Central Europe
The long-awaited opening of the German market has arrived
Catalin Negoita, Commercial Manager at Kalamba Games
The long-awaited German legislation allowing online gaming nationwide finally enters into force this week. Even before fully opening up, the market has become a key focus for many industry players, with a multitude of factors making the potential of the region an attractive proposition.
Firstly, there is the sheer size of the country itself. With a population second only to Russia in Europe and relatively high average earnings, the potential value of the player pool is vast. The second reason is perhaps more subjective, but we have found that German players are fairly easy to satisfy. Their preferences are well established, which makes it straightforward for an online casino supplier to adequately cater for this sizeable new clientele.
Because of the country’s strong history of land-based gambling, classic games that resemble titles found in brick-and-mortar venues with popular themes like ancient Egypt and book games work very well with local players. Taking inspiration from what works in the land-based sector is therefore often a safe bet in Germany. Mobile usage is also a lot higher than your average market because of the good infrastructure so it’s worth considering creating games that are optimised for mobile.
Strict rules and regulations around responsible gaming and player protection have already presented some challenges for the industry with slot suppliers required to make fundamental changes to the makeup of their content.
Operators must adopt a €1 maximum stake limit on online slots, alongside a 5-second minimum duration on slot spins. Jackpots will be banned, removing an important acquisition and retention tool for operators. Monthly deposit limits of €1,000 will also be introduced and players must be offered tools to set spending and time limits, along with cooling-off periods.
These restrictions will influence the shape of the market with the main effect being that retention will have a greater focus than in many other markets with fewer restrictions.
Despite being a hot topic in the industry for quite some time, providers will now be trying even harder to retain more players for longer and will have to be creative in order to succeed. Legislative changes are part of every regulated market and it is key for operators and suppliers to embrace them and try to adapt as best we can. We are known to be a very innovative industry and I’m sure as the market matures, we will see pioneering new ways to acquire and retain players while ensuring maximum player protection.
Basically gamification, customer service and the quality of games in general will be the differentiator in the German market, and that is for both providers and operators to address.
Gambling will become more of a social thing because the maximum limit is so low. It’s not exactly going to be the thrill of winning big – it will be the social aspect and making sure that retention factors, gamification side missions and different functionalities are top notch.
You could say a laser-like focus on promotional tools and social gaming elements, such as those that we are introducing on our own Kalamba Bullseye platform, are going to be very important. Basically, everything that enhances the player experience will be key such as promotional tools, UX elements, and/or in-game gamification features. Similarly, game production values will have to be high and match those of other entertainment media.
At Kalamba, we believe that Germany will be a very strong market. The way to monetise the market will just be a little bit different there. There won’t be VIP players, so the industry will have to adjust to a volume model. Player values will decrease but because of the social acceptance of gaming, and slots in particular, the player numbers will increase and that’s how it will balance itself out over time.
Initially, when the legislation comes into force, we will just have to analyse the player behaviour and see in what direction the market is going and how we can fully capitalise on this new opportunity. Germany will be a market that could completely change with providers having to adapt to the new conditions as there will be a lot of new players entering the market now that it’s completely regulated.
We must work very closely with our partners to figure out the best way to make the player experience as engaging as possible and this will lead us to success in this new and exciting environment.
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Central Europe
SYNOT Games teams up with win2day to revolutionize Austria’s iGaming scene
SYNOT Games, a leading iGaming provider, has partnered with win2day, taking a major step in its Austrian market growth strategy.
The collaboration marks its debut with the launch of Resin Joker, a fan-favorite slot that combines the simplicity of a classic gaming experience with a fresh, modern twist. With its smooth gameplay, vibrant audio-visuals, and universal appeal, Respin Joker has become a standout title for players seeking both entertainment and nostalgia.
As this partnership progresses, players can look forward to a steady rollout of additional games from SYNOT Games’ extensive portfolio, further enriching win2day’s already robust catalog. This collaboration is designed to offer Austrian players a premium gaming experience, with a diverse selection of games that blend cutting-edge innovation and top-tier quality.
