Latest News
Increase in Number of People Accessing the National Gambling Support Network
GambleAware, the leading charity and strategic commissioner of gambling harms prevention and treatment services in Great Britain, has published the latest annual report for the National Gambling Support Network (NGSN), which shows an increase in the number of people treated for gambling harm through the network.
The new report shows that almost 11,000 people received support or treatment from the NGSN between 1 April 2023 and 31 March 2024. Of those, almost 7500 received structured treatment such as cognitive behavioural therapy (CBT), one-to-one support or residential care. This was a 12% increase in the number of people with gambling harm who received treatment from the previous year. This year, for the first time, the report also outlines the number of people who received early intervention for gambling harm, with 3291 people receiving early intervention and support to talk about their gambling, and 3048 people who received early intervention and then went on to receive treatment.
The NGSN is commissioned by GambleAware and provides free, confidential treatment and support services for gambling harm, working with the NHS and other third sector organisations. It offers a range of integrated, holistic treatment and interventions which are tailored to an individual’s specific needs. The network operates across in England, Scotland and Wales, and is available for anyone who is experiencing harm from gambling, including those affected by someone else’s gambling. The NGSN offers three tiers of treatment and support:
Tier 2 – initial early intervention and support for people worried about their gambling, which may involve speaking to a trained professional from one of the NGSN’s regional or national services who will give initial support and if treatment is required talk people through their options.
Tier 3 – which could include forms of treatment such as one-to-one support, group treatment or cognitive behavioural therapy (CBT)
Tier 4 – the most specialised and intensive level of care within the NGSN, where a person stays at a residential treatment centre.
The report also shows the speed with which people received support from the NGSN, with 50% of people looking for treatment having their first appointment within six days of making contact with the NGSN and 75% within twelve days.
Outcomes from treatment were also overwhelmingly positive, with 95% of those who completed their treatment seeing an improvement. Among those who completed treatment, the rate of “problem gambling” fell from 87% to 10% between initial assessment and completion of treatment.
The figures in the report also show the severe harms that gambling can have on all parts of people’s lives. Among people receiving treatment for their gambling, two thirds (66%) reported being in debt due to gambling, 24% had experienced a relationship loss and 11% had experienced a job loss because of their gambling.
As well as the increase in the number of people treated, the report also showed a trend where the proportion of clients seeking help from the NGSN due to another person’s gambling (known as affected others) has increased over time. The rate of affected others seeking support was higher for the year at 15% than the past five-year average of 13%.
Anna Hargrave, GambleAware Chief Commissioning and Strategy Officer, said: “In 2023, we launched new commissioning arrangements that expanded the NGSN’s scope to include prevention and early intervention, in addition to treatment. This means that our services are now working much more closely with local communities, reducing stigma and removing the barriers to accessing treatment.
“Not only have we reached more people, we have been able to identify and support people at a much earlier stage and that is part of the reason why we have seen an increase in people receiving treatment and support. Our new commissioning arrangements also included the addition of the Primary Care Gambling Service who work closely with our third sector providers enabling us to support more people across the NGSN.
“We look forward to the introduction of the statutory levy on gambling operators and the future gambling harms commissioning system, and we will continue to work in partnership with all those in the sector including the NHS.”
Professor Dame Clare Gerada, Director of the National Primary Care Gambling Service, said: “We work closely with third-sector organisations and charities to care for patients and their affected others experiencing gambling-related harms. Working as part of the National Gambling Support Network (NGSN), we share our clinical expertise and skills in gambling-related harm to those network members and learn from each other. This allows us to enhance the care all of us can provide to patients and ensures those experiencing gambling harm receive the most appropriate care and support when needed.”
The post Increase in Number of People Accessing the National Gambling Support Network appeared first on European Gaming Industry News.
Latest News
BetBlocker and Responsible Online Gaming Association Partner to Deliver Free Blocking Software for the United States
US charity BetBlocker and the Responsible Online Gaming Association (ROGA), an independent association representing 90% of the legal U.S. sports betting industry, are today announcing a partnership to ensure that any American can access free, anonymous to use blocking software.
BetBlocker provides free, anonymous to use, blocking software allowing users to manage their access to online gambling services. The charity has supported over a 150k active users 2025, including over 10k US users.
