Canada
Not making progress
Yordan Petkov, Product Owner at Silverback Gaming, talks about some of the unique challenges studios are facing when developing slots for the US market
Momentum is starting to build behind legal online casino in the US, with a growing number of states rolling out regulatory frameworks and awarding iGaming licences to operators. This is creating a significant market for studios to explore, with increasing demand among operators and players for new and exciting slot content.
This opportunity has not gone unnoticed by studios that have made their name in the European market, with many now turning their attention to North America. But those that think the slots that top the charts in the likes of the UK, Sweden and Italy will be as successful in the US are mistaken.
The US is a very different market when it comes to culture and player expectations. Added to this are the regulatory requirements that studios must ensure their games comply with. This means not being able to launch slots with certain mechanics and features, and this in turn makes for a challenging environment in which studios must produce games that hit the spot with players.
The classics are always the best:
At the moment, players seem to be drawn to the slots they recognise from the gaming floors of their favourite land-based casinos in Las Vegas and beyond. I’m talking about slots such as Cleopatra and Wheel of Fortune. Online casinos stock these games as it is a great way to transition players online for the first time via titles they are familiar with and trust.
But as the market matures, player expectations will change with more complex games coming into favour. Of course, modern slots with gripping mechanics and engaging bonus features will also have greater appeal among the lucrative but hard-to-reach Millennial and Generation Z audiences, which operators will want to tap into via their online offerings.
However, the US presents a unique challenge for studios to overcome in that states have specific regulations that relate to the features that are and are not permitted in online slots. In particular, there is a ban on progressive features that are carried over several spins. In short, each spin is seen as an independent game round so all features must begin and end within that spin.
So, what does this mean? No progress bars, no collectables, no multipliers or free spins that build as the game plays out. Essentially, all the things that make modern slot games so exciting to play. This is leaving studios with a bit of a conundrum – how to hold the player’s attention for longer periods when any potential progression made in a single spin is lost on the next spin.
The clock is ticking:
This is forcing studios to think outside of the box, and that of course is a good thing. The key is to come up with concepts, mechanics and features that build high levels of anticipation into a single spin. This can include things like offering a second chance to win on every base game bet – this is something that we have done with our ClockwaysTM mechanic.
The way it works is that the outer symbols rotate clockwise, changing the symbol positions to create more, bigger wins in a way that keeps players on the edge of their seats.
Another tactic studios can look to explore is adding progression into multi-round bonus features such as free spins. With free spins usually lasting eight rounds or more, there is scope to bring in elements of progression here with any progress made reset once the bonus round comes to an end. This is easier said than done and requires super-smart mathematicians to create the models behind such mechanics while ensuring compliance with regulatory requirements.
But it’s not just the gameplay where studios can try new things. There is plenty of room to be creative around themes, design, sound and even narratives and characters that run through the game. US players are drawn to a wide range of slot themes, from magic to the Wild West as well as dragons, farming, sports, Egypt and Norse.
There is so much that can be done here to take these classic themes and elevate them through stories, characters, striking artwork and immersive sound. While the gameplay is always crucial to engagement, so too is the look and feel of the game.
Of course, the ultimate success of a game requires all of these factors coming together – theme, design, sound, math and gameplay. The US does present some unique challenges for studios to overcome, but those with the right teams in place will be able to work together to create compelling slot games that are fully compliant with the rules in each state.
It’s a tough hurdle to clear, but it’s what makes the US market so interesting for studios.
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AGCO
AGCO Fines Great Canadian Casino Resort Toronto $350,000 for Serious Regulatory Violations Linked to Impromptu After-Party on Gaming Floor
The Alcohol and Gaming Commission of Ontario (AGCO) has issued monetary penalties totaling $350,000 against Great Canadian Casino Resort Toronto for multiple violations of provincial gaming standards. The penalties follow an impromptu after-party that was permitted to take place in the pre-dawn hours directly on the casino’s gaming floor.
On September 27, 2024, an electronic dance music event attended by thousands of people was hosted in the theatre adjacent to the casino at Great Canadian Casino Resort Toronto. The event was marked by widespread intoxication, disorderly behavior, and numerous criminal and medical incidents – both inside and outside the venue – including alleged assaults, drug overdoses, and acts of public indecency. Although paid duty officers were present, additional police and emergency services were required to manage the situation.
In the midst of this high-risk environment, casino management approved an unscheduled request by the performing artist to host an after-party on the active gaming floor. The artist and more than 400 guests were permitted onto the gaming floor where the artist was allowed to perform amidst operational table games and gaming machines – without any prior risk assessment or planning.
