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Compliance Updates

MGA Provides Information on Updates Made to Audit/Review Process

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The Malta Gaming Authority (MGA) has provided information to its Approved Audit Service Providers and current and prospective licensees about the updates made to the Audits section on the Authority’s portal, and the related Audit/Review process.

“The Malta Gaming Authority (the Authority) would like to inform its Approved Audit Service Providers and current and prospective licensees of minor updates made to the Audits section on the Authority’s portal, and the related Audit/Review process. The following information outlines the considerations to be made for the auditing process, and the submission of reports for any of the System Audits, System Reviews and/or Compliance Audits engagements, hereinafter referred to as the ‘Audits’.

“After receiving approval from the Authority, the appointed Service Provider has sixty (60) days to complete System Audits and System Reviews, and ninety (90) days for Compliance Audits. The completed Audit report must be submitted electronically through the Authority’s portal. Should the appointed Service Provider identify any instances of non-compliance during this review period, the licensee should be notified, and the licensee is strongly encouraged to address and rectify any identified issues within their documentation and/or systems throughout the Audit period.

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“In such circumstances, the Approved Service Provider must conduct fresh audit checks of the identified non-compliances and appropriately mark such checks within the Audit Report as ‘Resolved at Audit Stage’, if deemed to be compliant. Furthermore, the ‘Partially Compliant’ status can be used if an audit check is found to be partially compliant with the Regulations.

“In view of these changes, the Authority has added two new External Audit Conclusions statuses, these being ‘Resolved at Audit Stage’ and ‘Partially Compliant’, for the Service Providers to be able to report the Audit findings accordingly.

“Should there be any instances of non-compliance which cannot be resolved within the Audit deadline, the licensee may request a one-time extension of the Audit deadline to resolve and re-audit the identified systems and/or documentation issues. The request of such an extension would need to be accompanied by a summary of the issue/s, and a plan of rectification. The extension is at the Authority’s discretion, the time-frame of which shall be determined by the Authority.

“It is important to note that the Authority retains the right to reject an Audit Report if it is unable to arrive at a conclusive review outcome due to a significant number of instances of non-compliance.”

The post MGA Provides Information on Updates Made to Audit/Review Process appeared first on European Gaming Industry News.

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Africa

SOFTSWISS Expands in South Africa with New Certifications

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SOFTSWISS, a leading software supplier for the iGaming industry, announces its successful South African certification. The company has secured a Letter of Certification (LoC) from the National Regulator for Compulsory Specifications (NRCS) for its Casino Platform and Sportsbook, now certified under the South African B2B manufacture licence. 

This licence was initially obtained by Turfsport, a seasoned South African software supplier with 35 years of industry experience. Earlier this year, SOFTSWISS strategically acquired a major stake in Turfsport, aligning their product portfolios. With this certification, SOFTSWISS expands its offerings in the burgeoning South African market.

Vitali Matsukevich, Chief Operating Officer at SOFTSWISS, comments: “South Africa will be one of the key markets for SOFTSWISS in the coming years. It has immense potential, driven by increasing internet penetration, lower mobile internet costs, and affordable mobile devices. Additionally, the local audience shows a strong interest in gambling, which further supports our decision to expand here.”

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According to the InfoQuest survey, sports betting is the most common form of gambling in South Africa, with people placing bets on sports about 12 times a month on average. Casino gambling and horse betting are most popular on weekends, while lottery and online betting happen throughout the week because they are easily accessible online. The survey also reveals that the average gambler engages in three different types of gambling multiple times a month, underscoring the significant role of gambling in South African society.

The recently published SOFTSWISS South African market review highlights a growing interest in esports and fantasy sports, particularly among younger, tech-savvy demographics. Statista reports that 51% of South African survey participants are interested in esports betting, while the National Gambling Board (NGB) notes that 39% are inclined towards fantasy sports betting, especially in popular sports like soccer, cricket, and rugby. These trends align with global patterns and suggest a promising future for these sectors in the region.

The comprehensive SOFTSWISS South African market review is available for free and offers valuable insights into these emerging trends.

 

About SOFTSWISS 

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SOFTSWISS is an international tech company supplying software solutions for managing iGaming projects. The expert team, which counts over 2,000 employees, is based in Malta, Poland and Georgia. SOFTSWISS holds a number of gaming licences and provides one-stop-shop iGaming software solutions. The company has a vast product portfolio, including the Online Casino Platform, the Game Aggregator with thousands of casino games, the Affilka affiliate platform, the Sportsbook Platform, and the Jackpot Aggregator. In 2013, SOFTSWISS was the first in the world to introduce a Bitcoin-optimised online casino solution.