Duncan Garvie, Founder of BetBlocker, offered this comment on the partnership:
“The single most effective way for BetBlocker to reach the audience that stand to benefit from our tool is via partnerships with the industry. ROGA represents a coordinated by the U.S. industry to improve responsible gaming standards throughout the sector. Having their backing for the BetBlocker project is a significant step forward for our organisation and will ensure that people who want support to structure where and when they can play online will be able to do so anonymously and for free.”
ROGA was established to raise the standard for responsible online gaming through collaboration, innovation, and a commitment to evidence-based practices,” said Dr. Jennifer Shatley, Executive Director of ROGA. “Making resources like BetBlocker more visible and accessible is one way we put that mission into action. We’re equipping individuals with practical tools that support their decisions and well-being.”
BetBlocker’s app is available on Android, iOS, Windows, Mac, Linux and Fire OS and can be set-up in under two minutes. The service is committed to reducing barriers to access to blocking software to improve engagement with this effective gaming management tool. ROGA’s commitment to viewing players as individuals and customizing support to their needs’ aligns perfectly with the soon to be launched Scheduling feature that BetBlocker will provide, supporting players to create profiles to ensures their block is on when they need it.
This collaboration represents a conscious commitment by both organizations to ensure that players who need support to manage their engagement with online gaming are supported with a diverse spectrum of available support options that can be tailored to the person’s individual needs.
About the Responsible Online Gaming Association
Launched in March 2024, the Responsible Online Gaming Association (ROGA) is comprised of eight of the nation’s largest online gaming operators, committed to promoting evidence-based best practices for responsible gaming. More information about ROGA is available here.
About BetBlocker
BetBlocker, a charity registered in Delaware. It is a not-for-profit that provides the only free (to everyone) gambling blocking software and multi-site and multi-jurisdiction responsible gaming mechanisms for consumers. At no cost, the game-changing software empowers users to play responsibly, allowing them to take steps to manage their access to gaming across all devices and platforms. BetBlocker is available all over the world and captures both regulated and unregulated gaming sites and apps.
The post BetBlocker and Responsible Online Gaming Association Partner to Deliver Free Blocking Software for the United States appeared first on European Gaming Industry News.
BetBlocker
BetBlocker and Responsible Online Gaming Association Partner to Deliver Free Blocking Software for the United States
US charity BetBlocker and the Responsible Online Gaming Association (ROGA), an independent association representing 90% of the legal U.S. sports betting industry, are today announcing a partnership to ensure that any American can access free, anonymous to use blocking software.
BetBlocker provides free, anonymous to use, blocking software allowing users to manage their access to online gambling services. The charity has supported over a 150k active users 2025, including over 10k US users.
Duncan Garvie, Founder of BetBlocker, offered this comment on the partnership:
“The single most effective way for BetBlocker to reach the audience that stand to benefit from our tool is via partnerships with the industry. ROGA represents a coordinated by the U.S. industry to improve responsible gaming standards throughout the sector. Having their backing for the BetBlocker project is a significant step forward for our organisation and will ensure that people who want support to structure where and when they can play online will be able to do so anonymously and for free.”
ROGA was established to raise the standard for responsible online gaming through collaboration, innovation, and a commitment to evidence-based practices,” said Dr. Jennifer Shatley, Executive Director of ROGA. “Making resources like BetBlocker more visible and accessible is one way we put that mission into action. We’re equipping individuals with practical tools that support their decisions and well-being.”
BetBlocker’s app is available on Android, iOS, Windows, Mac, Linux and Fire OS and can be set-up in under two minutes. The service is committed to reducing barriers to access to blocking software to improve engagement with this effective gaming management tool. ROGA’s commitment to viewing players as individuals and customizing support to their needs’ aligns perfectly with the soon to be launched Scheduling feature that BetBlocker will provide, supporting players to create profiles to ensures their block is on when they need it.
This collaboration represents a conscious commitment by both organizations to ensure that players who need support to manage their engagement with online gaming are supported with a diverse spectrum of available support options that can be tailored to the person’s individual needs.
