Compliance Updates
Jérôme Gallot is Appointed Mediator of ANJ
Jérôme Gallot is appointed gaming mediator from December 2, 2024, by a decision of Isabelle Falque-Pierrotin, President of the National Gaming Authority. This appointment comes following his registration on the list of consumer mediators by the Consumer Mediation Evaluation and Control Commission.
Born in October 1959, Jérôme Gallot has been a member of the Court of Auditors since 1985. He has spent almost his entire career outside this jurisdiction. First from 1989 within the Ministry of Economy and Finance, where he was Director General of the Directorate General for Competition, Consumer Affairs and Fraud Control (DGCCRF) from 1997 to 2003. Then in large public institutions among the management bodies of the Caisse des Dépôts and at the head of some of its subsidiaries such as CDC Entreprise or the Strategic Investment Fund. In 2011, he joined the executive committee of Veolia Environnement, managing Veolia-Transdev. He then founded his own consulting firm, specializing in the fields of competition law and consumer law.
Between 2004 and 2021, he was a director of numerous listed and unlisted companies. Since 2024, he has been a director of a foundation.
Games mediation
The aim of gambling mediation is to promote the amicable settlement of disputes that may arise between players and gaming or betting operators approved by the ANJ or holders of exclusive rights (Française des jeux and PMU).
Before contacting the mediator from the mediateurdesjeux website, people must first contact the operator in writing. Depending on the response obtained or in the absence of a response from the operator within 20 days, players can then contact the mediator. The parties may withdraw from the mediation process at any time. The mediator’s proposal has no binding effect, each party being free to accept or refuse the solution chosen by the mediator. Finally, participation in mediation does not exclude the possibility of an appeal before a court.
The main figures of mediation
1523 applications received in 2023.
Sports betting represents the vast majority of mediation requests (91%)
752 applications declared inadmissible. The absence of a prior written complaint to the operators constitutes the main reason for inadmissibility (89%)
About a third of requests receive partial or full satisfaction.
The post Jérôme Gallot is Appointed Mediator of ANJ appeared first on European Gaming Industry News.
Asia
Playson Secures Approval from PAGCOR for Game Distribution in Philippines
Playson, the accomplished digital entertainment supplier, has secured approval from the Philippine Amusement and Gaming Corporation (PAGCOR) for the distribution of its games in the regulated Philippine market.
The approval was achieved through close cooperation between Playson and its aggregation partner, Light & Wonder, enabling Playson’s portfolio to be made available to licensed operators in the Philippines.
The project was delivered in a matter of days through a coordinated effort across Playson’s and Light & Wonder sales, integration, architecture and compliance teams. From a technical perspective, the process was completed with no major market-entry or infrastructure changes needed, as Playson’s platform was already prepared to meet the relevant specifications.
The milestone marks a new regulated market entry for Playson, which already operates in 27 regulated markets worldwide. PAGCOR approval further reinforces the company’s position as a recognised entertainment supplier with a strong and expanding compliant markets’ presence, and for delivering high-quality gaming content to operators and players around the world.
Ben Wood, Chief Commercial Officer at Playson, said: “Securing PAGCOR approval is an important step in Playson’s continued regulated-market growth. The Philippines represents an exciting opportunity for the business, and we are delighted to have achieved this milestone in cooperation with our valued aggregation partner, Light & Wonder.
“This approval reflects the strength of our platform, the readiness of our technology and the expertise of the teams involved. We are proud to bring Playson’s product suite to a new audience and to further strengthen our international presence.”
The post Playson Secures Approval from PAGCOR for Game Distribution in Philippines appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Compliance Updates
Expanse Studios Secures Colombia Market Certification
Expanse Studios, a subsidiary of Meridian Holdings Inc., announced regulatory certification enabling commercial deployment across Colombia’s online gambling market.
Gaming Associates, a UKAS-accredited testing laboratory (accreditation number 9263), certified Gates of Olympia, Candy’s Bonanza, and Leprechaun’s Wish as compliant with technical standards established by Colombian regulatory authorities. This certification authorizes deployment on licensed gaming platforms operating under Coljuegos oversight.
Colombia represents Latin America’s first comprehensively regulated online gambling market, operating under framework legislation established in 2016. According to reports, Colombia’s online gambling market generated $1.29 billion in revenue during 2024, growing at 9.53% CAGR with projections reaching $2.03 billion by 2029. Online casino games and sports betting account for the majority of market activity, with 82% of Colombians participating in games of chance according to industry research.
The market operates under strict regulatory oversight by Coljuegos, Colombia’s gaming authority, requiring comprehensive licensing and technical certification for content providers seeking market access. Colombia’s structured regulatory framework and established licensing infrastructure position the market as strategically valuable for B2B content providers targeting Latin American expansion.
“Colombia is one of the most mature regulated markets in Latin America. Certification here establishes the regulatory foundation we need to scale across the region. The market’s proven that regulated frameworks can work in LatAm—very high player participation shows demand exists when operators can operate legally. That’s the model we’re building toward in other territories,” said Damjan Stamenkovic, CEO of Expanse Studios.
The Colombia certification follows Expanse Studios’ recent regulatory approvals in Estonia, Latvia, and Portugal, continuing the studio’s expansion across regulated markets in Europe and Latin America. With over 1300 B2B operator partnerships globally and a portfolio of 70+ proprietary titles, Expanse continues building distribution infrastructure in jurisdictions where regulatory compliance creates competitive differentiation.
The post Expanse Studios Secures Colombia Market Certification appeared first on Americas iGaming & Sports Betting News.
Compliance Updates
MGA Representative Appointed Co-Chair of GREF InfoStat Working Group
Erika Spiteri Bailey, the Senior Executive of Business Intelligence & Data Analytics at the Malta Gaming Authority (MGA), has been officially appointed as the Co-Chair of the InfoStat Working Group within the Gambling Regulators European Forum (GREF).
Erika Spiteri Bailey will serve in this role alongside Anssi Airas, representing the National Police Board of Finland.
GREF is a forum for European gaming regulators, facilitating the exchange of views and the development of approaches to common regulatory challenges. Within this framework, the InfoStat Working Group provides a platform for regulators to collaborate and exchange insights on the use of data in support of effective policy development and decision‑making across jurisdictions.
In her role as Co-Chair, Erika Spiteri Bailey will contribute to shaping the group’s work programme and fostering cooperation among members, with a focus on strengthening data‑driven regulatory approaches.
The post MGA Representative Appointed Co-Chair of GREF InfoStat Working Group appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
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