Andrew Cardno

QCI Resorts Unveils Agentic Resort Operations Powered by Unified Real-Time Intelligence

Published

5 hours ago

July 21, 2026

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Quick Custom Intelligence Inc. (QCI), creator of QCI Resorts, announced the next evolution of its Unified Intelligence Platform with the introduction of Agentic Resort Operations, extending real-time intelligence across gaming, hospitality, finance, marketing, loyalty, food and beverage, hotel operations, and enterprise management.

The release marks a significant milestone in the evolution of resort technology. For decades, integrated resorts have relied on disconnected software systems, complex integrations, and historical reporting to manage operations. QCI Resorts replaces that fragmented approach with a single, unified platform where live operational intelligence powers every department and intelligent agents assist operators with faster, more informed decision-making.

As part of this expansion, QCI Resorts now includes native financial management capabilities, bringing financial operations directly into the platform alongside gaming, hospitality, marketing, loyalty, workforce management, and guest engagement. Resort executives can now monitor financial performance, operational efficiency, and guest activity from a single real-time intelligence layer, eliminating traditional barriers between operations and finance.

“Resorts have spent years connecting dozens of independent systems through integrations and data warehouses. That model belongs to another era. The future is unified operational intelligence, where every department is working from the same live data and intelligent agents help operators understand what’s happening, anticipate what’s next, and take action in real time,” said Andrew Cardno, Co-Founder and CTO of Quick Custom Intelligence.

The post QCI Resorts Unveils Agentic Resort Operations Powered by Unified Real-Time Intelligence appeared first on Americas iGaming & Sports Betting News.

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Andrew Cardno

Sky City Acoma Casino Hotel Selects QCI Resorts, Unifying Marketing, Player Development, and Resort Operations

Published

1 day ago

July 20, 2026

GamingAmericas.com

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Quick Custom Intelligence (QCI), creator of QCI Resorts, the Unified Intelligence Platform for Resorts, announced that Sky City Acoma Casino Hotel has selected QCI Resorts to power the next generation of resort operations.

Built on the QCI AGI Platform, QCI Resorts provides a unified operational platform for hospitality, food and beverage, finance, marketing, player development, loyalty, guest engagement, operations, and enterprise intelligence, while gaming systems remain integrated where regulations require. Rather than relying on fragmented software, disconnected applications, and data warehouses, every department operates through a common intelligence layer with a shared, real-time understanding of the business.

The deployment supports Sky City Acoma Casino Hotel’s commitment to delivering exceptional guest experiences by empowering marketing, player development, and resort operations with unified intelligence across the enterprise.

“From both an operational and financial perspective, the ability to securely operationalize AI within the casino environment represents one of the most significant technology advancements we have seen in years. QCI Resorts provides a practical path toward AI-assisted resort operations while maintaining the governance, security, and operational controls required in gaming. The platform’s ability to deliver actionable intelligence through natural language interaction is particularly compelling,” said Dennis Amos, CFO of Sky City Acoma Casino Hotel.

“As resorts become more dynamic, marketing teams, hosts, hotel operations, finance, and executive leadership can no longer succeed in silos. QCI Resorts is the Unified Intelligence Platform for Resorts, enabling every department to operate from the same real-time understanding of the business. By bringing marketing, player development, hospitality, food and beverage, finance, loyalty, and operations together on one platform, resorts can create more personalized guest experiences, empower teams through natural language operations, and establish the foundation for the next generation of agentic AI,” said Andrew Cardno, Co-Founder and CTO of QCI.

The post Sky City Acoma Casino Hotel Selects QCI Resorts, Unifying Marketing, Player Development, and Resort Operations appeared first on Americas iGaming & Sports Betting News.