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Virgin Media O2 Issues Warning Over Significant Rise in Scam Texts

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Virgin Media O2 has urged Brits to stay vigilant after its latest analysis of suspicious messages reveals a significant increase in the number of recruitment, car finance and gambling prize scams.

The telecoms provider has analysed messages reported and blocked throughout the month of August to help inform Brits about the latest scam tactics they need to look out for.

The most commonly reported messages right now are gambling or fake prize scams in which fraudsters offer free “credit” on gambling sites, “prizes” or “rewards” with a link to an unsafe website. The criminals encourage people to hand over personal details including bank information to claim their prize.

The second most common tactic currently being used is “Hi Mum / Hi Dad” scams, where scammers pretend to be a child reaching out to their parent in distress on a new phone number before asking them to transfer money.

Third on the list is fake parking fines – where scammers threaten significant fines or for people’s “license to be revoked” if they do not visit a suspicious website and make an immediate payment.

Also on the rise are recruitment scams where fraudsters say they’re hiring for lucrative positions which don’t exist and car finance scams in which victims are told they are entitled to compensation. In both, scammers encourage people to share personal information and may ask them to pay fees for their services to help secure the job or access compensation.

Murray Mackenzie, Director of Fraud Prevention at Virgin Media O2, said: “Scammers aren’t sticking to old tricks; they’re evolving fast, tapping into trending news and targeting vulnerable people with fake prizes, job offers and financial compensation schemes.

“At Virgin Media O2 we’re doing everything we can and have already blocked more than 600 million scam texts from reaching our customers so far this year. By analysing these messages and sounding the alarm, we’re helping to spread the word about the latest trends and help Brits to swerve the scammers.

“But with fraud continuing to increase, we’re reminding people to remain vigilant; always be careful when you receive a call or text out of the blue, don’t share personal details with anyone and report suspicious messages for free to 7726.”

Customers can help fight back against fraudsters by forwarding suspicious texts or calls for free to 7726 – which spells “SPAM” on an alphanumeric phone keypad – on any network. Customer with certain devices including newer iPhones can also use the “report junk” tool which appears at the bottom of messages from people not in their contacts.

By reporting messages, it makes it easier for new trends to be identified and shut down faster. Numbers reported to Virgin Media O2 are blocked whilst messages are analysed to help improve the company’s blocking technology– which uses machine learning to identify new spam patterns and attempts.

The post Virgin Media O2 Issues Warning Over Significant Rise in Scam Texts appeared first on European Gaming Industry News.

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Team Vitality expands into Trackmania with Star Player Thomas “Pac” Cole

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Team Vitality is making its mark in the racing esports scene with the official addition of Trackmania to its competitive roster, welcoming UK star Thomas “Pac” Cole.

Pac, 27, is widely recognised as one of the world’s top Trackmania players, having claimed first-place finishes at both the 2024 and 2025 Trackmania World Cups. Formerly representing Solary, he brings extensive experience and elite-level skill to Team Vitality as the organisation expands into new esports titles.

Looking ahead, Pac will compete alongside Team Vitality at the 2026 Esports World Cup in Riyadh this August, where Trackmania will make its official debut. The tournament will feature 32 players from around the world battling for a $500,000 prize pool in a fast-paced championship format.

To celebrate Pac’s arrival, fans can claim a new custom Team Vitality Trackmania skin, free for all players in-game.

The move underscores Team Vitality’s dedication to broadening its presence in competitive racing while continuing to attract and develop world-class talent across multiple esports disciplines.

The post Team Vitality expands into Trackmania with Star Player Thomas “Pac” Cole appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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AI-Powered Compliance and Player Support

DigerCompanion — Digicode’s AI Solution for Compliance and Player Support in Regulated iGaming

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Digicode unveiled DigerCompanion, an advanced AI-powered platform tailored specifically for regulated iGaming settings. DigerCompanion streamlines essential player interactions, maintains top regulatory compliance standards, lowers operational costs, bolsters compliance monitoring, and greatly improves the player experience.

The platform provides adaptable deployment choices, allowing operators to run DigerCompanion on-site or in a private cloud, guaranteeing complete ownership and management of sensitive player information.

Comprehensive Features and Capabilities

  • DigerCompanion incorporates six core functions essential to excellence in compliance and player support:
  • Responsible Gaming Automation: Enforces strict self-exclusion protocols while minimizing manual compliance efforts.
  • Promotion and Terms & Conditions Mapping: Centralizes promotional terms and automates player eligibility verification.
  • Game Rules Knowledgebase: Consolidates detailed game mechanics and odds, enabling accurate and regulator-aligned responses to player queries.
  • Bet History API Access: Provides players with transparent, self-service access to verify betting outcomes.
  • Smart Escalation Engine: Employs behavioral analytics to escalate VIP and high-risk cases to specialized human teams appropriately.
  • Multilingual Support: Delivers native-level, context-aware responses across more than 25 languages.

Advantages of Operations

The integration of DigerCompanion leads to significant operational improvements, featuring a decrease in support requests by as much as 40% and a 99% rise in compliance precision. Moreover, the average time taken to handle tickets drops significantly from more than five minutes to less than twenty seconds. Every player interaction is completely traceable, with the platform adjusting in real-time to changing regulatory standards.

The post DigerCompanion — Digicode’s AI Solution for Compliance and Player Support in Regulated iGaming appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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Brook Bakery

MIDNITE PARADES GIANT CHIP BUTTY AHEAD OF STEEL CITY DERBY

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Midnite, principal partners of Sheffield United, unveiled a giant chip butty ahead of the Steel City derby against Sheffield Wednesday. The display coincided with the Blades’ 2-1 victory, which relegated their city rivals.

To celebrate the club’s iconic chip butty anthem, Midnite collaborated with Brook Bakery to create the oversized butty, which was showcased on the touchline prior to kick-off. In addition, hundreds of chip butties will be donated to local homeless charities and food banks across Sheffield in the coming weeks.

Andrew Mook, Head of Brand at Midnite, said: “We wanted to give something back to Sheffield United fans in a way that is synonymous with the club. The chip butty anthem is instantly recognisable as being something unique to Sheffield United, and by creating a giant chip butty, we wanted to have some fun, while ultimately delivering a strong message.

“Midnite is dedicated to offering value to Sheffield United fans. We aren’t just here to use the club and stick our logo on the shirt. We want to become a part of the club, and our initiatives and activations have all been designed to bring fans closer to the clubs they love.

“It has been great to work alongside local Sheffield businesses to create the chip butty, and then to help give back to the community foodbank and charities.”

Throughout the season, Midnite has supported fans by covering travel for away matches, providing complimentary haircuts to celebrate the new year, and unveiling a 50-square-metre mural honoring Chris Wilder opposite Bramall Lane.

The post MIDNITE PARADES GIANT CHIP BUTTY AHEAD OF STEEL CITY DERBY appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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