Industry News
STICPAY: the Solution for Online Gambling Services to Achieve Fast and Secure Disbursements
As part of its award-winning e-wallet solution, the UK-based fintech company STICPAY has partnered with local banks in multiple countries to provide fast, secure, and convenient withdrawals on online gambling platforms. This way, service providers can improve the expectations of their customers a lot.
To eliminate fraud, comply with local regulations, and protect our users, STICPAY only provides merchant services to licensed online gambling solutions that operate according to the relevant regulatory laws and measures.
With several stores closing down and governments introducing lockdowns globally to slow the spread of the COVID-19 pandemic, online gambling services have seen a significant rise in user activity.
However, many customers feel that they are let down as disbursement options are not meeting user expectations.
As players are betting more and everyday activities are shifting from offline to online, users are demanding faster withdrawals and secure payments from online gambling services, with similar speeds they normally experience in the retail industry.
The customer experience is not as engaging as it should be, which could drive users away from service providers due to the withdrawal issues of online gambling solutions.
Issues Amid the Coronavirus-Fueled Online Gambling Growth
The global gambling industry is growing at a fast rate. From 2019’s $58.9 billion, the online gaming market is expected to grow to $66.7 billion in 2020 at a Compound Annual Growth Rate (CAGR) of 13.2%.
According to the researchers, a great share of the increase could be attributed to COVID-19 as consumers are increasingly using online gambling services while staying at home during the lockdown. Based on the findings of the report, the online gaming sector could reach $92.9 billion by 2023 at a CAGR of 11.64%.
The coronavirus-fueled rise in online gambling activity is also significant in Asia and Australia. Even though such activities are banned in multiple Asian countries, the APAC region is the industry’s second-largest market, representing a global share of 11.72% in 2017.
According to a joint study of the Australian organizations Illion and Alphabeta, online gaming activity has increased by 67% in early April in the Oceanic nation.
Despite the increase in online gaming, service providers are struggling to satisfy customer needs. While consumers are already used to fast payments processing in the e-commerce and the retail industries, gamblers have to wait several days to withdraw their funds from online gaming platforms.
Since slow disbursements prevent online gambling service providers from meeting customer needs, their users are becoming less engaged with their solutions. As a result, they may decide to choose a competitor platform that offers quick payouts to gamers.
STICPAY to Offer Faster and Secure Deposits and Withdrawals to Online Gambling Services
The London-based fintech company STICPAY has identified the disbursement issue of online gambling services, seeking to solve their problems with rapid payments as part of its award-winning e-wallet solution.
STICPAY considers Asia as one of its key markets. With a Year-Over-Year (YoY) growth of 300% and availability in 200+ nations, over 60% of STICPAY transactions come from Asian users, with the average monthly growth rate of transactions in the continent being 28%.
STICPAY has partnered with local banks in several countries – including China, the Philippines, Indonesia, Malaysia, Singapore, Japan, Australia, and Canada, with support for more nations coming soon – to provide cost-efficient, fast, and convenient payments to both its merchants and end-users.
As a result, STICPAY users could take advantage of local bank wires to withdraw their funds from online gambling services much faster – it takes an average of one business day to withdraw funds from STICPAY using a local bank wire – than at regular payment gateways and competitor e-wallet solutions.
In addition to local bank transfers, STICPAY customers can use a wide variety of payment methods to withdraw and deposit funds. This includes Visa, MasterCard, UnionPay China, local and international bank wires, and cryptocurrencies (Bitcoin, Ethereum, Litecoin, and Tether).
Furthermore, STICPAY users can use the prepaid STIC Card to withdraw or spend their balances even more conveniently. The STIC Card is available to end-users in 200+ countries after submitting the relevant Know Your Customer (KYC) documents.
Besides fast and convenient payments, online gambling merchants and their customers could benefit from STICPAY’s advanced security features.
Apart from strict KYC and Anti-Money Laundering (AML) monitoring, STICPAY stores customer funds in segregated accounts – with uninterrupted user access and the ability to withdraw them to external accounts anytime – while uses a set of anti-fraud measures to protect both service providers and end-users.
As a result, there is no chargeback risk for merchants, as all funds received via STICPAY are 100% secure and indemnified.
