Latin America
Enteractive enters Brazil through KTO partnership
Enteractive, the iGaming industry Reactivation specialist, has entered the Brazilian market for the first time after signing a deal to provide operator KTO with its (Re)Activation Cloud® platform.
KTO, will use the plug-and-play technology and service to boost player retention rates by connecting directly with its players and ensuring they feel valued. KTO is a young brand targeting players in Brazil and has already amassed a loyal player base.
The team behind KTO is predominantly Brazilian and have years of experience in the online sports betting sector. The operator has used this to develop a highly localised product for the market, including customer support in Portuguese.
Cassio Filter, Country Manager Brazil at KTO, said: “Our aim is to offer the best possible experience to our players, and by partnering with Enteractive we can communicate with them in ways that we have not been able to do so before.
“Its (Re) Activation Cloud allows us to connect directly with our players and communicate over the telephone to build stronger, personalised relationships with our customers if they so wish. This will allow us to make them feel more valued and deliver a more tailored experience.”
(Re)Activation Cloud® is the only scalable, proprietary software available on the market which is specifically designed to handle personal one-on-one calls that strengthen customer loyalty. It plugs directly into client’s existing CRM systems through a seamless API integration.
It provides real-time end to end transparency while giving clients full visibility and control of the entire process. Additionally, all (Re)Activation Cloud methods used are GDPR and G4 compliant and all data processed is highly secured.
Retention powered by technology and real human interaction results in a significant boost to bottom line P&L and long-term brand loyalty.
Mikael Hansson, Enteractive Founder and CEO, said: “We are pleased to have taken our first step into the Brazilian market with KTO, a well-established brand that has a dedicated and loyal player base. This partnership ties in well with our strategic expansion into the LATAM market. Our technologies and services will now help KTO to drive retention rates and player satisfaction.”
Apple
Brazil’s regulated betting market faces its most turbulent week since launch
From App Store access to police budget disputes, four developments this week reshaped the regulatory and commercial landscape for licensed operators in Brazil
One in ten Brazilian teenagers bet on licensed platforms in 2025
A study commissioned by identity verification platform Unico and conducted by Ipsos with 1,200 young Brazilians between the ages of 10 and 17 revealed that 11% of that population placed bets on betting platforms during 2025.
The highest concentration occurred in the final four months of the year, when 9% of respondents reported having wagered. The data was first reported by Estadão.
The numbers are concentrated in the older age groups and among male respondents. Among boys aged 16 and 17, 20% said they had placed bets online at some point.
Among girls aged 14 and 15, the figure was 14%, more than three times the rate recorded among girls aged 10 to 13, where 4% reported accessing betting platforms or games such as “tigrinho.”
The findings are significant not because they point to failures in the regulated market, but because they highlight what lies beyond it.
Brazil’s licensed operators have been required since January 2025 to implement real-time facial recognition as part of their Know Your Customer procedures, making it virtually impossible for anyone under 18 to register on an authorised platform.
Pix transactions are restricted to accounts matching the platform registration, closing off the use of parents’ credentials.
Operators found in breach face fines of up to R$2 billion and licence revocation.
Luis Felipe Monteiro, CEO for Latin America at Unico, identified the core vulnerability.
“The main challenge today is that much of the internet still operates under fragile age verification mechanisms, based only on self-declaration.
In practice, clicking a button saying ‘I am over 18’ is enough to access different types of content or services,” he says.
Curiosity was the primary reason cited by young respondents for placing bets, mentioned by 41%.
The prospect of easy money was cited by 34%, while the influence of content creators registered at just 9% , a figure that complicates the prevailing narrative around influencer-driven gambling among minors.
The regulatory framework is tightening further.
Brazil’s Digital Child and Adolescent Statute, in force since March 17, requires digital platforms to implement mechanisms to prevent excessive or compulsive use among young people, a provision that explicitly covers betting and digital gaming.

Apple opens the App Store to licensed betting operators in Brazil
In a development the industry had been pushing for since the regulated market launched, Apple updated its App Store policies on May 8 to allow the distribution of fixed-odds betting applications in Brazil.
The change applies exclusively to operators holding a valid licence issued by the Secretariat of Prizes and Betting of the Ministry of Finance.
The move ends a period in which the iOS ecosystem maintained stricter restrictions for betting apps in the Brazilian market than in comparable regulated markets in Europe.
Those limitations had pushed licensed operators to prioritise mobile web versions and Progressive Web Apps over native applications, a structural disadvantage in a market where smartphones are the primary access point for bettors.
