxic behaviour learns to detect verbal toxicity and mic spam

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FACEIT, the makers of Minerva, the first artificial intelligence powered admin, can reveal her upgraded capabilities in the fight against toxic behaviour in competitive games. Minerva can now hear and is able to understand voice messages in all languages. Detecting toxic behaviour on voice chat including verbal toxicity and mic spam.

  • Last year FACEIT embarked on a journey to reduce toxic behaviour in online multiplayer games by releasing Minerva, an artificial intelligence powered admin, able to detect and take action against toxic messages at infinite scale. According to surveys of FACEIT users, anti-toxicity solutions were one of the most requested features.
  • Since launch she has:
    • Analysed more than 1.4bn chat messages
    • Detected more than 1.9 million toxic messages and issues warnings
    • Banned over 100k players
  • As a result, the FACEIT platform has seen:
    • 21% fewer toxic messages sent
    • 62% reduction in seriously offensive messages being sent
  • The first iteration of Minerva began by analysing thousands of text chat messages to detect abusive language and toxic behaviour, but there were other forms of toxicity relating to gameplay she was unable to detect including; players acting as obstacles for teammates, staying AFK, deliberate friendly fire, blocking, griefing and potential offensive and abusive language via voice channels
  • To detect and take action against negative behaviours in gameplay, FACEIT launched Justice, a community-driven portal, that thanks to the endless effort of many members of the community, has managed to resolve more than 60,000 cases, issuing almost 30,000 punishments since it’s launch in April.
  • The FACEIT community also fed back that text detection didn’t go far enough thus prompting the development in Minerva’s ability to listen. Now she is able to analyse audio sources of data and detect two different types of potential abuse: toxic verbal messages and microphone spamming.
  • Minerva is able to analyse full conversations among players during a match. An important aspect that makes the overall process more reliable and less prone to misleading interpretations that could come out by analyzing single and isolated messages.
  • In addition to detecting potential toxic voice messages Minerva is able to detect and sanction other forms of repetitive annoying user behaviours and sounds, which could worsen their teammates’ ability to concentrate and make the overall experience less enjoyable such as screaming or excessively loud music. To achieve this, Minerva reviews the audio file of the match and by applying a CNN (Convolutional Neural Network) technology, she can recognise a series of negative behaviours and issue either a warning or a ban in case the player has been caught multiple times.

 

To find out more about Minerva please head to https://fce.gg/minerva-gets-ears

 

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ELA Games reports 244.52% active user growth in Romania

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Supplier links the uplift to classic-style slots with modern features, including Joker Winpot, as bet counts rise 239.74%.

ELA Games says it has expanded in Romania after rolling out titles that pair classic slot aesthetics with modern gameplay features.

The supplier reported a 244.52% increase in active users in Romania and a 239.74% rise in bet counts. The company attributed the performance to what it described as a “natural path” for traditional players to move into more feature-led play.

Marharyta Yerina, Managing Director of ELA Games, said: “It is great to see how Romanian players are enjoying the way we combine classic symbols with modern features. Joker Winpot works well for those who love the traditional look but actually want more excitement from their play. We also see that once players feel comfortable with these mechanics, they are happy to explore our other top titles which have proved to be successful in Romania like Cash of Gods and Flames Fruit Frenzy. It proves that respecting what players like is the best way to introduce new ideas to the market.”

ELA Games did not disclose the timeframe for the reported increases, which operators it works with in Romania, or how the metrics were calculated.

The post ELA Games reports 244.52% active user growth in Romania appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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Belatra

Belatra Games confirms Lima trip for Peru Gaming Show 2026

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Slots developer plans partner meetings and private events around PGS on 17-18 June at the Jockey Exhibition Center.

Belatra Games will attend Peru Gaming Show (PGS) 2026 in Lima on 17-18 June, with the company confirming plans to use the event for meetings with existing clients and prospective partners.

PGS, now in its 23rd year, will be held at the Jockey Exhibition Center. Belatra said it will have a team present throughout the show to discuss its slots portfolio and explore commercial opportunities in Peru as part of its broader Latin America strategy.

Alongside the trade show schedule, Belatra said it will host a private “Belatra Cocktail Experience” for partners and run a watch party on 16 June for Argentina’s match against Algeria.

The company also noted it will attend SBC Americas in Fort Lauderdale ahead of PGS, describing the event as an opportunity to meet operators from North and Latin America and present “LatAm-ready content”.

Lucila M. Barletta, Head of Accounts LatAm at Belatra, said: “Peru is an exciting and growing market and PGS is the perfect place to build on our relationships with partners already working with us and to connect with new ones. We look forward to an amazing couple of days in Lima and, of course, rooting for Argentina with our friends and partners throughout the evening. It’s going to be a special occasion all around.”

The post Belatra Games confirms Lima trip for Peru Gaming Show 2026 appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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BC.GAME

BC.GAME adds BETBY to BC Engine as staker rewards pass $2.5m

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BC.GAME has partnered with sportsbook supplier BETBY, bringing the supplier into BC Engine, the platform’s rewards and participation model powered by its native $BC token.

BC Engine launched in April and is positioned by BC.GAME as a mechanism that links platform-generated profits and activity to ongoing rewards for $BC holders. Under the model, players earn $BC by playing casino games on BC.GAME, with tokens allocated and staked in BC Engine. Rewards are then distributed based on users’ holdings.

BC.GAME said stakers have earned more than $2.5 million in rewards since launch. The company also cited on-platform data showing more than $74.3 million in total wager and over 5.8 million bets.

Kar Kheng Giam, Chief Executive Officer of BC.GAME, said: “Our vision for BC Engine has always been to create a model where platform growth and player participation are more closely aligned.

“The addition of BETBY is significant because it demonstrates how the ecosystem can continue to expand through strategic partnerships. Every new contributor helps strengthen the engine, creating additional utility for $BC and reinforcing the long-term sustainability of the model.

“As we continue to grow the network, our focus remains on delivering a simpler and more transparent rewards experience that allows players to participate more directly in the success of the ecosystem.”

Christos Nikolopoulos, Chief Commercial Officer at BETBY, said: “We’re pleased to become part of the BC Engine ecosystem and support an initiative that brings a different approach to player engagement.”

“At BETBY, innovation has always been at the heart of our business, and BC Engine represents an interesting evolution in how gaming platforms can connect product performance, community participation and rewards. We look forward to contributing to its continued growth.”

BC.GAME said the BETBY deal is part of a wider push to expand $BC utility and add more ecosystem partners contributing to BC Engine. The company also pointed to recent international expansion, including moves in Africa via Nigeria and Kenya, alongside initiatives in Latin America.

The post BC.GAME adds BETBY to BC Engine as staker rewards pass $2.5m appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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