Latin America
Enteractive enters Brazil through KTO partnership
Enteractive, the iGaming industry Reactivation specialist, has entered the Brazilian market for the first time after signing a deal to provide operator KTO with its (Re)Activation Cloud® platform.
KTO, will use the plug-and-play technology and service to boost player retention rates by connecting directly with its players and ensuring they feel valued. KTO is a young brand targeting players in Brazil and has already amassed a loyal player base.
The team behind KTO is predominantly Brazilian and have years of experience in the online sports betting sector. The operator has used this to develop a highly localised product for the market, including customer support in Portuguese.
Cassio Filter, Country Manager Brazil at KTO, said: “Our aim is to offer the best possible experience to our players, and by partnering with Enteractive we can communicate with them in ways that we have not been able to do so before.
“Its (Re) Activation Cloud allows us to connect directly with our players and communicate over the telephone to build stronger, personalised relationships with our customers if they so wish. This will allow us to make them feel more valued and deliver a more tailored experience.”
(Re)Activation Cloud® is the only scalable, proprietary software available on the market which is specifically designed to handle personal one-on-one calls that strengthen customer loyalty. It plugs directly into client’s existing CRM systems through a seamless API integration.
It provides real-time end to end transparency while giving clients full visibility and control of the entire process. Additionally, all (Re)Activation Cloud methods used are GDPR and G4 compliant and all data processed is highly secured.
Retention powered by technology and real human interaction results in a significant boost to bottom line P&L and long-term brand loyalty.
Mikael Hansson, Enteractive Founder and CEO, said: “We are pleased to have taken our first step into the Brazilian market with KTO, a well-established brand that has a dedicated and loyal player base. This partnership ties in well with our strategic expansion into the LATAM market. Our technologies and services will now help KTO to drive retention rates and player satisfaction.”
Latest News
“‘The Wall’ is just a mental hurdle”: FGN founder Fernando Saffores shares his core business values
Fernando Saffores, founder of Focus Gaming News, shares the core values that have guided him through over 20 years of success in the iGaming industry in a new interview with Slotegrator. He also highlights what business leaders can learn from running marathons and flying private planes, as well as the biggest challenges new operators face and the markets and trends that will shape the future of iGaming.
Fernando Saffores, founder of Focus Gaming News, has seen some massive changes in the iGaming industry in his 20+ years of experience: the shift from an unregulated “Wild West” to a sophisticated, multi-billion dollar industry, the overturning of PASPA, and the introduction of AI tools, which his company quickly adopted. He shares the core values that have guided him to success throughout it all in a new interview with Slotegrator.
The wisdom you need to rise to the top of an industry like iGaming can come from anywhere: In addition to running one of the industry’s most prominent media brands, Fernando finds time to run marathons. In his view, the planning, discipline, and mental fortitude it takes to run 42 km mirror what it takes to run a business. One key is consistency: “You don’t run a marathon on the day of the race; you run it during the months of training at 5:30 AM.”
Another parallel is Fernando’s experience as a private pilot. Flying requires extreme focus and an ability to make split-second decisions under pressure, skills that belong in the boardroom as well as in the cockpit — he shares other concrete takeaways in the interview.
Fernando also breaks down the biggest challenges facing new operators today: “meaningful differentiation in a saturated market.” New iGaming businesses have to contend with soaring CAC, complex compliance requirements, and the struggle of finding the right unique niche — whether that’s through hyper-localized content, superior UX, innovative gamification, or something else. In the interview, Fernando shares the one approach he sees making the biggest difference for emerging operators.
Every business makes scaling a priority, but navigating varying laws, tax structures, and cultural nuances across global jurisdictions is no small task; in the interview, Fernando highlights the one strategic misstep he sees operators make again and again that stops them from becoming a global player.
Fernando also covers the markets and trends that will shape the near future of the iGaming industry, the brands he first turned to for support when founding FGN, the extent of FGN’s reach, his thoughts on the global AI boom, and more — read the full interview here to learn more about Fernando’s lessons in resilience, inspiration, and commitment.
ABOUT THE COMPANY
Since 2012, Slotegrator has been one of the iGaming industry’s leading software and business solution providers for online casino and sportsbook operators.
The company’s main focus is software development and support for online casino platforms, as well as the integration of game content and payment systems.
The company works with licensed game developers and offers a vast portfolio of casino content: slots, live casino games, poker, virtual sports, table games, lotteries, casual games, and data feeds for betting.
Slotegrator also provides consulting services in gambling license acquisition and business incorporation.
The post “‘The Wall’ is just a mental hurdle”: FGN founder Fernando Saffores shares his core business values appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
AI
“‘The Wall’ is just a mental hurdle”: FGN founder Fernando Saffores shares his core business values
Fernando Saffores, founder of Focus Gaming News, shares the core values that have guided him through over 20 years of success in the iGaming industry in a new interview with Slotegrator. He also highlights what business leaders can learn from running marathons and flying private planes, as well as the biggest challenges new operators face and the markets and trends that will shape the future of iGaming.
