Compliance Updates
CEOs of Major European iGaming Companies Call for High-quality Regulation to Protect Players and Markets
In a joint letter, the CEOs from EGBA’s member operators—bet365, Betsson, Entain, Evoke, FDJ United, Flutter, LeoVegas and Superbet—showcased their ongoing investments in safer gambling and contributions to European society, while calling for smart, stable and evidence-based regulation that supports the long-term sustainability of regulated gambling in Europe.
The letter is featured in EGBA’s recently published Sustainability Report 2025.
“As CEOs of Europe’s leading gaming and betting companies serving 38 million customer accounts across 21 countries, our principle is simple: safe players are sustainable players. We see every day how effective regulation can deliver safe environments for our players. But the long-term sustainability of our sector depends on a balanced regulatory approach that supports player protection, compliance, and competitiveness. Today, that balance is at risk.
Our responsibility and contribution
We’re pleased to contribute to this year’s EGBA Sustainability Report, which reflects our shared commitment to continue to build a thriving and responsible sector in Europe. As this report shows, our companies are significantly raising industry standards to generate economic and social benefits through responsible operations and promoting safer play.
Encouraging our players to play positively isn’t just the right thing to do, it makes good business sense and reflects our commitment to contribute positively to European society. In 2024, our companies paid €3.8 billion in taxes to help fund public services, sustaining 62,000 jobs, and developing player support tools, now used voluntarily by 34% of players, and sent a record 100 million messages to our players to promote safer play.
Our efforts are backed by dedicated teams working to support our customers every day, with 89% of our employees completing dedicated safer gambling training. We also invested €735 million in the success of European sports last year, from grassroots to professional competitions.
The black market challenge
Yet while we continue to invest significantly in responsible play and compliance, unregulated, untaxed black market operators, based outside Europe, are thriving across the continent. These operators target vulnerable players with unlimited access and significant bonuses, offer no customer protections or support for struggling players, and don’t contribute to public finances or European sports. They operate entirely beyond regulatory oversight, avoiding all costs and obligations, and face few repercussions.
And their appeal only grows when well-intentioned regulation becomes too restrictive. In the Netherlands, new spending caps introduced in 2024 prompted a surge in black market activity. Within just months, unregulated sites were matching the revenue of the country’s regulated market. In the UK, an estimated £2.7 billion is staked annually on black market websites, costing taxpayers £335 million in lost taxes.
The path forward
The answer to this growing problem is not deregulation but smarter, more balanced regulation. We call for coordinated action:
Policymakers should prioritise regulation that is evidence-based and behaviourally informed to channel players toward the safer, regulated environment – not away from it.
Regulators should strengthen enforcement against black market operators based outside Europe who undermine the well-developed safety nets established in Europe.
Industry stakeholders should promote and work only with operators licensed and regulated in Europe.
Our commitment to sustainability
Despite these challenges, Europe is well positioned to lead the world in sustainable gambling. Our companies have shown that commercial success and social responsibility go hand in hand. We’ll continue to invest in messaging, training, research, and innovative tools that improve player protection and raise industry standards.
But we cannot do this alone. We need a stable, long-term vision for regulated markets – one built on evidence, consultation, and collaboration, rather than measures that end up putting players in harm’s way. Otherwise, Europe risks undermining its safe, regulated gambling environment that has been diligently built over many years. The black market isn’t just a business challenge for us – when regulation drives players away from the regulated market, everyone loses, especially vulnerable players.
Europe has a clear choice: either let regulated markets continue to lose ground to unregulated operators who undermine consumer protection and offer nothing positive to our society, or work together to protect players and support responsible operators who invest billions every year in Europe’s future.
We believe in the path of cooperation and are committed to building it further.”
The post CEOs of Major European iGaming Companies Call for High-quality Regulation to Protect Players and Markets appeared first on European Gaming Industry News.
Compliance Updates
PlayCity Partners with Streaming Platform Kick to Block Illegal Gambling Ads
PlayCity, the state agency overseeing the gambling and lottery sector in Ukraine, has partnered with streaming platform Kick to further accelerate the blocking of illegal gambling ads on the platform.
