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Gaming Americas Weekly Roundup – June 24-30

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Welcome to our weekly roundup of American gambling news again! Here, we are going through the weekly highlights of the American gambling industry which include the latest news and new partnerships. Read on and get updated.

Latest News

Sportingtech, an award-winning platform by SBC Latinoamérica and full-service betting and gaming provider, announced the opening of its new office in the vibrant Villa Lobos area of São Paulo, Brazil. This strategic location, chosen to bring the company closer to its partners, customers and those interested in the Brazilian gaming market will serve as a hub for its operations and cater to the unique needs of this market.

Stokastic has appointed Daniel Haight as its Chief Operating Officer. Haight joins Stokastic from Yahoo Sports, where he spent the last eight years building their paid gaming products ecosystem from the ground up, overseeing all operational aspects, including product development, business strategy and P&L management. He spearheaded the successful launches of Yahoo Daily Fantasy, Yahoo Best Ball and Yahoo Sportsbook.

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A subsidiary of Betsson AB has obtained its first local licenses for the newly regulated market in Peru. The licenses cover online casino and sports betting for the Betsson and Betsafe brands. Further, licenses for the Inkabet brand are expected to be obtained soon.

Following the announcement of free self-exclusion support for Colorado, Iowa, Michigan and Tennessee, The National Voluntary Self-Exclusion Programme (NVSEP) announced that, beginning this August, individuals in California will have a simple, no-cost way to take the proactive step of voluntary self-exclusion to address their gambling through NVSEP. NVSEP is working closely with the California Council on Problem Gambling to ensure that the programme fills a great need for Californians.

Partnerships

SCCG Managed Services (SCCGMS) has selected PLYMKR as a key partner to evolve its comprehensive managed services. This strategic collaboration combines SCCGMS’s extensive expertise and vast experience in managing tribal gaming, iGaming and sportsbook operations with PLYMKR’s innovative retail betting technology and complimentary gaming solutions.

Aftermath Interactive AB, a Sweden-based independent game studio, and Hensel Grad P.C., a U.S. gaming law and advisory firm, announced a strategic agreement to develop a skill-based poker game for launch in the US. The strategic agreement partners Aftermath Interactive’s innovative game development expertise with Hensel Grad’s deep knowledge of U.S. gaming laws and regulation. Together the companies will create a truly skill-based digital poker experience.

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Spinmatic has signed a partnership deal with Blazesoft, a leading provider of social gaming solutions in the US and Canada, and its brands. Through this agreement, Spinmatic’s premium casino games will be available for Blazesoft players via its social brands Fortune Coins, Zula Casino and Sportzino.

SCCG Managed Services (SCCGMS) has selected Altenar as a key partner to evolve its comprehensive managed services. This strategic collaboration combines SCCGMS’s extensive expertise and vast experience in managing tribal gaming, iGaming and sportsbook operations with Altenar’s innovative sports betting solutions.

Duetto, a global leader in revenue management solutions, and SHR (an Access company), a leading provider of innovative and intelligent technology solutions for hotels and resorts, announced a strategic partnership designed to revolutionise the casino resort industry. Using Duetto’s Dynamic Rate Engine, SHR Group will enable its casino customers to deliver real-time personalised pricing online to maximise revenue, as well as increase occupancy and guest satisfaction.

The post Gaming Americas Weekly Roundup – June 24-30 appeared first on European Gaming Industry News.

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Arizona Department of Gaming Releases October Sports Betting Figures

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Bettors in Arizona wagered approximately $791 million on sports in October of 2024, according to a new report by the Arizona Department of Gaming. This represents an approximate 22% increase when compared to October of 2023.

The state collected approximately $2.35 million in privilege fees in the month.

The post Arizona Department of Gaming Releases October Sports Betting Figures appeared first on Gaming and Gambling Industry in the Americas.

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Betting Hero

Neosurf & Betting Hero to reveal results of their in-depth study into US online gambling and payment habits in exclusive two-part webinar series

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Neosurf, the globally trusted provider of swift and secure cash-to-digital payment solutions, has announced it will be sharing the findings of a recent study into the online betting habits, preferences and frustrations of US players in an exclusive two-part webinar series beginning on January 14th.

