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Increase in Number of People Accessing the National Gambling Support Network

Published

1 year ago

November 28, 2024

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GambleAware, the leading charity and strategic commissioner of gambling harms prevention and treatment services in Great Britain, has published the latest annual report for the National Gambling Support Network (NGSN), which shows an increase in the number of people treated for gambling harm through the network.

The new report shows that almost 11,000 people received support or treatment from the NGSN between 1 April 2023 and 31 March 2024. Of those, almost 7500 received structured treatment such as cognitive behavioural therapy (CBT), one-to-one support or residential care. This was a 12% increase in the number of people with gambling harm who received treatment from the previous year. This year, for the first time, the report also outlines the number of people who received early intervention for gambling harm, with 3291 people receiving early intervention and support to talk about their gambling, and 3048 people who received early intervention and then went on to receive treatment.

The NGSN is commissioned by GambleAware and provides free, confidential treatment and support services for gambling harm, working with the NHS and other third sector organisations. It offers a range of integrated, holistic treatment and interventions which are tailored to an individual’s specific needs. The network operates across in England, Scotland and Wales, and is available for anyone who is experiencing harm from gambling, including those affected by someone else’s gambling. The NGSN offers three tiers of treatment and support:

Tier 2 – initial early intervention and support for people worried about their gambling, which may involve speaking to a trained professional from one of the NGSN’s regional or national services who will give initial support and if treatment is required talk people through their options.

Tier 3 – which could include forms of treatment such as one-to-one support, group treatment or cognitive behavioural therapy (CBT)

Tier 4 – the most specialised and intensive level of care within the NGSN, where a person stays at a residential treatment centre.

The report also shows the speed with which people received support from the NGSN, with 50% of people looking for treatment having their first appointment within six days of making contact with the NGSN and 75% within twelve days.

Outcomes from treatment were also overwhelmingly positive, with 95% of those who completed their treatment seeing an improvement. Among those who completed treatment, the rate of “problem gambling” fell from 87% to 10% between initial assessment and completion of treatment.

The figures in the report also show the severe harms that gambling can have on all parts of people’s lives. Among people receiving treatment for their gambling, two thirds (66%) reported being in debt due to gambling, 24% had experienced a relationship loss and 11% had experienced a job loss because of their gambling.

As well as the increase in the number of people treated, the report also showed a trend where the proportion of clients seeking help from the NGSN due to another person’s gambling (known as affected others) has increased over time. The rate of affected others seeking support was higher for the year at 15% than the past five-year average of 13%.

Anna Hargrave, GambleAware Chief Commissioning and Strategy Officer, said: “In 2023, we launched new commissioning arrangements that expanded the NGSN’s scope to include prevention and early intervention, in addition to treatment. This means that our services are now working much more closely with local communities, reducing stigma and removing the barriers to accessing treatment.

“Not only have we reached more people, we have been able to identify and support people at a much earlier stage and that is part of the reason why we have seen an increase in people receiving treatment and support. Our new commissioning arrangements also included the addition of the Primary Care Gambling Service who work closely with our third sector providers enabling us to support more people across the NGSN.

“We look forward to the introduction of the statutory levy on gambling operators and the future gambling harms commissioning system, and we will continue to work in partnership with all those in the sector including the NHS.”

Professor Dame Clare Gerada, Director of the National Primary Care Gambling Service, said: “We work closely with third-sector organisations and charities to care for patients and their affected others experiencing gambling-related harms. Working as part of the National Gambling Support Network (NGSN), we share our clinical expertise and skills in gambling-related harm to those network members and learn from each other. This allows us to enhance the care all of us can provide to patients and ensures those experiencing gambling harm receive the most appropriate care and support when needed.”

The post Increase in Number of People Accessing the National Gambling Support Network appeared first on European Gaming Industry News.

Free Ticket Drops

GGPoker Brings Back WSOP Super Circuit with Record $180M Guarantee

Published

4 hours ago

February 24, 2026

Wladimir P.

ggpoker-brings-back-wsop-super-circuit-with-record-$180m-guarantee

GGPoker, the world’s largest online poker platform, is set to host the highly anticipated 2026 WSOP Super Circuit online tournament series, running from March 1 to March 31.

This year’s edition features an unprecedented $180 million in guaranteed prizes, solidifying GGPoker’s reputation as the premier global poker destination.

Players will compete across 18 WSOP Gold Ring events, offering the chance to win one of poker’s most prestigious trophies and significant cash prizes.

