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European Gaming Congress 2024

Compliance Updates

MGA Issues Interim Performance Report for January to June 2023

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The Malta Gaming Authority (MGA) has released its Interim Performance Report for the period between January and June 2023. The report provides a review of the Authority’s accomplishments for the first half of 2023, together with a description of the Maltese gaming industry’s performance over the same period. The latter provides a medium-term outlook towards the future, as well as an analysis outlining important statistics for the land-based and online gaming industries.

Supervisory Activities

  • Between January and June 2023, the Authority conducted 14 compliance audits and 85 desktop reviews. The Commercial Communications Committee also issued a total of three Letters of Breach, whereby operators were found to be in breach of the Gaming Commercial Communications Regulations (S.L. 583.09). The Authority issued 23 warnings, cancelled four licences and suspended another five, following information which emerged from supervisory activities. Furthermore, the MGA issued a total of nine administrative penalties as well as one regulatory settlement, with a collective total financial penalty of €124,400.
  • The MGA also carried out 11 Compliance Examinations on behalf of the FIAU. During the same period, the FIAU imposed administrative penalties on three licensees based on violations discovered during examinations carried out in previous years. In total, these amounted to €599,420.
  • A total of 545 criminal probity screening checks were undertaken on personnel, shareholders, ultimate beneficial owners, key individuals, employees, and businesses from the land-based and online gaming sectors. A number of these were escalated to the Fit & Proper Committee, which during the period in review determined that four individuals and entities did not meet the Authority’s fit and properness criteria. The Supervisory Council also rejected one licence application on the same basis.
  • In the first half of the year, 19 interviews with prospective MLROs and key persons carrying out the AML/CFT function were carried out with the aim of determining the knowledge and suitability of each candidate.
  • In its efforts to safeguard players and promote responsible gaming, the Authority assisted a total of 2216 players who requested assistance, covering the majority of the cases received during 2023 and the spillover from 2022. Furthermore, 40 responsible gambling website checks were conducted to ensure that licensees are duly protecting their players as required by law, and 16 observation letters were issued identifying areas of improvement.
  • A total of 11 cases of websites having misleading references to the Authority were investigated, while a total of six notices were published on the MGA’s website with the aim of preventing the public from falling victim to such scams.

National and International Cooperation

  • Enforcement agencies, sports governing bodies, integrity units and other regulatory authorities made a total of 12 requests for information, specifically in relation to the manipulation of sporting events or violations of sporting regulations. Subsequently, these requests resulted in 17 data exchanges. In addition, 166 allegations of suspicious betting from licensees and other interested parties were received.
  • Between January and June 2023, a total of 118 alerts on suspicious betting were sent to the industry. Following further correspondence of these alerts to the industry, the Authority received a total of 12 new suspicious betting reports through the Suspicious Betting Reporting Mechanism.
  • The Authority participated directly in six separate investigations into sports rules violations or manipulation of sporting competitions during the time under review. A direct investigation implies that the report came from MGA licensed operators, and thus betting data was shared. In addition, the Authority also participated indirectly in another five investigations, where the events reported formed part of another jurisdiction, but concerned Maltese players.
  • The Authority sent 23 requests for international cooperation, relating to requests for background checks as part of an authorisation process. Furthermore, the Authority received a total of 37 requests for international collaboration from other regulators.
  • By the end of June 2023, a further 53 official replies were issued, providing feedback on the regulatory good standing of our licensed operators to the relevant authorities asking for this information.
  • In total, during the first six months of the year, the MGA received 45 requests for information from other local regulating authorities and governing bodies.

The MGA will publish a full-year industry performance report during the second half of 2024, when it publishes its Annual Report for the financial year ending 31 December 2023.

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Compliance Updates

Massachusetts Gaming Commission Launches Official Seal of Approval

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The Massachusetts Gaming Commission (MGC) has recently developed and adopted an official seal of approval, which all licensed sports betting operators in the state are now required to display on their digital platforms. The introduction of this seal represents a significant step in the MGC’s ongoing efforts to promote responsible and regulated gaming within the Commonwealth.

The seal is intended to serve as a clear signal to consumers that they are accessing a sports betting platform licensed and regulated by the MGC. By prominently featuring this seal, customers can easily distinguish between legal, licensed operators and unsafe, illegal alternatives.

