Compliance Updates
Seven Commissioners Appointed to the UK Gambling Commission
The Secretary of State has appointed seven Commissioners to the UK Gambling Commission (UKGC).
Charles Counsell, Helen Dodds, Sheree Howard and Claudia Mortimore have been appointed for terms of five years. Lloydette Bai-Marrow, Helen Philips and David Rossington have been appointed for terms of four years.
Lloydette Bai-Marrow
Lloydette is an anti-corruption expert and economic crime lawyer. She is the Founding Partner of Parametric Global Consulting, an economic crime investigations consultancy.
Lloydette is the Chair of the Board of Spotlight on Corruption, a UK based anti-corruption charity, she sits on the Legal Panel for WhistleblowersUK and is a trustee for the Unite Foundation. She is a Member of the Conduct Committee of the Institute of Chartered Accountants in England & Wales.
Lloydette is a Senior Visiting Lecturer at the International Anti-Corruption Academy in Vienna, Austria. She is a Co-Founder and Director of the Black Women in Leadership Network (BWIL), a non-profit network committed to increasing the representation of black women in leadership and decision-making positions.
Charles Counsell OBE
Charles was Chief Executive Officer of The Pensions Regulator from April 2019 to March 2023. Prior to this he was CEO of the Money Advice Service and Executive Director of Automatic Enrolment at The Pensions Regulator.
As CEO of The Pensions Regulator, Charles developed the new corporate strategy to put the pension saver at the heart of the Regulator. He delivered their first Equality, Diversity and Inclusion Strategy and Climate Change strategies – both focused on driving change in the regulator and across the Pensions Sector.
Throughout his career, his roles have focused on setting up and delivering large change programmes requiring significant stakeholder relationship engagement: initially in the private sector and latterly in senior public sector appointments.
Helen Dodds OStJ
Helen Dodds is an international lawyer, consultant and board member. She is currently a board member of the Human Tissue Authority, a director and trustee of the St John’s Eye Hospital Group, a director of LegalUK, and an Honorary Senior Fellow of the British Institute of International and Comparative Law. Prior to this, she was a board member of the London Court of International Arbitration.
She is a qualified (now non-practising) solicitor and in her executive career she was Global Head of Legal, Dispute Resolution at Standard Chartered Bank. She has a degree in Modern History from Oxford University.
Sheree Howard
Sheree has over 25 years’ experience in the UK financial services industry with knowledge of the process of regulation and a key focus on risk management, audit and controls. Sheree is currently the Executive Director of Risk and Compliance Oversight at the Financial Conduct Authority. She is a Fellow of the Institute and Faculty of Actuaries.
Sheree has held roles in banking in areas of risk and compliance including Director of Advisory (Compliance), Commercial and Private Banking for the Royal Bank of Scotland; and Chief Risk Officer at Direct Line Group.
Sheree has been a Governor, including Chair, for more than 10 years of a maintained Special Needs School and has provided pro bono advice to a number of other charities.
Claudia Mortimore
Claudia has over 25 years’ experience of criminal law and regulation. She spent the first 10 years of her career working as a barrister then, after a career break to raise three children, prosecuted drugs, tax and money-laundering offences for the Revenue and Customs Prosecutions Office and fraudulent trading offences for the Department for Business.
Since 2013 Claudia has worked in senior positions in the Enforcement Division of the Financial Reporting Council, the body which regulates accountants, auditors and actuaries in the public interest and which sets the UK Corporate Governance and Stewardship Codes. Claudia has led major investigations into serious and complex audit and accountancy failures.
Claudia has a particular interest in Diversity and Inclusion, she has also played a key role in promoting the importance of mental health and well-being at the Financial Reporting Council.
Helen Phillips
Dr Helen Phillips is an experienced executive and non-executive, with a career spanning the public, private and not for profit sectors. Helen’s current non-executive appointments include Chair of NHS Professionals Ltd and Chair of the Chartered Insurance Institute. Helen is concluding a nine year term as Chair of Chesterfield Royal Hospital NHS Foundation Trust.
In 2015 she was appointed as a lay member of the Legal Services Board (LSB), she was appointed independent Chair in 2017, and served a six year term to 31 March 2023. She served as a non-executive director of Social Work England from 2018 to 2021. Helen has also held non-executive director roles in Higher Education and the schools sector. Previously Helen was Board Director of Yorkshire Water and Chair of Loop Customer Management Ltd, a Kelda Group subsidiary. Prior to that, her career as a regulator was as founding Chief Executive of Natural England and a Director of the Environment Agency.