“We are directly providing Kick’s headquarters with a list of channels that violate legislation and illegally advertise gambling,” PlayCity said.
The agency said that the first two channels on the platform were blocked during the past week.
In addition, at the agency’s request, access was restricted last week to 37 accounts across TikTok, Instagram, Twitch and Kick, with the blocked accounts having a combined audience of more than 895,000 users.
Specifically, access was restricted to 20 TikTok accounts with 473,000 followers, 11 Instagram accounts with 314,000 followers, four Twitch channels with 107,000 followers, and two Kick channels with 1200 followers.
“Blocking such content helps quickly stop the recruitment of users into gambling through illegal advertising campaigns,” PlayCity said.
The post PlayCity Partners with Streaming Platform Kick to Block Illegal Gambling Ads appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
Compliance Updates
KSA – Target for Gambling Tax Increase Not Achieved: Expected Tax Revenues Turn Out Lower
The recent increase in the Dutch gambling tax has failed to achieve its primary financial objectives. This is evident from the “monitor of the effects of the increase in gambling tax,” conducted by the Ministry of Finance and the Dutch Gaming Authority. As of January 1, 2025, the gambling tax was increased from 30.5% to 34.2%, and in 2026 the rate was further raised to 37.8%. The aim of this increase was to raise government revenue. The monitor shows that this goal is not being achieved as expected: the projected tax revenues turned out lower.
The tax increase was expected to yield an additional €108 million in 2025 compared to the previous year, and €216 million in 2026. However, the monitor shows that these amounts are turning out much lower: an additional €2 million was collected in 2025, and €57 million in 2026. Moreover, the tax increase is causing a decrease in revenue from state participations, resulting in even lower additional revenue for the State.
The fact that tax revenues are lower is due to several developments. In the years measured, various measures were taken to better protect players, causing the gross gaming result (GSR) of providers to decrease. This leads to a decrease in the tax base, the amount on which tax must be paid. The tariff increase itself may also have led to a decrease in the tax base, for example because physical establishments of gambling companies were closed in the interest of profitability.
The monitor also examined the effects on market size, channeling, and contributions to charities and sports. It is not possible to draw conclusions regarding this, as multiple changes occurred simultaneously. For instance, the aforementioned rules to better protect players and various advertising restrictions have also impacted the gambling market.
The post KSA – Target for Gambling Tax Increase Not Achieved: Expected Tax Revenues Turn Out Lower appeared first on Americas iGaming & Sports Betting News.
BGaming
LatAm: Beyond Brazil – Chile, Uruguay and Peru’s Regulatory Trajectories
Looking beyond Brazil, which LatAm market stands out most right now, and what makes it attractive?
Liam Hoofe, Content Strategist at GameOn
Based on our research for GO Intel, I think Chile is the market to watch out for the most. The size of the opportunity is potentially massive, with the Chilean Senate’s own figures estimating that more than 5 million Chileans are already gambling online.
The demand is definitely there, and broader discussions about a regulatory framework are underway. Our estimates in GO Intel also put channelisation rates at 80% if enforcement and regulation ran smoothly.
The proposed ‘cooling-off’ period for operators already active there is also quite a unique approach, and it will benefit those who approach the market with the right foundations in place.
Of course, as we’ve seen with Brazil, there will no doubt be a lot of public debate around the market, and the tax structure could be complex, but of the three we researched, this one still stands out the most.
Paulina Hovar, Lead Sales Manager LATAM at BGaming
Right now, Mexico and Argentina stand out the most to me.
Mexico has been showing steady growth for a while now. It’s already a fairly mature market with strong operator presence, but there’s still plenty of room to scale. At the same time, one of the main things to watch is the tax situation and how regulation may develop in the future, since that could impact profitability and market dynamics.
Argentina is interesting for a different reason. The market is regulated at the provincial level, so it’s much more decentralized. That creates opportunities because entry can be more flexible, but it also means you need to understand the local landscape and choose partners and regions carefully.
