Compliance Updates
UKGC to Introduce New Rules to Increase Safety and Simplicity of Consumer Promotional Offers
New rules increasing the safety and simplicity of consumer promotional offers are to be introduced by the UK Gambling Commission.
Gambling businesses will be banned from offering potentially harmful offers involving consumers having to carry out two or more types of gambling, such as betting and playing slots.
Operators will also be limited on the number of times bonus funds must be re-staked before the consumer can withdraw winnings from the bonus.
The changes follow a consultation and are consistent with the 2023 White Paper High stakes: gambling reform for the digital age.
Mixed product promotion ban
Mixed product promotional offers provide bonuses on the condition the consumer plays different products, such as betting and playing slots.
But evidence shows consumers are more at risk of harm when they gamble on multiple products rather than a single product. There is also the risk that mixed product promotions confuse consumers because of complex terms and conditions.
The ban is aimed at reducing harm and boosting fairness and openness.
Bonus wagering requirements limited to ten
Some promotional offers provide bonus funds to consumers on the condition the consumer re-stakes any winnings multiple times before being allowed to withdraw winnings from the bonus.
For example, a £10 bonus with a 50 times wagering requirement requires the consumer to play through £500 before the winnings can be withdrawn.
Such high wagering requirements could confuse consumers and lead them to gamble for longer, and faster, than they are used to.
Capping the wagering requirement to ten decreases the likelihood of harm, reduces complexity and improves transparency while maintaining consumer choice.
Rewording the rewards and bonus section of Licence Conditions and Codes of Practice (LCCP)
To ensure increased clarity of the Commission’s current expectations of operators it will alter the structure and wording of Social Responsibility Code 5.1.1 (Rewards and Bonuses).
All changes will come into force on 19 December 2025.
Tim Miller, Executive Director for Research and Policy, said: “These changes will better protect consumers from gambling harm and give consumers much better clarity on, and certainty of, offers before they decide to sign up.”
The post UKGC to Introduce New Rules to Increase Safety and Simplicity of Consumer Promotional Offers appeared first on European Gaming Industry News.
Compliance Updates
EGBA Urges EC to Tackle Rising Online Fraud in Gambling Sector
The European Gaming and Betting Association (EGBA) has provided evidence to the European Commission’s recent call for evidence on its upcoming EU Action Plan on Fighting Online Fraud – an initiative to reduce online fraud across different economic sectors in the EU through strengthened coordination and cross-border cooperation. The submission urges coordinated EU action to tackle fraudulent gambling sites and apps that exploit the reputation of legitimate operators.
Supported by documented evidence, the submission highlights how fraudsters systematically impersonate licensed gambling operators to deceive consumers across Europe. The evidence includes examples of fraudulent websites using domain names that mimic or closely resemble legitimate operators, illegal gambling apps distributed through Google Play and Apple App Store, phishing campaigns impersonating licensed brands and social media advertising that drives users towards real-money apps, based outside of the EU, that are disguised as games.
These types of fraud expose players to risks of identity theft, financial loss and unsafe gambling environments where well-established safeguards offered by regulated operators, like self-exclusion, do not exist. EGBA members report that across Europe fraudulent domains and applications frequently reappear shortly after takedown, creating ongoing consumer exposure despite continuous monitoring, takedown notifications and repeated enforcement actions.
Illegal operators now capture an estimated 27% (worth approximately €18 billion) of Europe’s total online gambling market gross gaming revenue in 2025. The submission addresses the risks posed by offshore operators, based outside the EU, who deliberately increase consumer risk by falsely claiming to hold gambling licenses granted by countries in the EU, misrepresenting their regulatory status and disguising gambling products as games. These fraud patterns are closely linked to the rapid expansion of unregulated illegal platforms in Europe that threaten both consumers and legitimate operators.
The Commission’s Action Plan on Fighting Online Fraud is planned for adoption in the second quarter of 2026.
Dr Ekaterina Hartmann, Director of Legal and Regulatory Affairs at EGBA, said: “The evidence we’ve gathered shows how fraudsters are systematically exploiting the trust consumers place in the licensed gambling environment, putting European consumers at risk and allowing the illegal online gambling market to grow. From fake websites and fraudulent apps to phishing campaigns and social media scams, these threats reappear as quickly as they’re taken down. Fragmented national approaches to these types of fraud are not enough – we need coordinated EU-level action to ensure consumers and legitimate operators aren’t left fighting an uphill battle against fraud.”
