Compliance Updates
Seven Commissioners Appointed to the UK Gambling Commission
The Secretary of State has appointed seven Commissioners to the UK Gambling Commission (UKGC).
Charles Counsell, Helen Dodds, Sheree Howard and Claudia Mortimore have been appointed for terms of five years. Lloydette Bai-Marrow, Helen Philips and David Rossington have been appointed for terms of four years.
Lloydette Bai-Marrow
Lloydette is an anti-corruption expert and economic crime lawyer. She is the Founding Partner of Parametric Global Consulting, an economic crime investigations consultancy.
Lloydette is the Chair of the Board of Spotlight on Corruption, a UK based anti-corruption charity, she sits on the Legal Panel for WhistleblowersUK and is a trustee for the Unite Foundation. She is a Member of the Conduct Committee of the Institute of Chartered Accountants in England & Wales.
Lloydette is a Senior Visiting Lecturer at the International Anti-Corruption Academy in Vienna, Austria. She is a Co-Founder and Director of the Black Women in Leadership Network (BWIL), a non-profit network committed to increasing the representation of black women in leadership and decision-making positions.
Charles Counsell OBE
Charles was Chief Executive Officer of The Pensions Regulator from April 2019 to March 2023. Prior to this he was CEO of the Money Advice Service and Executive Director of Automatic Enrolment at The Pensions Regulator.
As CEO of The Pensions Regulator, Charles developed the new corporate strategy to put the pension saver at the heart of the Regulator. He delivered their first Equality, Diversity and Inclusion Strategy and Climate Change strategies – both focused on driving change in the regulator and across the Pensions Sector.
Throughout his career, his roles have focused on setting up and delivering large change programmes requiring significant stakeholder relationship engagement: initially in the private sector and latterly in senior public sector appointments.
Helen Dodds OStJ
Helen Dodds is an international lawyer, consultant and board member. She is currently a board member of the Human Tissue Authority, a director and trustee of the St John’s Eye Hospital Group, a director of LegalUK, and an Honorary Senior Fellow of the British Institute of International and Comparative Law. Prior to this, she was a board member of the London Court of International Arbitration.
She is a qualified (now non-practising) solicitor and in her executive career she was Global Head of Legal, Dispute Resolution at Standard Chartered Bank. She has a degree in Modern History from Oxford University.
Sheree Howard
Sheree has over 25 years’ experience in the UK financial services industry with knowledge of the process of regulation and a key focus on risk management, audit and controls. Sheree is currently the Executive Director of Risk and Compliance Oversight at the Financial Conduct Authority. She is a Fellow of the Institute and Faculty of Actuaries.
Sheree has held roles in banking in areas of risk and compliance including Director of Advisory (Compliance), Commercial and Private Banking for the Royal Bank of Scotland; and Chief Risk Officer at Direct Line Group.
Sheree has been a Governor, including Chair, for more than 10 years of a maintained Special Needs School and has provided pro bono advice to a number of other charities.
Claudia Mortimore
Claudia has over 25 years’ experience of criminal law and regulation. She spent the first 10 years of her career working as a barrister then, after a career break to raise three children, prosecuted drugs, tax and money-laundering offences for the Revenue and Customs Prosecutions Office and fraudulent trading offences for the Department for Business.
Since 2013 Claudia has worked in senior positions in the Enforcement Division of the Financial Reporting Council, the body which regulates accountants, auditors and actuaries in the public interest and which sets the UK Corporate Governance and Stewardship Codes. Claudia has led major investigations into serious and complex audit and accountancy failures.
Claudia has a particular interest in Diversity and Inclusion, she has also played a key role in promoting the importance of mental health and well-being at the Financial Reporting Council.
Helen Phillips
Dr Helen Phillips is an experienced executive and non-executive, with a career spanning the public, private and not for profit sectors. Helen’s current non-executive appointments include Chair of NHS Professionals Ltd and Chair of the Chartered Insurance Institute. Helen is concluding a nine year term as Chair of Chesterfield Royal Hospital NHS Foundation Trust.
In 2015 she was appointed as a lay member of the Legal Services Board (LSB), she was appointed independent Chair in 2017, and served a six year term to 31 March 2023. She served as a non-executive director of Social Work England from 2018 to 2021. Helen has also held non-executive director roles in Higher Education and the schools sector. Previously Helen was Board Director of Yorkshire Water and Chair of Loop Customer Management Ltd, a Kelda Group subsidiary. Prior to that, her career as a regulator was as founding Chief Executive of Natural England and a Director of the Environment Agency.
Helen has a BSc in Zoology and a PhD in Environmental Science from University College Dublin. She is a Fellow of the Royal Society of Biology and a Liveryman of the Worshipful Company of Insurers.
David Rossington CB
David is a former senior civil servant. He has worked for the Department for Culture, Media and Sport (DCMS), including as Finance Director and acting Director General, and other Government departments including what is now the Department for Levelling Up, Housing and Communities.
Since stopping full time work, he has been a member of the Advisory Committee on National Records and Archives and currently serves as its Deputy Chair. He is Treasurer and Deputy Chair of Stoll, a charity for veterans and Treasurer of Arts at the Old Fire Station, an Oxford community arts charity.
