Press Releases

UKGC: Information for operators re-opening land-based gambling premises

Published

6 years ago

June 15, 2020

Reading Time: 4 minutes

As restrictions on the lockdown ease the UKGC has published a number of frequently asked questions covering its expectations from land-based operators.

These FAQs are aimed at helping operators manage compliance with Government guidance on reopening with continued compliance with the Licence conditions and codes of practice (LCCP).

The Commission is also reminding operators they are still expected to continue to follow Customer Interaction guidance as doors are reopened to consumers.

Frequently asked questions

Which premises can open from 15 June?

Just betting offices in England are able to open from 15 June.

Do Operators still have to meet all the Gambling Act and LCCP requirements?

Yes, there are no changes to operators’ obligations. We therefore expect operators to have confidence in their ability to be fully compliant with our requirements when they reopen. Where we find evidence of non-compliance, we will take swift action.

Will the Commission undertake premises-based assessments?

The Commission’s approach will support the following Government objectives as set out in guidance:

To minimise the contact resulting from visits to stores or outlets
To minimise the number of unnecessary visits to offices
To minimise non-essential travel

This means that the Commission will look to obtain premises information by remote means. This includes requesting electronic data or recordings and where possible/necessary undertaking Skype meetings.

Will Licensing Authorities undertake premises-based assessments?

LA requirements remain the same. Individual LAs will undertake their own risk assessments and implement policies and procedures accordingly.

Who do I report my concerns to if I think government Covid-19 guidelines are not being followed correctly?

The Gambling Commission is not responsible for addressing breaches of Covid19 guidance. The Health & Safety Executive (HSE), Local Authorities, and local Police Forces (England & Wales only) have the relevant information on their websites.

Risk Assessments

General business risk assessment

Whilst not a requirement, we would expect operators to consider the risks posed to compliance with the Act, LCCP and associated guidance. As such we may seek evidence to support this.

Do operators need to review their premises [local] risk assessment(s)?

Operators may have to implement changes to manage social distancing and to protect staff and customers. Where these changes are significant, and could affect the mitigation of local risks, operators must review and where necessary update their risk assessments.

Do operators need to update their AML risk assessment?

Land based operators in the regulated sector are required to regularly review their AML risk assessments. Casinos are not reopening in June, but we would expect them to review the risks when they do. Operators in the unregulated sector are expected to review the risks and if required update any risk assessments.

Premises

What do operators need to consider if they are putting screens around machines for customer protection?

Operators must ensure that whatever measures they put in place to socially distance customers, staff can continue to supervise the premises, monitor customers behaviour for signs of gambling-related harm and monitor compliance with age-restrictions.

Do the social distancing rules mean customer interactions are suspended?

No. Operators must ensure that staff can and do undertake customer interactions that are meaningful and effective and that they comply with the LCCP and with our Customer Interaction guidance .

Do operators still need to undertake Age Verification (AV) check programs?

Operators are still required to undertake these programs. Suppliers (e.g. Serve Legal) could also be undertaking their own business risk assessments that may require changes to the process.

If customers are wearing PPE (facemasks), are operators still required to undertake AV checks?

Yes, Government guidance states that customers can be asked to remove their masks for AV checks. If customers refuse, then staff should follow operator guidance on refusing service.

If customers are wearing PPE (facemasks), are operators still required to enforce self-exclusions?

Yes. There are no changes to an operator’s responsibilities. Operators are expected to review their policies and procedures and to take a pragmatic approach.

Can operators move their gaming machines to allow for social distancing? Where plans submitted to LA stipulate specific areas for machines (most likely betting shops) operators must contact the LA for advice first.

Can operators expand the use of TITO?

We expect full and proper supervision of these facilities, in particular the monitoring for potential money laundering or safer gambling issues. Operators must ensure that they can evidence appropriate controls when installing TITO and all gaming machines must comply with the relevant technical standards.

Can betting operators increase the number of SSBTs?

We expect full and proper supervision of these facilities. In particular the monitoring for potential money laundering or safer gambling issues. Provided operators can evidence appropriate controls when installing SSBTs, use can be expanded.

Can operators replace safer gambling messaging (posters/leaflets etc.) with social distancing/Covid 19 messaging?

Our guidance on the provision and display of information has not changed.

Will the Commission suspend test-purchasing?

We will continue to carry out test-purchasing to identify those that are operating unlawfully.

What will the Commission do about the period of time during which there were no test-purchase exercises?

We do not want operators to be disadvantaged and so we will be calculating results only for the periods during which premises are open.

Staff

What happens if staff will not or cannot undertake customer interactions due to social distancing or Covid 19 concerns?

Operators must ensure customer interactions take place. Staffing issues are a matter for individual operators, but our expectation is that they are confident in their abilities to meet all of our requirements, including customer interactions, when they reopen. Where we find evidence of non-compliance, we will take swift action.

What happens if a PML goes sick with C-19 or has to self-isolate?

Our expectation is that operators will have in place contingency plans. So long as this is the case, wherever possible the Commission will be flexible on arrangements.

APOSTAR S.A.

