NYSE:RSI
Rush Street Interactive Crowned Customer Services Operator of the Year at 2023 EGR North America Awards
RSI Wins Prestigious Award for the Fourth Year Running
CHICAGO, May 01, 2023 (GLOBE NEWSWIRE) — Rush Street Interactive, Inc. (NYSE: RSI) (“RSI”), which operates the BetRivers brand, has been named Customer Services Operator of the Year at the EGR North America Awards 2023. Since the inception of this prestigious customer services category, RSI has claimed the top spot every year four years running. The EGR Awards are regarded as the gold standard in the online gaming industry, recognizing and rewarding the top operators who have shown outstanding performance in the past year.
“It is an honor for RSI to be selected as Customer Services Operator of the Year every year since EGR started presenting this important award category,” said Richard Schwartz, CEO of RSI. “This award is a validation of our strategy to build deeper long-term relationships with our players. We understand that trust is one of the biggest drivers for consumers in choosing an online gaming and sports betting company and that’s why we automate our platform functionality and empower our customer service teams to find ways to quickly resolve tension points for any player in need of support.”
RSI was once again saluted for its collaborative and communicative culture as well as continual training and development. The judges, made up of the gaming industry’s top leaders, considered innovation, customer satisfaction and impact on retention in awarding RSI Customer Services Operator of the Year for its unwavering commitment to excellence in service.
“We recognize that as the level of promotional aggressiveness declines in the industry, operators such as RSI who from the start and continue to prioritize customer service can be a significant differentiator for our BetRivers brand that will give us a competitive advantage in player retention,” Schwartz added. “We are proud that our BetRivers customer service teams consistently reinforce our brand promise to create a trustworthy, transparent and frictionless player experience when interacting with our valued players.”
About Rush Street Interactive
RSI is a trusted online gaming and sports entertainment company focused on markets in the United States, Canada and Latin America. Through its brands, BetRivers, PlaySugarHouse and RushBet, RSI was an early entrant in many regulated jurisdictions. It currently offers real-money mobile and online operations in fifteen U.S. states: Pennsylvania, Illinois, New Jersey, New York, Ohio, Connecticut, Michigan, Indiana, Virginia, Colorado, Maryland, Iowa, West Virginia, Arizona and Louisiana, as well as in the regulated international markets of Ontario, Canada, Colombia and Mexico. RSI offers, through its proprietary online gaming platform, some of the most popular online casino games and sports betting options in the United States. Founded in 2012 in Chicago by gaming industry veterans, RSI was named the 2023 EGR North America Awards Customer Services Operator of the Year, the 2022 EGR North America Awards Operator of the Year, Customer Services Operator of the Year and Social Gaming Operator of the Year, and the 2021 SBC Latinoamérica Awards Sportsbook Operator of the Year. RSI was the first U.S.-based online casino and sports betting operator to receive RG Check iGaming Accreditation from the Responsible Gaming Council. For more information, visit www.rushstreetinteractive.com.
For RSI Contacts:
Media:
Lisa Johnson
(609) 788-8548
[email protected]
Investors:
[email protected]
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NYSE:RSI
Rush Street Interactive Expands Its Board With Appointment of Thomas Winter
CHICAGO, Dec. 19, 2024 (GLOBE NEWSWIRE) — Rush Street Interactive, Inc. (NYSE: RSI) (“RSI”), a leading online casino and sports betting company in the United States and the rest of the Americas, today announced that it has elected Thomas Winter to its board of directors, effective as of December 16, 2024. With this addition, the board returns to nine members.
“We are thrilled to welcome Thomas to our board”, said Richard Schwartz, CEO of Rush Street Interactive. “His proven track record in the online gaming industry and his strategic vision will be invaluable as we continue to expand our footprint and enhance our offerings. We look forward to his contributions and are confident that his expertise will help drive our future success”.
Mr. Winter is a seasoned executive with extensive experience in the online gaming industry. He began his career in the gaming sector nearly two decades ago and has since established himself as a leader in the field. In 2013, he founded Golden Nugget Online Gaming (GNOG), where he served as President. Under his leadership, GNOG become a top online gaming operator in New Jersey, achieving significant market share and recognition, went public and was later successfully sold for over $1.5 billion to DraftKings, where he developed their multi-brand online casino strategy and led their online casino business until September 2023.
