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European Gaming Congress 2024

Compliance Updates

Dutch Regulator Launches Pilot Campaigns for CRUKS 2.0

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Dutch gambling regulator Kansspelautoriteit (KSA) has initiated a pilot campaign to raise public awareness of CRUKS, the Dutch gambling central self-exclusion register.

Pilot campaigns have been initiated on social media platforms, informing audiences about how to self-exclude from all Dutch licensed gambling operators via CRUKS.

Operated by the KSA, the CRUKS register was launched on 1 October 2021 to coincide with the Dutch government’s introduction of the Remote Gambling Act (KOA) marketplace, regulating online gambling services.

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CRUKS allows gamblers in the Netherlands to “voluntarily take a break from gambling.” Once registered, they cannot participate in legal online casinos and other gambling offers in the country for a minimum of six months and up to 99 years.

During H1, KSA launched its revamped CRUKS 2.0 register. The update made it easier to unsubscribe from gambling activities and added an eight-day reflection period for those considering unsubscribing.

The CRUKS tagline also changed from “play break” to “gambling stop,” with a new website redirect.

KSA cited that its pilot campaigns have been initiated to “identify the most effective messages and creative concepts to alert the public of self-exclusion from gambling”.

The regulator will test the most effective channels to raise “awareness of gambling stop, focusing on the most at-risk target groups.”

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Brazil

Delasport Ready for Brazil Expansion

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Award-winning iGaming supplier Delasport has just positioned itself as the most progressive supplier to date by meeting the new Brazilian regulation requirements for Sports Betting and Online Casino. The global technology developer has taken all required measures to comply in terms of certifications, Data vault integration, payment providers, KYC, AML, and much more.

Delasport’s team of over 400 experts worldwide are advancing to deliver its renowned products and services to the Brazilian market. They have partnered with GLI (Gaming Laboratories International) – the leading certification lab approved by the Brazilian Ministry of Finance.

So far, Delasport is fully certified against GLI-33 and GLI-19 – the standards that have inspired regulators in Latin America and likely in Brazil. Additionally, the team is in the process of submitting the platform for certification against Brazilian technical standards. Delasport is also advancing rapidly through data quality testing of its integration with the SIGAP Datavault system.

Key Advantages

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Operators that plan on entering the newly regulated Brazilian market will have numerous advantages if they partner with Delasport. They will be able to provide their players with personalization features like My Sportsbook, My Event Builder, My Combo, and My Casino that skyrocket revenues and retention.

Furthermore, Delasport’s KYC and AML provider is a market leader that guarantees the highest level of compliance for all operators that choose to go on this route.

Also, Delasport has already partnered with numerous PIX payment system operators and provides a real-time AI-powered Responsible Gambling system which can easily adapt to local regulations.

Another key advantage is the strong relationship with third-party casino suppliers that will soon be able to provide their exciting portfolios to this thrilling jurisdiction.

Last, but not least, operators will feel Delasport’s support from the get-go all the way to establishing themselves as a market leader. Delasport is knowledgeable of the cultural and regional differences within Brazil and can address all localization needs before they arise.

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“Delasport stands on a solid foundation of experience, supplying Tier 1, Tier 2, and Tier 3 operators in highly regulated markets globally”, the company’s CCO Filippo Ferri comments. ‘This makes Delasport fully equipped to assist operators navigating complex platforms or adapting to modern jurisdictional requirements, such as Brazil’s.’

The supplier’s VP of Business Development Rosaire Galea Cavallaro adds: ‘It’s a great privilege to enter such a vast and exciting market with the confidence that we’ve gained at Delasport throughout the years. We’re looking forward to seeing our product in action in a new territory, achieving and maintaining solid margins for our partners, keeping the record of having double digit margins in sports betting and helping them scale with ease in both verticals to generate maximum revenue for their brands.’

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Canada

IAGR announces Toronto as host city for 2025 conference

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Hot on the heels of its most attended conference in history, the International Association of Gaming Regulators (IAGR) is excited to announce that its 2025 conference will take place in Toronto, Canada, from October 20 to 23, 2025.

The event will be held in partnership with the Alcohol and Gaming Commission of Ontario (AGCO) at the Westin Harbour Castle, offering stunning waterfront views and a premier, downtown Toronto location.

‘Fresh off the success of our Rome conference, we’re thrilled to continue the momentum with next year’s event in Toronto,’ said Ben Haden, IAGR President.

‘The IAGR 2025 conference promises to be another unparalleled opportunity for our global community to come together, collaborate and shape the future of gaming regulation. We’re looking forward to working with AGCO to bring it all together.’

AGCO CEO and Registrar Dr. Karin Schnarr, added, ‘We’re excited to welcome IAGR and its members to Toronto. This partnership provides a great opportunity to share Ontario’s innovative regulatory practices and foster meaningful discussions that drive positive change in the industry.’

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Stay tuned for registration details early next year.

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Compliance Updates

KSA Imposes a Fine of €675,000 on NetX Betting Limited

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The Netherlands Gambling Authority (KSA) has imposed a fine of €675,000 on NetX Betting Limited for offering online gambling without the necessary permit. This is prohibited. NetX had previously been given a penalty payment order for the illegal offer.

NetX offered illegal online gambling on pferdewetten.de and betbird.com, in which Dutch players could also participate. No measures were taken to keep players from the Netherlands out. For this violation, the KSA now imposes a fine of €675,000, consisting of the basic fine of €600,000 with an aggravating circumstance.

Michel Groothuizen, chairman of the board of the KSA, said: “Dutch players need to be protected: that is why we are cracking down hard on illegal offers. We see that illegal providers often pay little attention to the player and do not adhere to a duty of care. Here, for example, we saw the practice that players who are inactive for a long time after creating an account are given a ‘fine’ by the provider. If they do not play for a certain period of time, an amount of €5 per month is charged. A player is then punished if he does not participate in the (illegal) games of chance offered. That of course goes beyond all bounds.”

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The post KSA Imposes a Fine of €675,000 on NetX Betting Limited appeared first on European Gaming Industry News.

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