NYSE:RSI

Rush Street Interactive Confirms Commitment to Customer-Centric Policies

Published

1 year ago

August 5, 2024

CHICAGO, Aug. 05, 2024 (GLOBE NEWSWIRE) — Rush Street Interactive, Inc. (NYSE: RSI) (RSI), a leading online casino and sports betting company in the U.S., Canada, and Latin America that operates BetRivers, PlaySugarhouse, and RushBet brands, today announced that it has no plans to implement a customer surcharge, reaffirming its dedication to providing exceptional value to its players.

Richard Schwartz, CEO of RSI, says, “As we put our customers first, it was an easy decision for us.”

This customer-first approach is exemplified by RSI’s recent accolade of being named the EGR North America Customer Services Operator of the Year for the fifth consecutive year. This prestigious award highlights RSI’s unwavering dedication to customer service excellence and ongoing efforts to exceed player expectations.

In addition to top-tier customer service, RSI boasts best-in-class rewards and loyalty programs designed to drive long-term player retention and build trust. RSI rewards and loyalty programs are a cornerstone of its strategy to ensure its players feel valued and appreciated. Schwartz added, “RSI remains committed to maintaining its leadership position in the industry by continuously prioritizing the needs and preferences of its players. We believe that RSI’s focus on customer satisfaction, coupled with its innovative rewards and loyalty programs, sets a benchmark for excellence in the online gaming industry.”

For more information about Rush Street Interactive and its customer-centric initiatives, please visit http://ir.rushstreetinteractive.com/.

About Rush Street Interactive
RSI is a trusted online gaming and sports entertainment company focused on markets in the United States, Canada and Latin America. Through its brands, BetRivers, PlaySugarHouse and RushBet, RSI was an early entrant in many regulated jurisdictions. It currently offers real-money mobile and online operations in fifteen U.S. states: New Jersey, Pennsylvania, Indiana, Colorado, Illinois, Iowa, Michigan, Virginia, West Virginia, Arizona, New York, Louisiana, Maryland, Ohio and Delaware, and, as well as in the regulated international markets of Colombia, Ontario (Canada), Mexico and Peru. RSI offers, through its proprietary online gaming platform, some of the most popular online casino games and sports betting options in the United States. Founded in 2012 in Chicago by gaming industry veterans, RSI was named the EGR North America Awards Customer Services Operator of the Year five years in a row (2020-2024), the 2022 EGR North America Awards Operator of the Year and Social Gaming Operator of the Year, and the 2021 SBC Latinoamérica Awards Sportsbook Operator of the Year. RSI was the first U.S.-based online casino and sports betting operator to receive RG Check iGaming Accreditation from the Responsible Gaming Council. For more information, visit www.rushstreetinteractive.com.

Forward-Looking Statements
This press release includes “forward-looking statements” within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995. RSI’s actual results may differ from their expectations, estimates and projections and consequently, you should not rely on these forward-looking statements as predictions of future events. Words such as “expect,” “estimate,” “project,” “budget,” “forecast,” “anticipate,” “intend,” “plan,” “may,” “will,” “could,” “should,” “believes,” “predicts,” “potential,” “continue,” and similar expressions are intended to identify such forward-looking statements. These forward-looking statements include, without limitation, RSI’s expectations about its anticipated scope, benefits and results of its operations and future performance in the country of Peru. These forward-looking statements involve significant risks and uncertainties that could cause the actual results to differ materially from the expected results. Most of these factors are outside RSI’s control and are difficult to predict. Factors that may cause such differences include, without limitation, changes in applicable laws or regulations, unanticipated product or service delays, and other risks and uncertainties indicated from time to time in RSI’s most recent Annual Report on Form 10-K, including those under “Risk Factors” therein, and in RSI’s other filings with the SEC. RSI cautions that the foregoing list of factors is not exclusive. RSI cautions readers not to place undue reliance upon any forward-looking statements, which speak only as of the date made. RSI does not undertake or accept any obligation or undertaking to release publicly any updates or revisions to any forward-looking statements to reflect any change in its expectations or any change in events, conditions or circumstances on which any such statement is based.

Contacts
Media:
[email protected]

Investors:
[email protected]

NYSE:RSI

Rush Street Interactive Announces Third Quarter 2025 Earnings Release Date

Published

1 day ago

October 6, 2025

GlobeNewswire

CHICAGO, Oct. 06, 2025 (GLOBE NEWSWIRE) — Rush Street Interactive, Inc. (NYSE: RSI) (“RSI”) today announced that it will release its third quarter 2025 results after the market close on Wednesday October 29, 2025, followed by a conference call at 6:00 pm Eastern Time (5:00 pm Central Time) to discuss the results.

RSI’s earnings press release and related materials will be available at ir.rushstreetinteractive.com. To listen to the audio webcast and live Q&A, please visit RSI’s investor relations website at ir.rushstreetinteractive.com. Interested parties may also dial 1-833-470-1428 (Toll Free) or 1-404-975-4839 (Local) or, for international callers, 1-929-526-1599. The conference call access code is 135729.