GoldenRace Partners with CPT to Launch Virtual Betting in Colombia

Published

11 hours ago

March 16, 2026

Wladimir P.

goldenrace-partners-with-cpt-to-launch-virtual-betting-in-colombia

GoldenRace, the globally recognized leader in virtual sports, has announced a strategic partnership with Colombia Poker Tour, a member of the transnational network APOSTAR S.A..

This collaboration introduces GoldenRace’s cinematic-quality virtual sports to Colombian bettors, marking a major milestone in the country’s virtual betting landscape.

Martin Wachter, CEO and Founder of GoldenRace, stated, “Latin America, especially Colombia, has always been a priority. This alliance allows us to bring our leading technology to an audience that truly values the quality and thrill of virtual sports.”

Transforming Virtual Betting in Colombia

The partnership is seen as a turning point for the local iGaming industry. According to Ana Catalina Rojas, Director of Products and Services at BetPlay, virtual betting “connects different audiences and opens huge opportunities for economic growth, innovation, and market engagement.”

Colombian users will gain access to GoldenRace’s most popular virtual products, combining hyper-realistic simulations with fast-paced, engaging gameplay.

Key GoldenRace Offerings in Colombia

Horse Racing: Players experience high-definition, cinematic races that replicate the excitement of real-world racetracks.
Greyhound Racing: Fast-paced and dynamic, ideal for players seeking immediate results and continuous thrills.
Virtual Football: The most played virtual sport worldwide, featuring real odds and an interface that mirrors top global leagues, giving Colombian bettors an authentic football betting experience.

Commitment to Regulated Markets

This partnership reinforces GoldenRace’s focus on expanding into highly regulated markets. By integrating its cutting-edge technology into CPT’s platform, the alliance ensures both quality and compliance, providing local operators with top-tier virtual betting products.

The collaboration also aligns with CPT and APOSTAR S.A.’s mission to offer the best gaming experiences to their community, while helping to drive growth and innovation in Colombia’s betting sector.

The Future of Virtual Sports in Colombia

With GoldenRace’s cinematic technology and CPT’s established network, Colombian bettors can now enjoy a next-level virtual betting experience. This alliance sets the stage for a more immersive and engaging iGaming environment, connecting racing and football fans across the country.

The post GoldenRace Partners with CPT to Launch Virtual Betting in Colombia appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

Bet Builder feature

DATA.BET Showcases Advanced Sportsbook Solutions at SiGMA South America 2026

Published

11 hours ago

March 16, 2026

Wladimir P.

data.bet-showcases-advanced-sportsbook-solutions-at-sigma-south-america-2026

DATA.BET, a leading sportsbook technology provider, is set to participate in SiGMA South America 2026, one of the most significant gaming industry events in Latin America.

The event will take place from April 6–9, 2026 in São Paulo, bringing together major players from the global betting and casino sectors.

At stand E140, DATA.BET will present its comprehensive sportsbook platform along with its advanced esports betting solutions, targeting operators across Latin America who are seeking scalable, high-performance betting products.

Expanding Presence in Latin America

Latin America continues to emerge as one of the fastest-growing regions for online sports betting and iGaming. Countries across the region are moving toward regulated frameworks, creating significant opportunities for sportsbook providers and technology companies.

DATA.BET’s presence at SiGMA South America highlights the company’s focus on supporting operators entering regulated markets, particularly in Brazil, where demand for advanced sportsbook infrastructure is rapidly increasing.

The company aims to demonstrate how its solutions can help operators integrate modern sportsbook technology quickly and efficiently while maintaining regulatory compliance.

Brazilian Certification Strengthens Market Entry

One of the key advantages DATA.BET brings to the Latin American market is its Brazilian GLI certification, obtained last year. This certification confirms that the platform meets recognized regulatory and technical standards required for operation in Brazil’s developing betting ecosystem.

Certification allows operators using DATA.BET’s solutions to streamline their market entry process. By integrating certified technology, betting companies can reduce the time required for regulatory approvals and technical validation.

This capability positions DATA.BET as a strategic partner for operators looking to establish or expand their presence in Brazil’s regulated sports betting market.

Advanced Sportsbook and Integration Capabilities

During the exhibition, DATA.BET will showcase the latest version of its complete sportsbook solution, which has recently undergone a significant redesign.

The platform includes advanced integration capabilities that allow operators to seamlessly incorporate sportsbook functionality into their existing online casino or betting platforms. This flexibility ensures that operators can deploy the solution efficiently while maintaining full control over branding and user experience.

By offering scalable technology and seamless integrations, DATA.BET aims to help operators maximize performance and revenue potential.

Enhanced Statistical Widgets for Deeper Insights

A major highlight of the company’s presentation will be the newly updated Statistical Widgets, designed to enhance user engagement and provide bettors with deeper insights into matches and competitions.

The widgets include several data-rich features such as:

Head-to-Head comparisons
Game Statistics
Team Statistics
Timeline Widget for esports events

These tools are designed to enrich the betting experience by providing real-time information that helps players make more informed decisions.

