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NSoft: Doing Business in Q1 2021: COO overview

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In the first quarter of 2021, NSoft’s business operations marked growth in all the key areas despite the global COVID-19 pandemic and lockdowns. 

By Dražan Planinić, NSoft COO

 

Our overall business turnover grew by 13% compared to Q1 2020, with online being the stronghold of the business with 59% growth in Q1 2021. There was an exceptional growth on our Sportsbook software – the online traffic doubled compared to the same quarter last year.

The best performing product in the total number of tickets was Live Sports Betting solution  on online/mobile on every market, with a turnover increase of 75% in Q1 2021 compared to Q1 2020.

The teamwork and commitment of all of us are showing their strength. We have always been known for a strong sense of community within the company and strong ties to the customers. We see them as our long-term partners with whom we thrive together.

In the long run, our primary focus is a further development of the betting game portfolio and new features of the existing betting solutions, entering new markets, and quality over quantity.

Where software meets hardware

The biggest hit that marked Q1 2021 is the finalisation of the merging process of STARK Solution to NSoft. Internally, this change straightens our position in terms of the workforce as well as financially as it adds another stream of revenue – and it’s a quite valuable one. A manufacturer of premium betting terminals, STARK added a high-quality hardware component to our diversified betting and gaming software development business for the betting and gaming industry. This is the definition of being an omnichannel supplier!

Despite the lock-down, the new normal, pandemic, land-based business will thrive. Our pole position gives our partners and us tremendous flexibility in planning and business dynamics. NSoft-STARK synergy has generated great deals in the first three months of 2021. Despite the numerous problems caused by the pandemic: restrictions on travel and transport, closing of retail shops, we managed to deliver our terminals to Poland, Croatia, Belgium, Germany, Romania, Serbia, Montenegro among others.

New strongholds, new customers 

A few crucial projects were running simultaneously in Q1 2021 although there are still travel restrictions caused by the lockdown.

The first quarter marked the entering into four new markets and acquisition of 14 new clients from France, Central African Republic, Dominican Republic, Turkey, and few others. Word of mouth is strong even without physical presence, trade shows, and very limited travelling options. This shows our strength and the power of our brand.

We’re at the forefront of new markets and at the same time strengthening our presence and working on new projects in the traditionally strong CEE market.

Tech improvements, new offering and features 

Q1 2021 was very hectic when we talked about new products and new features. We have updated our internal processes from the tech side and introduce even more strict security rules and policies. This activity is part of our regular work in this field. We regularly perform stress tests as we understand the importance of this business aspect and the impact not just on us but also on our clients.

Lightning games

In Q1 2021, the Lightning games have seen the light of the day. This addition to the portfolio was a logical step in the overall strategy dedicated to enhance online channel offering.

They were developed to provide online players with a better user experience and give our partners the flexibility to place them into virtual or casino categories. The possibility of putting them in both categories: virtual games and casino games is something which our partners highly praised.

Lightning Lucky Six and Lightning Roulette are faster and simplified versions of our popular games, which have been on the throne of our product offer for a long time thanks to great user experience and wide acceptance of the products.

Lottery

NSoft Lottery is also a novelty in our product range. With this product, we wanted to satisfy players who like to bet on real lottery draws worldwide. So, we have a full solution based on Betradar’s Unified Odds Feed on over 6,500 events per week from over 30 countries.

NSoft Slots – the all-new exciting world of games 

We are incredibly proud of the fact that we have mapped the road for entering the world of slots. NSoft Casino is a novelty that we want to present for the first time to our partners, who have so far only been able to integrate various casino games on our platform. Now, we can boast with our in-house slot games that will be on the market soon, but we’ll talk more about that in the Q2 of 2021.

Boosted NSoft Sportsbook Platform

We have raised the Sportsbook Platform to a new level on all channels with new functionalities, and we continue with the Cash Out feature. Cash Out is a must-have, and the existing clients have already upgraded the Sportsbook to a new UX version that includes it.

In retail, we are still one step ahead of our competition and have brought our retail solution to perfection. We’re following the same steps to reach the same level on all other delivery channels. With remote device manager, we are offering a sportsbook software solution for land-based operators like no other on the market.

NSoft Vision

Our AI boosted video management system for surveillance and business analytics is not a rising star any more. It is a mature product, market-ready with a small but steadily growing client base and a strong reseller and partner base. New features, new experts working daily on improvements and expansion to the European market made a lot of buzz around NSoft Vision.