Before founding GNOG, Mr. Winter was the CEO and director of Betclic, a major European online sports betting and gaming operator, and Expekt, a pioneer brand in the online gaming industry, within the Betclic Group. He played a key role as COO at both businesses before being appointed CEO.
About Rush Street Interactive
RSI is a trusted online gaming and sports entertainment company focused on markets in the United States, Canada and Latin America. Through its brands, BetRivers, PlaySugarHouse and RushBet, RSI was an early entrant in many regulated jurisdictions. It currently offers real-money mobile and online operations in fifteen U.S. states: New Jersey, Pennsylvania, Indiana, Colorado, Illinois, Iowa, Michigan, Virginia, West Virginia, Arizona, New York, Louisiana, Maryland, Ohio and Delaware, as well as in the regulated international markets of Colombia, Ontario (Canada), Mexico and Peru. RSI offers, through its proprietary online gaming platform, some of the most popular online casino games and sports betting options in the United States. Founded in 2012 in Chicago by gaming industry veterans, RSI was named the EGR North America Awards Customer Services Operator of the Year five years in a row (2020-2024), the 2022 EGR North America Awards Operator of the Year and Social Gaming Operator of the Year, and the SBC Latinoamérica Awards 2024 Casino Operator of the Year and 2021 Sportsbook Operator of the Year. RSI was the first U.S.-based online casino and sports betting operator to receive RG Check iGaming Accreditation from the Responsible Gaming Council. For more information, visit www.rushstreetinteractive.com.
Contacts
Media:
[email protected]
Investors:
[email protected]
NYSE:RSI
Rush Street Interactive’s Laura McAllister Cox Named Chief Compliance Officer of the Year at Vixio Global Regulatory Awards
CHICAGO, Dec. 05, 2024 (GLOBE NEWSWIRE) — Rush Street Interactive, Inc. (NYSE: RSI) (“RSI”) is proud to announce that Laura McAllister Cox, RSI’s Chief Compliance Officer, has been awarded the highly coveted Chief Compliance Officer of the Year award at the prestigious Vixio Global Regulatory Awards in London. This recognition celebrates Laura’s exceptional leadership, her instrumental role in navigating the ever-evolving regulatory landscape, and her unwavering commitment to fostering a culture of compliance and responsible gaming at RSI.
The Chief Compliance Officer of the Year award highlights compliance leaders who go beyond the call of duty, leading their departments through the complexities of regulatory change while significantly elevating compliance standards across their organizations. Laura’s nomination reflects her steadfast dedication to these principles and her unmatched contributions to the gaming industry.
“Laura McAllister Cox exemplifies the qualities of a transformative compliance leader,” said Richard Schwartz, Chief Executive Officer of Rush Street Interactive. “Her vision, expertise, and unwavering commitment to regulatory excellence have not only positioned RSI as a pioneer in responsible gaming practices but also ensured that RSI consistently sets the industry standard for compliance and innovation. This award is a testament to her extraordinary impact on our company and the broader gaming landscape.”
Laura’s achievements include leading RSI to become the first U.S. operator to receive the Responsible Gaming Council’s RG Check Accreditation, an honor that underscores the company’s dedication to the safety and well-being of its customers while fostering a sustainable gaming environment. Under her guidance, RSI has also achieved market-leading profitability and strategic expansion into new jurisdictions, all while navigating complex regulatory frameworks with precision.
As Chief Compliance Officer of publicly traded Rush Street Interactive, Laura oversees the company’s compliance strategy across a range of critical areas, including regulatory, licensing, anti-money laundering, technical compliance, and responsible gaming. Her leadership has been instrumental in building RSI’s compliance department into a world-class operation with specialized subject matter experts across these domains.
Beyond her achievements at RSI, Laura is widely regarded as one of the most respected voices in the global gaming industry. Her distinguished career spans nearly four decades and includes serving as President of the International Association of Gaming Advisors (IAGA) from 2017 to 2018, as well as legal and compliance leadership roles at esteemed organizations such as Rush Street Gaming, Greenberg Traurig, LLP, and Gaming Partners International Corporation. Her expertise in gaming law and corporate compliance has solidified her reputation as a trusted authority in the field.
