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New Survey Shows Impact of Gambling Advertising on Customers

Published

5 years ago

June 24, 2021

Reading Time: 3 minutes

The UK Gambling Commission (UKGC) has published its latest survey which reveals the impact of gambling advertising on customers. The survey included data from 6258 respondents.

Of the 4,566 respondents who had gambled in the past 12 months, 34% said that a post or media had prompted them to spend money on a gambling activity in that period.

Free bets or money to spend with a gambling company was the most likely to prompt a customer to engage in gambling, with 22% of gamblers reporting doing so.

Advertising on social media and TV had each prompted 15% of gamblers to gamble in the last 12 months. Direct marketing, sports sponsorships and newspaper advertising prompted 9%, 8% and 7%, respectively.

The Gambling Commission also asked those who had reported seeing gambling ads how, if at all, those ads had changed their gambling habits.

Of those respondents who had reported seeing traditional advertising from gambling companies – such as television or print ads – 52.8% said that the advertising had not changed the amount that they gambled.

Meanwhile, 13.0% said such ads prompted them to start gambling for the first time, while 16.3% said these traditional ads prompted them to increase the amount that they gamble.

A further 14.7% were prompted to restart gambling after taking a break from the activity because of these ads. Meanwhile, 10.1% said the ads prompted them to change what they gambled on or try a new form of gambling.

Free bets or money to spend with a gambling company was shown to be the most effective new customer acquisition method, as 25.9% of those who had gambled in the last 12 months and seen posts or advertising said that free bets prompted them to start gambling for the first time.

Free bets also led to 18.6% of viewers restarting gambling after taking a break.

Of the advertising methods examined, the Gambling Commission said free bets had the lowest rate of responses saying they had not changed the amount that respondents gambled, at just 35.2%.

Direct marketing via email, text message or push notification appeared to be more effective with existing or lapsed customers, however. It was cited by most respondents as prompting them to increase the amount they gambled, at 21.8%. It was also the method that prompted most people to restart gambling after taking a break, at 19.6%.

The figures also showed that 85% of those surveyed reported having seen any gambling advertising or sponsorship. In total, 83% reported having seen advertising and 78% having seen sponsorship.

These figures are down on 2019’s survey which showed 87% of people had seen advertisements or sponsorships, with 86% seeing advertisements and 82% sponsorships.

Television advertising was the most widely seen format for gambling advertising, with 76% of respondents reporting seeing this.

Gambling sponsorships on TV, radio or podcasts were the next most common format for people to see, at 67%. Other common places to see gambling advertising or sponsorships were on sports merchandise (60%), in sports venues (59%) and online outside social media (56%).

The least common reported place to see a gambling advertisement was via direct marketing, either by email, text message or push notification, which 37% of respondents reported seeing.

The data showed that young people are more likely to see gambling advertising online, with 77% of people aged 18 to 24 saying they had seen gambling ads online, compared to 55% of those 65 and over.

Of those surveyed, most (68%) said they use social media but don’t follow gambling operators or companies. Meanwhile, 17% said they do not use social media or streaming platforms, and 16% said they do follow or watch gambling companies.

Crash Games

Evoplay launches Caramelo Dog Lucky Run crash game for Brazil

Published

10 minutes ago

May 27, 2026

Wladimir P.

evoplay-launches-caramelo-dog-lucky-run-crash-game-for-brazil

Evoplay has launched Caramelo Dog Lucky Run, a new crash-style instant win game themed around Brazilian street culture and the widely recognised “Caramelo Dog” reference.

The title follows Taco, a dog navigating a neighbourhood filled with obstacles. Players move step by step across roads as the multiplier increases, choosing to cash out or keep going.

Evoplay said the game uses randomised obstacle patterns so each round plays differently. Players can choose between four difficulty settings — Easy, Medium, Hard, and Hardcore — with higher difficulty increasing obstacle intensity and the multiplier.

Caramelo Dog Lucky Run also includes a cash-out function that can be triggered after Taco safely stops, plus customisable autoplay settings for stake preferences and stop conditions.

Ivan Kravchuk, CEO at Evoplay, said: “Caramelo Dog Lucky Run brings a completely fresh personality to our portfolio through its vibrant Brazilian-inspired setting and charming main character.