Q1 result predicts a very successful year

Even after the first quarter, we can recognise the global direction results we are aiming for. We are investing in cooperations with other platform providers such as Playtech, iSoftBet, EveryMatrix, Blue Ocean Gaming, Oryx and many others.

The business growth and the team morale keep us going. We are finishing a new round of the onboard process for our new 20 colleagues with 13 more to join our team in the following days. New people always bring new ideas and energy, so we are looking forward to an exciting summer with EURO 2020. New normal is different for anyone, and our is: keep up, go strong, do smart!

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Compliance Updates

HIPTHER Launches HALLO: The Standard in Compliance Expertise

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A Pioneering Premium Platform Connecting Organizations with Elite Compliance Professionals, Legal Operations Experts, and Trusted Industry Vendors

Europe — HIPTHER proudly announces the launch of HALLO (Highly Aligned Leaders in Legal Operations), a pioneering platform redefining how organizations discover, connect with, and engage compliance expertise.

Embodying the tagline “The Standard in Compliance Expertise,” HALLO combines a premium professional directory, industry intelligence hub, community platform, and visibility ecosystem into a single destination for compliance professionals and the organizations that rely on them.

At a time when regulation is becoming more complex across gaming, fintech, payments, AI, cybersecurity, digital identity, AML, blockchain, and emerging technologies, the need for trusted expertise has never been greater. HALLO addresses that challenge by creating a structured environment where qualified professionals, legal operations specialists, compliance leaders, and service providers can be discovered, evaluated, and engaged with confidence.

Beyond a Directory

HALLO is built as more than a professional directory.

It serves as a dedicated ecosystem for compliance excellence, enabling organizations to identify the right expertise while giving professionals a platform to showcase their experience, achievements, thought leadership, and industry contributions.

Memberships Tailored for Professionals and Organizations

HALLO offers flexible participation options designed to support everyone from independent compliance professionals to large organizations building regulatory, legal, and compliance capabilities.

There is an Individual Professional Membership available as well as an Enterprise Membership for teams and organizations seeking expanded access, visibility, and networking opportunities. All memberships include a 14-day free trial.

Free Expert Profiles, Premium Visibility Opportunities

One of HALLO’s core principles is making compliance expertise discoverable.

Compliance professionals can join HALLO free of charge as Experts, creating publicly visible profiles that showcase their experience, areas of specialization, professional achievements, and industry expertise.

Whether joining as an independent expert, a growing consultancy, or an established enterprise, HALLO provides multiple pathways to build credibility, expand reach, and engage with a highly targeted audience of compliance, legal, regulatory, and operational decision-makers.

Introducing HALLO Resources: A Living Compliance Intelligence Hub

Alongside its directory and community functions, HALLO launches with one of its most powerful features: HALLO Resources.

The Resources section serves as a continuously updated compliance intelligence center featuring more than 17,000 regulatory and compliance-focused articles, bringing together regulatory updates, jurisdictional developments, enforcement news, legal analysis, compliance guidance, and industry intelligence from across the HIPTHER media network.

Designed to support both practitioners and decision-makers, HALLO Resources offers:

  • Daily updates with continuously refreshed content
  • Powerful search functionality by topic, jurisdiction, and keyword
  • Open access with no login required
  • Coverage spanning gaming, fintech, AI, payments, AML, digital policy, cybersecurity, and regulatory affairs

By combining expert discovery with practical intelligence, HALLO is a daily destination for compliance professionals.

Advertising & Thought Leadership

HALLO also introduces premium visibility opportunities through the Wayseers Booklet, the annual compliance handbook distributed at HIPTHER conferences across Europe.

The publication reaches more than 1,500 professionals across gaming, fintech, AI, compliance, and regulatory sectors, creating a unique opportunity for organizations to showcase expertise, promote services, and contribute thought leadership to the wider compliance community.

Advertising opportunities range from directory listings to half-page, full-page, and double-page placements through Standard, Premium, and Platinum packages.

Furthermore, HALLO serves as a trusted source of compliance expertise for HIPTHER’s media and conference initiatives, creating additional opportunities for members to contribute thought leadership, industry insights, and expert perspectives.