About the Responsible Online Gaming Association
Launched in March 2024, the Responsible Online Gaming Association (ROGA) is comprised of eight of the nation’s largest online gaming operators, committed to promoting evidence-based best practices for responsible gaming. More information about ROGA is available here.
About BetBlocker
BetBlocker, a charity registered in Delaware. It is a not-for-profit that provides the only free (to everyone) gambling blocking software and multi-site and multi-jurisdiction responsible gaming mechanisms for consumers. At no cost, the game-changing software empowers users to play responsibly, allowing them to take steps to manage their access to gaming across all devices and platforms. BetBlocker is available all over the world and captures both regulated and unregulated gaming sites and apps.
The post BetBlocker and Responsible Online Gaming Association Partner to Deliver Free Blocking Software for the United States appeared first on Gaming and Gambling Industry in the Americas.
Welcome to our weekly roundup of American gambling news again! Here, we are going through the weekly highlights of the American gambling industry which include the latest news and new partnerships. Read on and get updated.
Latest News
SA Gaming has announced that its game portfolio and Remote Gaming Server have officially obtained Gaming Laboratories International certifications in Brazil. This milestone underscores SA Gaming’s commitment to delivering premium gaming experiences, with a particular focus on the Brazilian market. The regulated Brazilian online gaming market, which launched on January 1, 2025, is projected to become the largest in Latin America. Under the new framework, only licensed operators are legally permitted to offer online gaming and betting services.
The National Indian Gaming Commission announced Gross Gaming Revenues of $43.9B for fiscal year 2024. This historic figure reflects a $2.0 billion increase over FY 2023, representing an overall growth of 4.6% across the Indian gaming industry. The GGR figure is calculated from independently audited financial statements from 532 independently audited gaming operations owned by 243 federally recognised tribes across 29 states. Two NIGC regions, Oklahoma City and Washington, D.C., reported double-digit growth over the previous fiscal year.
The Michigan Gaming Control Board has issued cease-and-desist letters to six unlicensed online gambling platforms attempting to target Michigan residents without state authorisation. The action underscores the MGCB’s relentless, ongoing efforts to shut down illegal gambling operations and protect Michigan consumers from financial risk, identity theft and unfair play. The targeted sites—Crypto Slots, NitroBetting, NewVegas, Las Vegas USA Casino, Grand Rush Casino and Slotgard Casino—were found to be operating in violation of Michigan laws that require licensure for internet gaming and sports betting. This enforcement action is part of the MGCB’s larger crackdown on illegal online gambling platforms.
Partnerships
Table Trac Inc announced that a new Nevada casino partner is installing the CasinoTrac CMS system, and a long-time customer is upgrading from its classic system to the latest comprehensive technology stack featuring enhanced capabilities for Loyalty, Bonusing, & Operations. Barton’s Club 93 Casino Hotel, under new ownership, GLM Gaming, as part of a significant property remodel and renovation is upgrading the slot system to CasinoTrac’s high-speed, Secure, Unified and Stable PlayerLINQ network, which drives player engagement through the programmatic, custom SlotSUITE platform while turbocharging efficiency and time on device with SelfPAY. Border Inn Casino will deploy CasinoTrac’s high-speed, Secure, Unified and Stable PlayerLINQ network, NV Tech Standard 3-compliant accounting and CTLoyalty for Patron & Club Management, powered by CasinoTrac’s bonusing, auto-tiering and reflexive rewards functions.
Caesars Entertainment Inc announced it is the first in the industry to launch IGT’s newest installment of its beloved slot title, Kitty Glitter Grand. The game is now live across Caesars Palace Online Casino, Horseshoe Online Casino, and Caesars Sportsbook & Casino in New Jersey, Pennsylvania, Michigan, West Virginia, and Ontario. It’s also available at Caesars Rewards destinations in Atlantic City, including Caesars and Harrah’s, with Tropicana set to join the lineup soon, subject to final regulatory approval. This debut marks IGT’s first simultaneous exclusive launch of a game both online and in casinos in the US. As a result, Caesars is currently the only place where fans of the Kitty Glitter franchise can experience this latest installment, whether in person or online.
The post Gaming Americas Weekly Roundup – August 4-10 appeared first on European Gaming Industry News.
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