“Many online gambling services provide a wide variety of payment methods to their users so they can choose the one that best fits their needs. However, with the current coronavirus-fueled rise in online gambling, offering faster and secure disbursements are becoming more crucial to fulfilling customer needs. Therefore, the traditional payment gateways where it takes three to five business days to withdraw funds are unable to satisfy the rising demands of online gamblers. With STICPAY, online gamblers can withdraw funds quicker, conveniently, and securely while leveraging our local partnerships with banks to initiate fast payouts in and out of the platforms that take one business day on average to execute. STICPAY grows at a rapid 300% Year-Over-Year rate, especially in the Asian region, where the average monthly growth of transactions is 28%. We are committed to leveraging this development to offer the best services to the online gambling industry.”
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Industry News
QTech Games recruits banking and AI leader Jonny Youssef as CTO to drive next phase of its growth journey
QTech Games, the leading game aggregator for emerging markets, has appointed Jonny Youssef as Chief Technology Officer (CTO) to lead the next phase of the company’s technology organisation, innovation and technology strategy as QTech accelerates its global expansion. Jonny will lead the continued development of QTech’s platform architecture and engineering organisation, focusing on scalability, AI-driven capabilities and next-generation tools designed to support operators and content partners across fast-growing markets. Jonny brings more than 20 years of technology leadership experience across banking, fintech, SaaS platforms and AI-driven innovation. His background combines enterprise-scale infrastructure expertise with hands-on experience building and scaling digital platforms and emerging technology systems. Previously, Jonny served as Head of Innovation for Swedbank Group Lending & Payments, where he led digital initiatives across lending, payments, APIs and digital channels within one of the Nordic region’s largest banking groups. He has also held senior technology leadership roles at Entercard Group, overseeing technology infrastructure and mission-critical production environments supporting large-scale payment operations across Nordic markets. Alongside his enterprise leadership experience, Jonny has founded and scaled several technology ventures and digital platforms. As a technology founder and CTO, he has led the design and development of international platforms operating across Europe and Asia, building distributed engineering teams and scalable digital infrastructure.
In recent years, Jonny has contributed to the development of next-generation AI and sustainability technology initiatives, including work with Circular Living and Biotonomy, where advanced AI, IoT and Edge AI systems are used to power intelligent environments, autonomous infrastructure and real-time operational insights. Beyond his commercial initiatives, he is also a board member and early contributor to The AI Community of Sweden, a national innovation network connecting professionals, enterprises and academia to collaborate on AI innovation. At QTech Games, Jonny will focus on strengthening the company’s technology foundations as it continues to scale globally, enhancing AI-driven functionality, automation and analytics capabilities that enable partners to unlock greater value from the platform. He will also oversee QTech’s engineering and technology teams to ensure continued innovation while maintaining the speed, reliability and integration flexibility that have become hallmarks of QTech’s aggregation platform.
QTech Games’ CEO, Philip Doftvik, said: “We’re delighted to welcome Jonny to QTech at an important moment in our growth journey.
“He brings a rare combination of enterprise technology leadership, platform-building expertise and forward-looking innovation in AI and automation. His experience across banking infrastructure, global digital platforms and emerging technology ecosystems makes him uniquely positioned to guide us through its next phase of technological evolution.
“As we continue to expand across emerging markets, Jonny’s leadership will help ensure we remain at the forefront of innovation — delivering scalable infrastructure, AI-driven insights and powerful technology solutions that help our partners grow.”
Jonny Youssef added: “QTech Games has built a strong reputation as one of the most innovative and reliable aggregation platforms serving emerging markets.
“What impressed me most is the company’s focus on speed, simplicity and partner success — combined with a clear ambition to continue evolving the platform through technology. I’m excited to join the team at a time when AI, automation and data-driven capabilities are creating new opportunities to deliver even greater value to operators and game providers.
“My focus will be on strengthening the platform architecture, scaling our technology capabilities with AI and supporting the next phase of QTech’s growth.”
The post QTech Games recruits banking and AI leader Jonny Youssef as CTO to drive next phase of its growth journey appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
GameOn
GameOn Expands Fractional CMO Division with Appointment of Roxana Nazalu
GameOn, the specialist iGaming marketing and PR agency, has added Roxana Nazalu to its growing GameOn CMO team.
Roxana joins as a Fractional CMO and in a consulting capacity. She will be responsible for supporting clients across campaign strategy, creation and implementation.
