Gambling in the USA

Resorts Casino Hotel Introduces Plan to Welcome Back Guests and Team Members

Published

6 years ago

June 10, 2020

Reading Time: 2 minutes

In response to the global COVID-19 pandemic, Resorts Casino Hotel has developed a Play Safe, Work Safe plan to responsibly welcome back guests and team members to the most comfortable, fun and safe environment. “We want our guests to be able to enjoy the friendly and warm experience that has always been part of our core values but with the addition of new health and safety measures,” said Mark Giannantonio, President and CEO of Resorts Casino Hotel.

The plan includes a significant capital investment to improve air quality, as well as clean and sanitize surfaces across the property. This investment includes the installation of advanced bipolar ionization and UV technology to purify the air and clean surfaces. “We are excited about being one of the safest destinations in our region upon reopening. We will be utilizing what research has shown to be the best sanitization and air quality technology available today,” said Mark Giannantonio. “As we adapt to our ‘new normal,’ we have taken the steps to provide for the safety and well-being of our team members and guests.”

Advanced cleaning and decontamination efforts will be done and will include the following:

The installation of UV-C sterilization technology on all escalators to regularly eliminate bacteria and viruses on handrails.
Mobile ultraviolet light technology that is utilized in the nation’s top hospitals will be used to clean and disinfect areas including hotel rooms and public restrooms.
Advanced UV technology will also be installed in the air handlers to kill bacteria and viruses.
The installation of a bipolar ionization air purification system which purifies and disinfects the air flowing into a space and reduces the spread of airborne viruses and bacteria resulting in healthier indoor air quality.
Servpro, a professional cleaning company, has disinfected and sanitized the casino complex with their patented electrostatic spraying process.

The Play Safe, Work Safe plan also includes measures to ensure the health and well-being of team members with mandatory health screening and temperature checks. In addition, team members will be thoroughly trained on the CDC and industry-wide health and safety protocols upon returning to work. Team members will still be smiling but under masks and, in many areas, will be serving guests through a plexiglass barrier.

Guests can expect to enjoy first class hotel, dining and gaming experience with some new safety initiatives:

Hotel guests can utilize mobile express check-in and checkout.
Casino and hotel elevators will maintain a maximum occupancy of four people.
Social distancing will be seen throughout the property including on the casino floor where every other slot machine will be available for play and there will be limited seating at all table games.
Seating in Resorts-owned and tenant-operated restaurants will be reduced to provide a comfortable dining experience.
Hand sanitizer stations and hand wipes will be readily available throughout the property for the convenience of both guests and team members.

Resorts Casino Hotel will be ready to welcome guests back when the state indicates that we can open.

Additional information on safety protocols and reopening efforts will be forthcoming as Resorts Casino Hotel looks forward to welcoming back our valued guests, team members and partners soon. Additional updates on bookings, online gaming offerings, current promotions and more are being regularly provided at resortsac.com/covid-19-statement.

Andrea Mata

Teamsters at Park MGM Unanimously Ratify Strong First Contract

Published

4 days ago

April 2, 2026

GamingAmericas.com

teamsters-at-park-mgm-unanimously-ratify-strong-first-contract

Front desk workers at Park MGM, represented by Teamsters Local 986, have unanimously ratified a strong first collective bargaining agreement. The two-year contract protects and rewards 82 workers, delivering higher wages, improved benefits, and stronger workplace protections.

The bargaining unit includes front desk clerks, head cashiers, rooms controllers, lobby ambassadors, and guest service representatives. They play a critical role in delivering a seamless and welcoming guest experience from check-in to check-out.

“Organizing with Local 986 was an easy choice that led to overwhelmingly positive results. This contract allows me to provide a better future for myself and my family. I’m very grateful for all the support throughout this process,” said Andrea Mata, a front desk clerk and proud member of Local 986.

Under the new agreement, workers will receive a 10% wage increase, improved benefits, and an enhanced pension plan. Workers will now have access to the Teamsters Health and Welfare plan that reduces their deductibles by lowering co-pays and out-of-pocket costs.

“This agreement shows what’s possible when workers come together and organize. Strong contracts are built on solidarity, and this victory delivers real improvements that raise standards across the industry,” said Tommy Blitsch, Director of the Teamsters Convention, Trade Show, and Casino Division.

