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Lack of governance of football friendly (non-competitive) matches exploited by match-fixers

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Football friendly matches are wide open for match-fixing due to a lack of regulation according to new research, with more than 250 friendlies involving European clubs showing signs of suspicious activity during 2016-20. The results come from a three-year study funded by the European Commission’s Erasmus+ programme and led by the University of Nicosia Research Foundation.

A survey of 700 players in Cyprus, Greece and Malta conducted by the project also found that:

  • More than a quarter of players (26.5%) had played in a club friendly they suspected had been manipulated.
  • More than a quarter (26.3%) of approaches to fix a friendly match were made by club officials and 15% by other players.
  • Club officials were the instigators in 19% of approaches to manipulate friendlies and were the main beneficiaries in 26.3% of approaches.

The research study found that international and national football federations have been slow to establish where responsibility lies for friendlies, particularly when clubs from different countries are involved in non-competitive matches played in a third country. Some European football federations do not track where clubs go on pre-season and mid-winter tours.

This lack of sporting governance and regulation, combined with the availability of these games on betting markets around the world, notably with poorly or unregulated betting operators in jurisdictions such as Curaçao and the Philippines, who may themselves have links to criminality, leaves these games at greater risk of potential exploitation by match-fixers.

To address this, the report, Combating Match Fixing in Club Football Non-Competitive Friendlies, proposes:

  • That UEFA enforces regulation of friendlies on all 55 member associations
  • That match agents are barred from owning or controlling clubs, just as players agents are
  • The formation of a body to represent match agents in future negotiations with international bodies such as FIFA and UEFA on regulation
  • Establishing data standards that prevent the sale of live match data to poorly and unregulated betting operators

Unlike competitive matches, which are usually covered by agreements between data companies and competition organisers, friendlies are a free-for-all.

Data from these games is being collected and sold to poorly and unregulated betting operators, which do not report signs of suspicious activity, which is often a licensing requirement for well-regulated operators. This sporting event data collation and sale for betting does not currently fall within the scope of regulation, leaving a potential ‘blind spot’ in terms of market and consumer protection.

Lead investigator, Professor Nicos Kartakoullis, President of the Council, University of Nicosia, comments:

“The combination of a lack of regulation, oversight and information makes these matches easier to manipulate than competitive matches.

“This research shows that in terms of governance, friendly matches need to be considered just like competitive matches.

“With the data for 4,000 friendly matches being offered for betting purposes around the world each year, it is also vital that the betting companies receiving that data are operating from well-regulated jurisdictions and report suspicious betting to protect the integrity of those events.”

The research was led by the University of Nicosia Research Foundation and included the International Betting Integrity Association, EU Athletes, CIES and the football players unions of Cyprus, Greece and Malta as project partners.

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Golden Whale and Cevro team up to advance AI-driven player interaction

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Golden Whale, a provider of machine learning-driven optimisation and decision intelligence for the iGaming industry, has partnered with Cevro, an AI-powered platform designed to automate and enhance player interactions across support and operational workflows.

At the core of the integration is Golden Whale’s Full Model Control framework, which uses ML models to continuously analyse live player behavioural data, enabling more precise decisioning across engagement and incentives, driven by deeper insight into player value, churn probability and behavioural intent. These decisions can then be actioned through Cevro’s AI agents, allowing operators to guide and control player-facing responses with greater precision across multiple channels, including chat, email and helpdesk, with voice capabilities set to follow.

Cevro’s platform supports a wide range of player-facing processes, including bonus queries, KYC checks, payment-related communications and responsible gaming workflows. By introducing decision intelligence into these touchpoints, operators can move beyond reactive support models and toward more proactive, context-aware engagement, where responses are informed by real-time signals around player value and behaviour.

 

Eberhard Dürrschmid, CEO at Golden Whale, said: “Operators are managing an increasing number of player communications across different touchpoints, and many of those processes are still handled in a reactive or manual way. By working with Cevro’s AI agents, we can connect our decision intelligence directly into these communication workflows, enabling operators to respond more precisely and consistently, while also reducing the complexity of managing these interactions at scale.”

 

Chaim Heber, CEO at Cevro, added: “Our focus is on helping operators automate and scale player interactions without losing quality or control. By integrating Golden Whale’s decision intelligence, we can bring a new level of precision into how our AI agents operate, using deeper signals around player value, churn risk and behaviour to guide responses. This not only improves resolution and efficiency but also allows operators to deliver more meaningful interactions that support retention and long-term player value.”

