Compliance Updates

UKGC to Introduce New Rules to Increase Safety and Simplicity of Consumer Promotional Offers

Published

11 months ago

March 27, 2025

ukgc-to-introduce-new-rules-to-increase-safety-and-simplicity-of-consumer-promotional-offers

Reading Time: 2 minutes

New rules increasing the safety and simplicity of consumer promotional offers are to be introduced by the UK Gambling Commission.

Gambling businesses will be banned from offering potentially harmful offers involving consumers having to carry out two or more types of gambling, such as betting and playing slots.

Operators will also be limited on the number of times bonus funds must be re-staked before the consumer can withdraw winnings from the bonus.

The changes follow a consultation and are consistent with the 2023 White Paper High stakes: gambling reform for the digital age.

Mixed product promotion ban

Mixed product promotional offers provide bonuses on the condition the consumer plays different products, such as betting and playing slots.

But evidence shows consumers are more at risk of harm when they gamble on multiple products rather than a single product. There is also the risk that mixed product promotions confuse consumers because of complex terms and conditions.

The ban is aimed at reducing harm and boosting fairness and openness.

Bonus wagering requirements limited to ten

Some promotional offers provide bonus funds to consumers on the condition the consumer re-stakes any winnings multiple times before being allowed to withdraw winnings from the bonus.

For example, a £10 bonus with a 50 times wagering requirement requires the consumer to play through £500 before the winnings can be withdrawn.

Such high wagering requirements could confuse consumers and lead them to gamble for longer, and faster, than they are used to.

Capping the wagering requirement to ten decreases the likelihood of harm, reduces complexity and improves transparency while maintaining consumer choice.

Rewording the rewards and bonus section of Licence Conditions and Codes of Practice (LCCP)

To ensure increased clarity of the Commission’s current expectations of operators it will alter the structure and wording of Social Responsibility Code 5.1.1 (Rewards and Bonuses).

All changes will come into force on 19 December 2025.

Tim Miller, Executive Director for Research and Policy, said: “These changes will better protect consumers from gambling harm and give consumers much better clarity on, and certainty of, offers before they decide to sign up.”

The post UKGC to Introduce New Rules to Increase Safety and Simplicity of Consumer Promotional Offers appeared first on European Gaming Industry News.

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ACMA

ACMA Blocks More Illegal Online Gambling Websites

Published

1 hour ago

February 16, 2026

Wladimir P.

acma-blocks-more-illegal-online-gambling-websites

The Australian Communications and Media Authority (ACMA) has requested the Australian internet service providers (ISPs) to block more illegal online gambling sites, after investigations found these services to be operating in breach of the Interactive Gambling Act 2001.

The latest sites blocked include:

Lucky Mate

Vegastars

Wombet

Cosmobet

Fortune Play

Fortunica

Rolletto

Velobet

Website blocking is one of a range of enforcement options to protect Australians against illegal online gambling. Since the ACMA made its first blocking request in November 2019, 1518 illegal gambling and affiliate websites have been blocked. Over 220 illegal services have also pulled out of the Australian market since the ACMA started enforcing new illegal online gambling rules in 2017.

The post ACMA Blocks More Illegal Online Gambling Websites appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

3 Oaks Gaming

3 Oaks Gaming Enters Spanish Market

Published

3 days ago

February 13, 2026

Wladimir P.

3 Oaks Gaming, an established distributor of iGaming content, has entered the Spanish market after securing certification to supply its slot portfolio in the region.

This approval enables Spanish-licensed operators to integrate more than 20 of 3 Oaks Gaming’s games, bringing some of the distributor’s most recognised slots to local players.

Certified titles available include recent releases such as 4 Pots of Egypt: Hold and Win, Rush for Gold, and Egypt Power. The portfolio showcases 3 Oaks Gaming’s signature Hold & Win mechanic alongside Scatter Pays and its increasingly popular 3 and 4 Pot models, delivering engaging gameplay certified for the Spanish market.

Securing the Spanish certification represents a significant step in 3 Oaks Gaming’s ongoing European growth strategy, supporting its expansion across established and regulated markets.

By entering Spain with a robust, fully approved portfolio, the distributor underlines its commitment to compliance while offering operators content that is aligned with local market requirements and player preferences.

Krasimir Pankovski, Head of Sales at 3 Oaks Gaming, said: “Spain is a strategically important regulated market for us, and obtaining certification here marks an important milestone in our growth journey. By launching a diverse range of certified titles, we are giving Spanish-licenced operators the flexibility to offer engaging content while meeting the highest regulatory standards.”

The post 3 Oaks Gaming Enters Spanish Market appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

Compliance Updates

Dutch Regulator KSA Warns Operators Over “Early Payout” Feature

Published

3 days ago

February 13, 2026

Wladimir P.

The Dutch Gambling Regulator (KSA) has contacted several online sports betting providers regarding incomplete information about the “early payout” feature. The “early payout” feature allows a bet to be considered won before the match has officially ended. This feature is not available in the event of a draw. The KSA found that several providers failed to communicate this sufficiently, making it appear as if players could also use this option for draws.

Early payout

The Early Payout feature allows players to declare their bet a winner if their team has a two-goal lead during the match, regardless of the final result. The odds for Early Payout bets are lower than those for regular bets. The problem arises when this option appears to be offered for draw bets, as there is no team with a lead.

Unclear information leads to confusion

Providers also promote lower odds for draws under the “early payout” feature. The providers’ terms and conditions then state that early payouts are not possible for draws, but this isn’t always clearly communicated when placing the bet. This creates confusion among players, who may assume that early payouts also apply to draws.

Obligation to provide clear information

Providers are required to provide clear and understandable information about the possible outcomes of a bet, including the associated terms and conditions. The KSA determined that providers were not complying with this obligation when providing information about the “early payout” feature. Providers that offer this feature have been contacted and have improved their communication so that players are now more clearly informed about the limitations of early payout for bets on draws.

The post Dutch Regulator KSA Warns Operators Over “Early Payout” Feature appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.