Compliance Updates
BAGO Welcomes Positive Developments in Young People’s Gambling Behaviour, But Calls for Stricter Controls
BAGO, the Belgian federation of private gambling operators, is pleased with the latest figures from the Flemish Expertise Centre for Alcohol and other Drugs on the gambling behaviour of young people. In 2023, 12.4% of young people reported having bet on sports at some point, which is a slight decrease compared to the previous year (12.5%). For casino games, we can see a similar slight decrease to 5.3% in 2023 who had ever played (5.5% in 2022).
These figures show a clear stabilisation and even a decrease in the number of young people under 18 who participate in gambling for some games, despite the fact that the survey took place before the introduction of stricter rules on advertising and the increase in the minimum age. BAGO has always advocated an increase in the minimum age to 21 and strongly supports measures to better protect young people.
Despite the ban on gambling for under-18s that has been in place for years – which has been extended to 21 since 1 September – the participation of young people in certain games of chance is still too high. Because recognised providers apply strict age checks and have invested heavily in player protection in recent years, minors mainly gamble on illegal websites or via physical products from the National Lottery. Recent figures, published in L’Echo , show that 60% of the Belgian gambling market consists of unlicensed providers. BAGO therefore advocates stricter controls to ensure that young people under the legal minimum age do not have access to games of chance.
BAGO emphasises that the Gaming Commission must be sufficiently effective to tackle the illegal gambling circuit effectively. In this circuit, minors can still gamble, without any form of protection and there is no age limit. In addition, BAGO finds it illogical that the increase in the minimum age to 21 years does not apply to all National Lottery products and therefore calls for equal protection for young people. In addition to control and equal treatment, prevention is an essential part of keeping young people away from gambling.
The post BAGO Welcomes Positive Developments in Young People’s Gambling Behaviour, But Calls for Stricter Controls appeared first on European Gaming Industry News.
The Victorian Gambling and Casino Control Commission (VGCCC) has fined the Werribee RSL $30,000 for failing to prevent 2 self-excluded customers from gambling.
VGCCC CEO Suzy Neilan said: “This is the first time the VGCCC has taken disciplinary action against a club or hotel for self-exclusion breaches.
“Self-exclusion programs empower people to manage their gambling by registering to be temporarily or permanently blocked from entering gambling areas of clubs, pubs and casinos.
“By failing to respect a person’s decision to self-exclude, a venue may put customers who have decided to take a break from gambling, or quit altogether, at risk of experiencing gambling harm.”
In January 2024, the VGCCC received an anonymous tip-off that a self-excluded person entered the Werribee RSL gaming room and used the poker machines. The venue self-reported a second breach in May 2024, after realising a different customer had gambled at the venue on at least 4 occasions between February and May 2024.
Ms Neilan said: “Taking disciplinary action is the last resort. We would prefer venues take their harm minimisation responsibilities seriously by complying with their legal obligations, including through the effective implementation of tools like self-exclusion.
“Venues and their staff are the last line of defence for self-excluded customers, who should be able to trust that their decision to self-exclude will be respected. They must have the appropriate controls in place to prevent self-excluded people from entering gaming rooms.”
The VGCCC acknowledged that Werribee RSL cooperated with the investigations and has since taken steps to strengthen its procedures. These include improved and regular staff training, daily audits of the self-exclusion register and greater use of technology to identify self-excluded customers who attempt to enter the gaming room.
This remedial action was taken into consideration in determining the amount of the fine.
The post VGCCC Fines Werribee RSL for Self-exclusion Failures appeared first on European Gaming Industry News.
Konami Gaming Inc. announced successful completion of Gaming-related Vendor Licensing in the United Arab Emirates (UAE), a key emerging market for commercial gaming. Konami Gaming is among the first in the industry to be awarded a Gaming-Related Vendor License by the General Commercial Gaming Regulatory Authority (GCGRA), an independent entity of the UAE Federal Government with exclusive jurisdiction to regulate, license, and supervise all UAE commercial gaming activities. A leading global provider of casino games and casino management systems, Konami has been awarded official license to serve the UAE’s developing gaming market with its award-winning products and services.
“Since Konami Gaming’s inception, our global growth has been achieved with an unwavering commitment to compliance. As the United Arab Emirates expands its economy to the regulated commercial gaming space, Konami is dedicated to supporting this market with the same integrity, innovation, and excellence we bring to all 431 gaming jurisdictions we serve worldwide,” said Tom Jingoli, president & chief operating officer at Konami Gaming.
For a quarter century, casino players have enjoyed Konami Gaming’s slot machines for the Class III gaming space, in which game outcomes are determined by random number generators (RNG). The company has since expanded its world-famous casino entertainment to online gaming and a variety of central determination market sectors. Additionally, Konami Gaming has spent over 20 years delivering its industry-leading SYNKROS casino management system to some of the largest and most diverse gaming destinations on earth, with ultra-reliable 99.99% uptime.
The post Konami Gaming Awarded Gaming-related Vendor License in the UAE appeared first on European Gaming Industry News.
The Australian Communications and Media Authority (ACMA) has issued ReadyBet with a remedial direction after the company marketed to customers who had registered with BetStop – the National Self-Exclusion Register (NSER).
An ACMA investigation found ReadyBet sent 273 texts and push notifications from its mobile app to self-excluded individuals.
Separately, the company also failed to promote the NSER in 2342 push notifications despite it being mandatory to promote BetStop in any marketing electronic messages.
The ACMA issued the remedial direction so that ReadyBet takes action to prevent it breaching the rules in the future.
Under the remedial direction, ReadyBet must commission an independent review of its marketing systems, including its use of third-party suppliers.
ReadyBet must also engage a provider to deliver training to its staff to avoid messages being sent to self-excluded individuals.
The ACMA may seek civil penalties if ReadyBet does not comply with the remedial direction.
The post ACMA: ReadyBet Breaches Gambling Self-exclusion Rules appeared first on European Gaming Industry News.
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