The post SOFTSWISS Expands in South Africa with New Certifications appeared first on European Gaming Industry News.

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Compliance Updates

Malta Gaming Authority Reminds Licensees to Notify Material Outsourcing Within 30 Days

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The Malta Gaming Authority (MGA) has issued a reminder to licensees regarding the necessary compliance procedures for outsourcing activities related to material supplies, critical supplies and key functions.

According to the Gaming Authorisations and Compliance Directive, licensees must adhere to the Policy for Outsourcing by Authorised Persons. Licensees are required to notify the MGA within 30 days when outsourcing material supplies.

For outsourcing activities deemed to be critical supplies or critical services, prior approval from the Authority is mandatory. This approval must be secured before entering into any agreements, MGA said in a statement.

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Outsourcing requests should be submitted through the “Operational – Outsourcing Arrangements” application on the Licensee Portal. Key Function applications need to be submitted directly by the respective Key Person via the “Personal Portfolio” on the Licensee Portal.

Furthermore, if licensees require the MGA’s formal approval for any outsourced business arrangements with third parties, known as “Shared Conduct Agreements,” a specific procedure must be followed to obtain this approval.

The post Malta Gaming Authority Reminds Licensees to Notify Material Outsourcing Within 30 Days appeared first on European Gaming Industry News.

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Compliance Updates

SolutionsHub supports Enjoy Gaming in successful Isle of Man Software Supplier Licence approval

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Innovative live casino studio Enjoy Gaming have successfully secured the prestigious Isle of Man Software Supplier Licence, marking a significant milestone in the company’s growth.

Enjoy Gaming utilised the expertise of renowned Island-based eGaming consultancy SolutionsHub, to assist with the application process, helping them secure their B2B licence.

Head of Operations at SolutionsHub, James O’Kelly said “we’re incredibly proud to have facilitated the successful licence application for Enjoy Gaming. They’re an innovative business providing an excellent product and have really exciting plans, so they were an ideal fit for SolutionsHub from the start. Now that they have their Isle of Man licence, we’re looking forward to seeing the business grow from here and to help them achieve success.”

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What makes Enjoy Gaming so innovative is the introduction of a fresh new live casino experience. Their first offering, Kyiv Pros Roulette uses RNG and pre-recorded video, providing simultaneous gameplay and live results for players. Unlike traditional live roulette tables, where players make quick decisions and then have a lengthy wait for the outcome, this approach offers the rhythm and speed of auto-roulette combined with the premium experience of professional live dealers.

Having professional live dealers in an elegant, stylish setting allows players to immerse themselves in an exclusive, luxury personal casino experience. Along with the faster pace of the game rounds, players remain engaged.

Recognising the importance of adopting an omni-channel approach, particularly for operators looking to engage players across a range of different markets, Enjoy Gaming have optimised their games so that they work seamlessly with all devices including desktop, mobile and tablet.

Enjoy Gaming’s story is unique, having faced significant upheaval in their homeland, they were forced to redirect their efforts. With their team of Ukrainian developers, designers, cinema crew and casino dealers, their pre-recorded online roulette was born. Having seen significant early growth already, the successful acquisition of an Isle of Man Software Supplier Licence is a landmark achievement for the rapidly growing studio.

Looking to the future, the company has big plans to both elevate their existing content as well as expanding their portfolio. Enjoy Gaming Director Steven Welsh said “we’ll be introducing additional features like multipliers to our existing games to enhance the experience for players. We’re also focused on developing a new Game Shows category to deliver even more entertainment and excitement, as well as true 24/7 live broadcasting to make content even more interactive.”

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The Isle of Man has seen a marked increase in software suppliers opting for the credibility that licensing in the offshore jurisdiction provides, with many of the industry’s leading names now making it a prerequisite to do business. Steven went on; “obtaining the recognition of an Isle of Man license gives us a platform to build from and will allow us to develop strategic partnerships and develop new business opportunities.”

As a leading authority in the licensing and maintenance of iGaming businesses in the Isle of Man, SolutionsHub have been instrumental in supporting operators and B2B with successful licence applications. Given the shift towards greater transparency and a commitment to maintaining the highest standards being seen across the industry, the future looks bright for the Isle of Man.

The post SolutionsHub supports Enjoy Gaming in successful Isle of Man Software Supplier Licence approval appeared first on European Gaming Industry News.

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