Building the Future of Compliance Collaboration

With regulatory complexity increasing across industries and jurisdictions, HALLO arrives at a critical moment for businesses navigating compliance, governance, risk management, legal operations, and regulatory change.

Zoltan Tuendik, Co-Founder & Head of Business at HIPTHER, stated about HALLO: “Navigating the modern regulatory landscape requires more than just standard legal advice; it demands highly specialized, agile compliance expertise. With the launch of HALLO, we are bridging the critical gap between organizations facing complex global standards and the elite professionals who can guide them through. By combining an active directory with a massive intelligence hub, we are setting a new standard for compliance collaboration and empowering businesses to move forward with absolute confidence.”

Join HALLO

Compliance professionals can create their Expert profiles free of charge.

Organizations can explore Professional and Enterprise memberships through a 14-day free trial.

For more information, visit: https://hallocompliance.net/

The post HIPTHER Launches HALLO: The Standard in Compliance Expertise appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

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ADI Predictstreet

BetConstruct AI partners with ADI Predictstreet on FIFA-linked prediction markets

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Deal adds ADI Predictstreet’s prediction market product and “official match streaming rights” to BetConstruct AI’s operator ecosystem.

BetConstruct AI has announced a strategic partnership with ADI Predictstreet, which it described as “FIFA’s Official Prediction Market Partner.” The companies said the deal will bring ADI Predictstreet’s prediction market solution into the BetConstruct AI ecosystem for operators across Europe and selected international markets.

BetConstruct AI also said the partnership will enable operators to access “official match streaming rights,” alongside the prediction market integration. The release did not specify which competitions, territories, or term lengths the streaming rights cover.

“Partnering with ADI Predictstreet, FIFA’s Official Prediction Market Partner, marks another important step in expanding the capabilities of the BetConstruct AI ecosystem. Together, we are enabling operators across Europe and selected international markets to benefit from official match streaming rights and next-generation prediction market experiences.” – Vigen Badalyan, Co-Founder of BetConstruct AI.

The companies positioned the integration as a product expansion focused on live sports engagement and retention tools for operators. No commercial terms, launch timeline, or operator rollout details were disclosed.

The post BetConstruct AI partners with ADI Predictstreet on FIFA-linked prediction markets appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

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iGaming

N1 Insights: July iGaming Outlook

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July is not only a month of seasonal shifts and emerging trends; it’s also the perfect time to review the results of the first half of the year and fine-tune strategies for the second half. Summer impacts player behaviour, traffic costs, and the performance of previously successful funnels. What worked during spring may no longer deliver the same results in the summer months, while many seemingly obvious decisions can ultimately lead to budget losses.

In the latest edition of N1 Insights, N1 Partners experts share key market observations for the month: which changes truly matter, where new growth opportunities are emerging, and what affiliates should focus on when working with traffic, brands, and affiliate program development throughout July.

1. Seasonality & Market Dynamics

Facebook

1.1 Which statistical changes are affiliates most likely to misread as false signals in July?
Affiliates frequently interpret seasonal declines in CTR and CR as a sign that a funnel has burnt out. During summer, users tend to browse Facebook more often from mobile devices and take longer to make deposit decisions, which can temporarily reduce conversion rates.

At N1 Partners, account managers recommend analysing cohort performance before deciding to pause campaigns. In July, shorter funnels and creatives tailored to summer consumption patterns tend to perform best.

1.2 Does the increase in nighttime player activity mean it’s time to scale traffic buying?
Not necessarily. In July, Facebook often allocates more impressions to evening and nighttime hours, while CPC may decrease. However, lower-cost traffic does not always turn into quality deposits.

During nighttime hours, users are more likely to complete impulsive registrations while postponing deposits. Additionally, Tier-1 banking systems frequently conduct technical maintenance during these periods. This is why relying solely on low CPC can be risky. A much more effective approach is evaluating campaigns based on deposit performance while allowing the algorithm to optimise throughout the entire day.

1.3 Which metrics help identify problems before competitors spot them?
The most valuable leading indicators today are Success Rate and Decline Rate. If Facebook continues delivering high-quality traffic while ROI starts declining, N1 Partners first reviews the payment infrastructure. An increasing Decline Rate often reveals issues long before they impact FTD volumes.

1.4 What’s more difficult in July: identifying new opportunities or cutting underperforming campaigns in time?
Letting go of old funnels is often harder.

