Compliance Updates
Seven Commissioners Appointed to the UK Gambling Commission
The Secretary of State has appointed seven Commissioners to the UK Gambling Commission (UKGC).
Charles Counsell, Helen Dodds, Sheree Howard and Claudia Mortimore have been appointed for terms of five years. Lloydette Bai-Marrow, Helen Philips and David Rossington have been appointed for terms of four years.
Lloydette Bai-Marrow
Lloydette is an anti-corruption expert and economic crime lawyer. She is the Founding Partner of Parametric Global Consulting, an economic crime investigations consultancy.
Lloydette is the Chair of the Board of Spotlight on Corruption, a UK based anti-corruption charity, she sits on the Legal Panel for WhistleblowersUK and is a trustee for the Unite Foundation. She is a Member of the Conduct Committee of the Institute of Chartered Accountants in England & Wales.
Lloydette is a Senior Visiting Lecturer at the International Anti-Corruption Academy in Vienna, Austria. She is a Co-Founder and Director of the Black Women in Leadership Network (BWIL), a non-profit network committed to increasing the representation of black women in leadership and decision-making positions.
Charles Counsell OBE
Charles was Chief Executive Officer of The Pensions Regulator from April 2019 to March 2023. Prior to this he was CEO of the Money Advice Service and Executive Director of Automatic Enrolment at The Pensions Regulator.
As CEO of The Pensions Regulator, Charles developed the new corporate strategy to put the pension saver at the heart of the Regulator. He delivered their first Equality, Diversity and Inclusion Strategy and Climate Change strategies – both focused on driving change in the regulator and across the Pensions Sector.
Throughout his career, his roles have focused on setting up and delivering large change programmes requiring significant stakeholder relationship engagement: initially in the private sector and latterly in senior public sector appointments.
Helen Dodds OStJ
Helen Dodds is an international lawyer, consultant and board member. She is currently a board member of the Human Tissue Authority, a director and trustee of the St John’s Eye Hospital Group, a director of LegalUK, and an Honorary Senior Fellow of the British Institute of International and Comparative Law. Prior to this, she was a board member of the London Court of International Arbitration.
She is a qualified (now non-practising) solicitor and in her executive career she was Global Head of Legal, Dispute Resolution at Standard Chartered Bank. She has a degree in Modern History from Oxford University.
Sheree Howard
Sheree has over 25 years’ experience in the UK financial services industry with knowledge of the process of regulation and a key focus on risk management, audit and controls. Sheree is currently the Executive Director of Risk and Compliance Oversight at the Financial Conduct Authority. She is a Fellow of the Institute and Faculty of Actuaries.
Sheree has held roles in banking in areas of risk and compliance including Director of Advisory (Compliance), Commercial and Private Banking for the Royal Bank of Scotland; and Chief Risk Officer at Direct Line Group.
Sheree has been a Governor, including Chair, for more than 10 years of a maintained Special Needs School and has provided pro bono advice to a number of other charities.
Claudia Mortimore
Claudia has over 25 years’ experience of criminal law and regulation. She spent the first 10 years of her career working as a barrister then, after a career break to raise three children, prosecuted drugs, tax and money-laundering offences for the Revenue and Customs Prosecutions Office and fraudulent trading offences for the Department for Business.
Since 2013 Claudia has worked in senior positions in the Enforcement Division of the Financial Reporting Council, the body which regulates accountants, auditors and actuaries in the public interest and which sets the UK Corporate Governance and Stewardship Codes. Claudia has led major investigations into serious and complex audit and accountancy failures.
Claudia has a particular interest in Diversity and Inclusion, she has also played a key role in promoting the importance of mental health and well-being at the Financial Reporting Council.
Helen Phillips
Dr Helen Phillips is an experienced executive and non-executive, with a career spanning the public, private and not for profit sectors. Helen’s current non-executive appointments include Chair of NHS Professionals Ltd and Chair of the Chartered Insurance Institute. Helen is concluding a nine year term as Chair of Chesterfield Royal Hospital NHS Foundation Trust.
In 2015 she was appointed as a lay member of the Legal Services Board (LSB), she was appointed independent Chair in 2017, and served a six year term to 31 March 2023. She served as a non-executive director of Social Work England from 2018 to 2021. Helen has also held non-executive director roles in Higher Education and the schools sector. Previously Helen was Board Director of Yorkshire Water and Chair of Loop Customer Management Ltd, a Kelda Group subsidiary. Prior to that, her career as a regulator was as founding Chief Executive of Natural England and a Director of the Environment Agency.
Helen has a BSc in Zoology and a PhD in Environmental Science from University College Dublin. She is a Fellow of the Royal Society of Biology and a Liveryman of the Worshipful Company of Insurers.
David Rossington CB
David is a former senior civil servant. He has worked for the Department for Culture, Media and Sport (DCMS), including as Finance Director and acting Director General, and other Government departments including what is now the Department for Levelling Up, Housing and Communities.
Since stopping full time work, he has been a member of the Advisory Committee on National Records and Archives and currently serves as its Deputy Chair. He is Treasurer and Deputy Chair of Stoll, a charity for veterans and Treasurer of Arts at the Old Fire Station, an Oxford community arts charity.
David holds a degree in History and French from Oxford, a Masters in Public Policy from the Kennedy School, Harvard University, and an economics MSc from Birkbeck College, London. David took an accountancy qualification while a civil servant, although is no longer in practice.