David holds a degree in History and French from Oxford, a Masters in Public Policy from the Kennedy School, Harvard University, and an economics MSc from Birkbeck College, London. David took an accountancy qualification while a civil servant, although is no longer in practice.
Compliance Updates
Corinne Valletta Wins Chief Compliance Officer of the Year at the Global Regulatory Awards 2025
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At the Global Regulatory Awards 2025 (GRAs), Betsson Group’s General Counsel, Corinne Valletta, was named Chief Compliance Officer of the Year. The award was accepted on her behalf by Betsson Group’s Deputy General Counsel, Dario Evangelista.
Since joining Betsson Group in May 2017, Corinne has played a pivotal role in navigating the complex and constantly evolving regulatory landscape of online gaming. Her strategic leadership has guided Betsson through significant regulatory challenges while supporting the successful expansion of Betsson’s operations into several new jurisdictions.
Corinne has also been a strong advocate for policies that elevate industry-wide standards of operational excellence, protect players and achieve compliance while ensuring the continued relevance of the brands in the commercial space.
Organised by Vixio Regulatory Intelligence, the Global Regulatory Awards recognise excellence across the compliance and responsible gambling sectors, highlighting the individuals and teams who drive progress and uphold best practices in the industry.
This nomination and prestigious award reaffirm Betsson Group’s ongoing dedication to strengthening compliance, ensuring a safe, transparent and trustworthy business.
The post Corinne Valletta Wins Chief Compliance Officer of the Year at the Global Regulatory Awards 2025 appeared first on European Gaming Industry News.
AML or MLR Professional of the Year
SOFTSWISS’ Eleni Panagiotopoulou Becomes Best AML Professional 2025
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SOFTSWISS, a leading iGaming software provider, proudly announces that Eleni Panagiotopoulou, Head of the Anti-Money Laundering (AML) Team, has been named AML or MLR Professional of the Year at the Global Regulatory Awards 2025.
The award honours individuals who make exceptional contributions to compliance and responsible gambling in a demanding, ever-changing regulatory landscape. Winners are recognised for their expertise, leadership, and dedication to maintaining the highest industry standards.
“It’s an honour to receive this award, but even more so to see AML excellence recognised on an industry stage,” said Eleni Panagiotopoulou, Head of AML at SOFTSWISS. “This recognition belongs to our entire team – every analyst, every partner, and every department that supports compliance as a shared responsibility. Together, we’re building not just safer systems, but a stronger and more trustworthy industry.”
Under Eleni’s leadership, the SOFTSWISS AML team has set new benchmarks for operational efficiency and compliance integrity. Over the past year, her key achievements included:
- Strengthening the AML function by expanding the team and increasing capacity for transaction monitoring and case reviews
- Driving a 75% rise in suspicious activity reports submitted, ensuring timely escalation and regulator engagement
- Implementing automated transaction-screening tools and real-time analytics to improve fraud detection accuracy
- Representing SOFTSWISS on international panels and industry forums, promoting ethical approaches to financial crime prevention
Eleni also managed updates to SOFTSWISS AML policies across multiple jurisdictions, such as Brazil, Peru, South Africa, Malta, Curacao, Serbia, and Nigeria. She helped SOFTSWISS remain fully aligned with regulatory requirements for smooth market entry worldwide.
Her industry impact is confirmed through the delivery of more than 25 hours of AML and responsible gambling training, benefiting both SOFTSWISS employees and the broader iGaming community.
Eleni’s insights on the current state of AML and Responsible Gambling can be found in the 2026 iGaming Trends Report. There, she shares how AI systems detect risky behaviour early and support safer play across regulated markets, helping operators protect their reputation and revenue.
Operators and industry professionals can download the 2026 iGaming Trends Report here.
About SOFTSWISS
SOFTSWISS is an international technology company with over 15 years of experience in developing innovative solutions for the iGaming industry. SOFTSWISS provides comprehensive software for managing iGaming projects. The company’s product portfolio includes the Casino Platform, the Game Aggregator with over 36,700 casino games, Affilka Affiliate Platform, the Sportsbook Software and the Jackpot Aggregator. The expert team, based in Malta, Poland, and Georgia, counts over 2,000 employees.
The post SOFTSWISS’ Eleni Panagiotopoulou Becomes Best AML Professional 2025 appeared first on European Gaming Industry News.
Australia
VGCCC: EGM Application Improvements Consultation
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VGCCC has launched consultation on proposed reforms to the application process for Electronic Gaming Machine approvals in Victoria.
“Our Electronic Gaming Machine (EGM) application process for new premises approvals under section 3.3.6 and EGM increase applications under section 3.4.17 of the Gambling Regulation Act 2003 is undergoing a significant uplift to align with modern expectations, recent legislative change, and our strengthened mandate to minimise gambling harm. It also intends to reduce red tape by ensuring applicants focus on priority factors that commonly determine the suitability of an application,” VGCCC said.
VGCCC is inviting feedback from all stakeholders — including, but not limited to, industry participants, councils, experts and community organisations — to provide feedback on:
• the clarity and practicality of the revised application and hearing processes
• ambiguities, redundancies or gaps in the revised application form and practice notes
• any other opportunities to improve the application and hearing process.
Consultation period closes on 19 December 2025.
The post VGCCC: EGM Application Improvements Consultation appeared first on European Gaming Industry News.
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