Compliance Updates
Seven Commissioners Appointed to the UK Gambling Commission
The Secretary of State has appointed seven Commissioners to the UK Gambling Commission (UKGC).
Charles Counsell, Helen Dodds, Sheree Howard and Claudia Mortimore have been appointed for terms of five years. Lloydette Bai-Marrow, Helen Philips and David Rossington have been appointed for terms of four years.
Lloydette Bai-Marrow
Lloydette is an anti-corruption expert and economic crime lawyer. She is the Founding Partner of Parametric Global Consulting, an economic crime investigations consultancy.
Lloydette is the Chair of the Board of Spotlight on Corruption, a UK based anti-corruption charity, she sits on the Legal Panel for WhistleblowersUK and is a trustee for the Unite Foundation. She is a Member of the Conduct Committee of the Institute of Chartered Accountants in England & Wales.
Lloydette is a Senior Visiting Lecturer at the International Anti-Corruption Academy in Vienna, Austria. She is a Co-Founder and Director of the Black Women in Leadership Network (BWIL), a non-profit network committed to increasing the representation of black women in leadership and decision-making positions.
Charles Counsell OBE
Charles was Chief Executive Officer of The Pensions Regulator from April 2019 to March 2023. Prior to this he was CEO of the Money Advice Service and Executive Director of Automatic Enrolment at The Pensions Regulator.
As CEO of The Pensions Regulator, Charles developed the new corporate strategy to put the pension saver at the heart of the Regulator. He delivered their first Equality, Diversity and Inclusion Strategy and Climate Change strategies – both focused on driving change in the regulator and across the Pensions Sector.
Throughout his career, his roles have focused on setting up and delivering large change programmes requiring significant stakeholder relationship engagement: initially in the private sector and latterly in senior public sector appointments.
Helen Dodds OStJ
Helen Dodds is an international lawyer, consultant and board member. She is currently a board member of the Human Tissue Authority, a director and trustee of the St John’s Eye Hospital Group, a director of LegalUK, and an Honorary Senior Fellow of the British Institute of International and Comparative Law. Prior to this, she was a board member of the London Court of International Arbitration.
She is a qualified (now non-practising) solicitor and in her executive career she was Global Head of Legal, Dispute Resolution at Standard Chartered Bank. She has a degree in Modern History from Oxford University.
Sheree Howard
Sheree has over 25 years’ experience in the UK financial services industry with knowledge of the process of regulation and a key focus on risk management, audit and controls. Sheree is currently the Executive Director of Risk and Compliance Oversight at the Financial Conduct Authority. She is a Fellow of the Institute and Faculty of Actuaries.
Sheree has held roles in banking in areas of risk and compliance including Director of Advisory (Compliance), Commercial and Private Banking for the Royal Bank of Scotland; and Chief Risk Officer at Direct Line Group.
Sheree has been a Governor, including Chair, for more than 10 years of a maintained Special Needs School and has provided pro bono advice to a number of other charities.
Claudia Mortimore
Claudia has over 25 years’ experience of criminal law and regulation. She spent the first 10 years of her career working as a barrister then, after a career break to raise three children, prosecuted drugs, tax and money-laundering offences for the Revenue and Customs Prosecutions Office and fraudulent trading offences for the Department for Business.
Since 2013 Claudia has worked in senior positions in the Enforcement Division of the Financial Reporting Council, the body which regulates accountants, auditors and actuaries in the public interest and which sets the UK Corporate Governance and Stewardship Codes. Claudia has led major investigations into serious and complex audit and accountancy failures.
Claudia has a particular interest in Diversity and Inclusion, she has also played a key role in promoting the importance of mental health and well-being at the Financial Reporting Council.
Helen Phillips
Dr Helen Phillips is an experienced executive and non-executive, with a career spanning the public, private and not for profit sectors. Helen’s current non-executive appointments include Chair of NHS Professionals Ltd and Chair of the Chartered Insurance Institute. Helen is concluding a nine year term as Chair of Chesterfield Royal Hospital NHS Foundation Trust.
In 2015 she was appointed as a lay member of the Legal Services Board (LSB), she was appointed independent Chair in 2017, and served a six year term to 31 March 2023. She served as a non-executive director of Social Work England from 2018 to 2021. Helen has also held non-executive director roles in Higher Education and the schools sector. Previously Helen was Board Director of Yorkshire Water and Chair of Loop Customer Management Ltd, a Kelda Group subsidiary. Prior to that, her career as a regulator was as founding Chief Executive of Natural England and a Director of the Environment Agency.
Helen has a BSc in Zoology and a PhD in Environmental Science from University College Dublin. She is a Fellow of the Royal Society of Biology and a Liveryman of the Worshipful Company of Insurers.
David Rossington CB
David is a former senior civil servant. He has worked for the Department for Culture, Media and Sport (DCMS), including as Finance Director and acting Director General, and other Government departments including what is now the Department for Levelling Up, Housing and Communities.
