Industry News

Yalp is ‘social responsibility by design’

Published

6 years ago

January 10, 2020

John Rozek, Financial Compliance Director at Game Payment Technology to explain the depth of Yalp’s commitment to social responsibility at EAG Seminar

In addition to making its debut appearance at EAG, Game Payment Technology (GPT), the joint venture established by bacta, will be using its time at the ExCeL Exhibition Centre to participate in the EAG Seminar Programme. John Rozek, GPT’s Financial Compliance Director and a member of the team responsible for creating Yalp the cashless payments app which is being officially launched at EAG, will be drawing on his vast experience gained working in the payments sector to highlight how social responsibility lies at the heart of what Yalp is all about. He explained: “When we embarked on the development programme we were very aware of how a cashless payments app could, and should, incorporate key social responsibility initiatives in order to help players to take greater personal control of their gambling activities.

“In many ways I would describe Yalp as being a case of ’social responsibility by design’. It enables players to establish their own breaks in play, it provides session spend reminders and it has safe bet limits. Although players can reduce these limits at any time, it takes 24-hours to increase them. There is a period between when a player loads funds to when those funds are available for play and there’s the ability to set a cooling off period of between one week and six months. In terms of reporting features Yalp can provide a transaction history for both the individual’s card and his/her machine. Armed with the Yalp app players are able to take control and it is a case of providing them with all of the tools and mechanisms necessary to create their own social responsibility framework. The inclusion of secure biometric technology helps operators meet age verification requirements and promote safer gaming and data minimisation.”

Rozek, who has a long pedigree in the payments sector playing a major role in the integrated Chip and Pin solution, for which he won the Queens Award for Industry (Innovation) in 2004, has been taken back by the level of engagement there is with Yalp. He confirmed: “The response to the Yalp project has been extremely positive right from the outset but the extent and the depth of interest from the entire industry really struck home when we attended the Autumn Coin-Op Show. This was the first occasion that I was able to meet with members of the industry and demonstrate how far we had come with Yalp, listen to their operational needs and outline the road map moving forward. There is a level of genuine engagement that I’ve not necessarily experienced working in other industry sectors. Having a secure cashless payments app has moved from a ‘nice to have’ to a ‘must have’ and I look forward to once again meeting with the industry next week at EAG.”

AI chat technology

Casinofy Unveils Next-Generation Platform Redesign with AI-Powered Chat, Setting a New Standard for the Online Casino Industry

Published

14 minutes ago

April 2, 2026

Wladimir P.

casinofy-unveils-next-generation-platform-redesign-with-ai-powered-chat,-setting-a-new-standard-for-the-online-casino-industry

Casinofy, a forward-thinking leader in the online casino space, announced the launch of its completely redesigned platform featuring cutting-edge AI chat technology, a modernised user interface and a suite of innovative features that position the company at the forefront of the iGaming industry.

A Bold Leap Forward in Online Casino Innovation

The newly redesigned Casinofy platform represents one of the most ambitious overhauls in the online casino sector. With a focus on user experience, intelligent personalisation and next-generation technology, Casinofy is redefining what players expect from an online gaming destination.

Key highlights of the new platform include:

• AI-Powered Chat Assistant — An intelligent, real-time chat system that provides instant player support, personalised game recommendations, responsible gaming guidance and seamless interaction — available 24/7 with human-like conversational ability.

• Complete UI/UX Redesign — A sleek, modern interface built for speed, accessibility and engagement across all devices, delivering an immersive experience from the first visit.

• Smart Personalization Engine — Leveraging AI to tailor game suggestions, promotions and content to each player’s unique preferences and play style.

• Enhanced Navigation and Game Discovery — Intuitive categorisation, advanced search and AI-driven recommendations that help players discover new favorites effortlessly.

AI Chat: A Game-Changer for Player Experience

At the heart of the new Casinofy experience is its proprietary AI chat system — a feature that goes far beyond traditional customer support. The AI assistant understands context, remembers player preferences and delivers instant, accurate responses on everything from game rules and bonus terms to account inquiries.

Unlike conventional chatbots, Casinofy’s AI chat is designed to enhance every touchpoint of the player journey, making it one of the most sophisticated implementations of artificial intelligence in the online casino industry to date.

Leading the Industry Through Innovation

While the online casino market continues to grow, few operators have invested as heavily in technology-driven differentiation as Casinofy. The new platform positions Casinofy among the most innovative operators globally, bridging the gap between traditional online gaming and the AI-first future of digital entertainment.

The Casinofy team said that they are not just keeping up with the industry, but setting the pace. The new platform is built on the belief that players deserve smarter, faster and more personalised experiences. They added that the integration of AI chat is just the beginning of what they have planned.

