Canada
CGA Advocates for Our Industry

The CGA is actively communicating with governments at the provincial and federal levels to advocate for our industry and ensure that support for employees and business is available.
We continue to cooperate with our industry partners and are building alliances with other national and provincial associations in the hospitality industry to ensure that the gaming industry is part of the support and recovery assistance for the broader hospitality sector.
Regional Relief and Recovery Fund (RRRF)
Details on the recently announced $962 million in new capital to Regional Development Agencies (RDAs) and the Community Futures Network were revealed by the federal government this week.
RDAs are federal agencies under Innovation, Science and Economic Development Canada (ISED). The six RDAs across Canada span Atlantic Canada, Ontario, Western Canada, and the northern regions. Community Futures Network is a group of federal agencies placed across Canada that provide small business services in rural communities.
The almost $1 billion in new capital is meant to support regional and rural businesses that may not have existing relationships with financial institutions, or don’t qualify for other federal relief programs.
The RRRF is meant to help these businesses and organizations continue operations as well as pay their employees. It is also available for projects by businesses, organizations, and communities to help prepare for a successful recovery. The fund is open to businesses in sectors that include manufacturing, technology, tourism, and “others that are key to the regions and local economies.”
More information on the RRRF and how to apply is located here.
Government of Canada information on credit facilities and support for businesses is available here.
Large Employer Emergency Financing Facility (LEEFF)
The federal government announced the large employer emergency financing facility (LEEFF), which will provide support to employers with annual revenues of more than $300 million whose credit needs aren’t being met through conventional financing.
The program is open to large commercial businesses in all sectors (except those in the financial sector) and certain not-for-profit businesses, like airports. To qualify, businesses must be looking for financing of $60 million or more and have significant operations or large numbers of employees in Canada, and must not be involved in any ongoing insolvency proceedings.
Among the conditions are making sure that there are no share buybacks or dividends or excessive executive pay, but also that companies have financial disclosures on their climate situation.
Program details are still being worked out and information on the application process is expected shortly.
Canada Emergency Wage Subsidy Extended to End of August 2020
The federal government is extending the Canada Emergency Wage Subsidy (CEWS) beyond its original June 6 expiry date to the end of August 2020.
CEWS gives employers funds to cover 75% of wage costs up to a maximum benefit of $847 a week per employee.
It is currently available for up to 12 weeks, covering the period between March 15 to June 6. Further details will be available in the next few days.
The CGA is communicating with the federal government to ask it to make the CEWS available to organizations for at least 120 days from their re-opening date to provide support as they bring back employees and work to restore their businesses.
CGA Assists Operators Prepare for Reopening
As gaming operators look to reopen, the CGA is aware that you are exploring tools and products that can assist in providing clean and safe environments for employees and customers. The CGA recently hosted a series of webinars to provide access to suppliers and we have a few links to share.
More webinars on a range of topics will be available in the coming weeks.
Zoono – A New Era in Antimicrobial Solutions
Zoono offers an innovative active disinfecting technology that addresses a broad range of pathogens. Zoono eliminates pathogens when applied via an initial kill, but then through the drying process, sets up an invisible barrier to protect against bacteria, viruses, fungi, and algae on an ongoing basis.
Prescientx – The Future of Disinfection
Prescientx is one of Canada’s top companies focusing on patient safety innovation. It has co-developed and markets technologies focused on engineered infection prevention, which include a variety of automated UVC disinfection systems using smart sensor technology. Prescientx technology can help casinos and hotels tackle these new pandemic challenges, from room sterilization to rapid casino chip and equipment cleaning.
For more information: RBY Gaming – Ron Baryoseph
In addition, Go2HR has compiled a comprehensive list of resources for all types of industries related to COVID-19.
For operators in the hospitality industry looking for information on how to prepare to safely re-open their retail stores and food service/restaurants in the coming months, the Canadian Centre for Occupational Health and Safety has a series of bilingual fact sheets available to download.
The CGA is here to assist our members and industry colleagues during these difficult times. Pease contact us at [email protected] if we can be of help. We hope everyone is healthy and safe. Wash your hands, don’t touch your face, and practice physical distancing.
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BetVictor
BetVictor Canada launches Tracy McGrady Safer Gambling campaign

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BetVictor Canada has launched its new out-of-home advertising campaign across the streets of Toronto to promote NBA legend Tracy McGrady as its Safer Gambling Ambassador.
Two mobile digital trucks strategically targeting high-traffic areas near Scotiabank Arena, Rogers Centre, and major sporting events will provide prime audience exposure for the campaign, scheduled around Toronto Maple Leafs, Toronto Raptors, and Toronto Blue Jays home games.
To further enhance the campaignâs reach, BetVictor Canada has partnered with Clear Media Group to leverage digital taxi tops across Toronto, providing city-wide exposure with 100 taxis displaying key brand messaging. These digital taxi tops will run during peak evening hours (5:00pm â 9:00pm) on select dates until April 5th, 2025.
The campaign coincides with Problem Gambling Awareness Month, a nationwide grassroots campaign held each March that seeks to increase public awareness of problem gambling and promote prevention, treatment, and recovery services.
BetVictor Canada offers an array of tools and services to help its Canadian customers bet and play safely and responsibly, across a host of sports betting markets and online casino games.
Mark Harper, Head of Emerging Markets at BV Group, said: âBetVictor is delighted to be participating in the National Council of Problem Gambling campaign in March, to help increase public awareness of problem gambling and the need to promote prevention, treatment and recovery services.
âIn using our Safer Gambling Ambassador, Tracy McGrady, to raise awareness about BetVictorâs safer gambling tools such as loss limits, time alerts and product restrictions we are dedicated to ensuring all players have a safe gambling experience. #PGAM2025.â
The post BetVictor Canada launches Tracy McGrady Safer Gambling campaign appeared first on Gaming and Gambling Industry in the Americas.
AGCO
AGCO issues $110,000 in penalties to BetMGM Canada for offering cash to induce new gambling customers

