Dr. Ralph Thomas
The Casino at Nemacolin and Quick Custom Intelligence Enter into Strategic Partnership
Quick Custom Intelligence (QCI) and The Casino at Nemacolin announced a strategic partnership that promises to revolutionize the gaming and hospitality industry in the western Pennsylvania market. This strategic alliance sets the stage for an exciting fusion of technology and hospitality, with The Casino at Nemacolin at the forefront.
John Gibboni, General Manager of The Casino at Nemacolin, said: “We are thrilled to embark on this groundbreaking journey alongside QCI. The QCI platform is a game-changer for our host and slot departments, and we believe it will not only streamline our operations but also elevate the standard of service and entertainment we offer to our cherished guests. With QCI’s innovative solutions, we are confident that we will deliver an unmatched gaming experience in the southwestern Pennsylvania market. This partnership aligns seamlessly with our dedication to excellence and innovation.”
Dr. Ralph Thomas, CEO of QCI, said: “At QCI, we highly value partnerships grounded in mutual respect, a shared vision, and unwavering commitment. Our collaboration with The Casino at Nemacolin exemplifies such a relationship. We have been profoundly impressed by the dedication, passion for excellence, and unyielding commitment to enhancing guest experiences exhibited by the Nemacolin team. I am proud and enthusiastic about the journey that lies ahead and confident that, together, we will establish new standards within the Western Pennsylvania market.”
Andrew Cardno
QCI to Showcase Unified Resort Intelligence Platform at Raving’s Casino Marketing & Technology Conference and Host & Player Development Conference
Quick Custom Intelligence (QCI), the leading provider of a unified real-time intelligence platform for casino resorts, announced its participation in Raving’s Casino Marketing & Technology Conference (CMTC) and Host & Player Development Conference, taking place July 14–16 at Pechanga Resort Casino in Temecula, California.
As casino resorts continue to unify gaming, hospitality, marketing, food and beverage, loyalty, and operations into seamless guest experiences, operators are seeking technologies that eliminate fragmented systems and enable faster, more informed decisions. At this year’s conference, QCI will demonstrate how its unified resort intelligence platform and agentic AI are helping organizations transform data into real-time operational intelligence across the entire resort.
At the Booths #20-22, visitors can experience QCI’s latest innovations, including QCI Resorts, the unified intelligence platform built for casino resorts.
“The conversations happening at Raving’s conferences are exactly the conversations our industry needs to be having. Today’s operators are focused on creating exceptional guest experiences while running increasingly complex resort businesses. We’re excited to demonstrate how a unified intelligence platform and agentic AI help bring together every part of the resort—from marketing and player development to hospitality and operations—so teams can make smarter decisions in real time,” said Ralph Thomas, Co-Founder and CEO of Quick Custom Intelligence.
In addition to exhibiting, QCI Co-Founder and CTO Andrew Cardno will present the featured session, “From Campaigns to Conversations: The AI Future of Casino Marketing,” on Wednesday, July 15, from 2:45–3:45 p.m. during the joint CMTC and Host & Player Development Summit Mainstage program. The session will explore how AI is evolving beyond traditional reporting to become an intelligent operational partner for marketers, hosts, and resort leaders.
The post QCI to Showcase Unified Resort Intelligence Platform at Raving’s Casino Marketing & Technology Conference and Host & Player Development Conference appeared first on Americas iGaming & Sports Betting News.
Dr. Ralph Thomas
Nisqually Red Wind Casino Expands Partnership with QCI
Quick Custom Intelligence (QCI) announced that Nisqually Red Wind Casino has expanded its deployment of the QCI platform with the addition of QCI Slots, QCI Marketing, and Chatalytics solutions. Already leveraging QCI Host, the casino has broadened its use of QCI’s technology ecosystem to further enhance operational performance, marketing effectiveness, and data-driven decision-making.
The expanded deployment unifies player development, slot operations, marketing automation, and AI-powered analytics within a single platform, providing teams across the property with actionable insights and a comprehensive view of business performance.
“We’re excited to deepen our partnership with Nisqually Red Wind Casino as they continue to expand their use of the QCI platform. The addition of QCI Slots, QCI Marketing, and Chatalytics creates a powerful, connected environment that gives teams the insights they need to optimize performance, strengthen player relationships, and drive measurable business results,” said Ralph Thomas, Co-Founder CEO of QCI.
Chatalytics enables users to interact with operational data through natural language conversations, accelerating access to insights across gaming operations, marketing and player development. Together with QCI’s integrated Slots and Marketing solutions, the platform delivers a unified approach to driving revenue growth, increasing operational efficiency, and enhancing guest engagement.
“At Nisqually Red Wind Casino, delivering relevant and engaging experiences for our guests is always a priority. Expanding our partnership with QCI gives our team a more complete view of our players and the tools to create more targeted marketing campaigns, strengthen guest relationships, and make faster, data-driven decisions across the property,” said Tyson Kruger, Director of Marketing at Nisqually Red Wind Casino.
The expansion underscores the growing adoption of QCI’s unified platform among leading gaming operators seeking to leverage advanced analytics, automation, and artificial intelligence to optimize performance across their enterprises.
The post Nisqually Red Wind Casino Expands Partnership with QCI appeared first on Americas iGaming & Sports Betting News.
Dr. Ralph Thomas
San Diego County Honors Quick Custom Intelligence for Innovation
Quick Custom Intelligence (QCI), a leading provider of AI-driven solutions for the gaming and hospitality industries, has been recognized by the County of San Diego with a prestigious Certificate of Recognition for Excellence Through Innovation.
The award, issued by the San Diego County Assessor/Recorder/County Clerk’s Office under Jordan Z. Marks, honors QCI for outstanding service, innovation, and contributions to the community.
Quick Custom Intelligence was recognized for its organizational excellence and continued advancement of cutting-edge technologies that support data-driven decision-making across the gaming and hospitality sectors.
These honors reflect QCI’s ongoing commitment to innovation, excellence, and community impact. Through its powerful enterprise platform, QCI continues to help organizations unlock actionable insights, optimize operations, and deliver enhanced customer experiences.
“This recognition is a testament to the incredible work of our entire team and our shared mission to innovate with purpose. We are proud to contribute to a thriving San Diego community while pushing the boundaries of what’s possible with data and technology,” said Dr. Ralph Thomas, Co-Founder and CEO of QCI.
The post San Diego County Honors Quick Custom Intelligence for Innovation appeared first on Americas iGaming & Sports Betting News.
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