Australia
Australian NAB Bank Offers Gambling Restriction Option In App
NAB is providing new ways for customers to take greater control over their finances, becoming the first Australian bank to offer the option to block gambling transactions via its app.
All retail banking customers with NAB Visa Credit or NAB Visa Debit cards can now restrict most gambling transactions with immediate effect – with just one touch.
The gambling block capability was first implemented via iOS devices in December 2019, and has now been expanded to Android devices. NAB also remains the only major Australian bank to offer a restriction option on debit cards.
NAB Chief Customer Experience Officer Rachel Slade said the new app feature would support Australians in controlling their financial future. In December, the latest annual Australian Gambling Statistics report revealed almost $25 billion of gambling expenditure in 2017-18, with this figure rising by around 5 per cent on the year prior.
“It’s very easy to place a bet, so there’s real value in giving people the option to plan ahead and control their spending. This tool is designed to put the choice in the hands of our customers,” Ms Slade said.
“Since commencing the roll-out in December we have seen more than 10,000 customers turn on the restriction, highlighting the importance of offering easy-to-use tools for customers to manage their finances.”
The new app capability comes as Australians continue to face significant budgeting challenges, with the NAB Australian Wellbeing Survey, released Wednesday, revealing rising financial anxiety and one in four Australians experiencing some form of financial stress or hardship over the past three months.
“We’re making it easier for customers to take greater control over their money,” Ms Slade said.
“We also recognise problem gambling remains a major challenge affecting the community, and one that requires organisations, governments, and the community to work together to effectively address.”
NAB will continue to offer new opportunities for customers to improve their financial health and wellbeing, with other recent actions including offering a free credit health check for all Australians, launching ‘My Goals’ to track progress on personal savings ambitions and providing SMS reminders for credit card payments.
Background
- Customers need to have the latest version of the app to be able to access the feature. It blocks most gambling transactions, including sports betting, casino games, lottery tickets and online gambling – more details at nab.com.au/gamblingrestriction.
- In March 2019, NAB first rolled out a gambling restriction service, which gave customers the option to call NAB Customer Support on 1300 308 175 to block most gambling transactions. This service is active.
- The Customer Support team is set up to assist any customers experiencing vulnerability, including when gambling is the cause, and can refer customers to a specialist gambling financial counsellor if appropriate (via Uniting’s CareRing program).
- The restriction can be removed via the NAB App or by calling NAB Customer Support, however there will be a delayed reactivation of 48 hours during which time the request to reactivate can be cancelled.
- The Australian Banking Association recently released a discussion paper on the use of credit cards for gambling and the role of banks in addressing problem gambling and is currently seeking public feedback.
Australia
SkyCity Announces Renewal of Queenstown Casino Licence
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SkyCity Entertainment Group Limited confirmed that the New Zealand Gambling Commission has granted SkyCity Queenstown Limited with a renewal of its casino venue licence for a further 15 years from 7 December 2025, pursuant to section 134 of the Gambling Act 2003.
SkyCity Chief Executive Officer, Jason Walbridge, said: “We’re delighted with this outcome. We look forward to continuing to play our part in Queenstown’s fantastic range of entertainment for both locals and visitors.”
The post SkyCity Announces Renewal of Queenstown Casino Licence appeared first on European Gaming Industry News.
AUSTRAC
AUSTRAC Cracks Down on Cryptolink for Late Reporting
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AUSTRAC has issued Cryptolink an infringement notice of $56,340 and accepted a court-enforceable undertaking that addresses the company’s AML/CTF deficiencies.
The action follows AUSTRAC’s Crypto Taskforce identifying late reporting of large cash transactions and weaknesses in the company’s money laundering and terrorism financing risk assessments.
AUSTRAC CEO Brendan Thomas said the package of infringement notices and the enforceable undertaking is designed to ensure useable intelligence does not slip through the cracks.
“The infringement notice addresses previous non-compliance around reporting and the enforceable undertaking seeks assurance that Cryptolink has improved its risk assessments and strengthened its AML/CTF controls,” Mr Thomas said.
