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ECA Announces its Security and Safety Workshop to be held during the Global Table Games & Game Protection Conference

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The European Casino Association (ECA) is going to conduct its 2024 Security and Safety Working Group meeting in conjunction with the Global Table Games & Game Protection Conference (GTGC/GGPC) at the Hippodrome Casino in London from November 18-20, 2024.

This collaboration marks a significant expansion of the ECA’s annual Security and Safety Working Group meeting, now encompassing a broader range of crucial industry topics.

The Global Table Games & Game Protection Conference (GTGC/GGPC) will address a wide array of subjects vital to the European casino industry, including:

• Security and Safety
• Safer Gambling Practices
• Customer Experience Enhancement
• Game Protection Strategies
• Technological Advancements in Casino Operations

Guido Berghmans, ECA Board Member, Working Group Leader, and Director of Casino 2000 Luxembourg, stated: “We are pleased to integrate our ECA Security and Safety Workshop with this conference. The GTGC/GGPC Euro provides our members with a valuable opportunity to engage with security experts and gain insights into the latest developments in game protection and secure casino operations.”

The GTGC/GGPC, organised by game protection expert Richard Marcus, is making its European debut following three successful years in Las Vegas. The event will feature a distinguished lineup of speakers, including:

• Simon Thomas, ECA Board Member and Executive Chairman of the Hippodrome Casino
• Ted Whiting, Corporate VP of Surveillance and Asset Protection for MGM Resorts International
• Mike Matranga, former Secret Service agent and founder of M6 Global Defense Group
• Richard Noble, COO at Crown UK
• Michael Boettcher, industry veteran and President of Storm International
• Last but not least, conference organiser Richard Marcus.

Marcus is considered to have been the most significant professional casino cheat of all time. He turned the tables to become a casino game protection consultant and trainer with clients worldwide. Marcus began his career as a blackjack dealer in Las Vegas and later became infamous for his ingenious cheating methods. He has dedicated his expertise to helping casinos worldwide improve their security measures and game protection strategies. Richard Marcus speaks French and German, enhancing his ability to communicate with a diverse European audience.
The conference will address current security risks in casinos and the methods to detect and prevent fraud and manipulation at gaming tables and slot machines. Key topics include AI in surveillance, facial recognition technology, and cybersecurity. Additionally, the conference will cover other relevant subjects, making it appealing not only to security managers but also to all executives in European casino companies. This event offers an excellent opportunity to exchange knowledge and network with industry peers.

Guido Berghmans added: “This collaboration between the ECA and GTGC/GGPC underscores our commitment to advancing security and safety standards in the European casino industry. We encourage all our members to attend and recommend that European land-based casino operations consider sending their key employees to participate in this conference. It presents a unique learning and networking opportunity that merits serious consideration.”

As part of this collaborative effort, on November 20, the managers of ECA member casinos responsible for security and safety will convene with experts and relevant consultants at their annual Security and Safety Working Group meeting to exchange experiences from the past year and discuss improved casino security practices.

The post ECA Announces its Security and Safety Workshop to be held during the Global Table Games & Game Protection Conference appeared first on European Gaming Industry News.

Compliance Updates

EGBA Urges EC to Tackle Rising Online Fraud in Gambling Sector

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The European Gaming and Betting Association (EGBA) has provided evidence to the European Commission’s recent call for evidence on its upcoming EU Action Plan on Fighting Online Fraud – an initiative to reduce online fraud across different economic sectors in the EU through strengthened coordination and cross-border cooperation. The submission urges coordinated EU action to tackle fraudulent gambling sites and apps that exploit the reputation of legitimate operators.

Supported by documented evidence, the submission highlights how fraudsters systematically impersonate licensed gambling operators to deceive consumers across Europe. The evidence includes examples of fraudulent websites using domain names that mimic or closely resemble legitimate operators, illegal gambling apps distributed through Google Play and Apple App Store, phishing campaigns impersonating licensed brands and social media advertising that drives users towards real-money apps, based outside of the EU, that are disguised as games.

These types of fraud expose players to risks of identity theft, financial loss and unsafe gambling environments where well-established safeguards offered by regulated operators, like self-exclusion, do not exist. EGBA members report that across Europe fraudulent domains and applications frequently reappear shortly after takedown, creating ongoing consumer exposure despite continuous monitoring, takedown notifications and repeated enforcement actions.

Illegal operators now capture an estimated 27% (worth approximately €18 billion) of Europe’s total online gambling market gross gaming revenue in 2025. The submission addresses the risks posed by offshore operators, based outside the EU, who deliberately increase consumer risk by falsely claiming to hold gambling licenses granted by countries in the EU, misrepresenting their regulatory status and disguising gambling products as games. These fraud patterns are closely linked to the rapid expansion of unregulated illegal platforms in Europe that threaten both consumers and legitimate operators.

The Commission’s Action Plan on Fighting Online Fraud is planned for adoption in the second quarter of 2026.

