Latest News
Online Gambling Platforms Gained Larger User Base With Pandemic As A Driver Of The Global Online Gaming Market 2020
Due to the social distancing restrictions imposed because of the coronavirus outbreak, brick and mortar gambling places remained closed, due to which online gambling platforms gained a larger user base. People were forced to sit at home during the lockdown and this increased internet traffic on all fronts. More people frequently visited gambling websites and thousands of new users registered every day. According to research firm Global Poker, the US has witnessed an increase of first-time online poker players by 255% since the coronavirus lockdowns began. Overall, the poker industry has experienced a 43% growth since April 2020. Some countries saw such increases as an opportunity and modified their online-gambling laws. For example, Belarus legalized online casinos and Armenia made some changes to its existing laws. The increasing popularity of gambling apps and social gambling will propel the growth of the mobile gambling market in the forecast period, and several online-gambling platforms increased their marketing and promotional activities in the form of extra tournaments and bonuses to attract more players as well.
With these drivers and the current situation of the world, the online gambling market size is expected to grow from $58.96 billion in 2019 to $92.86 billion in 2023 at a rate of 12.0%. The market is expected to then grow to $113.12 billion in 2025 at a CAGR of 10.4%.
The Business Research Company’s report titled Online Gambling Market Global Report 2020-30: COVID-19 Growth and Change covers major online gambling companies, online gambling market share by company, online gambling manufacturers, online gambling infrastructure market size, and online gambling market forecasts. The report also covers the global online gambling market and its segments. The online gambling market is segmented by game type into betting, casino, lottery, poker, online bingo, others and by device into desktop, mobile, others.
With increasing apps and social gambling, online gambling companies are investing in building mobile platforms for their games to increase accessibility and convenience for users. The availability of smartphones with high-end features such as extended storage, high-end graphics and faster processing speeds at reasonable prices incentivize online gambling companies to make mobile-based applications. Also, mobile gambling offers significant benefits, including more deposit options, loyalty programs, and the option to play with anyone anywhere across the globe. According to App Annie, in 2020, 70% of total gambling revenue is expected to come from mobile gambling.
Along with the ease of mobile apps, companies in the online gambling market are increasingly investing in Artificial Intelligence (AI) for improving the overall experience for customers. With the help of AI, personalization for each user is possible as the technology can analyze the preference of the user in terms of game selection and offer a customized welcome page accordingly, helping the user to save time spent on looking for the right game. AI also helps in providing customer support in the form of chat-bots for resolving queries. Behavior patterns and gaming frauds can also be checked, which helps in preventing frauds and locks out scammers. Technologies such as augmented reality and virtual reality are being implemented as well, giving a more immersive and realistic experience to their users.
Beyond such high-tech updates, online gambling companies are using several tactics to gain more users. Some provide F2P (free to play) types of game products, commonly referred to as freemium. These games do not make any money for the company directly, but revenues are made through upgrades and additions of certain features and improvements by the user. The user pays a minimal amount for different kinds of virtual offerings and other game products to improve the gaming experience. This model allows online gambling companies to increase their user base and have more active players on their platforms who would eventually make a purchase. Currently, many online casinos are offering a free play version of some of their games. Companies innovating their platforms according to the increasing number of customers and their preferences will allow the online gambling market to continue to grow.
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Latest News
Filippo Anzalone Joins Gamblers Connect Contributors Program
Monday 12 January: Gamblers Connect, the award-winning iGaming media and affiliate platform, has announced Filippo Anzalone, Head of Sales at Odds Scanner Group, as its first official Contributor for the 2026 Gamblers Connect Contributors Program.
Anzalone is the first of 12 industry experts to join the programme, a curated selection of practitioners with true “skin in the game.” At Odds Scanner Group, Anzalone is responsible for scaling and leading a high-performing organisation of more than 10 professionals. His reputation is built on his ability to combine strong legal and analytical expertise to close complex, high-value agreements — skills that move the needle in a saturated market.
As the first of the 12 contributors, Anzalone will offer the community a behind-the-scenes perspective on building lasting partnerships and expanding across borders, drawing on his hands-on experience in international growth. Gamblers Connect readers can expect Anzalone’s first analysis piece to be published soon, setting the tone for a year of knowledge-driven content.
Gjorgje Ristikj, Founder of Gamblers Connect, said: “One of the key reasons we selected Filippo Anzalone as the inaugural contributor is his global versatility. Fluent in Italian, English, Spanish and Portuguese, he brings a multi-jurisdictional perspective that is rare in the sector. He is already a recognised industry voice, frequently appearing at conferences and panels to discuss sustainable revenue growth.”