“Crypto ATMs are one of the highest risk money laundering channels in Australia at the moment. They are being exploited by criminals to launder money and move scam proceeds. This is not conjecture. It’s what our Crypto Taskforce observed and has been backed up by the work of our law enforcement partners.”
As part of the enforceable undertaking, Cryptolink must engage third party reviewers to:
• validate whether the business has reported all required threshold transactions to AUSTRAC
• assess whether the business has implemented effective controls for large cash transactions
• review Cryptolink’s money laundering and terrorism financing risk assessment to ensure it is fit-for-purpose.
Cryptolink has fully cooperated with AUSTRAC and paid the infringement notice in full. Payment of an AUSTRAC infringement notice is not an admission of liability.
The enforcement action comes after intensive engagement with crypto ATM operators since late 2024.
Working in partnership with law enforcement, AUSTRAC’s Crypto Taskforce estimated that 85% of transactions made by the 90 most prolific crypto ATM users were the proceeds of scams and money mule activity.
“Scams are one of the biggest drivers of suspicious activity and criminals have been using crypto ATMs to move and cash out stolen funds,” said Mr Thomas.
A recently released Australian Institute of Criminology report found more than 40% of cybercrime victims are revictimised, often within months.
“With this in mind we want people to be cautious of making transactions to any wallet they don’t control and thinking twice in circumstances where someone asks you to deposit money into a crypto ATM.”
The second stage of the Crypto Taskforce is focussed on high-risk operations.
“Criminals don’t care how they hurt people, they care about making money,” said Mr Thomas.
“We want to work with the digital currency exchanges to harden the sector against exploitation but if operators don’t take this seriously, we will take action.”
The post AUSTRAC Cracks Down on Cryptolink for Late Reporting appeared first on European Gaming Industry News.
Australia
RTG Global Awards to be Presented During Regulating the Game 2026 Gala Dinner on 10 March 2026
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Momentum is building for the inaugural RTG Global Awards – a new global platform celebrating excellence in leadership, innovation and impact across the gambling industry.
Designed to spotlight those advancing integrity, safer gambling and sector resilience, the awards have attracted international attention from organisations driving meaningful reform and raising industry standards.
To be presented at the Regulating the Game 2026 Gala Dinner on Tuesday March 10, 2026 at the Sofitel Sydney Wentworth, the RTG Global Awards recognise excellence across leadership, safer gambling, compliance, technology innovation and community impact.
Paul Newson, principal at Vanguard Overwatch and founder of Regulating the Game, said the awards have struck a chord with the sector:
“There’s a genuine need to acknowledge those striving to lift standards and lead with purpose. The RTG Global Awards provide a platform to celebrate excellence, integrity, and innovation – and to champion those shaping a stronger, more sustainable industry.”
The RTG Global Awards feature six categories:
Leadership Voice – Recognising principled, reform-focused leadership that strengthens capability, trust and integrity.
Safer Gambling Champion – Celebrating initiatives that deliver meaningful harm minimisation outcomes.
Compliance Excellence – Highlighting uplift in AML, risk culture and regulatory compliance.
RegTech Solution of the Year – Showcasing technologies improving sector integrity and compliance.
Community Impact Initiative – Rewarding projects delivering tangible community benefit.
Emerging Leader – Spotlighting rising talent (under 40) driving positive change.
Nominations are now open – anyone can put forward a colleague, organisation or initiative that exemplifies leadership and impact.
The RTG Global Awards judging panel brings together internationally respected leaders with deep expertise across integrity, gambling law and safer gambling, including:
Khalid Ali, Chief Executive Officer, International Betting Integrity Association (IBIA)
Jamie Nettleton, Partner, Addisons, and former President, International Masters of Gaming Law (IMGL)
Tracy Parker, Vice-President, Policy, Standards & Accreditation, Responsible Gambling Council (RGC)
Together, they bring a wealth of global experience and insight to the judging process – ensuring the awards reflect genuine excellence, leadership and impact across the international gambling sector.
The post RTG Global Awards to be Presented During Regulating the Game 2026 Gala Dinner on 10 March 2026 appeared first on European Gaming Industry News.
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