Latest News
WhichBingo Awards 2021 winner’s announcement
The annual Whichbingo awards were held virtually in 2021 with twelve winners announced across the event which was held online for a second year in a row.
The awards follow one month of voting by bingo players and from submissions of nominations by bingo brands. The results are in for the WhichBingo Awards 2021 and there are some surprises.
The winner of the WhichBingo Award 2021 for Best Bingo Site is Sun Bingo – the first time it has picked up the main award since 2010. The good news didn’t stop there for Sun Bingo as it went on to scoop two more major awards – Best Bingo Chat Team and Best Playtech Bingo Site. The change in fortunes for Sun Bingo coincides with the appointment of Adam Scott as Gaming Operations Director at NewsUK in May 2020, having moved from competitor Gamesys, operator of multi-award winning sites Heart Bingo and Jackpotjoy
Another big winner was an unexpected name: PlayOJO. This brand also picked up three prestigious awards, snatching them from under the noses of dedicated bingo sites. PlayOJO is the proud winner of the awards for Best New Bingo Site, Best Pragmatic Play Bingo Site and Best Slots Site. Of all the casino sites that have adopted online bingo over the last 18 months it is PlayOJO that certainly put its heart and soul into the product, rather than just having it sit on site as an additional plug-in. They players on the site have certainly shown their appreciation of its efforts.
Wink Bingo continues to be the shining star of the 888 stable as it picked up the award for Best Dragonfish Bingo Site for the fifth consecutive year.The famous Foxy Bingo took the award for Best Entain Bingo Site and Rainbow Spins sitting on the Jumpman Gaming platform took Best New Slots Site.
The full list of WhichBingo Award winners 2021:
| Best Bingo Site | Sun Bingo |
| Best New Bingo Site | PlayOJO |
| Best Dragonfish Bingo Site | Wink Bingo |
| Best Entain Bingo Site | Foxy Bingo |
| Best Pragmatic Play Bingo Site | PlayOJO |
| Best Playtech Bingo Site | Sun Bingo |
| Best Bingo Chat Team | Sun Bingo |
| Best New Slots Site | Rainbow Spins |
| Best Slots Site | PlayOJO |
| Best Mobile Bingo Site (Judged) | Mecca Bingo |
| Best Customer Service (Judged) | mFortune |
| Most Socially Responsible Operator(Judged) | Mecca Bingo |
In the Judged categories mFortune came top for the second year for Best Customer Service, while Mecca Bingo retained the award for Best Mobile Bingo Site, but also added a second award as winner of Most Socially Responsible site.
Inbal Winner, General Manager Europe at XLMedia plc:
“After an exciting month of voting, we’re delighted to congratulate the winners of this year’s WhichBingo awards. The awards are one of the annual highlights for the UK online bingo industry, and because the winners are mainly decided by players’ votes, they are particularly coveted by the brands lucky enough to be declared winners.
The popularity of online bingo has soared in the last eighteen months during the pandemic, so it was also pleasing to see that hosting our ceremony virtually hasn’t dampened the enthusiasm of players who voted, with another huge number of votes cast again this year. With the game continuing to attract a much wider demographic of players than ever before, these awards enable us to recognise the hard work of all the best UK bingo sites around today.”
The award winners were revealed in a virtual ceremony for the second time due to continued uncertainty around live events. They were announced by WhichBingo Social Media Presenter Charlie Shakespeare and filming took place at the beautiful Buzz Bingo venue in Tooting, London.
As the WhichBingo Awards are mainly decided by player votes they are highly regarded by the bingo brands and a coveted indication of many satisfied customers.
You can watch the full event here: https://www.whichbingo.co.uk/awards/
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ClearStake
Star Sports adopts ClearStake’s bank-based solution for player verification
Independent bookmaker Star Sports has partnered with ClearStake to enhance its player verification and compliance procedures using secure bank-driven verification technology.
The collaboration will enable Star Sports to incorporate ClearStake’s newly-introduced ID by Bank solution.
The product enables users to confirm their identity in seconds through their banking app, eliminating the requirement for document submissions and manual assessments. It results in a notable rise in the success rate of verification processes, which consequently boosts the number of depositing players while decreasing fraud and operational costs.
Star Sports will utilize ClearStake’s current affordability and source of funds technology.
Flynn Goward, Managing Director of Star Sports, said: “We’re always looking for ways to make the player journey smoother without compromising on compliance. ClearStake’s technology gives us exactly that balance. It’s been simple to integrate and we’re already seeing faster verification and fewer hurdles for genuine customers.”
