Compliance Updates
Jérôme Gallot is Appointed Mediator of ANJ
Jérôme Gallot is appointed gaming mediator from December 2, 2024, by a decision of Isabelle Falque-Pierrotin, President of the National Gaming Authority. This appointment comes following his registration on the list of consumer mediators by the Consumer Mediation Evaluation and Control Commission.
Born in October 1959, Jérôme Gallot has been a member of the Court of Auditors since 1985. He has spent almost his entire career outside this jurisdiction. First from 1989 within the Ministry of Economy and Finance, where he was Director General of the Directorate General for Competition, Consumer Affairs and Fraud Control (DGCCRF) from 1997 to 2003. Then in large public institutions among the management bodies of the Caisse des Dépôts and at the head of some of its subsidiaries such as CDC Entreprise or the Strategic Investment Fund. In 2011, he joined the executive committee of Veolia Environnement, managing Veolia-Transdev. He then founded his own consulting firm, specializing in the fields of competition law and consumer law.
Between 2004 and 2021, he was a director of numerous listed and unlisted companies. Since 2024, he has been a director of a foundation.
Games mediation
The aim of gambling mediation is to promote the amicable settlement of disputes that may arise between players and gaming or betting operators approved by the ANJ or holders of exclusive rights (Française des jeux and PMU).
Before contacting the mediator from the mediateurdesjeux website, people must first contact the operator in writing. Depending on the response obtained or in the absence of a response from the operator within 20 days, players can then contact the mediator. The parties may withdraw from the mediation process at any time. The mediator’s proposal has no binding effect, each party being free to accept or refuse the solution chosen by the mediator. Finally, participation in mediation does not exclude the possibility of an appeal before a court.
The main figures of mediation
1523 applications received in 2023.
Sports betting represents the vast majority of mediation requests (91%)
752 applications declared inadmissible. The absence of a prior written complaint to the operators constitutes the main reason for inadmissibility (89%)
About a third of requests receive partial or full satisfaction.
The post Jérôme Gallot is Appointed Mediator of ANJ appeared first on European Gaming Industry News.
Compliance Updates
ELA Games scales up its presence in Europe by certifying a suite of 9 hit games in 5 key markets
ELA Games is accelerating its European expansion strategy after securing certifications for nine of its top-performing titles across five major regulated markets: Sweden, Denmark, Greece, Romania, and Malta.
This latest milestone enables operators in these regions to access a diverse portfolio of proven games, featuring award-nominated mechanics and modern takes on classic casino experiences.
A Balanced Portfolio for Local Markets
With a strong focus on localisation, ELA Games has curated a selection designed to resonate with varied player preferences across Europe. The newly certified lineup is built around three core pillars:
- High-Performing Hits: Titles such as Buffalo Force, Piñatas Festival, and Riches Express have delivered strong GGR growth and demonstrated high player engagement in competitive markets.
- Innovative Mechanics: The rollout introduces ELA Games’ Winpot feature to new jurisdictions. This mechanic, which allows players to control their cash-out strategy, is now available through titles like Zeus Winpot and Rabbit Winpot Deluxe.
- Modernised Classics: Games such as Juicy Crystal and Noble Crown bring updated visuals and smooth gameplay to traditional slot formats, appealing to players who prefer familiar mechanics with a modern twist.
Market Availability
The certified titles are now live across multiple operator platforms, with game selections varying by jurisdiction:
- Sweden: Betinia, Swiper, CampoBet, QuickCasino
- Denmark: Betinia, CampoBet, Swiper, Betoro
- Romania: Don.ro, TopBet, Swiper
- Greece: ElaBet
Strengthening European Partnerships
These certifications build on ELA Games’ growing presence across Europe, supported by strategic partnerships with leading operators. The company has recently expanded in Denmark through a notable collaboration with Stake.dk, alongside integrations with Danske Licens Spil (Tivoli Casino), RoyalCasino, and Casino House.
Further expansion has been driven by partnerships with major industry players such as Betsson, as well as regulatory approval from the Hellenic Gaming Commission in Greece.