Finding new opportunities during summer is actually easier. Reduced auction competition on Facebook lowers CPCs, making it possible to identify promising funnels faster.

Many media buyers fall into the “delayed conversion” trap. When a proven Tier-1 setup starts losing money, buyers often attribute it to temporary seasonal fluctuations. In reality, the issue is more often linked to changing audience behaviour and Facebook optimisation shifting toward lower-quality traffic.

As a result, successful teams tend to cut underperforming campaigns faster and reallocate budgets into new testing opportunities.

Media Buying

1.5 How much shorter is the successful funnel lifecycle compared to the beginning of the year?
The lifecycle of the funnel itself has remained relatively stable. However, creatives burn out significantly faster. The winning teams are those that continuously test fresh concepts and rapidly refresh their creative assets.

1.6 Which internal KPIs become the most important when making budget scaling decisions in July?
When scaling campaigns, the most critical factors become cohort-based traffic quality, payback periods, conversion stability, and long-term ROAS, not just acquisition costs.

1.7 Which media buying processes are likely to have the biggest impact on performance this month?
Decision-making speed becomes the key competitive advantage. The faster a team moves from hypothesis testing to result analysis and scaling, the higher its chances of maintaining an edge in the market.

2. GEOs & Market Maturity

Facebook

2.1 Which GEOs are becoming increasingly difficult to impress with new offers?
Primarily mature Tier-1 markets such as Germany, Austria, and Canada.

Users in these markets are already accustomed to standard bonuses and conventional offers. To maintain strong conversion rates, N1 Partners team focuses not only on the offer itself but also on deep product localization, including VIP systems and personalized retention mechanics tailored to player behavior.

Without a strong product foundation on the brand side, it is becoming virtually impossible to impress Tier-1 audiences with new packaging alone.

2.2 Which GEOs are likely to be driven more by local context than the strength of the offer itself this July?
Spain, Italy, and Portugal stand out in this regard.

Summer-specific factors such as high temperatures, vacation periods, and shifting user habits significantly influence player behavior in these markets. Mobile traffic volumes increase noticeably, while fast-paced gaming experiences and products adapted to summer lifestyles perform particularly well.

In many cases, bonus size becomes secondary, while convenience, speed, and overall user experience become the primary drivers of conversion.

2.3 Which markets may currently be overestimated from an affiliate perspective?
Certain markets across Latin America and Asia.

Despite low traffic costs and high registration volumes, these GEOs can generate weak ROI and declining LTV without proper traffic quality control and FTD-focused optimization.

PPC, SEO and ASO

2.4 Where is it currently easier to test new approaches without significantly increasing risk exposure?
New affiliates are advised to begin with selected Tier-2 and Tier-3 markets to gain a better understanding of core metrics and build sustainable economics.

Among larger markets, AU, CA, and NZ continue to offer strong opportunities. More challenging yet exceptionally high-quality markets include DE, AT, CH, and NO.

2.5 Are there any GEOs where organic acquisition channels are gaining momentum?
Yes. This trend is particularly visible in Australia, Germany, Austria, and Canada.

Despite the rise of AI-powered search and ongoing SERP changes, high-quality SEO projects and ASO-driven acquisition strategies continue attracting players with strong retention potential.

3. Traffic Sources & Audience Quality

PPC, SEO and ASO

3.1 Which traffic sources are currently delivering players with the highest retention potential?
SEO and PPC remain the highest-quality acquisition channels because they target existing demand. Users actively search for products and arrive with a clear intent to play.

SEO review sites targeting broad industry-related keywords perform particularly well because players are still in the consideration stage and actively comparing operators. PPC traffic can deliver comparable quality when semantic targeting is properly optimised.

ASO is becoming increasingly important. Once an app is installed, interaction with the brand becomes more frequent, positively impacting retention rates.

3.2 What factors have the greatest influence on player trust before conversion?
Today’s users evaluate operators much more carefully before registering. The strongest trust drivers include brand reputation, transparent bonus terms, product localisation, support for local currencies, and familiar payment methods.

3.3 How is the role of organic traffic evolving within the overall acquisition mix?
Organic traffic remains one of the most stable sources of high-quality audiences.

Moreover, organic acquisition today extends beyond SEO and increasingly includes ASO. While the market gradually moves away from dependence on a single channel toward diversified acquisition strategies, organic traffic continues to deliver strong LTV and sustainable long-term value.