“These members showed strength and determination from day one and it paid off. Winning a first contract like this is a big milestone that delivers immediate improvements while building lasting power for the future,” said Tim Vera, President of Local 986.

The post Teamsters at Park MGM Unanimously Ratify Strong First Contract appeared first on Americas iGaming & Sports Betting News.

Conferences

Digicode to Showcase Technology Solutions at the Indian Gaming Tradeshow & Convention 2026

Published

6 days ago

March 31, 2026

Wladimir P.

digicode-to-showcase-technology-solutions-at-the-indian-gaming-tradeshow-&-convention-2026

Digicode announced its participation in the Indian Gaming Tradeshow & Convention 2026, taking place March 30 – April 2, 2026, at the San Diego Convention Center. The event is recognized as the largest gathering dedicated to the tribal gaming industry, bringing together tribal leaders, casino executives, regulators, and technology providers to explore the latest developments shaping the sector.

Organized by the Indian Gaming Association, the annual convention serves as a key platform for discussing innovation, regulatory developments, and strategic opportunities across both land-based and digital gaming ecosystems.

“At a time when tribal gaming organizations are increasingly exploring digital transformation and operational modernization, the Indian Gaming Tradeshow & Convention provides an important forum for collaboration,” said Elkhan Shabanov. “We look forward to connecting with industry leaders and sharing how modular technology architectures can help operators scale efficiently, improve operational control, and build platforms designed for long-term growth.”

During the event, Digicode will highlight its Diger Suite, a modular ecosystem of gaming technology solutions designed to help operators modernize infrastructure and reduce reliance on legacy systems. The platform enables gaming organizations to implement flexible, scalable technology stacks that support both current operations and future expansion.

Key solutions within the Diger Suite include:

DigerRGS – A next-generation gaming platform designed for high-throughput performance and full intellectual property ownership.
DigerPAM – A cross-market-ready player account management system that supports scalable user management and regulatory compliance.
DigerPay – A PSP-agnostic payment gateway supporting more than 200 payment methods with integrated real-time fraud protection.
DigerClick – A fully owned affiliate management platform offering customizable tools, campaign management, and performance analytics.
DigerCompanion – An AI-driven assistant designed to support multilingual player engagement, responsible gaming initiatives, and automated compliance workflows.

Digicode experts attending the convention will also share practical insights into how gaming operators can strengthen their technology infrastructure, streamline payment operations, automate player support processes, and maintain greater control over their digital platforms as the industry continues to evolve.

By participating in the Indian Gaming Tradeshow & Convention 2026, Digicode aims to expand its engagement with tribal gaming organizations and technology partners and contribute expertise in platform engineering, payments infrastructure, and AI-driven operational tools.

The post Digicode to Showcase Technology Solutions at the Indian Gaming Tradeshow & Convention 2026 appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

Gambling in the USA

RubyPlay expands US footprint with West Virginia launch

Published

1 week ago

March 30, 2026

Wladimir P.

rubyplay-expands-us-footprint-with-west-virginia-launch

RubyPlay, a studio-driven content ecosystem, has further strengthened its position in the regulated US iGaming market with its official launch in West Virginia, marking its third state entry.

The expansion brings RubyPlay’s distinctive portfolio of premium titles to the Mountain State, giving leading US operators access to high-performing games such as Vegas No Limit Wins SE, Mad Hit® Diamonds, and Mad Hit® Devil.

Operators in West Virginia will benefit from RubyPlay’s flexible content platform, built on shared technology, infrastructure, and distribution capabilities designed to meet individual partner requirements.

At the core of the offering is RubyPlay’s studio-based ecosystem, which includes market-specific studios like xSlots. These studios deliver localised content, bespoke game development, and faster time to market, helping operators create more tailored player experiences.

The move continues RubyPlay’s steady expansion across the US, following successful entries into New Jersey and Delaware. As the company builds momentum in regulated markets, the US remains a central pillar of its growth strategy, with plans to enter Pennsylvania in the near future.

“Our launch in West Virginia reflects RubyPlay’s ongoing commitment to expanding across regulated US markets,” said Dima Reiderman, Chief Commercial Officer at RubyPlay.
“Each new state allows us to strengthen our commercial presence while building valuable partnerships with leading operators.

“Through our studio-driven model, we enable operators to deliver content that aligns closely with their strategy and audience, creating more relevant and differentiated player experiences.”

The post RubyPlay expands US footprint with West Virginia launch appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.