The post Filippo Anzalone Joins Gamblers Connect Contributors Program appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Compliance Updates
Isle of Man Government reaffirms commitment to iGaming sector
With more than 20 years’ experience as a leading iGaming jurisdiction, the Isle of Man has built a strong international reputation based on robust regulation, political and economic stability, and a partnership-led approach between Government, regulators and industry.
That reputation continues to underpin confidence in the Island as a premier jurisdiction for high-quality iGaming businesses.
The Chief Minister has reaffirmed Government’s continued commitment to the iGaming sector ahead of attendance at ICE 2026, commenting:
‘For more than two decades, iGaming has been an important and successful sector for the Isle of Man’s economy and community, offering a robust, transparent and responsive regulatory environment. iGaming remains just as important today as it will be in the future.
‘In the face of a more complex and challenging global environment in recent years, Government has invested significantly in strengthening our understanding of risk and ensuring we have the right resources and frameworks in place to recognise and respond effectively to emerging threats.
‘As we look ahead to ICE 2026 and other major industry events over the next 12 months, we will continue to work across industry and all agencies to ensure the Isle of Man remains a secure, stable and trusted jurisdiction for high quality and well-regulated iGaming businesses.’
Attendance at ICE 2026 will mark the start of a coordinated programme of engagement, with Digital Isle of Man due to attend a number of key events alongside industry over the coming year to continue to promote the Island as an internationally respected jurisdiction for iGaming.
The Isle of Man Government remains committed to working in partnership with industry to support sustainable growth, meet international standards, and ensure the long-term success of the iGaming sector.
The post Isle of Man Government reaffirms commitment to iGaming sector appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Latest News
Arizona Department of Gaming Awards Its First Peer Support and Recovery Contract Designed to Further Problem Gambling Assistance
Investment in new, no-cost services to facilitate problem gambling recovery across the state
The Arizona Department of Gaming’s Division of Problem Gambling (Division) announced today that it has awarded its first peer support and recovery services program contract to Dezerve Counseling LLC, which was selected following a competitive Request for Proposal to develop, launch, and manage the State of Arizona’s first problem gambling peer support and recovery program. The award marks a significant public investment in problem gambling recovery in Arizona, where peer support services will be provided free of charge and confidentially.
“Creating an additional pathway to recovery for Arizona community members negatively impacted by problem gambling – via the peer support and recovery services program – is exciting for our agency and the people we serve,” said Elise Mikkelsen, Director, Division of Problem Gambling. “We are proud of our track record of offering timely and effective assistance to Arizonans, and we look forward to adding peer support and recovery services to enhance the comprehensive options available through the Division of Problem Gambling.”
Each client participating in the program will be paired with a Peer Support and Recovery Specialist who has deep, lived experience with problem gambling; entered the problem gambling recovery community themself or supported a loved one doing so; and has been rigorously trained in peer support practice, including through applicable professional certifications. With first-hand, lived experience in addiction, specialists can provide a non-clinician point of view with real-time, confidential advice and support.
“We at Dezerve Counseling are honored and excited to partner with the Division of Problem Gambling to launch a dedicated peer support and recovery program for problem gambling,” said Darfetta Muhammad, Chief Administrative Officer at Dezerve Counseling. “We believe, just as the Division does, that recovery begins with a single step forward. We are proud that Dezerve Counseling can now offer that vital next step to individuals and families navigating problem gambling.”
For convenience and maximum impact, peer support will be available statewide and offered in-person, virtually, and over the phone, and will be provided in one-on-one settings as well as in group settings led by a specialist. Importantly, Arizonans may access the peer support program at any stage of their problem gambling journey – this includes individuals experiencing problem gambling and reaching out for assistance for the first time, as well as individuals already seeing a doctor or clinician. There will be no fee for participants and no requirement that the participant have an insurance plan.
To drive workforce capacity to meet the demand for problem gambling support, the program will recruit and train Peer Support and Recovery Specialists who will be ready to make an immediate impact on their clients’ recovery. This workforce component is consistent with the Division’s focus on ensuring gambling treatment programs can meet future community needs while increasing system capacity. Dezerve Counseling and the Division expect the program to launch Spring 2026.
To learn more about the Division of Problem Gambling and its work providing a sustainable continuum of services that reduces the impact of problem gambling across Arizona, please visit problemgambling.az.gov. Always 24/7, free, and confidential, Arizonans who want to inquire about problem gambling services are encouraged to text NEXTSTEP to 53342 or call 1-800-NEXT-STEP.
The post Arizona Department of Gaming Awards Its First Peer Support and Recovery Contract Designed to Further Problem Gambling Assistance appeared first on Americas iGaming & Sports Betting News.
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