“Players in Brazil need games that feel familiar, authentic and culturally connected to them. When a player recognises something that reflects their everyday life and online culture, it creates a far deeper level of engagement than entertainment alone, and that is exactly what Caramelo does in this game.”

The post Evoplay launches Caramelo Dog Lucky Run crash game for Brazil appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

Bally’s Intralot S.A

Bally’s Intralot Signs New Lottery Contract with Hellenic Lotteries

Published

10 minutes ago

May 27, 2026

Wladimir P.

bally’s-intralot-signs-new-lottery-contract-with-hellenic-lotteries

Bally’s Intralot S.A. has signed a new contract with Hellenic Lotteries S.A., part of Allwyn Hellas (formerly OPAP), to deploy its industry-leading lottery technology solutions.

Following an international tender, Hellenic Lotteries was recently awarded the exclusive right to operate and manage Greece’s state lotteries (passive lotteries and instant games) for a period of 12 years, starting as of May 2, 2026. It is noted that the company also held the previous state lotteries’ license for a period of 12 years.

Bally’s Intralot has been awarded a contract to seamlessly migrate Hellenic Lottery’s existing Bally’s Intralot lottery system to its latest technology stack. Specifically, Bally’s Intralot will deploy a turnkey lotteries and instant games management solution based on its flagship LotosX Omni ecosystem. Bally’s Intralot will continue to support Hellenic Lotteries in delivering games, through its broad retail network while providing for digital integration. The contract covers an initial one-year base period, with the option to either extend annually for up to 3 years, or to continue for the full duration of the Concession.

Jan Karas, Chairman and CEO of Allwyn Hellas, said: “We are pleased to be cooperating with Bally’s Intralot, in the new era of Hellenic Lotteries. Ensuring business continuity, revamping and evolving our products, and upgrading customer experience are key pillars of our plans for the new 12-year concession. We look forward to continuing to work with Bally’s Intralot on technology solutions that will help us meet customer expectations, offer innovative propositions and drive business, while improving our efficiency, productivity, and responsible operations.”

“Allwyn Hellas and Hellenic Lotteries are valued long-standing partners and we are honored to renew and strengthen our collaboration. This agreement reflects the trust placed in our technology, our people, and our long‑term commitment to supporting regulated lottery operators. Working closely with Hellenic Lotteries, we aim to deliver a modern, secure, and scalable gaming ecosystem that enables sustainable growth and innovation,” said Robeson Reeves, CEO of the Bally’s Intralot Group.

The post Bally’s Intralot Signs New Lottery Contract with Hellenic Lotteries appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

Daniel Cuc

REEVO Announces New Partnership with ReelPlay

Published

10 minutes ago

May 27, 2026

Wladimir P.

reevo-announces-new-partnership-with-reelplay

REEVO has announced a new partnership with ReelPlay, an established and highly experienced games studio known for delivering premium digital gaming content to leading casino operators worldwide. This collaboration marks another important step in REEVO’s growth as it continues to build one of the industry’s most competitive and high-performing aggregation platforms.

Through this partnership, ReelPlay’s portfolio is now available on the REEVO aggregation platform, giving operators seamless access to some of the most recognizable and high-performing slot titles in the market through a single integration. The addition of ReelPlay further strengthens REEVO’s ecosystem with content that has already demonstrated strong success across regulated markets.

For REEVO, this partnership reinforces its commitment to working with top-tier studios that bring both scale and performance to its platform, while continuing to deliver value to operators through a growing and carefully curated content network.

Daniel Cuc, Head of Account Management at REEVO, said: “Partnering with ReelPlay is a major step forward for REEVO as we continue to strengthen our aggregation platform with globally recognized and high-performing content. ReelPlay has built a reputation for delivering games that stand out and perform at scale, and that is exactly the kind of content we want to bring to our partners. At REEVO, we are focused on building an ecosystem that gives operators access to the best content in the market, and this partnership is a strong reflection of that ambition.”

Niki Longmuir, Chief Commercial Officer at ReelPlay, said: “ReelPlay are delighted to launch our content on REEVO’s established network. We are looking forward to expanding our distribution through this exciting new partnership and enabling our top-performing and innovative games to reach new operators, players and markets.”

The post REEVO Announces New Partnership with ReelPlay appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.