“The MGC has spent considerable efforts ensuring that the operators licensed in the Commonwealth share our values and are committed to consumer protections and responsible gaming. Massachusetts residents who choose to gamble on sports deserve to know their data, personal and financial information are protected, and only the legal marketplace offers those protections. By locating this seal, users will be able to easily identify a legal sportsbook from an illegal operator,” said Commissioner Eileen O’Brien.

Offshore and unlicensed sports betting sites have been accessible to patrons across the US for years. However, with the legalization of sports wagering in Massachusetts, these offshore operators may attempt to present themselves as legitimate. Yet, they are not licensed by any state jurisdiction and do not comply with the same regulations and consumer protection standards as the legal market.

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The risks of using these illegal platforms extend beyond potential data breaches or financial losses. Unlicensed operators may refuse to honor winning bets, leaving consumers with little to no recourse. Illegal gambling activities are also often tied to other serious crimes. The Massachusetts Attorney General’s Office has issued cease-and-desist orders to several major illicit operators. It will continue to monitor and take action against such unlawful activities in coordination with the MGC. The Commission would urge anyone looking for more information on illegal platforms to visit the website of the American Gaming Association.

This newly adopted seal serves as a visual reminder of the regulations in Massachusetts’s legal sports betting market. It enhances consumer protection and builds trust with members of the public who choose to engage in sports betting. By identifying the official MGC seal, customers can have peace of mind knowing they are accessing a fully licensed platform compliant with the Commonwealth’s laws and regulations.

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Compliance Updates

IAGR confirms new Board members

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The International Association of Gaming Regulators (IAGR) has announced the appointment of four new trustees to its Board, each bringing unique expertise and leadership to strengthen IAGR’s global regulatory efforts:

  • Anders Dorph, Danish Gambling Authority (Europe)
  • Peter Kesitilwe Emolemo, Gambling Authority of Botswana (Africa)
  • Kevin Mullally, General Commercial Gaming Regulatory Authority (Asia/Oceania)
  • Louis Rogacki, New Jersey Division of Gaming Enforcement (North America)

IAGR President Ben Haden said, ‘I’m delighted to welcome our four new trustees to the IAGR Board. Their diverse expertise and leadership across different jurisdictions will bring fresh perspectives to our work, further strengthening our global approach to gaming regulation.

‘I look forward to collaborating with Peter, Louis, Kevin and Anders as we continue to foster innovation and drive forward effective, responsible regulation for the benefit of the global gaming community.

‘We also extend a big thank you to Trude Høgseth Felde and Mabutho Zwane for their dedicated service as they complete their terms on the Board, and I’m pleased to announce that Jason Lane will continue for another term as a Trustee.’

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As a leading forum for gaming regulators worldwide, IAGR enables members to meet, share information, discuss legislative developments, exchange views and learn best practices in gaming regulation.

In recent news, IAGR has also confirmed that its 2025 annual conference will be held in Toronto, Canada, from 20 to 23 October 2025, with registrations opening in early 2025.

The post IAGR confirms new Board members appeared first on European Gaming Industry News.

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Internet Vikings Provides VMware License to Alpha Innovations

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Internet Vikings, a licensed in-state hosting provider for iGaming and online sports betting, announces their partnership with Alpha Innovations, a provider of data center services. Under the agreement Internet Vikings will supply Alpha Innovations with VMware licensing through its VMware White Label solution.

Alpha Innovations, known for being a leading Managed Services Provider  including cloud computing, data storage, and backup, has chosen to partner with Internet Vikings, a member of the Broadcom Premier Partnership program. This membership highlights Internet Vikings’ capabilities in supporting large-scale and highly regulated environments.

Internet Vikings will provide Alpha Innovations with the essential VMware license, an asset for their cloud offerings. This addition enhances Alpha Innovations’ capability to set up and maintain regulated and compliant cloud environments while upholding their high standards.
“The added value of our licensing solutions and support services aligns perfectly with Alpha Innovations’ needs,” said Rickard Vikström, CEO and Founder at Internet Vikings.

Douglas Tate, CEO at Alpha Innovations added, “As a leading Managed Service Provider (MSP), Alpha Innovations is always looking for ways to improve our service offerings. Our partnership with Internet Vikings is a win-win for our clients. By leveraging Internet Vikings’ VMware licensing solutions, we can offer our clients more flexible, scalable, and secure cloud solutions. This will ultimately help our clients achieve their business goals more efficiently and effectively.”

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Both companies are committed to maintaining a transparent and mutually beneficial relationship, demonstrating how data centers and hosting providers can collaborate to meet the licensing needs of the industry.

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