Canada
Seminole Gaming Upgrades its “Safe + Sound” Program Guidelines

Seminole Gaming announced an upgrade to its “Safe + Sound” program guidelines, which have been in place since five of its six casinos reopened over the past two months. Effective immediately, all guests must be stationary when lowering their masks or face coverings for eating, drinking or smoking. The change prohibits guests from walking in all public spaces without protective face coverings.
“Seminole Gaming is committed to the health and safety of its guests and team members, and we are upgrading our comprehensive “Safe + Sound” program to further limit the threat from COVID-19,” said Jim Allen, Seminole Gaming CEO and Chairman of Hard Rock International. “We are making sure our resorts and casinos are safe and sound so our guests and team members have peace of mind when they return.”
Seminole Gaming also announced the immediate closure of PLA, an interactive golf and games restaurant tenant, for failure to adhere to “Safe + Sound” program guidelines. PLA is a tenant in the retail area of Seminole Hard Rock Hotel & Casino Hollywood.
In addition to the program enhancement, Seminole Gaming is expanding the COVID enforcement teams at its casinos and will outfit them in distinctive uniforms to create greater guest awareness of this important issue. Guests will be informed of the program upgrade and required to adhere to it, or they will be asked to leave the property.
The program upgrade applies to all guests at the Seminole Hard Rock Hotel & Casino Hollywood, the Seminole Hard Rock Hotel & Casino Tampa, The Seminole Casino Coconut Creek, The Seminole Classic Casino in Hollywood, and the Seminole Brighton Casino, on the Brighton Seminole Reservation northwest of Lake Okeechobee.
Seminole Gaming unveiled its extensive “Safe + Sound” program with the reopening of the Seminole Hard Rock Hotel & Casino Tampa in May. It was extended to four more casino openings in June.
Safe and Sound Program guidelines include:
- Temperature checks for all guests and team members prior to entry. Any guest or team member with a temperature above CDC guidelines of 100.4 degrees Fahrenheit will not be allowed entry.
- A requirement that all guests wear masks or cloth face coverings that meet CDC guidelines, without exception. Masks will be provided to guests as needed.
Alternating slot machines will be turned off to help ensure social distancing on the casino floor. - New Plexiglas barriers will divide players at table games and customer service areas.
Signs will be posted throughout the casino complex to encourage social distancing and help ensure adherence to Safe and Sound Program guidelines. - Team members will be part of a new “Safe and Sound Clean Team” to focus on cleaning and disinfecting surfaces throughout the casino complex, with special emphasis on high-touch surfaces and common areas.
- Hand-sanitizing stations will be available on the casino floor, at the entrances and throughout the casino complex.
- An overall 50 percent reduction in guest capacity throughout the casino complex.
About Seminole Gaming:
Seminole Gaming manages seven Florida gaming locations for the Seminole Tribe of Florida, including Seminole Hard Rock Hotels & Casinos in Tampa and Hollywood, Fla. Seminole Gaming has long been recognized for its industry innovations and success. It was the first Indian Tribe in North America to open a high-stakes bingo hall and casino, which debuted in 1979 and became the forerunner of the Indian Gaming movement.
SOURCE Seminole Casinos
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AGCO
INCENTIVE GAMES SECURES ONTARIO GAMING LICENSE

Incentive Games, a leading B2B games provider, is proud to announce that it has been awarded an Ontario Gaming License by the Alcohol and Gaming Commission of Ontario (AGCO), effective today. This achievement enables the company to offer its portfolio of real-money games to licensed operators and players across the province.
The license underscores the Incentive Games’ commitment to meeting the highest standards of compliance, security, and operational excellence. The rigorous application process demands robust security protocols and comprehensive responsible gaming measures and affirms the company’s readiness to enter one of Canada’s most dynamic iGaming markets.
The North American market is a strategic focus for Incentive Games, and this milestone follows closely on the heels of the company receiving its Provisional Michigan gaming licence from the Michigan Gaming Control Board earlier this month.
Incentive Games will distribute its real-money gaming content in Ontario through Incentive Studios, the company’s dedicated Real-Money Gaming division, ensuring a focused and tailored approach to the market.
“Ontario represents a huge opportunity for us, and securing this license is a proud moment for the whole team,” said John Gordon, Chief Executive Officer at Incentive Games. “It reinforces our dedication to meeting the highest standards while delivering compelling real-money content. We’re looking forward to building strong relationships in the region and continuing our momentum across regulated markets worldwide.”
The post INCENTIVE GAMES SECURES ONTARIO GAMING LICENSE appeared first on Gaming and Gambling Industry in the Americas.
AGLC
AGLC Announces New Board Chair

Alberta Gaming, Liquor and Cannabis (AGLC) has announced the appointment of Larry Spagnolo as the new Board Chair, effective August 15, 2025. This announcement follows the official Order in Council issued by the Alberta Government and marks a new chapter in AGLC’s ongoing commitment to support communities, encourage responsible choices and position Alberta as the best place to do business.
Larry brings a wealth of experience in technology and business leadership to the AGLC Board and will play an integral role in guiding AGLC’s strategic direction. He is currently serving as VP and GM of Emerson’s SaaS SCADA business and has held senior roles at Zedi and Telus, driving innovation, growth, and global success.
A strong advocate for education and community, Larry serves as Vice Chair of Athabasca University’s Board of Governors and has held board roles with NAIT and Polytechnics Canada. He was awarded the King Charles III Coronation Medal for his community contributions.
AGLC and the Board of Directors extend their heartfelt thanks to Len Rhodes for his leadership and dedication as Board Chair since August 2019. He decided not to seek a third term and will continue to serve in this role until August 14, 2025. Len led AGLC through some significant milestones, including reducing red tape by 51%, growth of the emerging cannabis industry and ensuring AGLC delivered a balanced approach to business development, social responsibility, and regulatory oversight.
The post AGLC Announces New Board Chair appeared first on Gaming and Gambling Industry in the Americas.
Bonus Guardian
Pinnacle Ontario live with CasinoEngine in North America debut

EveryMatrix has expanded its partnership with tier-1 operator Pinnacle powering its new casino in Ontario, Canada, using CasinoEngine platform technology – the first time its platform solution has gone live in North America.
The latest agreement builds on the two companies’ previous collaboration that saw EveryMatrix’s CasinoEngine productivity platform power the well-known brand’s global casino offering.
The new launch takes the relationship to North America, marking EveryMatrix’s debut CasinoEngine platform integration in that market.
BonusEngine, EveryMatrix’s cross-vertical bonusing tool will be integrated in the second phase of launch. This will equip Pinnacle Ontario with a host of bonus types as well as AI-powered bonus abuse solution Bonus Guardian.
BonusEngine is the first of multiple engagement tools from EveryMatrix’s EngageSuite that Pinnacle plans to integrate.
With this comprehensive toolkit at its disposal, and the opportunity to add even more casino products in the future, Pinnacle Ontario can tailor campaigns, segment audiences, and reward players more effectively, creating a world-class digital entertainment experience for its customers.
EveryMatrix has more than 300 global customers and holds North American licences in Ontario, New Jersey, Michigan, West Virginia, Connecticut and Pennsylvania.
Stian Enger Petersen, CEO, Casino, EveryMatrix, said: “This launch marks a key milestone for EveryMatrix as we bring our market-leading CasinoEngine platform to Canada for the first time.
“We’re delighted to expand our partnership with Pinnacle and support their ambitions in Ontario with a powerful combination of platform, content, and engagement tools that are proven to drive success.”
The post Pinnacle Ontario live with CasinoEngine in North America debut appeared first on Gaming and Gambling Industry in the Americas.
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