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The Alcohol and Gaming Commission of Ontario (AGCO) has served BetMGM Canada Inc. with an Order of Monetary Penalty (OMP) of $110,000 for violations of the Registrarâs Standards for Internet Gaming.
In two separate incidents in 2024, BetMGM engaged marketing companies who offered cash to members of the public in return for opening new BetMGM accounts. The marketing activities occurred in public forums, such as a major national trade conference. Under AGCOâs Standards, operators are responsible for the conduct of their third-party suppliers who are contracted to support the operatorâs Ontario gaming business, and must require their third-parties to meet Ontario laws, regulations and standards (Standard 1.19).
Ontario is one of the first jurisdictions in the world to establish and enforce rules that strictly limit high-risk inducement advertising and marketing in the online gambling industry. Registered iGaming operators are prohibited from offering gambling inducements, bonuses and credits as part of their broad public advertising and marketing activities (Standard 2.05). These Standards exist to protect Ontarians from predatory advertising and promotional marketing practices in order to limit the risk of gambling-related harm.
A registered operator served with an OMP by the AGCO has the right to appeal the Registrarâs decision to the Licence Appeal Tribunal (LAT), which is an adjudicative tribunal independent of the AGCO and part of Tribunals Ontario.
QUOTE
âResponsible gambling safeguards and the protection of Ontarians on registered gaming sites is among our key priorities. The AGCO monitors the activities of all registered operators and their third-party suppliers to ensure they are meeting our high standards and we continue to take strong action to ensure they operate within the public interest.â
Dr. Karin Schnarr, Chief Executive Officer and Registrar â AGCO
ADDITIONALÂ INFORMATION
BetMGM Canada Inc. failed to comply with the Registrarâs Standards for Internet Gaming. Specifically, the licensee failed to comply with the following provisions of the Standards:
- 1.19 Operators are responsible for the actions of third parties with whom they contract for the provision of any aspect of the Operatorâs business related to gaming in Ontario and must require the third party to conduct themselves in so far as they carry out activities on behalf of the operator as if they were bound by the same laws, regulations, and standards.
- 2.05 Advertising and marketing materials that communicate gambling inducements, bonuses and credits are prohibited, except on an operatorâs gaming site and through direct advertising and marketing, after receiving active player consent.
Contrary to the Standards, BetMGM Canada Inc. and/or their affiliates allegedly engaged in the following activities:
a) | On or about January 13 and 14, 2024, BetMGM representatives were alleged to have attended the National Franchise Show and were offering $100 in cash to new players for opening a new account and depositing $15. |
b) | On or about March 11, 2024, BetMGM acknowledged that its marketing affiliate âAbove the Streetâ had engaged in prohibited inducement marketing. The conduct resulted in 377 player sign-ups and $127,180.00 in commissions to âAbove the Streetâ. |
c) | On or about April 13, 2024, another BetMGM marketing affiliate âMaple Leaf Marketingâ engaged in prohibited inducements and marketing to induce on-site activations and acquire new players. The conduct resulted in 94 player sign-ups and about $34,000.00 in commissions paid to âMaple Leaf Marketingâ. |
The post AGCO issues $110,000 in penalties to BetMGM Canada for offering cash to induce new gambling customers appeared first on Gaming and Gambling Industry in the Americas.
BCLC
BCLC Launches âWhatâs played here stays hereâ Campaign

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BCLCâs new âWhatâs played here stays hereâ campaign is issuing an important reminder to British Columbians who choose to gamble â specifically that all net profit its operations generate stays in B.C. to help fund critical services like education, health care and community programs.
The campaign also reinforces that all other gambling websites operating in B.C. are illegal and take away funds from critical community programs and services.
âAcross B.C. and Canada, weâve seen incredible groundswell around the importance of buying and supporting local, and thatâs no different for British Columbians who choose gambling for their entertainment. We want our B.C. players to know they can find a world-class gambling experience in their own backyard, whether itâs at one of our 33 casinos, 3,400 lottery retailers, or online at PlayNow.com, and that the proceeds from their play with BCLC make a positive impact at home in their community,â Pat Davis, President and CEO of BCLC, said.
Along with illegal online gambling websites, BCLC also competes with Washington State and Las Vegas casinos, all of which aggressively market to B.C. residents.
âBCLC continues to raise awareness that these gambling options do not support B.C.âs economy and take away funds from vital provincial and community-based programs and services. In a time when British Columbians are standing united, we want to reinforce that playing together with BCLC helps make B.C. even better,â Pat Davis added.
The post BCLC Launches âWhatâs played here stays hereâ Campaign appeared first on Gaming and Gambling Industry in the Americas.
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