Fernando Saffores, founder of Focus Gaming News, has seen some massive changes in the iGaming industry in his 20+ years of experience: the shift from an unregulated “Wild West” to a sophisticated, multi-billion dollar industry, the overturning of PASPA, and the introduction of AI tools, which his company quickly adopted. He shares the core values that have guided him to success throughout it all in a new interview with Slotegrator.
The wisdom you need to rise to the top of an industry like iGaming can come from anywhere: In addition to running one of the industry’s most prominent media brands, Fernando finds time to run marathons. In his view, the planning, discipline, and mental fortitude it takes to run 42 km mirror what it takes to run a business. One key is consistency: “You don’t run a marathon on the day of the race; you run it during the months of training at 5:30 AM.”
Another parallel is Fernando’s experience as a private pilot. Flying requires extreme focus and an ability to make split-second decisions under pressure, skills that belong in the boardroom as well as in the cockpit — he shares other concrete takeaways in the interview.
Fernando also breaks down the biggest challenges facing new operators today: “meaningful differentiation in a saturated market.” New iGaming businesses have to contend with soaring CAC, complex compliance requirements, and the struggle of finding the right unique niche — whether that’s through hyper-localized content, superior UX, innovative gamification, or something else. In the interview, Fernando shares the one approach he sees making the biggest difference for emerging operators.
Every business makes scaling a priority, but navigating varying laws, tax structures, and cultural nuances across global jurisdictions is no small task; in the interview, Fernando highlights the one strategic misstep he sees operators make again and again that stops them from becoming a global player.
Fernando also covers the markets and trends that will shape the near future of the iGaming industry, the brands he first turned to for support when founding FGN, the extent of FGN’s reach, his thoughts on the global AI boom, and more — read the full interview here to learn more about Fernando’s lessons in resilience, inspiration, and commitment.
ABOUT THE COMPANY
Since 2012, Slotegrator has been one of the iGaming industry’s leading software and business solution providers for online casino and sportsbook operators.
The company’s main focus is software development and support for online casino platforms, as well as the integration of game content and payment systems.
The company works with licensed game developers and offers a vast portfolio of casino content: slots, live casino games, poker, virtual sports, table games, lotteries, casual games, and data feeds for betting.
Slotegrator also provides consulting services in gambling license acquisition and business incorporation.
The post “‘The Wall’ is just a mental hurdle”: FGN founder Fernando Saffores shares his core business values appeared first on Americas iGaming & Sports Betting News.
Latest News
“‘The Wall’ is just a mental hurdle”: FGN founder Fernando Saffores shares his core business values
Fernando Saffores, founder of Focus Gaming News, shares the core values that have guided him through over 20 years of success in the iGaming industry in a new interview with Slotegrator. He also highlights what business leaders can learn from running marathons and flying private planes, as well as the biggest challenges new operators face and the markets and trends that will shape the future of iGaming.
Fernando Saffores, founder of Focus Gaming News, has seen some massive changes in the iGaming industry in his 20+ years of experience: the shift from an unregulated “Wild West” to a sophisticated, multi-billion dollar industry, the overturning of PASPA, and the introduction of AI tools, which his company quickly adopted. He shares the core values that have guided him to success throughout it all in a new interview with Slotegrator.
The wisdom you need to rise to the top of an industry like iGaming can come from anywhere: In addition to running one of the industry’s most prominent media brands, Fernando finds time to run marathons. In his view, the planning, discipline, and mental fortitude it takes to run 42 km mirror what it takes to run a business. One key is consistency: “You don’t run a marathon on the day of the race; you run it during the months of training at 5:30 AM.”
Another parallel is Fernando’s experience as a private pilot. Flying requires extreme focus and an ability to make split-second decisions under pressure, skills that belong in the boardroom as well as in the cockpit — he shares other concrete takeaways in the interview.
Fernando also breaks down the biggest challenges facing new operators today: “meaningful differentiation in a saturated market.” New iGaming businesses have to contend with soaring CAC, complex compliance requirements, and the struggle of finding the right unique niche — whether that’s through hyper-localized content, superior UX, innovative gamification, or something else. In the interview, Fernando shares the one approach he sees making the biggest difference for emerging operators.
Every business makes scaling a priority, but navigating varying laws, tax structures, and cultural nuances across global jurisdictions is no small task; in the interview, Fernando highlights the one strategic misstep he sees operators make again and again that stops them from becoming a global player.
Fernando also covers the markets and trends that will shape the near future of the iGaming industry, the brands he first turned to for support when founding FGN, the extent of FGN’s reach, his thoughts on the global AI boom, and more — read the full interview here to learn more about Fernando’s lessons in resilience, inspiration, and commitment.
ABOUT THE COMPANY
Since 2012, Slotegrator has been one of the iGaming industry’s leading software and business solution providers for online casino and sportsbook operators.
The company’s main focus is software development and support for online casino platforms, as well as the integration of game content and payment systems.
The company works with licensed game developers and offers a vast portfolio of casino content: slots, live casino games, poker, virtual sports, table games, lotteries, casual games, and data feeds for betting.
Slotegrator also provides consulting services in gambling license acquisition and business incorporation.
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