As a result, security personnel were unable to effectively control the casino floor, including witness reports that an attendee was seen climbing onto slot machines. Failure to maintain appropriate control compromises the security, safety, and integrity of the casino floor. Following the conclusion of the event, the operator failed to promptly report these incidents to the AGCO as required.
Based on the findings of its review, the AGCO’s Registrar has issued an Order of Monetary Penalty (OMP) totaling $350,000 against Great Canadian Casino Resort Toronto. These penalties address critical failures in their operations, incident reporting, employee training, and the management of disturbances.
A gaming operator served with an OMP has 15 days to appeal the Registrar’s decision to the Licence Appeal Tribunal (LAT), an adjudicative tribunal that is part of Tribunals Ontario and independent of the AGCO.
“Casino operators have a fundamental duty to control their gaming environment. Great Canadian Casino Resort Toronto’s lapses in this incident compromised the safety of patrons and the security and integrity of the gaming floor,” Dr. Karin Schnarr, Chief Executive Officer and Registrar of AGCO, said.
The post AGCO Fines Great Canadian Casino Resort Toronto $350,000 for Serious Regulatory Violations Linked to Impromptu After-Party on Gaming Floor appeared first on Gaming and Gambling Industry in the Americas.
International Game Technology PLC announced that its subsidiary, IGT Canada Solutions ULC (hereinafter “IGT”), signed an eight-year agreement with Atlantic Lottery to supply its IntelligenEVO video lottery central system technology across Atlantic Canada. The agreement includes the option for multiple extensions and positions the Atlantic Lottery to become the first World Lottery Association (WLA)-affiliated lottery operator to deploy IGT’s next-generation central management system in a game-to-system (G2S) distributed market.
“By leveraging IGT’s IntelligenEVO technology, Atlantic Lottery will power its video lottery network with the industry’s best-in-class central system and position itself to maximize future contributions to good causes. As an organization that prioritizes system security and exceptional player experiences, Atlantic Lottery believes that IGT’s IntelliegnEVO solution will help generate high player satisfaction and optimal network performance,” said Michael MacKinnon, Atlantic Lottery VP, Product.
“As a long-time supplier to Atlantic Lottery, IGT looks forward to helping the Lottery achieve its growth and player engagement goals with our leading-edge IntelligenEVO video lottery central system. IGT’s IntelligenEVO is a scalable technology for the WLA market that is backed by decades of experience and operator feedback, and maximizes the benefits of real-time data, cloud-based technologies and in-depth analytics,” said David Flinn, IGT SVP Canada, EMEA and LATAM, Gaming Sales.
With peak system security, network availability and responsible gaming functionalities, IntelligenEVO is a reliable, scalable solution that can meet the needs of today and in the future. The solution will accelerate time-to-market and enables the Atlantic Lottery to benefit from the system’s suite of player-focused functionality. The technology’s G2S and open API design optimizes data collection and delivery and will enable Atlantic Lottery to customize their program for evolving player needs.
The post IGT and Atlantic Lottery Sign Eight-Year Video Lottery Central System Technology Agreement appeared first on Gaming and Gambling Industry in the Americas.
NetGaming, a fast-growing online casino content supplier, is proud to announce its launch in Ontario with Rush Street Interactive, Inc., a leading online casino and sports betting company in the United States, Canada and Latin America. This strategic collaboration marks a significant milestone for NetGaming as it continues to expand its footprint across regulated North American markets.
As part of the launch, Ontario players on BetRivers can now enjoy a diverse portfolio of NetGaming titles, known for their high-quality graphics, immersive gameplay, and unique themes. Standout games such as Zeus’s Thunderbolt, Bison Gold, and Fireball Inferno are among the first to go live, with additional titles set to follow soon.
This partnership is just the beginning. NetGaming plans to extend its collaboration with Rush Street Interactive into Michigan, New Jersey, Pennsylvania, Delaware, and Mexico over the coming months.
Pallavi Deshmukh, CEO of NetGaming, commented: “We are thrilled to go live with Rush Street Interactive, a powerhouse operator with a strong presence and loyal player base. This launch marks a significant milestone in our
North American expansion strategy and underscores our commitment to delivering exceptional gaming experiences tailored to local player preferences across the region.”
Richard Schwartz, CEO of Rush Street Interactive, commented: “We are pleased to partner with NetGaming to bring innovative, premium games to our players in Ontario. This collaboration aligns with our strategy to offer world-class
entertainment through engaging, action-packed online casino games. We look forward to expanding this partnership into additional regulated markets in the months ahead.”
This strategic partnership highlights both companies’ dedication to providing high- quality, innovative, and responsible entertainment to players in regulated markets.
The post NetGaming Goes Live in Ontario with Rush Street Interactive via BetRivers Platform appeared first on Gaming and Gambling Industry in the Americas.
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