Enhanced data visualization has become an increasingly important component of modern sportsbook platforms, as bettors expect access to detailed statistics and analytics.

Expanded Coverage of Global and Regional Sports

DATA.BET’s sportsbook platform offers extensive coverage across a wide range of sporting events, including both global tournaments and regional competitions that are particularly popular among Latin American audiences.

Among the leagues featured in the platform are:

Brazil’s Campeonato Brasileiro Série A
Argentina’s Liga Profesional de Fútbol
Colombia’s Categoría Primera A

This regional focus ensures that operators can deliver localized content tailored to the preferences of Latin American bettors.

The platform also supports betting on major international tournaments, including preparations for the upcoming 2026 FIFA World Cup, which is expected to generate massive global betting activity.

Bet Builder Across Sports and Esports

Another key feature showcased at the event will be DATA.BET’s Bet Builder, which enables players to combine multiple betting selections within a single wager.

This functionality is available for both traditional sports and esports competitions, allowing bettors to create customized bets based on their predictions for different match events.

Bet Builder functionality has become a popular feature among sportsbook users because it increases engagement and provides additional betting flexibility.

Strong Focus on Esports Betting

Esports continues to experience rapid growth worldwide, particularly among younger audiences. Brazil and the broader Latin American region have developed strong esports communities, making this vertical a key focus for sportsbook providers.

DATA.BET has positioned itself as a long-standing leader in esports betting by offering extensive tournament coverage and specialized tools designed for esports audiences.

According to Otto Bonning, Head of Sales at DATA.BET, the company sees strong demand for esports betting products in Brazil and aims to support operators with comprehensive market coverage, including local competitions.

Supporting Operators Through Technology

DATA.BET continues to invest heavily in technological innovation to ensure its sportsbook platform remains reliable, scalable, and adaptable to regulated environments.

The company’s ongoing development efforts focus on:

Improving platform stability
Enhancing integration capabilities
Expanding market coverage
Supporting regulatory compliance

These improvements are designed to help operators maximize revenue opportunities while delivering a seamless betting experience to players.

Looking Ahead to SiGMA South America 2026

As one of the most influential iGaming gatherings in the region, SiGMA South America provides a valuable platform for industry stakeholders to explore new technologies, form partnerships, and discuss the future of regulated gaming markets.

DATA.BET’s participation underscores its commitment to strengthening relationships with Latin American operators and expanding its presence in one of the most dynamic betting markets in the world.

Visitors attending the event in São Paulo will have the opportunity to meet the DATA.BET team, explore the latest sportsbook innovations, and learn how the company’s technology can support growth in both sports and esports betting.

Reference Article

A similar industry article can be found on iGaming Business, a leading authority covering global gaming events and technology:

This page covers developments and announcements related to the SiGMA South America event and participating companies.

The post DATA.BET Showcases Advanced Sportsbook Solutions at SiGMA South America 2026 appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

Latin America

GoldenRace partners with CPT to bring the virtual betting revolution to Colombia

Published

11 hours ago

March 16, 2026

GamingAmericas.com

goldenrace-partners-with-cpt-to-bring-the-virtual-betting-revolution-to-colombia

GoldenRace, the internationally acclaimed world leader in virtual sports, has formalised a strategic alliance with Colombia Poker Tour (CPT), a company belonging to the transnational network APOSTAR S.A.

This collaboration confirms the arrival of cutting-edge sports simulation technology to the favourite haunts of Colombian bettors. With this agreement, GoldenRace’s cinematic quality and adrenaline rush are officially integrated into CPT’s offering.

“At GoldenRace, we are obsessed with technical perfection in order to offer the most realistic content on the market. Latin America, and especially the Colombian market, has always been a fundamental priority in our global roadmap. We have been working for years to understand the local player, and this alliance with CPT allows us to bring our leading technology to an audience that truly appreciates the quality and excitement of virtual sports.”

Martin Wachter, CEO and Founder of GoldenRace The enthusiasm is evident among the management of Colombia Poker Tour. The integration of virtual sports is seen as a turning point for the local industry.

“Virtual betting has led to a re-engineering of the service model, customers and marketing methods. This new betting model connects different audiences and is a huge gateway to innovation processes… This product is undoubtedly a great opportunity for economic growth in our country.”

Ana Catalina Rojas, Director of Products and Services, BetPlay In Colombia, the passion for racing and football knows no bounds. Thanks to this agreement, CPT users will have direct access to GoldenRace’s most successful and beloved products:

Horse racing: A hyper-realistic experience with high-definition graphics that transport the player directly to the racetrack.
Greyhound racing: Pure speed and dynamism, ideal for those seeking immediate results and constant excitement.
Virtual football: The undisputed king. GoldenRace offers the most played virtual football in the world, with real odds and an interface that replicates the excitement of the best leagues on the planet.

This alliance reaffirms GoldenRace’s commitment to expanding into highly demanding regulated markets and CPT and Apostar S.A.’s vision of always offering the best to their community. The future of virtual betting in Colombia is here!

The post GoldenRace partners with CPT to bring the virtual betting revolution to Colombia appeared first on Americas iGaming & Sports Betting News.