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New Survey Shows Impact of Gambling Advertising on Customers

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The UK Gambling Commission (UKGC) has published its latest survey which reveals the impact of gambling advertising on customers. The survey included data from 6258 respondents.

Of the 4,566 respondents who had gambled in the past 12 months, 34% said that a post or media had prompted them to spend money on a gambling activity in that period.

Free bets or money to spend with a gambling company was the most likely to prompt a customer to engage in gambling, with 22% of gamblers reporting doing so.

Advertising on social media and TV had each prompted 15% of gamblers to gamble in the last 12 months. Direct marketing, sports sponsorships and newspaper advertising prompted 9%, 8% and 7%, respectively.

The Gambling Commission also asked those who had reported seeing gambling ads how, if at all, those ads had changed their gambling habits.

Of those respondents who had reported seeing traditional advertising from gambling companies – such as television or print ads – 52.8% said that the advertising had not changed the amount that they gambled.

Meanwhile, 13.0% said such ads prompted them to start gambling for the first time, while 16.3% said these traditional ads prompted them to increase the amount that they gamble.

A further 14.7% were prompted to restart gambling after taking a break from the activity because of these ads. Meanwhile, 10.1% said the ads prompted them to change what they gambled on or try a new form of gambling.

Free bets or money to spend with a gambling company was shown to be the most effective new customer acquisition method, as 25.9% of those who had gambled in the last 12 months and seen posts or advertising said that free bets prompted them to start gambling for the first time.

Free bets also led to 18.6% of viewers restarting gambling after taking a break.

Of the advertising methods examined, the Gambling Commission said free bets had the lowest rate of responses saying they had not changed the amount that respondents gambled, at just 35.2%.

Direct marketing via email, text message or push notification appeared to be more effective with existing or lapsed customers, however. It was cited by most respondents as prompting them to increase the amount they gambled, at 21.8%. It was also the method that prompted most people to restart gambling after taking a break, at 19.6%.

The figures also showed that 85% of those surveyed reported having seen any gambling advertising or sponsorship. In total, 83% reported having seen advertising and 78% having seen sponsorship.

These figures are down on 2019’s survey which showed 87% of people had seen advertisements or sponsorships, with 86% seeing advertisements and 82% sponsorships.

Television advertising was the most widely seen format for gambling advertising, with 76% of respondents reporting seeing this.

Gambling sponsorships on TV, radio or podcasts were the next most common format for people to see, at 67%. Other common places to see gambling advertising or sponsorships were on sports merchandise (60%), in sports venues (59%) and online outside social media (56%).

The least common reported place to see a gambling advertisement was via direct marketing, either by email, text message or push notification, which 37% of respondents reported seeing.

The data showed that young people are more likely to see gambling advertising online, with 77% of people aged 18 to 24 saying they had seen gambling ads online, compared to 55% of those 65 and over.

Of those surveyed, most (68%) said they use social media but don’t follow gambling operators or companies. Meanwhile, 17% said they do not use social media or streaming platforms, and 16% said they do follow or watch gambling companies.

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Incentive Studios launches five games with bet365 in Alberta

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Incentive Games, via its real-money gaming division Incentive Studios, has launched five titles with bet365 in Alberta, the company said on July 23, 2026.

The rollout makes Kicker, Mega Flight, Mega Flight Boost, Velocity and Squid Game Red Light Green Light Cashout available to bet365 players in the province. Incentive Games described it as Incentive Studios’ first launch in Alberta.

Ahmed Baker, Chief Commercial Officer at Incentive Games, said: “We are delighted to see our real-money games launch with bet365 in Alberta. As one of the world’s leading operators, bet365 has consistently demonstrated its commitment to delivering high-quality player experiences, making them an ideal partner as we continue expanding across North America.

“Launching in Alberta represents another important step for Incentive Studios and we’re excited to bring five of our most popular titles to players in the province.”

Rich Graham, bet365 Associate VP of Gaming, said: “Incentive Games has become an important partner for bet365 with its fresh, unique approach to game development, particularly in emerging verticals.

We’re really pleased to be furthering our partnership by being their first partner in Alberta, and are confident local players will love their products.”

Incentive Games said the Alberta go-live follows recent launches in Ontario, Brazil and Pennsylvania as it targets further growth in regulated markets.

The post Incentive Studios launches five games with bet365 in Alberta appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

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Amusnet

Amusnet Gaming Explains the Shift From Account Management to Revenue System Ownership

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Amusnet Gaming joined industry leaders, compliance experts, technology professionals, and gaming stakeholders at HIPTHER Baltics & Nordics: Tallinn 2026 for a day of discussions focused on digital governance, startup innovation, and Nordic market expansion. We spoke with Jack Lloyd, Partner Account & Commercial Manager – Operations Lead at Amusnet Gaming, about the evolving role of account management in iGaming – and why the industry is increasingly moving toward full partner revenue lifecycle ownership.

 

The phrase “revenue system ownership” suggests a much broader responsibility than traditional account management. How do you define this shift inside the modern iGaming ecosystem?

From a game provider perspective, “revenue system ownership” reflects the move away from managing accounts as standalone relationships and toward owning the performance of the content ecosystem inside each operator.

It means taking responsibility not just for delivering games, but for how those games perform once deployed – across lobbies, markets, player segments, and promotional layers. The provider role becomes directly tied to revenue outcomes, where success is measured by engagement, retention, and game-level performance, not just distribution.

