Compliance Updates
UK Gambling Commission opens consultation on high value ‘VIP’ customers
The UK Gambling Commission is today seeking views on proposed changes to the rules operators must abide by when transacting with high value customers.
The consultation follows collaborative work with the industry following three challenges laid down by the Gambling Commission to make gambling safer and reduce harm across the sector. The Commission challenged the industry to make faster progress in raising standards in relation to VIP incentives, responsible product and game design, and online advertising.
Today the Commission also publishes a report into the progress made by the industry in those areas and the Commission’s next steps in relation to this work. The report also features input and challenge from Experts by Experience.
The proposed changes to the Licence Codes and Conditions of Practice (LCCP) are aimed at focusing operators’ attention on making gambling fairer, safer and crime free when transacting with high value customers.
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Compliance Updates
KSA Intensifies its Cooperation with Sports Associations to Combat Illegal Gambling Advertising
The Netherlands Gambling Authority (KSA) has intensified its collaboration with sports associations and clubs to combat illegal gambling advertising. Since the implementation of the ban on untargeted advertising, the KSA has been monitoring advertising by gambling companies more closely. To combat illegal advertising in sports, the KSA is working more closely with sports organisations.
Consultation with sports associations and clubs
After the ban on sports sponsorship came into effect, the KSA (Dutch Sports Federation) wrote to all sports associations about their responsibilities in this regard. The KSA found no significant violations by license holders after the ban was implemented. However, the regulator noted that confusion can arise, for example, when foreign clubs play with the logo of a legal sponsor in that country on their shirts. The KSA supports sports organisations where possible by explaining the rules and providing input on their application.
Positive examples
Several matches have shown that clubs are making efforts to correctly implement the ban. For example, Olympiacos Piraeus played in the CEV Cup match (volleyball) against Draisma Dynamo in Apeldoorn wearing shirts without the logo of a foreign gambling provider.
Consultations were held with the KNVB (Royal Dutch Football Association) before the match between AZ and Jagiellonia Białystok on December 18. The shirts displayed a logo from a score website. This logo differed significantly from that of the gambling provider, and the name was also different. Furthermore, no references to gambling services were found on the score website.
The KSA also sees matches in which players play with blank shirts or with shirts from its own foundation.
Extra supervision at international competitions
There were also situations where the rules were not met. Following matches like the Ajax vs. Internazionale and Go Ahead Eagles vs. Stuttgart matches, letters were sent to the clubs involved. A banner from an unlicensed gambling provider was visible during the Go Ahead Eagles vs. Stuttgart match. However, this gambling provider was not visible in the stadium itself or in the regular Dutch TV broadcast. For international matches, various image recordings are used, which can include virtual billboards. For the Dutch market, the gambling provider was replaced by an alternative advertisement. When distributing a summary in the Netherlands, part of the imagery in which the sponsor message was visible was mistakenly used. As a result, clubs and associations were again reminded of the importance of due care in international productions and summaries.
Continued attention
The KSA continues to consult with sports associations and clubs in the coming period and actively monitor compliance with the ban on untargeted advertising by gambling providers. Enforcement action will be taken where necessary. With this approach, the KSA contributes to a sports environment free of advertising for (illegal) gambling services.
The post KSA Intensifies its Cooperation with Sports Associations to Combat Illegal Gambling Advertising appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Compliance Updates
Ireland Minister Jim O’Callaghan Signs Order to Allow GRAI to Begin Issuing Licences
Ireland’s Minister for Justice, Home Affairs and Migration, Jim O’Callaghan has signed an order to commence key aspects of the Gambling Regulation Act 2024 to allow the Gambling Regulatory Authority of Ireland (GRAI) to begin issuing remote and in-person betting licences.
The signing of the commencement order, which comes into effect on Thursday, 5 February 2026, enables the Authority to start accepting and processing applications, and issuing licenses for remote and in-person betting operators. It also commences the necessary enforcement and oversight and complaints mechanisms that underpin the new licensing framework. In addition, the order commences those sections of the Act that amend and repeal existing legislation on the statute book. In particular, it will repeal the Totalisator Act 1929 and the Betting Act 1931.
Minister O’Callaghan said: “Today marks another important step towards replacing Ireland’s outdated gambling laws with a streamlined and simplified licensing framework. This reflects the nature of modern gambling and takes into account the harms associated with problem gambling, by providing safeguards to protect people from those harms, especially children.
“The Authority can issue licences for new entrants as soon as is feasible, licence remote operators from 1 July 2026 and in-person operators from 1 December 2026, when their existing licences, issued by the Office of the Revenue Commissioners, expire.
“The Act provides the Authority with the necessary enforcement powers to take appropriate and focused action where licensees fail to comply with licensing terms, conditions and regulations, and to deal with unlicensed operators, those operating without the correct licence, or those in contravention of the terms of a licence issued by the Authority.”
The post Ireland Minister Jim O’Callaghan Signs Order to Allow GRAI to Begin Issuing Licences appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Compliance Updates
Austrian Supreme Court Says Loot Boxes Aren’t Gambling
The Supreme Court of Austria has ruled that loot boxes in Electronic Arts’ FIFA Ultimate Team do not count as gambling under the country’s Gambling Act. A group of plaintiffs had argued that EA’s randomised digital packs offering a chance to obtain rare footballers amounted to unlawful gambling, but the court disagreed.
In the decision, the judges clarified the definition of a game of chance as a “game in which the outcome depends solely or predominantly on chance.” While loot boxes involve a random allocation of items, the judges emphasised that players influence the outcome of the game itself through tactics, strategy and controller skills.
“The plaintiffs have failed to prove that the game in question is one in which the outcome depends exclusively or predominantly on chance,” the judgment states.
The post Austrian Supreme Court Says Loot Boxes Aren’t Gambling appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
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