For operators seeking to list their applications, Apple has established a specific review process. Submitting updated app information in App Store Connect without uploading a new version will not trigger a review.
Developers must include Brazilian licence details in the App Review Information section, insert the information in the Notes field and attach supporting documentation confirming operational authorisation.
Applications classified as gambling content must carry an 18+ age rating in Brazil, applied automatically when developers confirm gambling content in the age rating questionnaire.
Apple’s guidelines state that applications must comply with all disclosure and notice requirements under Brazilian law, including age restrictions and gambling risk warnings.
Developers are directed to consult legal counsel on their specific obligations.
The industry’s reading of the update is clear: it represents international recognition of Brazil’s regulatory framework by one of the world’s largest technology companies.
The practical implications extend across commercial strategy.
Mobile already accounts for the dominant share of user access in Brazil, and the availability of native iOS applications opens new possibilities for conversion optimisation, user retention, CRM strategies and push notification campaigns, tools that web-based solutions cannot fully replicate.
The update brings Brazil closer to the operating conditions of established regulated markets in Europe, where licensed operators have long distributed native applications through official mobile ecosystems without restriction.
The full update is available on the Apple Developer News portal.
Brazil’s betting regulator takes the national experience to Bogotá
Daniele Cardoso, Secretary of Prizes and Betting at Brazil’s Ministry of Finance, represented the country at the 10th Ibero-American Gaming Summit, which concluded on May 6 in Bogotá, Colombia.
The event, held under the theme “Latin America: a regulated market driving opportunities,” brought together authorities and representatives from 15 Ibero-American countries alongside global companies and industry associations.
The host institution was Coljuegos, the Colombian gaming regulator linked to the Ministry of Finance and Public Credit.
Cardoso participated in the panel “Regulation and Licensing in Latin America: the stability framework,” where she outlined the trajectory of Brazil’s regulatory process and the challenges of building a framework for a market already in full operation at the time the rules were being written.
She traced the legal foundation from Law 13.756/2018 through to Law 14.790/2023, which established the fixed-odds betting regulatory regime, defining the rules for market entry and permanence, the sanctions process, consumer protection measures and mechanisms to address the negative externalities of the activity.
“Participating in international meetings allows us to learn from the experiences of other countries, exchange good practices and improve legal and technological regulatory tools,” Cardoso said.
“This contributes to a safer, more transparent and better protected environment for the bettor.”
The panel also included:
- Luis Filipe Coelho, director of the Gaming Regulation and Inspection Service of Portugal;
- José Luis Pérez, director of Regulation and Registration at Peru’s General Directorate of Casino Games and Slot Machines;
- Juan Carlos Santaella Marchán, director of Puerto Rico’s Gaming Commission;
- Maria de Lourdes Ramírez, General Director of Games and Lotteries of Mexico;
- Marco Emilio Hincapié, president of Coljuegos.
A second panel, focused on responsible gambling as a long-term business sustainability driver, addressed consumer protection as a central pillar of industry operations, with emphasis on the implementation of policies and tools capable of ensuring the viability of the business model while prioritising client protection.
Brazil’s presence in Bogotá reflects the growing weight the country carries in regional regulatory conversations.
With one of the most comprehensive licensing frameworks in Latin America now in its second year of operation, Brazilian regulators are increasingly sought as reference points by counterparts across the region.
Police forces dispute control of betting tax revenues as provisional measure creates internal friction
A provisional measure signed by President Luiz Inácio Lula da Silva in early April has generated significant tension within Brazil’s federal security forces over the distribution of revenues derived from fixed-odds betting taxation.
The measure directs up to R$200 million to the Fund for Equipment and Operationalisation of the Federal Police’s Core Activities, known by its Portuguese acronym Funapol, with the stated objective of covering health benefits for officers across three federal police forces: the Federal Police, the Federal Highway Police and the Federal Penitentiary Police.
The political framing presented the measure as a shared victory for all three forces.
The legal reality is more complicated. Funapol is structurally and exclusively linked to the Federal Police.
The provisional measure contains no legal guarantee that the funds will be distributed proportionally among the three institutions, a gap that has generated sustained concern within the Federal Highway Police and Federal Penitentiary Police, according to CNN Brasil.
The background to the measure matters.
The government had originally pursued a Constitutional Public Security Fund as the vehicle for this funding, but that project stalled in Congress with insufficient time for approval before electoral legislation restrictions came into force.