Neosurf commissioned the research via Betting Hero – a leading US-based iGaming portal with expertise in casino, sports betting and DFS. The webinars will see Neosurf CEO Americas, Sue Page, Betting Hero’s Co-Founder and President, Jai Maw, and Senior Director of Product and Research, Ernie Ropas, dive into the report’s key findings and discuss what some of the more surprising results could mean for operators.

The survey, which featured respondents from New Jersey, Colorado and North Carolina, aimed to help operators and regulators within the gambling industry better understand the typical US bettor – how and why they bet, what tools they use to manage their budget and what Responsible Gaming means to them. The findings will be revealed in the webinars and used to identify areas where Neosurf’s products can help operators provide a better user experience.

The research highlighted several aspects of payments and responsible gaming that bettors felt could be improved. Problems with payments remain an issue – 52% of respondents said that they’d experienced payment issues in the past year, and with over 50% depositing and withdrawing multiple times each month, there is a significant cost impact to the operators.

Additionally, respondents indicated they’d be in favour of using a service that could share pre-verified ID information with operators, with ease of use for new payment methods and seamless integration across multiple platforms identified as important factors in their choosing and remaining loyal to a single sports betting platform.

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Sue Page, Neosurf CEO Americas, said: “It was important to us to gain a more detailed insight into the US sports bettor. We wanted to talk to the players and ask questions that no one else is asking, and  through our collaboration with Betting Hero I’m delighted that we now have a comprehensive piece of research.

“Offering valuable insights into player habits – how and why they bet, the ongoing pain points they’re experiencing with payments and their thoughts on Responsible Gaming—we’ll be taking a deep dive into the results of the survey in our two-part webinar series starting at 10:00 ET on January 14th, and we encourage all US-focused operators and regulators to join us.”

The post Neosurf & Betting Hero to reveal results of their in-depth study into US online gambling and payment habits in exclusive two-part webinar series appeared first on Gaming and Gambling Industry in the Americas.

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Gambling in the USA

Saracen Casino Resort Chooses QCI Chatalytics to Enhance Casino Operations with Integrated AI Solutions

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Saracen Casino Resort has selected Quick Custom Intelligence’s (QCI) Chatalytics, an integrated AI-driven suite, to revolutionize its casino operations and elevate guest experiences. The QCI Chatalytics solution, which includes Slot Copilot, Player Copilot, Dashboard, and the Robot Button, leverages OpenAI integration to provide real-time insights and streamlined decision-making across the casino floor.

QCI Chatalytics offers a powerful blend of AI-powered tools designed to optimize both player and slot management. With Slot Copilot, operators gain enhanced capabilities for real-time slot performance monitoring, predictive analytics, and dynamic task assignment. Player Copilot delivers personalized player engagement by analyzing customer data to inform service decisions and reward recommendations. The Dashboard component offers an intuitive, real-time display of key metrics, enabling data-driven insights at a glance. Additionally, the innovative Robot Button automates routine processes, allowing staff to focus on higher-value tasks and improve overall efficiency.

Clayton Mason, Senior Director of Marketing of Saracen Casino Resort, expressed enthusiasm about the partnership: “Integrating QCI Chatalytics into our operations marks a significant step in our strategy to harness the power of AI. With advanced tools like the Robot button, Slot Copilot and Player Copilot, we can deliver a more tailored and efficient experience for our guests while gaining deeper insights into our gaming operations.”

Dr. Ralph Thomas, CEO of QCI, shared his vision for the collaboration: “We’re excited to bring the capabilities of QCI Chatalytics to Saracen Casino Resort. By integrating OpenAI technology, our solution provides unprecedented levels of automation and insight. We believe Chatalytics will play a crucial role in optimizing floor operations and enhancing guest satisfaction through real-time, data-driven decision-making.”

The QCI Chatalytics platform is part of Quick Custom Intelligence’s commitment to driving innovation in the gaming industry, offering a comprehensive suite of solutions to streamline operations and enhance the player experience.

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The post Saracen Casino Resort Chooses QCI Chatalytics to Enhance Casino Operations with Integrated AI Solutions appeared first on Gaming and Gambling Industry in the Americas.

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