Dr Ekaterina Hartmann, Director of Legal and Regulatory Affairs at EGBA, said: “The evidence we’ve gathered shows how fraudsters are systematically exploiting the trust consumers place in the licensed gambling environment, putting European consumers at risk and allowing the illegal online gambling market to grow. From fake websites and fraudulent apps to phishing campaigns and social media scams, these threats reappear as quickly as they’re taken down. Fragmented national approaches to these types of fraud are not enough – we need coordinated EU-level action to ensure consumers and legitimate operators aren’t left fighting an uphill battle against fraud.”

The post EGBA Urges EC to Tackle Rising Online Fraud in Gambling Sector appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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PA Gaming Control Board Imposes $100,000 Fine on BetMGM

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The Pennsylvania Gaming Control Board (Board) at its public monthly meeting approved a consent agreement presented by the Board’s Office of Enforcement Counsel (OEC) resulting in a $100,000 fine to BetMGM.

In its approval of the consent agreement, the Board agreed that BetMGM failed to have sufficient procedures to prevent fraudulent behavior on its BetMGM and Borgata wagering platforms. This includes insufficient Know-Your-Customer (KYC) protocols that allows for the creation, access and use of multiple accounts by individuals using personal identifying information of other individuals and the funding of those accounts using stolen or fraudulently obtained payment devices.

The consent agreement identified four individual fraud rings that:

1. operated for approximately 25 months until January 2024 with 1567 accounts created using personal identifying information of other individuals and $229,580 of combined wagering;

2. operated for approximately 34 months until November 2024 with 34 accounts created using personal identifying information of other individuals and over $14,598 of combined wagering;

3. operated for approximately 29 months until November 2023 with 119 accounts created using personal identifying information of other individuals and $895,092 of combined wagering

4. operated for approximately 19 months until December 2023 with 304 accounts created using personal identifying information of other individuals and $867,910 of combined wagering.

The Board also took actions to place 16 individuals on its various Involuntary Exclusion Lists. Placement on an Involuntary Exclusion List prohibits individuals from either gaming in a casino in Pennsylvania, via an online betting site regulated by the Board, or at a Video Gaming Terminal (VGT) location.

The actions by the Board include placement of four adults on the Involuntary Casino Exclusion list for leaving minors unattended at a casino property while they gambled:

• A male patron who left an 11-year-old in a vehicle in the parking lot at Hollywood Casino York for 52 minutes while he gambled at slot machines and table games;

• A male patron who left a 5-year-old in a vehicle in the parking lot at Rivers Casino Philadelphia for 17 minutes while he gambled at table games and the sportsbook;

• A male patron who left a 9-year-old in the parking lot at Rivers Casino Philadelphia for 1 hour 7 minutes while he gambled at table games and the sportsbook; and,

• A male patron who left two minors, ages 7 and 12, in a vehicle in the parking lot at Parx Casino for 32 minutes while he gambled at slot machines.

Actions such as these to deny statewide gambling privileges serve as a reminder that adults are prohibited from leaving minors unattended in the parking lot or garage, a hotel, or other venues at a casino since it creates a potentially unsafe and dangerous environment for the children. To complement the efforts by casinos to mitigate this issue, the Board created an awareness campaign, “Don’t Gamble with Kids” (DontGamblewithKids.org).

In addition to the four adults listed above, 12 others were placed on either or both of the Involuntary Casino Exclusion and Involuntary Interactive Exclusion Lists for various actions.

These matters, presented by the Board’s Office of Chief Counsel and the OEC, raise the number of individuals now on the Board’s various Involuntary Exclusion Lists to 1515.

The post PA Gaming Control Board Imposes $100,000 Fine on BetMGM appeared first on Americas iGaming & Sports Betting News.

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Compliance Updates

Peter Knutsson Becomes New Director General of Swedish Gambling Authority

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The Swedish government has appointed Peter Knutsson as the Director General of the Swedish Gambling Authority. The appointment will run until 31 August 2032.

Peter Knutsson most recently came from the role of Advertising Ombudsman and will take up his position as Director General on 17 August 2026.

Peter Knutsson took office as Advertising Ombudsman in August 2024, and was previously Head of Unit at the Ministry of Finance. He has over 20 years of experience as a manager and leader and has a background as a lawyer, with solid knowledge of consumer issues and consumer legislation. Peter Knutsson has previously worked for the European Commission and as an advisor to the Swedish Financial Supervisory Authority.

“With the solid experience Peter Knutsson has from, among other things, the Ministry of Finance, consumer affairs and most recently the Advertising Ombudsman, this will be very good for the authority,” said Spelinspektionen’s Chairwoman Madelaine Tunudd.

“I welcome the government’s decision on a new Director General for the Swedish Gambling Authority and will ensure that Peter Knutsson receives a good introduction in my handover as acting Director General,” said Johan Röhr at the Swedish Gambling Authority.

The post Peter Knutsson Becomes New Director General of Swedish Gambling Authority appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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