Roxana is one of the most experienced iGaming marketers in the industry, having worked for some of the biggest names in the business.
This includes the likes of Las Vegas Sands, Casimba Gaming, Aspire Global and Pragmatic Play.
This experience led her to launch Orange Synapse, a specialist agency serving iGaming providers in markets across the world.
Roxana’s appointment as a Fractional CMO Consultant marks a deeper collaboration between GameOn and Orange Synapse, allowing each to offer a wider range of products and services to its respective clients.
GameOn’s Fractional CMO service has gone from strength to strength since launching back in October 2024.
Led by Alex Wilson, it allows clients to unlock the benefits of a full-time CMO but on a fractional basis, making it the perfect option for start-ups and smaller organisations in growth phase. It’s also a great option for established organisations, allowing them to embrace marketing as a revenue engine and not just a support function, but with board-level accountability.
Alex Wilson, Head of Marketing Division at GameOn, said: “We are delighted to welcome Roxana to the GameOn CMO team at such a pivotal moment for our agency. Since launching our fractional service in 2024, the demand for high-level strategic leadership, without the overhead of a full-time executive, has exploded.
“Roxana is a powerhouse in the iGaming space and her track record with global giants like Pragmatic Play and Las Vegas Sands speaks for itself.
“By bringing her expertise into the fold, we’re not just adding a consultant, we’re significantly deepening our strategic offering and ensuring our clients have access to the very best marketing minds in the business.”
Roxana Nazalu, Fractional CMO Consultant at GameOn, added: “Joining forces with GameOn is a natural evolution for me and a fantastic opportunity for Orange Synapse.
“I’ve always admired GameOn’s reputation for delivering clear, results-driven PR and marketing within the iGaming sector. This collaboration allows us to offer a truly holistic service, bridging the gap between high-level strategy and technical implementation for slot studios, operators, affiliates, payment providers and other industry stakeholders.
“My focus will be on helping clients navigate complex markets and scale their brands with the agility that the fractional model provides. I look forward to working alongside Alex and the team to drive meaningful growth for our partners.”
The post GameOn Expands Fractional CMO Division with Appointment of Roxana Nazalu appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Angelo Palmisano
Pavilion Payments Appoints Angelo Palmisano as its Chief Product Officer
Pavilion Payments, the gaming industry’s leading omnichannel payment solutions provider, has appointed Angelo Palmisano as its Chief Product Officer. In this role, Palmisano will lead Pavilion Payments’ product and innovation strategy, guiding the continued evolution of the company’s platform and overseeing product development and design across its expanding portfolio of solutions for casino operators.
Palmisano brings more than 35 years of experience across the global gaming industry, with deep expertise in casino technology, product development, gaming systems, electronic gaming machines, payments, automation, loyalty technologies, and digital signage.
He founded Paltronics and grew the company into a global gaming technology business with offices across North America, Australia, South Africa, and Asia before the North American division was acquired by Aristocrat Technologies in 2014. Following the acquisition, Palmisano joined Aristocrat as Senior Vice President of Global Strategy and Innovation, where he helped evolve the company’s systems portfolio into a multi-property enterprise platform and supported major deployments with operators including Boyd Gaming, Choctaw Casinos, and the Cordish Companies. Prior to joining Pavilion Payments, he also served as Chief Strategy Officer for Win Systems.
In his new role, Palmisano will lead Pavilion Payments’ product organization, overseeing product development, design, and innovation, while guiding the continued evolution of Pavilion’s platform across payments, compliance, and iGaming initiatives.
“Angelo has been at the forefront of gaming technology innovation for many years, and we’re excited to have him join Pavilion. He brings a unique combination of entrepreneurial vision, product expertise, and deep industry knowledge. As we continue evolving our platform with deeper systems integrations and data insights, Angelo will be pivotal in guiding that journey,” said Diallo Gordon, CEO of Pavilion Payments.
Palmisano said the opportunity to join Pavilion Payments was driven by both the leadership team and the company’s strong product foundation.
“Pavilion has built a strong product foundation and has a real opportunity to capitalize on the technology and business shifts happening across our industry. I’m looking forward to working with the team to continue building solutions that help our customers succeed and support Pavilion’s long-term growth,” said Palmisano.
The post Pavilion Payments Appoints Angelo Palmisano as its Chief Product Officer appeared first on Americas iGaming & Sports Betting News.
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