The post Golden Whale and Cevro team up to advance AI-driven player interaction appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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Evoplay strengthens Brazil footprint with bet365 deal

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Evoplay, the award-winning game development studio, has strengthen its presence in Brazil through a new partnership with leading global operator bet365, marking another step in its growth across regulated Latin American markets.

The agreement sees a selection of top-performing Evoplay titles integrated onto bet365’s Brazilian platform, initially starting with standout releases such as Hot Triple Sevens and Temple of Thunder II Bonus Buy.

The partnership enables Evoplay to bring its diverse portfolio of high-performance content to one of the most promising emerging regulated markets, at a time when Brazil’s evolving landscape continues to create new opportunities for operators and suppliers alike.

By collaborating with bet365, a globally recognised brand known for its extensive reach and strong local engagement, Evoplay reinforces its commitment to delivering tailored content that resonates with regional player preferences.

Alex Malchenko, Head of Sales at Evoplay, said: “Partnering with bet365 represents an important milestone for Evoplay as we continue to expand our Latin American presence and build our network of global operator brands. Brazil is a market with huge potential, and we’re excited to bring a selection of our best-performing titles to its players.

“Our focus remains on supporting operators with content that not only meets regulatory standards but also delivers strong player engagement, and this collaboration is a testament to that approach.”

Spokesperson at bet365, added: “We are pleased to partner with Evoplay as we continue to enhance our offering in Brazil.

Their portfolio of localised games aligns well with our commitment to provide high-quality gaming experiences to our customers.

“We look forward to rolling out additional titles in the near future as we strengthen our collaboration with the supplier in this key market.”

Evoplay

Evoplay is a leading iGaming developer with a portfolio of 250+ slots, table, crash, and instant games.

It uses innovative gameplay and cutting-edge design to elevate user experience and bring new audiences to the world of iGaming.

The company’s commitment to innovation and revolutionary products was recognised by the most prestigious industry awards.

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bet365 is committed to Safer Gambling. We promote gambling as an enjoyable leisure activity, and we believe that gambling can only remain this way if you stay in control and gamble responsibly. However, we know that for some people gambling can stop being a harmless leisure activity and become a problem.

bet365 has a range of useful tools to help customers stay in control of their gambling that can be found at https://responsiblegambling.bet365.bet.br/br

The post Evoplay strengthens Brazil footprint with bet365 deal appeared first on Americas iGaming & Sports Betting News.

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WE names Valentina Ursini Group Account Director for IBJR and key clients

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Brazilian agency We has hired Valentina Ursini as Group Account Director, where she will lead business strategy and client relationships for accounts including EMS, Novibet, Jovi and IBJR (Brazilian Institute of Responsible Gaming).

Ursini brings experience from Leo Burnett, Ogilvy and TBWA, where she led global and local accounts for brands including Visa, Procter & Gamble, Motorola, Gatorade, Coty, Kimberly-Clark and Friboi.

“We has something that is rare today: genuine proximity to the client’s business and a very clear ambition for shared growth,” Ursini said.

“I am joining a team that already knows these clients deeply, and I bring a fresh perspective on expansion opportunities, efficiency and brand building.

It is about developing the business in a consistent and relevant way.”

Maurício Almeida, managing director at We, said Ursini’s appointment raises the standard of service for the agency’s strategic accounts.

“She combines expertise, consistency and a very pragmatic business vision, which is exactly what we look for in our model. She understands that client relationships only make sense when they translate into results.”

* The Brazilian Institute of Responsible Gaming is a private industry association representing licensed betting operators in Brazil. Its primary role is to support the development of a regulated, transparent and sustainable gambling market in the country.

The organization focuses on promoting responsible gaming practices, contributing to public policy discussions, and working alongside regulators to ensure compliance with Brazil’s evolving legal framework for betting.

It also advocates for consumer protection, market integrity and the reduction of illegal gambling activities.

In the context of the article, the IBJR appears as a relevant institutional player within the Brazilian iGaming ecosystem, reflecting the growing importance of industry representation as regulation advances.

The post WE names Valentina Ursini Group Account Director for IBJR and key clients appeared first on Americas iGaming & Sports Betting News.

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