Georg Wawer, Managing Director of win2day, said: „As the sole licensed operator in Austria, our goal is to host all leading iGaming providers on our platform. Synot, being a major player on the international stage, makes us proud to feature their content. We regard SYNOT Games as a skilled and trustworthy partner for win2day, and we are confident that this collaboration will yield great success.„
Martina Krajčí, CCO at SYNOT Games, commented: “We are excited to partner with win2day and bring our games to Austrian players. At SYNOT Games, our focus has always been on providing quality entertainment, and this partnership highlights our commitment to delivering an outstanding gaming experience.”
The post SYNOT Games teams up with win2day to revolutionize Austria’s iGaming scene appeared first on European Gaming Industry News.
Central Europe
25 years of ZEAL: A quarter century of online lottery in Germany
- From living room start-up to online market leader
- Ambitious growth targets and innovative product ideas
ZEAL Network SE, the market leader for online lotteries in Germany, is celebrating its 25th anniversary. Founded in 1999 as Tipp24, the company was one of the first on the German market to bring lotteries to the internet. Since then, ZEAL has had a lasting impact on the German online lottery business.
“We are very proud of a quarter century of ZEAL,” says Helmut Becker, CEO of ZEAL. “What began 25 years ago as a two-man start-up in Hamburg has now developed into a group of companies with more than 250 employees. We are more successful than ever in our core business of lottery brokerage and are continuously expanding our market share and our business model. In doing so, we are staying true to our motto: we define the future of lottery.”
From start-up to international group
ZEAL was founded as Tipp24 in Hamburg in 1999. The company was one of the first providers to enable participation in state lotteries in Germany via the Internet – with great success. The IPO followed in 2005. This was followed by the temporary relocation of the company headquarters to London, the change of name to ZEAL Network SE and the development of new business abroad. In 2019, the company returned to Hamburg and took over LOTTO24 AG. This made ZEAL the largest lottery broker in Germany. Today, more than 1.3 million customers play with ZEAL’s brands every month.
“As one of the founders, I am particularly happy about ZEAL’s success story,” says Jens Schumann, co-founder of ZEAL 25 years ago and now a member of the Supervisory Board. “When we founded the company, we printed out the lottery tickets that our customers played online and handed them in at the kiosk around the corner. A lot has happened since then. Today, ZEAL is one of Germany’s leading e-commerce companies. It gives me great pleasure to have been so closely involved in its development to date.”
Continuing to grow in the core business, developing new business areas
Today, ZEAL is the market leader for online lotteries in Germany. The brokerage of participation in state and charity lotteries remains the company’s core business, which it intends to expand in the future. In addition, ZEAL is continuously developing its portfolio: in the summer, for example, the company launched the first raffle of an existing property in Germany with Traumhausverlosung (English name: Dream House Raffle). ZEAL also appeals to younger target groups in particular with the freiheit+ charity lottery. Last year, ZEAL also launched an online games offering, which has been continuously expanded since then. ZEAL also operates the online presence of the ONCE charity lottery in Spain, a public organization for the blind, and invests in industry-specific start-ups via its ventures department ZEAL Ventures.
The post 25 years of ZEAL: A quarter century of online lottery in Germany appeared first on European Gaming Industry News.
Central Europe
NOVOMATIC once again honored with the “Business Superbrands Austria Award”
The world’s largest independent brand evaluation organization, Business Superbrands Brand Council, has once again recognized NOVOMATIC as one of Austria’s strongest brands for the year 2024/2025.
The prestigious award is given to brands that have built up an outstanding image in their market segment and clearly stand out from their competitors. After a pre-selection by the credit rating service provider Bisnode D&B, an independent panel of experts decides on the awarding of the title. NOVOMATIC’s exceptional brand strength and innovative power were convincing and underlined our success on both the domestic and international markets.
Stefan Krenn, Executive Board Member of NOVOMATIC AG, accepted the award from András Wiszkidenszky, Superbrands Regional Director, and emphasized: “This award underlines our strong market position and the continuous pursuit of innovation and excellence in the international gaming industry. At the same time, it is a sign of appreciation for the extraordinary commitment of our employees, who contribute to the success of the NOVOMATIC brand every day.”
András Wiszkidenszky added: “The Superbrand award underlines the economic appeal of the NOVOMATIC brand. Congratulations on the outstanding brand management and strong positioning that have made NOVOMATIC one of the strongest brands in Austria.”
The post NOVOMATIC once again honored with the “Business Superbrands Austria Award” appeared first on European Gaming Industry News.
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