Helen has a BSc in Zoology and a PhD in Environmental Science from University College Dublin. She is a Fellow of the Royal Society of Biology and a Liveryman of the Worshipful Company of Insurers.
David Rossington CB
David is a former senior civil servant. He has worked for the Department for Culture, Media and Sport (DCMS), including as Finance Director and acting Director General, and other Government departments including what is now the Department for Levelling Up, Housing and Communities.
Since stopping full time work, he has been a member of the Advisory Committee on National Records and Archives and currently serves as its Deputy Chair. He is Treasurer and Deputy Chair of Stoll, a charity for veterans and Treasurer of Arts at the Old Fire Station, an Oxford community arts charity.
David holds a degree in History and French from Oxford, a Masters in Public Policy from the Kennedy School, Harvard University, and an economics MSc from Birkbeck College, London. David took an accountancy qualification while a civil servant, although is no longer in practice.
Betting and Gaming Council
BGC Responds to Gambling Commission’s Announcement on FRAs
The Betting and Gaming Council (BGC) has responded to the UK Gambling Commission’s decision to introduce Financial Risk Assessments (FRAs) in stages.
Grainne Hurst, Chief Executive of the Betting and Gaming Council, said:
“We are deeply disappointed and frustrated that the Gambling Commission has decided to press ahead with Financial Risk Assessments despite the significant concerns raised over the last 18 months by the BGC, operators, racing, parliamentarians and customers.
“The fact that the Gambling Commission has delayed implementation, raised thresholds and abandoned its original timetable is a clear recognition that the concerns raised by the BGC and others were well founded. Unfortunately, the central issues around reliability, consumer impact and the practical operation of these checks remain unresolved.
“The Commission has failed to address the fundamental issues identified during its own pilot. It has not demonstrated that the data underpinning these checks is accurate, reliable or consistent enough to support regulatory decisions affecting customers.
“The pilot exposed inconsistencies in the information returned by credit reference agencies, with the same customer potentially receiving different outcomes depending on the provider. Customers risk being wrongly identified as financially vulnerable based on a system that remains unproven. That is not a sound basis for regulatory intervention.
“The Commission has yet to publish a full evaluation of the pilot, so neither the industry nor the public has seen the evidence needed to justify introducing these checks.
“These checks cannot be described as genuinely frictionless if they produce unreliable outcomes, lead to unnecessary account restrictions or ultimately result in customers being asked to provide documents or open banking information.
“While the Commission has announced implementation groups, it has given no indication that they will resolve the outstanding questions around reliability, consumer impact and how the system will operate in practice.
“We support evidence-led, proportionate regulation that protects vulnerable people while allowing the 22.5 million adults in Britain who bet each month to do so safely. But until the Commission can demonstrate these checks are accurate, consistent and genuinely frictionless, our fundamental concerns remain, including the risk of driving customers towards the growing illegal gambling market.”
The post BGC Responds to Gambling Commission’s Announcement on FRAs appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
Compliance Updates
GRAI Signs Memorandum of Understanding with Danish Gambling Authority
The Gambling Regulatory Authority of Ireland has announced the signing of a Memorandum of Understanding with the Danish Gambling Authority, further strengthening collaboration between European gambling regulators.
The MOU reflects a continued commitment to closer cooperation on compliance, monitoring, and enforcement. It is designed to support more effective information sharing and coordination between jurisdictions that oversee many of the same operators and market practices.
A recent meeting between CEO of the Gambling Regulatory Authority of Ireland, Anne Marie Caulfield, and Director General of the Danish Gambling Authority, Anders Dorph, provided an opportunity to exchange perspectives on key regulatory challenges and to align approaches where possible, especially in a digital-first age where gambling regulation increasingly requires coordinated European responses to address cross-border risks.
Welcoming the agreement, CEO of the GRAI, Anne Marie Caulfield, said: “This Memorandum of Understanding with the Danish Gambling Authority is another vital milestone in strengthening cooperation between regulators operating in closely connected markets.
“Continued dialogue and collaboration between Ireland and Denmark will support more effective oversight and regulation, and we see this agreement as part of our continued efforts to deepen cooperation with regulatory partners across Europe.”
The post GRAI Signs Memorandum of Understanding with Danish Gambling Authority appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
Compliance Updates
ECA: EU Member States Miss Out on €22.9 Billion in Tax Revenue Due to Illegal Online Gambling
The European Casino Association (ECA) hosted a high-level roundtable in the European Parliament on tackling illegal online gambling. The event title still referred to the 2024 figure of €80 billion, the figure available when the roundtable was organised, but that number was overtaken at the event itself: the 2025 figures, released for the first time during the roundtable, showed that the illegal online gambling market aimed at EU consumers had reached €91.6 billion, an increase of around 14%. The title was therefore already outdated the moment the new numbers were presented. Drawn from the study commissioned by the ECA to Gambling Compliance International (GCI) and set out by ECA Chair Erwin van Lambaart, this rise deprived EU Member States of an estimated €22.9 billion in tax revenue.
