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Global Gaming Awards: Grand Casino Luzern Secures its Place on the Shortlist

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Each year, the pioneers of the gaming industry are named at the Global Gaming Awards. The prestigious nomination is highly coveted. Those who make it onto the shortlist can count themselves among the industry’s best for excellence in quality, innovation and trust. Grand Casino Luzern was the first Swiss casino to make it onto the shortlist for the ‘Casino’ category. But Switzerland’s success didn’t stop there: Paf, the platform partner of the Swiss online casino mycasino.ch, won first place in the ‘Responsible Gaming’ category.

3 February was the day of the gaming industry’s most important awards ceremony. A jury of more than 50 industry experts selected the casino world’s most outstanding companies at the Global Gaming Awards in London. Particularly noteworthy: Grand Casino Luzern was the first Swiss casino to secure itself a place on the coveted shortlist for the ‘Casino’ category. In addition to this, the long-established Finnish company Paf – the platform partner of the online casino mycasino.ch, operated by Grand Casino Luzern – was awarded first place in the ‘Responsible Gaming’ category for excellence in responsible gambling.

Although Grand Casino Luzern itself walked away from the awards ceremony empty-handed, CEO Wolfgang Bliem is still extremely pleased: “The Global Gaming Award is the highest distinction in the gaming industry. The fact that we were the first Swiss casino to make it onto the shortlist is a personal incentive for us to keep on increasing the quality of our services. We’re especially proud of the fact that our platform partner Paf achieved first place. Its award-winning standards for responsible gambling are also in effect in our online casino mycasino.ch, guaranteeing an exceptional level of player protection,” he said.

Only 10 casinos made it onto the shortlist for the ‘Casino’ category. These included Grand Casino Luzern and the CasinĂČ di Venezia, officially known as the oldest casino in the world. The award was won by the renowned Casino de Monte-Carlo, which is well-known for its appearance in numerous James Bond films.

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Grand Casino Luzern offers a mix between the glitzy casino scene in Monaco and the vibrant Las Vegas casino strip. Grand Casino Luzern’s mycasino.ch offers Switzerland’s largest and most innovative range of online casino games. All games are certified according to strict standards and approved by the Swiss Federal Gaming Board. Customers benefit from numerous secure payment methods such as Twint and Postfinance, in addition to an expert customer service team directly from Grand Casino Luzern.

 

SOURCE Grand Casino Luzern AG

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CT Interactive Named Finalist for “Most Innovative Supplier” at European iGaming Awards

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CT Interactive, a global provider of online gaming content, was selected as a finalist in the prestigious “Most Innovative Supplier” category at the European iGaming Awards. This recognition highlights CT Interactive’s commitment to creating immersive contribution for the iGaming industry.

The European iGaming Awards celebrate excellence and innovation within the gaming sector, recognising companies that drive industry evolution. The award ceremony will be held in Barcelona on 21 January 2025. CT Interactive’s nomination reflects its focus on delivering cutting-edge technology, a diverse game portfolio and tailored solutions that enhance player engagement and operator success.

“We are honored to be recognized as a finalist in such a competitive and esteemed category. Innovation has always been at the core of our mission, and this nomination reaffirms our efforts. It is a testament to our talented team’s hard work and our partners’ trust,” Martin Ivanov, COO at CT Interactive, said.

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Blackstone to List Spain’s Cirsa Shares in Madrid Early 2025

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Private equity investor Blackstone plans to list shares of Spanish gambling company Cirsa in the first half of 2025 in an initial public offering.

Blackstone would raise between 700 million euros and 1 billion euros,floating between 20% and 25% of Cirsa.

The investment fund has hired Barclays, Deutsche Bank and Morgan Stanley as global coordinators, according to reports.

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Cirsa, Blackstone, Barclays, Deutsche Bank and Morgan Stanley did not immediately respond to requests for comment.

Blackstone acquired Cirsa, which operates casinos and betting shops across Spain and Latin America, in 2018 for an undisclosed sum.

In 2021, a Spanish newspaper reported Blackstone was considering a Cirsa IPO in a deal that would value the company at around $3.4 billion.

The post Blackstone to List Spain’s Cirsa Shares in Madrid Early 2025 appeared first on European Gaming Industry News.

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Betsson’s Customer Service Team Nominated for Award at the CX Exchange Awards 2024

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Betsson Group’s Customer Service team has been shortlisted for the “Best Customer Experience” at this year’s prestigious CX Exchange Awards 2024.

Melissa Zalbeigi, Director of Customer Service Operations at Betsson Group, said: “We are honoured and excited to be nominated for this award. It’s a privilege to be recognised alongside industry leaders and to compete against such esteemed companies. This nomination is a testament to our team’s dedication to providing exceptional customer service.”

The post Betsson’s Customer Service Team Nominated for Award at the CX Exchange Awards 2024 appeared first on European Gaming Industry News.

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