Ramiro Atucha, Board Advisor to Kiron Interactive
Mexico stands out. The size of the market alone makes it attractive, and the current regulation is already acceptable enough for public companies to feel comfortable operating there. It’s also moving toward a more formal framework, so there’s still margin to grow. Beyond Mexico, I’d point to Chile, certain provinces in Argentina, and Colombia. All three have their own dynamics, but they’re markets you can’t ignore right now.
When entering markets that are still evolving from a regulatory perspective, what’s the right balance between moving early and waiting for clarity?
Liam Hoofe, Content Strategist at GameOn
That’s the million-dollar question, and it’s one I’m not sure there is a 100% correct answer to. For me, it’s about building relationships, ensuring you have the right infrastructure in place, and understanding a market before you invest.
Operators and studios that just enter with no understanding of the culture and of the way the regulatory landscape could adapt are putting themselves at risk of failing.
Trying to remain one step ahead of regulation and working alongside the regulators to help the market mature is always going to be a much better approach than just waiting for regulation to come into place and being reactive.
Paulina Hovar, Lead Sales Manager LATAM at BGaming
It depends on how mature the market is.
If the regulatory framework is already clear and established, then the best approach is to operate fully within the licensed model from day one.
But in markets that are still in a gray or transitional stage, where operators are already active, it can make sense to take a more gradual approach. That could mean building partnerships, adapting the product to local needs, and preparing for future regulation before fully committing.
You also have to be very careful about legal and reputational risks. Every market is different, so timing and level of involvement should be assessed on a case-by-case basis.
Ramiro Atucha, Board Advisor to Kiron Interactive
As early as possible, as long as it isn’t illegal or forbidden. That’s the right moment to enter and transition through the regulatory process. Brazil is the clearest example. Sports betting was legalized in 2018, but the full regulatory framework only came in late 2023, with licensed operations starting in 2025. The operators that used those years to attract players, test the market and build name recognition without breaking the law made a real difference. By the time regulation arrived, they were already established.
As markets like Chile, Peru, and Uruguay develop, what will separate the brands that succeed from those that struggle?
Liam Hoofe, Content Strategist at GameOn
The biggest differentiator for me is localisation, and by that, I mean real localisation, not just translating a game into Spanish and calling it a day. This means actually creating products and promotions that speak to local audiences. LatAm is not just some big monolithic market with a one-size-fits-all solution – brands that succeed there are the ones that understand this. The ones who know that a player in Chile is not the same as one in Uruguay or Brazil are going to be the big winners.
On top of that, working closely with regulators and showing genuine concern for players’ well-being in these markets will make a huge difference. It’s not enough anymore to just display simple responsible gambling tools; players want to see it in your actions, and it’s obvious to them which brands really care and which are just ticking boxes.
And finally, local partnerships. Some of the most successful companies we work with are those that really integrate themselves and find local partners that offer genuine insight into communities, and can be leveraged to build trust. This can be achieved in a number of different ways, whether it’s through working with local content creators and influencers or getting involved with local charities and events.
Paulina Hovar, Lead Sales Manager LATAM at BGaming
As markets like Chile, Peru, and Uruguay continue to develop, the following three factors will set successful brands apart from the rest.
First, strong local partnerships. Without people on the ground and a real understanding of how each market works, it’s very difficult to build a sustainable position.
Second, product adaptation. Translation alone is never enough. Companies need proper localization that reflects user behavior, cultural differences, and local audience preferences.
And third, regulatory readiness. The companies that invest early in certification, compliance, and building the right processes will have a major advantage later on. It’s expensive and takes time, but in regulated markets, long-term preparation usually makes the difference between short-term growth and lasting success.
Ramiro Atucha, Board Advisor to Kiron Interactive
Brands that bring international experience and proven competitiveness from other markets, combined with genuine local understanding, will get the best of both worlds. The international background gives you credibility and product depth. The local presence gives you a product that’s actually adapted to how players in that country behave. Neither side works on its own. In Chile, Peru, and Uruguay, the operators who get this combination right are the ones who’ll separate from the pack.
The post LatAm: Beyond Brazil – Chile, Uruguay and Peru’s Regulatory Trajectories appeared first on Americas iGaming & Sports Betting News.
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