Laura’s ability to identify and cultivate exceptional talent, foster collaborative relationships with regulators, and implement forward-thinking compliance strategies has made her an unparalleled leader in the gaming industry. Her initiatives, such as yearly team summits and ongoing training programs, ensure RSI’s compliance team remains agile and equipped to address the ever-changing regulatory landscape.
“I am deeply honored to be named the Chief Compliance Officer of the Year,” said Laura McAllister Cox. “This recognition is a reflection of the incredible work of my team and RSI’s unwavering commitment to compliance excellence and responsible gaming. At RSI, we strive to lead by example and set the standard for innovation, integrity, and collaboration in the gaming industry. I am grateful to be part of a company that values these principles and to work alongside such talented professionals every day.”
The Vixio Global Regulatory Awards celebrate achievements and innovation in compliance and responsible gaming across the global gambling industry.
About Rush Street Interactive
RSI is a trusted online gaming and sports entertainment company focused on markets in the United States, Canada and Latin America. Through its brands, BetRivers, PlaySugarHouse and RushBet, RSI was an early entrant in many regulated jurisdictions. It currently offers real-money mobile and online operations in fifteen U.S. states: New Jersey, Pennsylvania, Indiana, Colorado, Illinois, Iowa, Michigan, Virginia, West Virginia, Arizona, New York, Louisiana, Maryland, Ohio and Delaware, and, as well as in the regulated international markets of Colombia, Ontario (Canada), Mexico and Peru. RSI offers, through its proprietary online gaming platform, some of the most popular online casino games and sports betting options in the United States. Founded in 2012 in Chicago by gaming industry veterans, RSI was named the EGR North America Awards Customer Services Operator of the Year five years in a row (2020-2024), the 2022 EGR North America Awards Operator of the Year and Social Gaming Operator of the Year, and the SBC Latinoamérica Awards 2024 Casino Operator of the Year and 2021 Sportsbook Operator of the Year. RSI was the first U.S.-based online casino and sports betting operator to receive RG Check iGaming Accreditation from the Responsible Gaming Council. For more information, visit www.rushstreetinteractive.com.
Contacts
Media:
[email protected]
Investors:
[email protected]
NYSE:RSI
Rush Street Interactive to Participate at Upcoming Investor Conferences
CHICAGO, Nov. 22, 2024 (GLOBE NEWSWIRE) — Rush Street Interactive, Inc. (NYSE: RSI) (“RSI”), a leading online casino and sports betting company in the United States and the rest of the Americas, today announced that Richard Schwartz, Chief Executive Officer and Kyle Sauers, Chief Financial Officer, will present at the Needham 4th Annual Consumer Tech/Ecommerce Virtual Conference on Monday, November 25 at 3:45 p.m. Eastern Time. The Company will also present at Craig-Hallum’s 4th Annual Online Gaming Conference on Monday, December 2 at 10:00 a.m. Eastern Time.
A live audio webcast of both presentations will be available through the “Investors” section of the Company’s website at www.rushstreetinteractive.com. Replays of the webcasts will be archived on the Company’s website for 90 days.
About Rush Street Interactive
RSI is a trusted online gaming and sports entertainment company focused on markets in the United States, Canada and Latin America. Through its brands, BetRivers, PlaySugarHouse and RushBet, RSI was an early entrant in many regulated jurisdictions. It currently offers real-money mobile and online operations in fifteen U.S. states: New Jersey, Pennsylvania, Indiana, Colorado, Illinois, Iowa, Michigan, Virginia, West Virginia, Arizona, New York, Louisiana, Maryland, Ohio and Delaware, and, as well as in the regulated international markets of Colombia, Ontario (Canada), Mexico and Peru. RSI offers, through its proprietary online gaming platform, some of the most popular online casino games and sports betting options in the United States. Founded in 2012 in Chicago by gaming industry veterans, RSI was named the EGR North America Awards Customer Services Operator of the Year five years in a row (2020-2024), the 2022 EGR North America Awards Operator of the Year and Social Gaming Operator of the Year, and the SBC Latinoamérica Awards 2024 Casino Operator of the Year and 2021 Sportsbook Operator of the Year. RSI was the first U.S.-based online casino and sports betting operator to receive RG Check iGaming Accreditation from the Responsible Gaming Council. For more information, visit www.rushstreetinteractive.com.
Contacts
Media:
[email protected]
Investors:
[email protected]
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