Compliance Updates
KSA Updates Guidelines for Conducting Means Test
The Dutch Gaming Authority (KSA) has updated the good and bad practices for the implementation of the means test. The adjustments follow follow-up research into how online gambling providers verify whether players’ gambling behaviour aligns with their financial means.
Since October 2024, online providers have been required to conduct a means test when players wish to deposit more than €300 net (young adults aged 18 to 24) or €700 (aged 24 and over). This test is intended to prevent players from spending more money on gambling than is responsible.
Follow-up research
In February 2025, the KSA published an overview of good and bad practices for conducting the financial capacity test for the first time. Subsequently, in a follow-up investigation, the KSA conducted sample checks at 20 license holders, during which concrete financial capacity tests were assessed. The KSA concludes from this that the good and bad practices have ensured that many providers have adjusted their working methods for conducting the financial capacity test in a positive way. At the same time, areas for improvement and violations were still identified. In total, the KSA applied a total of ten improvement interviews, three warnings and one binding instruction to various providers.
More clarity
The findings from the follow-up study have been incorporated into an updated version of the good and bad practices. With this, the KSA aims to provide providers with more clarity regarding the correct implementation of the affordability test. The new version clarifies, among other things, that liquid assets, such as savings, may not be part of the affordability test. The assessment must be based on the player’s structural income. The previous explanation regarding this led to confusion among providers in practice.
Supervision
The proper application of the means test remains an important subject for the KSA. The test helps prevent players from gambling away more money than they can afford, thereby contributing to the protection of vulnerable players.
The KSA continues to supervise the implementation of the capacity test and, in response to these tightened good and bad practices, will conduct new sample checks on permit holders.
The post KSA Updates Guidelines for Conducting Means Test appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
Anne Marie Caulfield
GRAI Starts Issuing Remote Betting Licences
The Gambling Regulatory Authority of Ireland (GRAI) officially began issuing Business-to-Consumer (B2C) remote betting and betting intermediary licences on July 1, 2026. The issuance of in person betting licences will commence later this year.
With the commencement of GRAI licences, licensed operators must now meet strict obligations designed to protect consumers and uphold the integrity of the market. These include age verification requirements to prevent underage gambling, obligations to pay out winnings, safeguards such as a ban on facilitating credit or accepting credit cards and requirements on closing accounts on request. Operators are subject to ongoing compliance monitoring, and the GRAI has powers to investigate operators, enforce compliance, apply significant sanctions and take action against unlicensed or illegal activity.
Minister for Justice Jim O’Callaghan TD said: “The commencement of licences for remote betting operators establishes a clear and robust regulatory regime for the gambling sector, strengthening Ireland’s reputation as a well-regulated market, and ensuring operators are held to consistent standards of compliance. I welcome the progress made today as part of the phased implementation of licences for the gambling sector in Ireland.”
Anne Marie Caulfield, Chief Executive Officer of the GRAI, said: “We commenced the roll out of our licensing with the largest segment of the Irish betting market, remote betting. Once an operator is licensed by the GRAI, they are required to comply with all commenced obligations under the Gambling Regulation Act 2024. This means that as of today, consumers in Ireland have important new protections when they bet online or over the phone.
“The GRAI licensing application process is substantial with a number of important requirements that operators must satisfy before they can be approved, this is to check that operators are (a) fit and proper, (b) have financial capacity to provide gambling activity, and (c) that winnings are funded from lawful means.
“It is important for consumers to understand the dangers of unlicensed operators. When gambling is unlicensed, oversight is removed and the risk of harm is radically increased. Tackling illegal operators is also a major priority for the GRAI, it is a criminal offence to operate without a betting licence, and our work has commenced in identifying unlicensed operators.”
GRAI licences are being rolled out on a phased basis, applications for further licence including gaming, lotteries, B2B, charitable and philanthropic will be opened throughout 2027 and 2028.
The post GRAI Starts Issuing Remote Betting Licences appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
Coljuegos
Coljuegos Issues More Than 46,000 Requests to Block Illegal Websites
Coljuegos, the regulatory authority overseeing gambling sites in Colombia, continues its efforts to block illegal gambling websites. Since the beginning of the Government of Change in 2022, Coljuegos has issued a total of 46,228 blocking orders against websites that operate unauthorized betting.
According to the president of Coljuegos, Marco Emilio Hincapié, this is the result of an intense fight against gambling structures that operate outside the law.
“Never before has an administration fought illegal gambling with such force. At Coljuegos, and through our Artificial Intelligence Center, we have optimized the detection and blocking of unauthorized websites,” the official said.
He added: “We have been working with the Ministry of ICT to simplify the process with Internet Service Providers and effectively block any page that operates or promotes gambling illegally.”
It is worth noting that, throughout the history of the entity, 55,658 blocking requests have been issued, of which 83% correspond to the Government of Change.
“While past administrations only issued around 9,000 blocking requests, we multiplied that figure by 5, and in just 4 years. Illegals have never had it so bad,” Hincapié asserted.
Furthermore, the official reiterated the importance of players only betting with the 15 operators authorized by Coljuegos.
“By playing on legal websites, you are not only guaranteeing the protection of your data and your bets, but you are also contributing to the health of less fortunate Colombians,” concluded the president of Coljuegos.
The post Coljuegos Issues More Than 46,000 Requests to Block Illegal Websites appeared first on Americas iGaming & Sports Betting News.
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