How Amusnet applies this philosophy

At Amusnet, this means taking a proactive approach to portfolio management. We work closely with operators to analyse game performance, identify market-specific trends, and optimise content visibility through lobby positioning, promotional activity, and tailored launch strategies

What Amusnet is doing differently

Rather than focusing solely on new integrations, we place significant emphasis on post-launch performance. Once content is live, our teams continuously monitor engagement and revenue trends to identify opportunities for further optimisation and growth.

What tools or capabilities support this

Access to detailed performance data across multiple regulated markets gives us a broader view of player behaviour and portfolio performance, helping us identify opportunities that may not be visible when looking at a single market in isolation.

What are the biggest limitations of the classic account management model in today’s highly competitive and data-driven gaming market?

The traditional model is often too disconnected from product and performance reality. In many cases, account management sits between commercial, product, and operations without true ownership of outcomes.

For game providers, this creates friction between insight and execution. You may see performance trends, but lack the operational leverage to immediately impact game positioning, segmentation strategy, or market-specific optimisation.

In a highly competitive environment, this slows down portfolio growth and limits the ability to fully monetise content across operators.

How has the expectation from operators changed when it comes to account management and commercial partnership support over the past few years?

Operators now expect game providers to behave more like performance partners rather than content vendors.

It’s no longer just about supplying a strong game portfolio – it’s about actively contributing to how that portfolio is monetised inside the operator’s ecosystem. In the current market, a top-tier supplier’s commercial lead needs to understand API optimization, algorithmic recommendations, data segmentation, and local compliance constraints. If an account team cannot translate data insights into actionable revenue opportunities for operators, it risks becoming less relevant in today’s market

In practice, providers are expected to influence revenue outcomes, not just supply tools that generate them.

What are some of the biggest challenges companies face today when managing long-term growth across multiple regulated markets?

For game providers, the biggest challenge is scaling a consistent portfolio strategy across fragmented regulatory environments.

Each market affects how content can be certified, distributed, and positioned, which directly impacts performance. What works in one jurisdiction may not translate into another due to compliance constraints or player behaviour differences.

At the same time, without a consolidated performance view across operators and markets, it becomes difficult to optimise the portfolio holistically and understand true game-level ROI.

What internal skills or mindset changes do companies now look for when building high-performing account management or partnership teams?

The shift is toward hybrid commercial and product-performance thinking.

For game providers, it’s no longer enough to manage relationships – teams need to understand how games perform at a granular level and translate that into actionable portfolio decisions.

This requires strong analytical capability, but also a deep understanding of content strategy, player engagement, and how to influence operator-side execution. The mindset shifts from account servicing to active revenue and portfolio optimization ownership.

Looking ahead, how do you see partnership and revenue management roles evolving within the iGaming industry over the next few years?

Within game providers, these roles are evolving into fully integrated portfolio performance ownership functions.

The separation between account management, product, and commercial strategy will continue to fade. Instead, teams will be structured around full lifecycle responsibility for game performance across operators.

AI and automation will increasingly handle reporting and operational tasks, allowing commercial teams to focus on strategic portfolio decisions, market expansion, and optimisation of content performance at scale.

Ultimately, success will be defined by how effectively game providers can turn content into sustained revenue performance across diverse regulated markets.

The industry has moved beyond simple content distribution. Operators are looking for partners who can help them grow, not just suppliers who provide games. Our focus is on combining strong content with data-driven decision making and local market expertise to create lasting value for our partner.

Amusnet Gaming supported HIPTHER Baltics & Nordics: Tallinn 2026 as the sponsor of the Compliance & Operations Lab stage, as well as the Awards Ceremony & Closing Party Sponsor.

The post Amusnet Gaming Explains the Shift From Account Management to Revenue System Ownership appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

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BGaming

BGaming Broadens Market Footprint via Bragg Gaming Group Deal

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Deal puts BGaming titles on Bragg’s bragg hub aggregation platform, with market-specific game lineups launching across three regulated jurisdictions.

BGaming has signed a distribution partnership with Bragg Gaming Group to launch a selection of its titles in Spain, the Netherlands and Peru via Bragg’s bragg hub aggregation platform.

Under the agreement, BGaming’s content will be delivered to operators connected to bragg hub. In Spain and the Netherlands, the initial rollout includes Bonanza Billion, Fruit Million and Wild Cash x9990. In Peru, the launch lineup includes Gemhalla, Aztec Clusters and Aviamasters.

BGaming said the deal supports its push to expand in regulated European and Latin American markets by widening access to operators through Bragg’s aggregation network.

Marina Ostrovtsova, CEO at BGaming, said: “Expanding our reach in regulated markets is a core part of our strategy, and Bragg Gaming Group gives us a strong, compliant route to do exactly that.

“Spain, the Netherlands and Peru are important markets for us, and partnering with an established aggregation platform like bragg means we can put our best-performing games in front of more players while meeting the standards each market demands. We look forward to building on this partnership and bringing even more of our catalogue to bragg’s operators over time.”

Hristofor Hristov, Commercial Director Aggregation & Strategic Partnerships at bragg, added: “Integrating BGaming’s high-velocity titles directly enhances the premium mix we deliver to operators across Spain, the Netherlands, and Peru.

“This rollout drives immediate value for our partners and underscores our commitment to bringing market-specific, top-tier content to key regulated regions via the bragg hub.”

The post BGaming Broadens Market Footprint via Bragg Gaming Group Deal appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

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