3.4 Are there signs that the industry is moving toward more sophisticated multi-channel acquisition models?
Yes, those signals are already emerging. Although the industry has not yet fully transitioned to complex multi-step funnels, movement in that direction is becoming increasingly visible.

Discussions around integrating SEO, mobile apps, content platforms, and other user touchpoints are becoming more common. While large-scale case studies remain limited, the potential of multi-channel models looks highly promising, especially given increasing competition for high-value players.

3.5 Which skills will be most valuable for affiliates in the second half of 2026?
AI proficiency has already become a mandatory skill. Artificial intelligence accelerates data analysis, hypothesis testing, and workflow automation. Equally important are analytical thinking, understanding of LTV metrics, and the ability to adapt quickly to market changes.

4. Brand Positioning & Marketing in iGaming

4.1 How much harder will it be for iGaming brands to stand out in July amid growing competition and increasingly similar offers?
This July is expected to be one of the most competitive periods of the year for the iGaming industry. It is a major sports month: the FIFA World Cup reaches its decisive stages, while Wimbledon begins. Traditionally, these events drive increased player activity and intensify competition, particularly within the sports betting vertical.

Standing out becomes more difficult for both B2C operators and B2B businesses. Many operators launch betting-focused bonuses, tournaments, and promotional campaigns, while affiliate programs introduce enhanced commission structures for sports traffic. The offers themselves often look remarkably similar in both mechanics and perceived player value.

Under these conditions, the strongest advantage belongs to companies with established brand recognition and trust, those that have been building long-term relationships well before the start of the high season.

N1 Partners, for example, launched the N1 Sport Promo featuring boosted rewards for sports and prediction traffic as part of the company’s long-term strategy and broader promotional roadmap aligned with seasonal market trends.

4.2 Which marketing mistakes could prove especially costly for brands in the second half of the year?
Five major mistakes stand out:

  • Failure to adjust strategy based on H1 results.
    The market evolves too quickly to rely on outdated assumptions. Continuous evaluation of channels, formats, and messaging through the lens of unit economics and business objectives is essential.
  • Overreliance on short-term promotional campaigns.
    Without strong loyalty programs, retention initiatives, and LTV optimization, sustainable growth is impossible in both B2C and B2B sectors.
  • Lack of an omnichannel approach.
    Dependence on a single communication channel increases risk and limits scalability.
  • Using outdated creative assets.
    Repetitive visual concepts lose effectiveness rapidly in highly competitive environments.
  • Excessive use of AI-generated content without editorial refinement.
    While AI significantly accelerates content production, human expertise remains essential. Without proper review and enhancement, content becomes generic and engagement rates decline.

4.3 What new growth opportunities could emerge for brands in H2 2026?
Traffic diversification remains one of the most important growth opportunities.

There is no universally effective acquisition source. Success depends on combining multiple channels and continuously optimizing their performance.

At N1 Partners, this approach is applied both in daily affiliate management and promotional campaign development. New traffic sources are constantly tested, mechanics are adapted to specific traffic types, and the strongest-performing funnels receive additional investment.

Another major industry-wide trend is worth highlighting: CPI in the mobile segment continues to rise. iGaming products are no longer competing solely against each other—they are also competing against the broader mobile gaming ecosystem.

As a result, the growth model itself is changing. The focus is shifting away from simple user acquisition toward long-term user value, including LTV, retention, and engagement depth. This trend is expected to strengthen further, making it increasingly important for affiliate programs to align their strategies accordingly.

The industry is moving toward a hybrid marketing model, where affiliate traffic acquisition, long-term partnerships, and performance marketing activities are combined with stronger investments in brand development and product positioning.

July once again reinforces the industry’s core trend: the winners are those who systematically build and optimise traffic operations, analytics, and brand strategy.

During the second half of the year, the key drivers of success will remain traffic source diversification, audience quality, LTV optimisation, and the ability to adapt quickly to market changes. According to N1 Partners experts, these areas will define the next stage of growth for iGaming businesses.

Work with N1 Partners and turn insights into measurable results

  • 14+ casino and sportsbook brands with high Reg2Dep 
  • 10+ Tier-1 GEOs
  • CPA up to €700 and RevShare up to 55% + NNCO for top partners

Be number one with N1!

The post N1 Insights: July iGaming Outlook appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

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