With a steadily growing footprint and a portfolio tailored for regulated markets, ELA Games is well positioned to capture additional market share and deliver strong returns for its partners across Europe.
The post ELA Games scales up its presence in Europe by certifying a suite of 9 hit games in 5 key markets appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Anjouan B2B licence
VeliGames secures Anjouan B2B licence to expand operator reach
VeliGames, the game aggregation platform by VeliTech, has secured an Anjouan B2B licence, marking a major step in its international expansion. The new licence allows VeliGames to provide its portfolio of in-house and third-party content to Anjouan-licensed iGaming operators, opening doors to a wider network of partners.
For operators, the licence provides confidence and regulatory assurance when selecting a content provider, while simplifying the onboarding process and accelerating access to VeliGames’ extensive catalogue.
Irakli Kakhidze, CEO of VeliGames, said: “Securing the Anjouan B2B licence is a key milestone in our global growth strategy. It strengthens our position as a trusted aggregation partner and enables us to collaborate with more licensed operators, supporting faster content delivery and smoother integration.”
Recently recognized as an Industry Rising Star at SiGMA Africa 2026, VeliGames continues to expand its reach across emerging markets including Africa, Asia, and LATAM. The company combines exclusive in-house titles with a growing library of third-party games, providing operators with a diverse and scalable content offering.
The Anjouan licence is part of VeliGames’ broader strategy to grow its international footprint while maintaining a strong focus on regulatory compliance, technology reliability, and long-term industry partnerships.
The post VeliGames secures Anjouan B2B licence to expand operator reach appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Central Register for Exclusion from Gambling
KSA Publishes Studies and Provides Guidance on the Duty of Care
The Dutch Gambling Regulator (KSA) has published two studies and provided additional guidance on the fulfillment of the duty of care by online gambling licensees. The documents provide insight into practice and offer clarification on personal interviews and the submission of notifications for registration in the Central Register for Exclusion from Gambling (Cruks).
The KSA conducted research into these topics in 2025. The results were discussed in December 2025 during a roundtable discussion with license holders. During this discussion, practical experiences and bottlenecks were gathered. Based on this, the KSA has drawn up guidelines to provide more clarity regarding implementation.
Personal maintenance
The personal interview is a far-reaching intervention that license holders are required to implement when there is a suspicion of excessive gambling behaviour or gambling addiction. Research shows that license holders implement this differently and encounter bottlenecks, such as a low response rate from players. The guidance explains, among other things, the timing of the intervention, the form of contact and the content of the conversation. In doing so, room remains for customisation and professional judgment.
Notices
If a license holder observes serious signs of problematic gambling behaviour or suspects a gambling addiction, the player must be advised to register with Cruks. If the player does not follow this advice, the license holder must report this to the KSA (a notification). The KSA may subsequently decide to involuntarily register the player in Cruks.
The research shows that license holders apply this measure differently and that there are questions in practice regarding its implementation. For example, it is difficult for the license holder to verify whether a player has actually registered, and it is not always clear when a notification must be submitted.
The guidance provides practical explanation regarding this, including the timing of reporting and the information required.
Guidelines
The guidelines do not contain new rules, but provide further explanation regarding the application of existing obligations. This gives permit holders more clarity regarding the fulfillment of their duty of care.
The post KSA Publishes Studies and Provides Guidance on the Duty of Care appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
-
Booming Games6 days agoBooming Games releases Ultra Buffalo Hold and Win
-
Baroness Fiona Twycross6 days agoBGC AGM 2026 Discussed About Surging Illegal Gambling Black Market
-
Big Time Gaming6 days agoBTG brings iconic board game action to the reels with MONOPOLY MEGAPOTS™
-
Latest News5 days agoELA Games Contributes to Discussions on Scalable iGaming Ecosystems and Studio Innovation at HIPTHER Prague Summit
-
Brazil6 days agoBrazil advances integrity agenda amid strong market growth
-
Brasil6 days agoBrasil impulsa su agenda de integridad en un contexto de fuerte crecimiento del mercado
-
BGaming6 days agoAscend With the Gods in BGaming’s Gates of Power
-
Brazil5 days agoBrazil advances integrity agenda amid strong market growth