A high-level roundtable in the European Parliament
The European Casino Association (ECA) organised a high-level roundtable discussion on illegal gambling in the European Parliament. Hosted by MEP Lukas Mandl, the gathering brought together EU lawmakers, the European Commission, the Anti-Money Laundering Authority (AMLA), Eurojust, the Joint Parliamentary Scrutiny Group (JPSG) on Europol, national gambling regulators and industry experts.
During the discussion, ECA Chair Erwin van Lambaart presented the 2025 figures from the impact study on illegal online gambling that the ECA commissions annually from Gambling Compliance International (GCI). Participants exchanged views under the Chatham House Rule on the growing scale of illegal online gambling, how it is currently tackled, and what more can be done at European level. They acknowledged the growing scale of the problem and called for stronger enforcement and closer cooperation to support a safe, well-regulated gambling environment.
The discussion is timely, coming shortly after the European Commission’s proposal to reform the mandate of Europol, a key institution in the fight against cross-border crime, including illegal gambling.
What the 2025 GCI figures show
The latest impact study, commissioned by the ECA to Gambling Compliance International (GCI), shows that the illegal online gambling market aimed at EU consumers reached €91.6 billion in 2025, an increase of around 14% on the previous year. This clear upward trend deprived EU Member States of an estimated €22.9 billion in tax revenue in 2025.
The figures also show that illegal operators now account for the majority of online gambling revenue in the EU-27, that more than 6200 illegal operators are actively targeting European consumers, and that the overwhelming majority of online gambling content Europeans are exposed to promotes illegal, unlicensed operators.
What is meant by “illegal gambling”
In the 27 Member States of the European Union, there is no grey market and no third category. A gambling operator is either legal, meaning it is licensed in the country where it serves its customers, or it is unlicensed and therefore illegal. When the ECA speaks of illegal gambling, it means operators serving European consumers without the licence that national law requires.
What sets legal and illegal operators apart
Legal, licensed operators abide by national and EU law, apply anti-money-laundering measures and cooperate closely with national and EU authorities. They protect vulnerable consumers, with particular care for young adults, through strict responsible-gambling programmes; they make significant tax contributions; and they support local development, tourism and jobs.
Illegal, unlicensed operators, by contrast, operate outside any licence and any regulatory or ethical standard. They fail to apply anti-money-laundering measures and can facilitate money laundering and the financing of crime. They ignore age and identity checks and actively target young and vulnerable players, using aggressive marketing, personalised bonuses and free plays to drive compulsive play. They pay no tax in the countries they target, and they mislead consumers, for example by using the logos of legitimate operators in advertising to commit fraud.
ECA Chair Erwin van Lambaart said: “The 2025 data from the GCI report leaves no room for doubt: illegal online gambling is a fast-growing, cross-border problem that puts players, especially young adults, at high risk, deprives societies of much-needed tax revenues, and undermines trust in the regulated market. Licensed casinos and their online businesses operate under strict rules and invest heavily in responsible gambling and anti-money-laundering measures. Yet illegal operators, often based outside the EU, can reach European consumers at the click of a button, without safeguards, without oversight and without contributing to our communities.”
“This is why we need strong political will and strengthened public-private cooperation that is aligned with this reality. By connecting national enforcement efforts, financial intelligence units and sector expertise, European institutions and agencies such as the European Commission, Europol and AMLA can help us turn data into action. If we fail to act now, the illegal online market will continue to grow at the expense of players, public finances and legitimate businesses.”
MEP Lukas Mandl said: “Illegal online gambling is not a niche issue, it is a serious cross-border threat that touches on consumer protection, organised crime and the integrity of our internal market. Europol is a crucial partner for Member States, but we must ensure that its mandate and resources allow it to fully support the fight against these illegitimate activities.”
“The evidence presented by the European Casino Association today show where cooperation is needed to do more. I will bring these insights into our parliamentary work and encourage colleagues cross-party to jointly go against the negative effects of illegal gambling from mental health issues to existential disasters of individuals and entire families, so that we can better protect citizens and make a clear difference between criminal activities and those operators who play by the rules.”
The post ECA: EU Member States Miss Out on €22.9 Billion in Tax Revenue Due to Illegal Online Gambling appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
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