Compliance Updates
Jérôme Gallot is Appointed Mediator of ANJ
Jérôme Gallot is appointed gaming mediator from December 2, 2024, by a decision of Isabelle Falque-Pierrotin, President of the National Gaming Authority. This appointment comes following his registration on the list of consumer mediators by the Consumer Mediation Evaluation and Control Commission.
Born in October 1959, Jérôme Gallot has been a member of the Court of Auditors since 1985. He has spent almost his entire career outside this jurisdiction. First from 1989 within the Ministry of Economy and Finance, where he was Director General of the Directorate General for Competition, Consumer Affairs and Fraud Control (DGCCRF) from 1997 to 2003. Then in large public institutions among the management bodies of the Caisse des Dépôts and at the head of some of its subsidiaries such as CDC Entreprise or the Strategic Investment Fund. In 2011, he joined the executive committee of Veolia Environnement, managing Veolia-Transdev. He then founded his own consulting firm, specializing in the fields of competition law and consumer law.
Between 2004 and 2021, he was a director of numerous listed and unlisted companies. Since 2024, he has been a director of a foundation.
Games mediation
The aim of gambling mediation is to promote the amicable settlement of disputes that may arise between players and gaming or betting operators approved by the ANJ or holders of exclusive rights (Française des jeux and PMU).
Before contacting the mediator from the mediateurdesjeux website, people must first contact the operator in writing. Depending on the response obtained or in the absence of a response from the operator within 20 days, players can then contact the mediator. The parties may withdraw from the mediation process at any time. The mediator’s proposal has no binding effect, each party being free to accept or refuse the solution chosen by the mediator. Finally, participation in mediation does not exclude the possibility of an appeal before a court.
The main figures of mediation
1523 applications received in 2023.
Sports betting represents the vast majority of mediation requests (91%)
752 applications declared inadmissible. The absence of a prior written complaint to the operators constitutes the main reason for inadmissibility (89%)
About a third of requests receive partial or full satisfaction.
The post Jérôme Gallot is Appointed Mediator of ANJ appeared first on European Gaming Industry News.
Compliance Updates
Playtech Enters Connecticut iGaming Market
Playtech has expanded into Connecticut, marking its entry into the sixth regulated iGaming state, continuing the company’s strong upward trajectory in the US.
Having been granted an Online Gaming Service Provider licence by the Connecticut Department of Consumer Protection, expansion into the state further accelerates Playtech’s U.S. growth, strengthening multi‑state partnerships with licensed operators in the process.
After launching in Delaware late last year, this latest step reflects Playtech’s commitment to scaling in all regulated markets as demand continues to build across the US’ iGaming landscape.
With this launch, players in Connecticut will now have access to Playtech’s portfolio of high-quality award-winning iGaming content, including a combination of bespoke and exclusive titles that have deeply resonated with audiences in other regulated U.S. markets.
Jonathan Doubilet, General Manager, USA at Playtech, said: “We are thrilled to expand our presence into a sixth U.S. state. Connecticut is a well-established iGaming market with a vast player-base that we anticipate will engage strongly with our first-class offering. It’s a source of pride that our most valued partners continue to place trust in us to reach the high standards the U.S. iGaming market demands.”
The post Playtech Enters Connecticut iGaming Market appeared first on Americas iGaming & Sports Betting News.
Asia
GLI Becomes the First Company Accredited by PAGCOR to Test and Certify iGaming Platforms in the Philippines
Gaming Laboratories International (GLI) has been named an Independent Testing Laboratory (ITL) by the Philippine Amusement and Gaming Corporation (PAGCOR). GLI is the first gaming testing company to achieve the accreditation and is now authorised to test and certify iGaming platforms in the Philippines.
GLI will bring its global and unsurpassed expertise to the Philippines, helping to ensure PAGCOR meets its policy and regulatory objectives as set out in its rules. GLI’s presence and its GLI-19 Standard will also help suppliers who wish to successfully and compliantly enter the marketplace.
Submissions will be tested against “GLI Standard Series GLI-19: Standards for Interactive Gaming Systems,” which has been widely accepted and adopted by jurisdictions around the world.
PAGCOR Chairman and CEO Alejandro H. Tengco said: “Regulated gaming markets ensure a safer and more sustainable gaming industry for all to participate in. A regulated market enables compliance to responsible gaming standards and the provision of tax revenue for reinvestment back into the community. PAGCOR now requires all iGaming B2B suppliers operating in the Philippines to be accredited to ensure they comply to the rigorous requirements needed to protect iGaming players. We are pleased to acknowledge GLI as the first testing and game certification provider to be accredited in the Philippines under this new framework. GLI is a global leader in regulatory advisory, iGaming and EGM testing / certification, and data security.”
GLI President and CEO James R. Maida said: “We are grateful to PAGCOR Chairman and CEO Alejandro H. Tengco and to the entire PAGCOR team for the trust they continue to place in GLI. Under the Chairman’s skillful leadership, the market in the Philippines has improved steadily, and we are honored to be the first company to be accredited for iGaming testing and certification, and we look forward to working side- by-side with PAGCOR to meet their policy objectives.”
The post GLI Becomes the First Company Accredited by PAGCOR to Test and Certify iGaming Platforms in the Philippines appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Arshak Muradyan
Digitain Secures Manufacturer and Importer Licences in Bulgaria
Digitain has successfully obtained both Manufacturer and Importer Licences in Bulgaria, marking a significant milestone in its continued expansion across regulated markets.
This dual licensing strengthens Digitain’s position in the Bulgarian market, enabling the delivery of a broader, fully compliant product portfolio to its partners.
With the Manufacturer Licence, Digitain can provide its in-house developed solutions, fully certified and tailored to local market requirements. The Importer Licence further extends this capability, allowing the distribution of certified third-party products and enhancing the overall flexibility of the offering.
Arshak Muradyan, Group Chief Compliance Officer at Digitain, said: “Securing both licences in Bulgaria is an important step in strengthening our presence in regulated markets. It allows us to deliver both our in-house solutions and a wide range of certified third-party products in full compliance with local requirements. This dual capability ensures that our partners can confidently operate and scale in the Bulgarian market with a reliable and fully compliant product offering.”
By securing both licences, Digitain reinforces its commitment to regulatory excellence and partner-focused growth. Operators targeting Bulgaria can now access a comprehensive suite of compliant, high-quality solutions designed for long-term success.
This milestone reflects Digitain’s strategic focus on global expansion, combining local compliance with scalable, future-ready technology.
The post Digitain Secures Manufacturer and Importer Licences in Bulgaria appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
-
Centurion Winner Grand Chance™6 days agoNew from Inspired: Luck It Up™ and Centurion Winner Grand Chance™ available online & on mobile
-
Blazin' Bonus7 days agoBooming Games releases Blazin’ Bonus
-
Australasian Hospitality and Gaming Expo7 days agoIGT Showcases Integrated Gaming, Systems, and FinTech Innovations Designed to Drive Growth at Australasian Hospitality and Gaming Expo 2026
-
Cristiano Blanco CEO of SpinCore Group7 days agoSpinCore Group Enters Finnish Market via Finnplay Partnership
-
Conferences6 days agoNOVOMATIC Gaming Colombia to Showcase its Latest Innovations at GAT Cartagena 2026
-
Aristocrat Gaming7 days agoAristocrat Gaming to Participate in Australian Hospitality & Gaming Expo
-
Central Europe7 days agoGGL Study Says Regulated Online Offerings Make Up the Majority of the Market
-
Alberta market7 days agoSoft2Bet Evaluates Alberta Market Entry to Strengthen its Canadian Footprint