Martin Burt, CEO of ClearStake, added: “Star Sports is one of the most recognised and trusted betting brands in the UK, so we’re thrilled to be helping them enhance their verification processes. By adopting ID by Bank alongside our affordability and source of funds tools, they’re setting the benchmark for what modern player verification should look like.”
ID by Bank has been implemented by several other major UK operators in recent weeks and is transforming the way operators authenticate players online, resulting in significantly improved pass rates, lowered operational costs and fraud, as well as enhanced FTD conversion rates.
The post Star Sports adopts ClearStake’s bank-based solution for player verification appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
iGaming
Menace sets new retention benchmark
Just three months after its launch, disruptive new iGaming brand Menace is reporting performance data showing player loyalty well above established market benchmarks.
Menace’s flagship crash game has delivered an average day 1 retention rate of 26%, exceeding the top end of market benchmarks of around 20–22% for comparable titles.
Player loyalty extends beyond initial engagement. During peak months in December and January, Menace recorded day 7 retention of 24–25%, placing it at the very top of industry performance ranges.
The success is partly attributed to Menace’s integrated games studio, Ebaka Games. Around 80% of Menace users played an Ebaka title during a three-month period of exclusivity.
Menace founder Dmitry Belianin said:
“From day one, our goal was not just to launch another operator but to build an ecosystem where content and platform are engineered together for long-term engagement. The early retention data shows that when a studio and an operator act as one product organisation, you can achieve loyalty levels that traditional integration models struggle to reach.”
Ebaka Games content was first launched exclusively with Menace alongside a major brand awareness campaign. Following its proven performance, the content is now available to third-party operators.
These metrics place Menace among the sector’s stickiest operators, with players returning at unusually high rates for a newly-launched brand.
The post Menace sets new retention benchmark appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
AI
BetConstruct AI Charts a New Course for Brazil’s iGaming Market at SBC Summit Rio 2026
BetConstruct AI is thrilled to share its involvement in the SBC Summit Rio 2026, taking place from March 4-5 at the Riocentro in Rio de Janeiro. As Brazil enters its second year of complete regulation, BetConstruct AI emerges at this critical market moment to present a vision of technological empowerment and strategic independence.
At Stand A230, attendees will find an extensive range of AI-powered solutions tailored to satisfy the expectations of the Brazilian crowd. The exhibition highlights the top-tier Sportsbook and Casino Platforms, designed to expand quickly while ensuring peak performance levels.
Apart from the main platforms, BetConstruct AI supplies the necessary framework for a leading online brand. This encompasses CMS Pro, a tailored content management system that enables operators to oversee their complete business from one unified platform, and SpringBuilder X, our mobile-centric, SEO-focused drag-and-drop website creator that removes the necessity for technical expertise. Advancing customization, BetChain AI provides an innovative method to design and develop iGaming sites more efficiently and intelligently, granting partners complete creative authority. These essential tools are crafted to operate in complete synergy with our advanced intelligence layer, establishing a smooth connection between an impressive user interface and intricate back-end automation.
At the heart of the exhibition lies the BetConstruct AI Suite, an advanced set of tools designed to streamline and enhance the operator’s experience.
This encompasses:
●CRM AI: Delivering deep behavioral insights to enhance player retention.
●Umbrella AI: Providing real-time risk management and automated player protection.
●AI Game Recommendation System: Ensuring personalized content delivery to maximize engagement.
●Betting Mate: An intuitive AI companion that elevates the player experience with real-time stats and insights.
Demonstrating its dedication to the long-term success of the Brazilian market, BetConstruct AI will emphasize its unique “The Choice to Grow” initiative. This performance-driven program aims to incentivize partners that reach a 16.67% growth in GGR each quarter. Achieving these goals across a wide array of products – such as Sportsbook, Virtual Sports, and partner brands like PopOK Gaming and CreedRoomz – enables operators to receive a 51% invoice discount every third month, plus exclusive service advantages and tournament participation.
BetConstruct AI encourages all industry stakeholders, operators, and media representatives to stop by Stand A230 at Riocentro. The team will be present during the summit to showcase how a connected, AI-driven ecosystem enables partners to select the route of innovation, efficiency, and market leadership in the Brazilian market.
The post BetConstruct AI Charts a New Course for Brazil’s iGaming Market at SBC Summit Rio 2026 appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
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