The post EGBA Urges EC to Tackle Rising Online Fraud in Gambling Sector appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
BetMGM
PA Gaming Control Board Imposes $100,000 Fine on BetMGM
The Pennsylvania Gaming Control Board (Board) at its public monthly meeting approved a consent agreement presented by the Board’s Office of Enforcement Counsel (OEC) resulting in a $100,000 fine to BetMGM.
In its approval of the consent agreement, the Board agreed that BetMGM failed to have sufficient procedures to prevent fraudulent behavior on its BetMGM and Borgata wagering platforms. This includes insufficient Know-Your-Customer (KYC) protocols that allows for the creation, access and use of multiple accounts by individuals using personal identifying information of other individuals and the funding of those accounts using stolen or fraudulently obtained payment devices.
The consent agreement identified four individual fraud rings that:
1. operated for approximately 25 months until January 2024 with 1567 accounts created using personal identifying information of other individuals and $229,580 of combined wagering;
2. operated for approximately 34 months until November 2024 with 34 accounts created using personal identifying information of other individuals and over $14,598 of combined wagering;
3. operated for approximately 29 months until November 2023 with 119 accounts created using personal identifying information of other individuals and $895,092 of combined wagering
4. operated for approximately 19 months until December 2023 with 304 accounts created using personal identifying information of other individuals and $867,910 of combined wagering.
The Board also took actions to place 16 individuals on its various Involuntary Exclusion Lists. Placement on an Involuntary Exclusion List prohibits individuals from either gaming in a casino in Pennsylvania, via an online betting site regulated by the Board, or at a Video Gaming Terminal (VGT) location.
The actions by the Board include placement of four adults on the Involuntary Casino Exclusion list for leaving minors unattended at a casino property while they gambled:
• A male patron who left an 11-year-old in a vehicle in the parking lot at Hollywood Casino York for 52 minutes while he gambled at slot machines and table games;
• A male patron who left a 5-year-old in a vehicle in the parking lot at Rivers Casino Philadelphia for 17 minutes while he gambled at table games and the sportsbook;
• A male patron who left a 9-year-old in the parking lot at Rivers Casino Philadelphia for 1 hour 7 minutes while he gambled at table games and the sportsbook; and,
• A male patron who left two minors, ages 7 and 12, in a vehicle in the parking lot at Parx Casino for 32 minutes while he gambled at slot machines.
Actions such as these to deny statewide gambling privileges serve as a reminder that adults are prohibited from leaving minors unattended in the parking lot or garage, a hotel, or other venues at a casino since it creates a potentially unsafe and dangerous environment for the children. To complement the efforts by casinos to mitigate this issue, the Board created an awareness campaign, “Don’t Gamble with Kids” (DontGamblewithKids.org).
In addition to the four adults listed above, 12 others were placed on either or both of the Involuntary Casino Exclusion and Involuntary Interactive Exclusion Lists for various actions.
These matters, presented by the Board’s Office of Chief Counsel and the OEC, raise the number of individuals now on the Board’s various Involuntary Exclusion Lists to 1515.
The post PA Gaming Control Board Imposes $100,000 Fine on BetMGM appeared first on Americas iGaming & Sports Betting News.
Compliance Updates
Peter Knutsson Becomes New Director General of Swedish Gambling Authority
The Swedish government has appointed Peter Knutsson as the Director General of the Swedish Gambling Authority. The appointment will run until 31 August 2032.
Peter Knutsson most recently came from the role of Advertising Ombudsman and will take up his position as Director General on 17 August 2026.
Peter Knutsson took office as Advertising Ombudsman in August 2024, and was previously Head of Unit at the Ministry of Finance. He has over 20 years of experience as a manager and leader and has a background as a lawyer, with solid knowledge of consumer issues and consumer legislation. Peter Knutsson has previously worked for the European Commission and as an advisor to the Swedish Financial Supervisory Authority.
“With the solid experience Peter Knutsson has from, among other things, the Ministry of Finance, consumer affairs and most recently the Advertising Ombudsman, this will be very good for the authority,” said Spelinspektionen’s Chairwoman Madelaine Tunudd.
“I welcome the government’s decision on a new Director General for the Swedish Gambling Authority and will ensure that Peter Knutsson receives a good introduction in my handover as acting Director General,” said Johan Röhr at the Swedish Gambling Authority.
The post Peter Knutsson Becomes New Director General of Swedish Gambling Authority appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
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