Since stopping full time work, he has been a member of the Advisory Committee on National Records and Archives and currently serves as its Deputy Chair. He is Treasurer and Deputy Chair of Stoll, a charity for veterans and Treasurer of Arts at the Old Fire Station, an Oxford community arts charity.
David holds a degree in History and French from Oxford, a Masters in Public Policy from the Kennedy School, Harvard University, and an economics MSc from Birkbeck College, London. David took an accountancy qualification while a civil servant, although is no longer in practice.
Compliance Updates
Why licensing will always be about jurisdiction, not harmonisation
This article is an opinion piece by Lee Hills, CEO of leading iGaming regulatory advisory service SolutionsHub.
For years, operators have built cross-border strategies on the assumption that European gambling regulation would gradually move closer together. It made commercial sense to think that way. A single market, a single set of rules, a single compliance framework. Less friction, lower cost, cleaner structure.
Instead, the opposite has happened.
For the past decade, regulation has moved towards greater national control. The jurisdictions that matter most to iGaming operators have each gone their own way, on their own terms and at their own pace. That assumption was not just wrong. For the operators who built strategies around it, it has become commercially dangerous.
The myth of pan-European harmonisation
The European Commission does not have a direct mandate to regulate gambling at a pan-European level. It never has. What it can do is put pressure on the areas around gambling, whether that’s state aid, freedom of services, data protection or financial crime.
But every time a member state has been challenged on its gambling framework, the outcome has been the same. Sovereignty wins.
Germany is the clearest warning sign. Malta-licensed operators once treated EU market access as a question of legal argument and commercial risk appetite. German courts have treated it far more simply. If gambling was offered in Germany without the required German permission, German law applies. The later dispute around Malta’s Bill 55 only sharpened the point. Malta sought to protect its licensed operators from certain foreign judgments. Germany and other member states continued to assert their own consumer protection and public policy rules.
By now, it should be clear enough that gambling regulation is not moving away from national control.
What matters is whether operators have built for that reality, or whether they are still pricing risk as if Europe will eventually fall into line.
What sovereignty actually means in practice
For operators, sovereignty is a commercial reality. It has direct consequences for every operator building across multiple markets.
In recent years, the focus has moved firmly to where the player is, not where the licence sits. The legal tensions surrounding Malta’s Bill 55 have made that principle hard to ignore. But the principle itself is not new. It has been quietly reshaping enforcement, banking relationships and payment processing for years.
For operators, this means one thing above all others. A licence in a well-regarded jurisdiction does not automatically protect you from regulatory exposure in the markets where your players actually are. Governance, compliance, and oversight must follow the player. In practice, that is now the central regulatory reality for any operator building across multiple markets. It cannot stop at the edge of the licensing jurisdiction.
Take an operator running on an offshore licence, taking revenue from a market that expects local authorisation. The first call usually comes from the bank, the payment provider or the platform partner, asking why revenue from that territory should be treated as acceptable. The answer cannot simply be that “we are licensed elsewhere.”
They have to make the case for that specific market. The controls have to hold up there, the local position has to be explainable, and the activity has to be justifiable where the players actually are. That is sovereignty in practice. The player’s jurisdiction is now where much of the commercial and regulatory exposure exists.
The structure that reflects this reality is the hub-and-spoke model. Operators are building this way because regulation is now fragmented market by market. The centre of the structure should be a Tier 1 jurisdiction. This is where governance, risk and strategic decisions are managed. Around that, market-specific licences are held in ring-fenced subsidiaries. Risk is contained within each spoke. Revenue recognised within appropriately licensed entities.
Commercially, it makes sense. More importantly, it reflects how regulation actually works, because every market still needs its own compliance framework.
The licence arbitrage illusion
For a long time, the gap between Tier 1 and Tier 2 licensing was manageable. A lighter-touch jurisdiction offered speed to market, lower cost and operational flexibility. Banks and payment providers asked fewer questions. Counterparties were willing to work with different licences as long as the basics were in place.
That space is shrinking.
Pressure is now coming from all directions. Banks and payment providers are no longer comfortable relying on the licence alone. They are looking at the governance behind it, the compliance culture, the ownership structure and the reputational exposure. Institutional partners are asking harder questions. The licences that were once “good enough” to unlock commercial relationships are increasingly being scrutinised in ways they were not before.
Game studios, platform providers and operators can still launch quickly through a Tier 2 structure, but the friction increases when they try to scale. Larger aggregators, regulated operators, banks and payment partners are now asking more questions about where the business is controlled, where revenue is coming from, who provides oversight, and whether the licence genuinely supports the markets being targeted.
In some cases, the issue is not whether a Tier 2 licence allows the relationship to happen at all. The issue is friction. Onboarding takes longer, the pool of available partners narrows, and extra conditions appear before revenue can move. That is where the commercial pressure is building. A licence may still get a business live, but that does not always mean it gets properly banked, distributed or supported for long-term growth.
Tier 2 licences still have a role to play. What is changing is the assumption that they offer long-term protection. In many cases, the underlying exposure is simply being deferred rather than removed.
