Compliance Updates
Taichi Tech Limited Fined £170,000 for Unfair Terms and Conditions
An online gambling business has been fined £170,000 by the UK Gambling Commission (UKGC) for regulatory failures including the use of unfair terms and conditions.
Taichi Tech Limited – trading as Fafabet – will also have to undergo a third-party audit to ensure it is effectively implementing its anti-money laundering and safer gambling policies, procedures and controls.
A Commission investigation revealed Taichi Tech Limited had stated that: “Fafabet have the right at their own discretion to close accounts or forfeit winnings” within their bonus terms for new casino promotions.
The Gambling Commission’s investigation concluded that Taichi Tech Limited breached the fair and open licensing condition by including a discretionary term allowing the operator to close customer accounts or forfeit winnings without clear justification. Such terms lack transparency and may lead to unfair outcomes for consumers.
The Consumer Rights Act 2015 (CRA) is the general consumer protection legislation, and it is explicitly referenced within the Licence Conditions and Codes of Practice (LCCP) that gambling companies must follow. The LCCP requires licensees to ensure that their terms and practices are fair, clear, and do not breach consumer protection law. Operators must therefore have regard to the CRA as part of their overall compliance obligations under the LCCP.
The investigation also found failures relating to anti-money laundering and social responsibility breaches.
Examples included:
• some customers were able to gamble large sums within a short period of time, despite the operator holding limited customer information
• in certain cases, individuals exhibiting potential markers of harm — such as high-velocity spending over short periods — received insufficient customer interaction from the operator
• where safer gambling emails were sent but not acknowledged by the customer and concerning behaviour continued, there was no further follow-up or intervention by the operator.
John Pierce, Director of Enforcement and Intelligence at the Gambling Commission, said: “We expect all operators — regardless of their size or customer base — to comply with consumer protection legislation and ensure their terms and conditions meet regulatory standards.
“Licensed operators must ensure their terms are clear, fair, and transparent, so customers fully understand what to expect.”
He added that the Commission’s assessment identified deficiencies in the operator’s social responsibility and anti-money laundering controls, including failures to effectively manage risk and implement adequate consumer protection measures.
The operator has acknowledged that it previously fell short of the standards expected by the Commission and has since taken steps to address these shortcomings. As part of the regulatory outcome, the operator is required to commission an independent third-party audit to provide assurance of ongoing compliance with all relevant regulatory requirements.
The post Taichi Tech Limited Fined £170,000 for Unfair Terms and Conditions appeared first on European Gaming Industry News.
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Digitain strengthens its regulated presence in Europe by obtaining Belgium’s E Category License.
Digitain, the leading iGaming solutions provider, has announced that it has been officially licensed to operate in Belgium, marking a significant milestone in the company’s ongoing European expansion. This achievement highlights Digitain’s commitment to compliance, innovation, and delivering trusted solutions to its global partners.
Belgium is a highly regulated jurisdiction with strict standards to ensure fair play and responsible gaming. Securing this license further strengthens Digitain’s reputation as a reliable and compliant technology provider, enabling it to offer its award-winning solutions fully aligned with local regulations.
Digitain remains committed to expanding its regulated market presence, fostering partner success, and upholding the highest standards of compliance and data protection.
The post Digitain Expands into Belgium with Regulatory License Approval appeared first on European Gaming Industry News.
Compliance Updates
Spelinspektionen Develops New Risk Assessment for Money Laundering in the Swedish Gambling Market
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Spelinspektionen, the Swedish Gambling Authority, has developed a new risk assessment for money laundering in the Swedish gambling market.
In this risk assessment, which replaces previous assessments, the various approaches that enable licensees to be exploited for money laundering, referred to as threats, have been updated to better reflect the current situation. The vulnerabilities of the gaming forms, i.e. circumstances that are assessed to be able to affect the possibility of a threat occurring, have also been revised.
The method for assessing risk has also been revised to harmonise the Swedish Gambling Authority’s risk assessment with the national risk assessment produced by the Coordination Function for Measures Against Money Laundering and Terrorist Financing and the supranational risk assessment published by the European Commission.
The Swedish Gambling Authority has previously assessed that there is a low risk of land-based commercial casino gaming being used for money laundering. The authority’s regulations have therefore exempted the gaming form from the application of the money laundering regulations and a number of provisions in the Gambling Act. In the Swedish Gambling Authority’s new revised risk assessment, the risk of the gaming form being used for money laundering is no longer assessed as low. As a result, the Swedish Gambling Authority has initiated regulatory work to review the exemptions from the requirement to apply the money laundering regulations and register players and agents. Interested parties will have the opportunity to submit comments on the regulatory changes in a forthcoming consultation.
The post Spelinspektionen Develops New Risk Assessment for Money Laundering in the Swedish Gambling Market appeared first on European Gaming Industry News.
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The NSW Government has amended the Casino Control Regulation to extend the term of The Star’s manager Nick Weeks, who will continue to have oversight of casino operations until at least 31 March 2026.
The government extended Mr Weeks’ term at the request of the NSW Independent Casino Commission (NICC) after the NICC declined to lift the suspension of The Star’s licence.
Mr Weeks will continue to hold the licence for The Star over the next six-month period, allowing the casino to operate gaming facilities while its licence remains suspended.
The NICC first appointed Mr Weeks to the role of manager in October 2022, when The Star’s casino licence was suspended following the first Bell Review.
NICC Chief Commissioner Philip Crawford said there was still too much uncertainty surrounding The Star to consider reinstating its casino licence at this time.
“The NICC considers it appropriate to continue with the current arrangement so it can better assess the effectiveness of important remediation work and await the outcomes of other pressing financial matters concerning The Star,” Mr Crawford said.
“The NICC understands the many challenges The Star is facing and is closely monitoring The Star’s progress as it works to prove it is capable of regaining its casino licence.”
The post NICC extends The Star manager’s term for six months appeared first on European Gaming Industry News.
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