An audio replay of the webcast will be available on RSI’s investor relations website shortly after the call until at least November 29, 2025.

About RSI

RSI is a trusted online gaming and sports entertainment company focused on markets in the United States, Canada and Latin America. Through its brands, BetRivers, PlaySugarHouse and RushBet, RSI was an early entrant in many regulated jurisdictions. It currently offers real-money mobile and online operations in fifteen U.S. states: New Jersey, Pennsylvania, Indiana, Colorado, Illinois, Iowa, Michigan, Virginia, West Virginia, Arizona, New York, Louisiana, Maryland, Ohio and Delaware, as well as in the regulated international markets of Colombia, Ontario (Canada), Mexico and Peru. RSI offers, through its proprietary online gaming platform, some of the most popular online casino games and sports betting options in the United States. Founded in 2012 by gaming industry veterans, RSI was named the EGR North America Awards Customer Services Operator of the Year five years in a row (2020-2024), the 2022 EGR North America Awards Operator of the Year and Social Gaming Operator of the Year, and the SBC Latinoamérica Awards 2024 Casino Operator of the Year and 2021 Sportsbook Operator of the Year. RSI was the first U.S.-based online casino and sports betting operator to receive RG Check iGaming Accreditation from the Responsible Gaming Council. For more information, visit www.rushstreetinteractive.com.

Contacts

Media:
Lisa Johnson
[email protected]

Investors:
[email protected]

NYSE:RSI

Rush Street Interactive Appoints Tech Veteran Shubham Tyagi as Chief Technology Officer

Published

1 month ago

September 4, 2025

GlobeNewswire

CHICAGO, Sept. 04, 2025 (GLOBE NEWSWIRE) — Rush Street Interactive, Inc. (NYSE: RSI) (“RSI”), a leading online casino and sports betting company in the United States and the rest of the Americas, today announced the appointment of Shubham Tyagi as Chief Technology Officer (CTO).

Shubham brings over two decades of experience leading complex, large-scale global technology organizations across media, entertainment, sports, and retail. He joins RSI’s senior leadership team reporting directly to Richard Schwartz, Chief Executive Officer.

“As RSI continues to innovate and strengthen our technology capabilities, we sought a leader with exceptional technical depth, global experience, and a people-first leadership style,” said Schwartz. “Shubham stood out not only for his experience and expertise, but also for his ability to build trust, drive alignment, and scale platforms that serve millions of customers around the world. We’re thrilled to welcome him to RSI.”

Before joining RSI, Shubham served as Chief Technology Officer (SVP) for Warner Bros, Discovery (WBD) – Sports, where he transformed WBD’s global sports digital portfolio including Bleacher Report, NBA Digital, NCAA March Madness Live, TNT Sports (Latin America & Europe), Eurosport and the Olympics. He led global engineering and operations teams across 20+ platforms, developed direct-to-consumer experiences for audiences in the U.S., Latin America, and Europe, and played a central role in the Emmy-winning delivery of the NBA season during the COVID-19 lockdown.

Earlier in his career, Shubham held senior engineering roles at Macy’s, Turner Broadcasting, and XO Communications, where he led cloud adoption, platform transformations, and established high-availability live streaming systems for millions of users.

“I’m honored to join RSI at such an exciting time in its growth,” said Shubham. “The company’s commitment to innovation, integrity, and creating best-in-class player-first experiences deeply resonates with my own leadership philosophy. I look forward to collaborating with the exceptional RSI team to develop advanced and flexible technical solutions that deliver innovative player experiences and transform the future of Online Gaming.”

Shubham’s appointment marks another step in RSI’s commitment to investing in top-tier senior leadership. His arrival follows recent strategic hires across marketing, product, and data leadership, positioning RSI for continued growth and innovation in the online gaming space.

About Rush Street Interactive

Media Contact:
Lisa Johnson
(609) 788-8548
[email protected]

Investor Contact:
[email protected]

NYSE:RSI

Rush Street Interactive to Participate at the Oppenheimer Technology, Internet & Communications Conference

Published

2 months ago

August 8, 2025

GlobeNewswire

CHICAGO, Aug. 08, 2025 (GLOBE NEWSWIRE) — Rush Street Interactive, Inc. (NYSE: RSI) (“RSI”), a leading online casino and sports betting company in the United States and the rest of the Americas, today announced that Richard Schwartz, Chief Executive Officer, and Kyle Sauers, Chief Financial Officer, will participate in a fireside chat at Oppenheimer’s Technology, Internet & Communications Conference on Wednesday, August 13, at 9:55 a.m. Eastern Time.

Access to the webcast of the event will be available through the “Investors” section of RSI’s website at www.rushstreetinteractive.com. A replay of the webcast will be archived on the website for 90 days.

About Rush Street Interactive

Contacts 

Media:
Lisa Johnson
[email protected]

Investors:
[email protected]
 