What this means for conference season
As the European conference season accelerates through early summer, the industry will gather to discuss growth, technology and market opportunities. Yet behind much of that conversation is a more practical challenge. How do operators build for the long term when the regulatory picture continues to shift from market to market?
The answer lies less in the licence itself and more in the structure behind it.
Stop treating licensing as a badge-shopping exercise. The question is which markets you need durable access to, and what structure will still hold up when banks, payment providers, regulators and institutional partners start asking harder questions. This means building a hub-and-spoke strategy from the outset. A credible hub for governance and oversight, with local spokes added where player location, revenue, regulation or commercial counterparties justify them.
The businesses getting ahead here are not treating licensing as a shortcut exercise. They have recognised that gambling sovereignty lies with individual markets and regulators, and have built accordingly rather than assuming a cross-border structure will solve everything indefinitely.
Price matters, but it should not be driving the decision. What matters more is which structure gives you durable access to the markets you actually want to be in.
The operators who understand sovereignty will be the ones best placed to scale in the markets that matter.
The post Why licensing will always be about jurisdiction, not harmonisation appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
Anti-Money Laundering Act
Denmark: Gambling Operators’ Obligation to Assess the Risk of New Technology Before Launch
According to Section 7(1) of the Anti‑Money Laundering Act, gambling operators are required to identify and assess the risk that they may be misused for money laundering. The risk assessment must be based on the operator’s business model and must cover risk factors associated with customers, products, services and transactions, as well as delivery channels and countries or geographical areas.
The Danish Gambling Authority points out that this obligation means that any new technology used by a gambling operator must be risk‑assessed before it is launched, ensuring that no part of the operator’s business remains unassessed. New technology could, for example, include the introduction of new games or new payment solutions. The introduction of new technology therefore constitutes a change to the operator’s business model, which requires an update of the risk assessment.
When launching a new game product or other technology with which the operator has no prior experience, the operator must investigate whether relevant sources exist that can support the risk assessment.
The post Denmark: Gambling Operators’ Obligation to Assess the Risk of New Technology Before Launch appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
Brazilian License
Groove Secures Pivotal Brazilian License, Cementing LATAM Expansion
Platform pioneer unlocks one of the world’s most dynamic iGaming markets, offering operators and providers a seamless, compliant gateway to millions of new players.
Groove, the award-winning iGaming aggregation platform, has today announced a monumental leap in its global expansion strategy with the official granting of its license to operate in Brazil.
This landmark regulatory approval marks a decisive moment in Groove’s strategic blueprint for Latin America, a vision further reinforced by the significant strengthening of its established and fully regulated infrastructure in Argentina. Together, these developments create an unrivalled dual-hub strategy, positioning Groove as the definitive gateway to the continent.
This hard-won license provides a fully compliant and powerful conduit for Groove’s partners to engage a market on the cusp of historic growth. For operators, it translates to a frictionless, single-integration pathway for capturing market share in this coveted region. They can now leverage Groove’s robust platform to deploy a fully localised and compliant casino offering at unparalleled speed, complete with curated game portfolios tailored to local preferences, integrated local payment processing, and bespoke marketing tools designed to captivate Latin American players. This eliminates years of complex regulatory legwork, allowing partners to go to market in a matter of weeks, not years.
For game studios and content providers, the Brazilian license acts as a direct and streamlined conduit to a vast new audience. Groove offers a managed route to market, taking on the heavy burden of complex regulatory technical standards and certification processes. This allows creators to focus on their core mission of developing world-class entertainment, secure in the knowledge that their content will be efficiently placed in front of a massive, engaged audience through a trusted and fully compliant pipeline.
Rachel Tourgeman, Head of Partnerships at Groove, emphasised the transformative nature of this development. “The green light in Brazil is more than a license; it’s a key that unlocks a kingdom of opportunity for our partners. We’ve built a platform capable of not just entering, but driving in regulated markets.”
Tourgeman put the new license in perspective, saying: “Operators can now immediately tap into Brazil’s immense potential, while providers gain a trusted pipeline to a passionate new player base. This is a definitive moment that accelerates the entire LATAM iGaming ecosystem.”
This strategic expansion is a direct reflection of Groove’s commitment to being the most reliable and agile aggregation partner in the world’s most promising emerging markets. With over 20,000 games available and a raft of over 150 games partners, Groove brings unrivalled choice to the Brazilian market.
Yahale Meltzer, Co-Founder and CEO of Groove, commented, “Our vision has always been to build the bridges that connect great content with passionate players, wherever they are. Securing our Brazilian license and reinforcing our Argentine operations is a testament to our team’s relentless execution and our long-term commitment to LATAM.”
Meltzer concluded: “We are not just following trends; we are actively architecting the future of iGaming in the region, providing a secure, scalable, and sophisticated platform for our partners to grow with us. The door to Latin America is now open, and Groove is the key.”
For further information visit the new web domain at www.groovetech.com
The post Groove Secures Pivotal Brazilian License, Cementing LATAM Expansion appeared first on Americas iGaming & Sports Betting News.
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