The post Casinofy Unveils Next-Generation Platform Redesign with AI-Powered Chat, Setting a New Standard for the Online Casino Industry appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

DigerPAM

Digicode Launches DigerPAM: A Next-Generation Player Account Management System for iGaming Operators

Published

23 hours ago

April 1, 2026

Wladimir P.

digicode-launches-digerpam:-a-next-generation-player-account-management-system-for-igaming-operators

International software provider Digicode has unveiled DigerPAM, an enterprise-grade Player Account Management (PAM) system designed to serve as the operational backbone for modern iGaming operators. DigerPAM integrates core account management, CRM, compliance, promotions, analytics, and growth workflows into a single, scalable platform, giving operators full visibility, control, and performance across their brands and player base.

Built for operational excellence and regulatory compliance
Engineered for operators navigating complex regulations and multi-brand strategies, DigerPAM centralises every player interaction—from acquisition and registration to lifecycle engagement and retention—within one intelligent framework.

Key capabilities include:

Unified operational core: Manage player profiles, wallets, CRM, bonus engines, content, compliance workflows, and reporting seamlessly from a single system.
Full lifecycle oversight: Track and engage players from first interaction to lifetime value with real-time behavioural insights and segmentation.
Built-in compliance and reporting: Optional KYC/identity verification, responsible gaming tools, immutable tax logs, and regulatory reporting across jurisdictions.
Modular, scalable architecture: Cloud-agnostic microservices built for high-traffic, multi-currency operations and rapid provider integration.
Optional suite integrations: Full compatibility with Digicode’s ecosystem, including DigerRGS, DigerPay, DigerClick, and DigerCompanion, to expand platform functionality.

A solution for modern iGaming realities
DigerPAM supports both standalone operations and complex multi-brand ecosystems, giving operators actionable insights into player behaviour, campaign performance, compliance readiness, and key business KPIs—all without relying on fragmented legacy systems.

“Operators today need a unified engine that not only manages accounts but drives growth with intelligence and compliance at its core,” said Max Maslii, Global CEO at Digicode. “DigerPAM delivers a single, cohesive view across the player lifecycle, eliminates operational fragmentation, and empowers brands to scale confidently.”

The post Digicode Launches DigerPAM: A Next-Generation Player Account Management System for iGaming Operators appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

Industry News

SpringbokCasino.co.za Presents ‘Savanna Stand-Up’ This ‘Funny April’ — with 25 Free Spins on Devil’s Jackpot

Published

1 day ago

April 1, 2026

Wladimir P.

springbokcasinoco.za-presents-‘savanna-stand-up’-this-‘funny-april’-—-with-25-free-spins-on-devil’s-jackpot

SpringbokCasino.co.za is turning the African savanna into a comedy stage with “Savanna Stand-Up”, a five-part series where animals take the spotlight to deliver classic jokes with a uniquely wild twist.

Each episode features a bold performer stepping up to the mic—only to reveal a deeper survival lesson hidden behind the punchline. As part of the Funny April promotion, players can also enjoy 25 Free Spins on the fiery slot Devil’s Jackpot.

The Comedy Lineup

Episode 1: When the Lion Played Poker – A poker face means little when you already hold all the cards—and the sharpest claws.

Episode 2: The Elephant and the Mouse – A tiny troublemaker pushes patience to its hilarious limits.

Episode 3: The Rhino and the Stomp Sign – A simple misunderstanding leads to a ground-shaking joke.

Episode 4: Never Argue with a Buffalo – A hyena learns that brute force wins every debate.

Episode 5: The Penguin Who Didn’t Fly – When a high-flying joke fails, waddling saves the day.

From the Wild to the Reels

Out in the savanna, survival depends on playing to your strengths—and the same holds true at Springbok Casino. Whether chasing jackpots with a lion’s confidence or spinning the reels with a penguin’s determination, knowing your game is key.

“We wanted to create something truly South African—comedy that reflects the spirit of the bushveld,” said Daniel Van Wyke, Casino Manager. “Now we’re putting animals in the spotlight and giving our players even more reason to join the fun with free spins.”

April Free Spins Offer

Players can claim:

25 Free Spins on Devil’s Jackpot (no deposit required)

Coupon Code: STANDUP

Step into the heat with Devil’s Jackpot from RTG, a medium-volatility slot featuring an RTP of 96.25% and win potential of up to 50,000x your bet. With wilds, nudges, multipliers, a bonus round, and progressive jackpots, it delivers a thrilling, high-energy experience.

The post SpringbokCasino.co.za Presents ‘Savanna Stand-Up’ This ‘Funny April’ — with 25 Free Spins on Devil’s Jackpot appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.