The provisional measure , which carries immediate legal force, was the alternative solution. It resolved the bureaucratic obstacle without resolving the underlying dispute over distribution.
The model established by the measure provides for the government to transfer, progressively through 2028, up to 3% of total fixed-odds betting tax revenues to Funapol.
With Brazil’s regulated market recording a GGR of R$37 billion in 2025, the potential scale of those transfers is substantial.
Congressional allies of the Federal Highway Police and Federal Penitentiary Police have responded by introducing amendments seeking to broaden the scope of distribution and prevent the Federal Police from being the sole beneficiary.
The dispute has transformed the measure’s passage through Congress into a legislative battleground, with both forces maintaining active lobbying operations in Brasília to secure equal treatment.
For the betting industry, the episode illustrates a dynamic that has become increasingly visible since the market launched: tax revenues from licensed operators are now large enough to attract political competition over their allocation, a development that underlines both the scale the regulated market has reached and the institutional complexity of managing it.
The post Brazil’s regulated betting market faces its most turbulent week since launch appeared first on Americas iGaming & Sports Betting News.
Brazil
The IBJR stresses that combating the illegal market is crucial for Desenrola 2.0
The Brazilian Institute for Responsible Gaming (IBJR) warns that the effectiveness of financial protection measures in Desenrola 2.0 fundamentally depends on a rigorous fight against the illegal betting market.
It is also worth emphasizing that in 2025, bets placed on licensed platforms accounted for the equivalent of only 0.46% of household consumption in the country, an extremely small share within the Brazilian budget, according to data from a study by LCA Consultoria.
This reinforces that the main factor of indebtedness in the Brazilian budget continues to be the high cost of credit.
The entity also emphasizes that restrictions on access to the regulated sector may encourage users to migrate to clandestine platforms, which already move around R$ 40 billion per year and operate without any oversight or consumer protection mechanisms.
Combating the illegal market is the most urgent step to prevent unlicensed operators—often associated with organized crime—from exploiting periods of restriction to attract vulnerable audiences.
This concern is heightened by the proximity of the World Cup, a period of natural increase in the volume of sports betting, and by the potential loss of R$ 10.8 billion in revenue for the country if consumption shifts to the underground market.
The IBJR reinforces that the real protection of citizens and the integrity of Desenrola 2.0 depend on coordinated action between the government and the private sector.
The organization advocates for public policies that combine financial education, strengthening responsible gambling, and a strategic offensive against clandestine websites, ensuring that entertainment occurs exclusively within a safe, transparent, and properly monitored ecosystem.
The post The IBJR stresses that combating the illegal market is crucial for Desenrola 2.0 appeared first on Americas iGaming & Sports Betting News.
ANJL
ANJL debate sobre la lucha contra el mercado ilegal de apuestas en Brasilia
La Asociación Nacional de Juegos y Loterías (ANJL) celebró una reunión el miércoles 6 en el Hotel Royal Tulip Brasília Alvorada, en Brasilia, centrada en la gobernanza y regulación del mercado de apuestas en Brasil.
El objetivo fue promover un diálogo sobre integridad, transparencia y el papel del sector en la prevención del lavado de dinero y la lucha contra la ilegalidad.
El panel estuvo dirigido por la abogada de la ANJL, Giovanna Dias, y el director ejecutivo de EtherCity, Rodrigo Arrigoni.

Durante la presentación, Giovanna ofreció una introducción al panorama del mercado ilegal en el país y destacó una de las principales acciones de lucha impulsadas a través del acuerdo de cooperación técnica firmado entre la ANJL, la Secretaría de Premios y Apuestas (SPA) del Ministerio de Hacienda y la Agencia Nacional de Telecomunicaciones (Anatel).
Posteriormente, Arrigoni presentó la plataforma de monitoreo continuo de sitios web ilegales desarrollada por EtherCity y explicó cómo funciona la tecnología para identificar y monitorear operaciones irregulares en el entorno digital.
Al finalizar el panel, el representante de la ANJL destacó que la iniciativa representa una medida concreta para hacer frente al mercado de apuestas ilegales y reforzó la importancia de la acción conjunta entre el sector privado y las autoridades públicas para garantizar una mayor seguridad, transparencia e integridad en el mercado brasileño regulado.
The post ANJL debate sobre la lucha contra el mercado ilegal de apuestas en Brasilia appeared first on Americas iGaming & Sports Betting News.
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