Compliance Updates
UKGC Hits bet365 with £582k Fine over AML, Social Responsibility Breaches
Bet365 is to pay £582,120 for anti-money laundering and social responsibility failures at its online business.
Hillside (UK Gaming) ENC, which holds a licence for Bet365’s bingo and casino products, will pay £343,035 and Hillside (UK Sports) ENC, which holds a licence to offer betting, will pay £239,085.
All £582,120 will be directed towards socially responsible causes as part of a regulatory settlement with the Commission.
The failings were discovered during a Commission compliance assessment in March 2022.
Social responsibility failures included:
- interactions with customers were frequently not tailored to the specific customer journey or spectrum of harm and therefore interactions were not meaningful
- an Early Risk Detection System was not demonstrably effective in understanding the impact of individual interactions on a customer’s behaviour and whether further action was required
- its approach to evaluation meant that it was unable to effectively ascertain whether a customer had read and understood the information or advice provided within its interactions.
Anti-money laundering failures included:
- having enhanced customer due diligence and know your customer triggers that were ineffective at managing money laundering risk
- failing to undertake financial sanctions checks on new customers prior to their first deposits
- failing to undertake independent verification checks and over relied on customers’ annual self-verification of know your customer information, such as identification documents
- its procedure document contained inadequate detail as to who would be deemed “at risk” and “not at risk” for customer risk profiling.
Kay Roberts, Executive Director of Operations at UKGC, said: “The policy and procedural failings may not have been as severe as those at other gambling businesses in recent years but they were failings nonetheless.
“We expect high standards from operators in terms of keeping gambling safe, fair and crime-free, and will always take action to correct any failings. This operator is very aware that a repeat of these failings will result is escalating regulatory action.”
The post UKGC Hits bet365 with £582k Fine over AML, Social Responsibility Breaches appeared first on European Gaming Industry News.
Compliance Updates
PA Gaming Control Board Levies Fines Totaling $180,000
The Pennsylvania Gaming Control Board (Board) at its public monthly meeting approved four consent agreements presented by the Board’s Office of Enforcement Counsel (OEC) resulting in fines totaling $180,000 against:
Greenwood Gaming and Entertainment, two separate fines totaling $80,000:
A $40,000 fine for three instances of permitting underage individuals to access the gaming floor and play slot machines or table games;
A $40,000 fine for permitting the employment of five unlicensed individuals who had access to iGaming account holders’ personal identifying information through its betParx platform.
Additional fines were levied against:
Wind Creek Bethlehem LLC received a $50,000 fine for failure to follow Know Your Customer (KYC) guidelines that resulted in fraudulent withdrawals from iGaming accounts of more than over $92,000; and,
Fantasy Contest Operator YFS Sub LLC, a subsidiary of Yahoo Fantasy Sports, a $50,000 fine for failure to notify and gain proper approval of the Board for a change of control of its license.
The Board also took actions to place 8 individuals on its various Involuntary Exclusion Lists. Placement on an Involuntary Exclusion List prohibits individuals from either gaming in a casino in Pennsylvania, via an online betting site regulated by the Board, or at a Video Gaming Terminal (VGT) location. These matters, presented by the Board’s Office of Chief Counsel and the OEC, set the number of individuals now on the Board’s various Involuntary Exclusion Lists to 1463.
The Gaming Control Board is scheduled to meet next at 10:00 a.m. on Wednesday, June 17, 2026 in the Board’s Public Hearing Room located on the second floor of the Strawberry Square Complex in Harrisburg.
The post PA Gaming Control Board Levies Fines Totaling $180,000 appeared first on Americas iGaming & Sports Betting News.
Alberta
Play’n GO granted Alberta iGaming licence, expanding Canadian market footprint
The Swedish gaming giant confirms its entry into another regulated market, with its industry-leading portfolio of games set to launch in Alberta.
Play’n GO, one of the world’s leading casino entertainment providers, has been granted a licence to supply online gaming content in the Canadian province of Alberta, marking another milestone in the company’s expansion across regulated North American markets.
The licence, awarded by the Alberta Gaming, Liquor & Cannabis Commission (AGLC), allows the company to offer its portfolio of premium online casino titles to licensed operators in the province ahead of Alberta’s planned market launch later this year.
Alberta represents an important new regulated opportunity within Canada, complementing Play’n GO’s established presence in Ontario and Quebec, while reinforcing the company’s commitment to operating exclusively in regulated jurisdictions.
Magnus Olsson said: “Being granted a licence in Alberta is another important step in our North American growth journey and further strengthens our presence in Canada.
“Regulated markets are the foundation of our business, and Alberta represents an exciting opportunity to expand our footprint in a jurisdiction that shares our commitment to high standards, player protection and long-term sustainability.”
The Alberta licence forms part of Play’n GO’s broader strategy of expanding through regulated markets, working closely with licensed operators to deliver compliant, high-quality gaming content focused on innovation, responsibility, and long-term commercial value.
As part of its market entry preparations, the company has aligned its technology and game portfolio with Alberta’s regulatory standards and requirements, with an initial batch of titles already undergoing certification to ensure launch readiness.
About Play’n GO
With more than 20 years of experience in mobile-first gaming, Play’n GO is a global leader in casino entertainment and the creator of some of the industry’s most iconic online titles, including Rich Wilde and the Book of Dead, Reactoonz, and Moon Princess.
A pioneer in the sector, Play’n GO was among the first to recognize the potential of mobile gaming, developing casino content for mobile devices as early as 2005, before the smartphone era.
Today, the company offers a portfolio of more than 450 premium titles, available to regulated operators across over 35 jurisdictions.
Play’n GO is strongly committed to a fully regulated, sustainable gaming industry built around entertainment, safety, and long-term collaboration.
The company works closely with operators, regulators, and research institutions to promote responsible gaming standards across all markets in which it operates.
With a deep understanding of both operators’ and players’ needs, Play’n GO focuses on creating high-quality, enduring content designed for long-term engagement.
In addition to game development, the company also provides backend services and solutions that support operators in delivering a seamless gaming experience.
Beyond gaming, Play’n GO has expanded into complementary entertainment verticals with Play’n GO Music and Play’n GO Shop, and is also a proud partner of the TGR Haas F1 Team.
For more information, please visit www.playngo.com
The post Play’n GO granted Alberta iGaming licence, expanding Canadian market footprint appeared first on Americas iGaming & Sports Betting News.
Alberta
Play’n GO secures Alberta iGaming supplier licence from AGLC
Play’n GO has been granted a licence to supply online gaming content in Alberta, as the province prepares to launch its regulated online market later this year.
The licence was awarded by the Alberta Gaming, Liquor & Cannabis Commission (AGLC). Play’n GO said the approval allows it to provide its online casino games to licensed operators in the province.
Magnus Olsson, Chief Commercial Officer at Play’n GO, said:
“Being granted a licence in Alberta is another important step in our North American growth journey and further strengthens our presence in Canada.
“Regulated markets are the foundation of our business, and Alberta represents an exciting opportunity to expand our footprint in a jurisdiction that shares our commitment to high standards, player protection and long‑term sustainability.”
Play’n GO said it has aligned its technology and game portfolio with Alberta’s regulatory requirements, with an initial batch of titles undergoing certification ahead of launch. The supplier is already active in Canada, with an established presence in Ontario and Quebec, according to the company.
The post Play’n GO secures Alberta iGaming supplier licence from AGLC appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
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