Key Events & Highlights:

#5: $525 Mystery Millions [Final Stage] – March 9, $525 buy-in, $10M GTD ($1M Top Bounty)
#13: WSOP Super Circuit MAIN EVENT [Day 2] – March 23, $1,700 buy-in, $15M GTD
#18: GGMillion$ High Roller [Day 2] – March 30, $10K buy-in, $10M GTD

Exclusive Champion Perks
Winners of all 18 Gold Ring events receive:

A $5K WSOP Paradise package
Recognition on the official WSOP Rankings leaderboard

$3 Million in Free Ticket Drops
Participants in any WSOP Super Circuit event can win WSOP Express tickets, $5K Ring Passes, or $10K Bracelet Passes. Tickets will be awarded randomly throughout the series, totaling $3 million in free prizes.

Live Coverage
Final tables for the Main Event (#13) and High Roller (#18) will be streamed live on GGPoker.TV and YouTube, hosted by Jeff Gross, with commentary by Daniel Negreanu for the High Roller.

Player and Ambassador Excitement
Daniel Negreanu said: “The 2026 WSOP Super Circuit at GGPoker is absolutely massive. With $180M in total guarantees, including $15M Main Event and $10M Mystery Millions, it’s the perfect time to compete for record-breaking prizes.”

The post GGPoker Brings Back WSOP Super Circuit with Record $180M Guarantee appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

Casino Bonus Features

PopOK Gaming Unveils Macaco Millionario Dual-Grid Slot

Published

5 hours ago

February 24, 2026

Wladimir P.

popok-gaming-unveils-macaco-millionario-dual-grid-slot

PopOK Gaming has launched Macaco Millionario, a vibrant online slot inspired by Chinese symbolism and designed with an innovative double-grid bonus feature.

Rich red and gold visuals, lucky symbols, and a playful Macaco character combine to deliver a visually engaging and rewarding gaming experience.

The game features a 5×3 layout with 30 fixed paylines and two types of Wilds, including Double Wilds that count as two symbols for higher winning potential. The Double Fortune Free Spins round introduces an extra 5×3 reel set, allowing players to spin two grids simultaneously. Wins across both grids trigger multipliers up to x20, and retriggers extend the bonus for bigger payouts.

With a maximum multiplier of x1,732, Macaco Millionario delivers exciting bonus features, including Free Spins, Double Free Spins, Double Win Multipliers, Extra Spins, and a jackpot option. The game offers an RTP of 96.56% and supports bets from EUR 0.02 to EUR 100, fully optimized for web and mobile play. Multi-language support includes English, Brazilian Portuguese, Spanish, Chinese, and Hindi.

“Macaco Millionario blends cultural familiarity with a unique bonus structure that delivers thrilling moments in every spin,” said Tsovinar Elchyan, Head of Partnerships at PopOK Gaming. “The double-grid feature sets it apart from traditional slots, offering operators and players something truly innovative.”

The slot is now live and available for integration across all platforms supporting PopOK Gaming content. Operators interested in adding Macaco Millionario to their portfolios can contact PopOK Gaming directly.

The post PopOK Gaming Unveils Macaco Millionario Dual-Grid Slot appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

AI in lottery

Scientific Games Appoints Rich Wasserman as Senior Vice President of Product Engineering

Published

5 hours ago

February 24, 2026

Wladimir P.

scientific-games-appoints-rich-wasserman-as-senior-vice-president-of-product-engineering

Scientific Games has appointed Rich Wasserman as Senior Vice President of Product Engineering, reinforcing its commitment to advancing lottery systems technology and digital innovation.

Based in Atlanta, the global lottery provider continues to expand its technology leadership as one of the fastest-growing suppliers of retail and digital lottery solutions worldwide.

Leadership Experience from Amazon, Facebook and Stitch Fix

Wasserman brings more than 20 years of experience leading engineering, data science and product teams across high-performance technology platforms.

He previously held senior leadership roles at:

Amazon
Facebook
Stitch Fix

At Stitch Fix, he served as Vice President of Engineering and Data Science, leading automation, AI-driven systems and platform optimization initiatives. Wasserman holds a Ph.D. in Electrical Engineering and a Computer Science degree from the University at Buffalo.

Driving Innovation Across Global Lottery Platforms

In his new role, Wasserman will oversee Product Engineering across Scientific Games’ global portfolio serving more than 150 government-regulated lotteries. His responsibilities include advancing:

Retail lottery systems
Digital lottery platforms
Hardware and software innovation
Data analytics and AI capabilities
Consumer engagement technologies

CEO Pat McHugh stated that Wasserman’s experience scaling AI-powered platforms at world-class technology firms will help accelerate innovation and deliver next-generation lottery solutions focused on sustainable growth.

Strengthening Lottery Technology Leadership

Scientific Games continues to invest in technology, analytics and digital transformation to enhance consumer experiences across retail and online lottery channels. The appointment underscores the company’s strategy to integrate advanced analytics and machine learning into its global lottery ecosystem.

The post Scientific Games Appoints Rich Wasserman as Senior Vice President of Product Engineering appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.