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NSoft: Doing Business in Q1 2021: COO overview

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In the first quarter of 2021, NSoft’s business operations marked growth in all the key areas despite the global COVID-19 pandemic and lockdowns. 

By Dražan Planinić, NSoft COO

 

Our overall business turnover grew by 13% compared to Q1 2020, with online being the stronghold of the business with 59% growth in Q1 2021. There was an exceptional growth on our Sportsbook software – the online traffic doubled compared to the same quarter last year.

The best performing product in the total number of tickets was Live Sports Betting solution  on online/mobile on every market, with a turnover increase of 75% in Q1 2021 compared to Q1 2020.

The teamwork and commitment of all of us are showing their strength. We have always been known for a strong sense of community within the company and strong ties to the customers. We see them as our long-term partners with whom we thrive together.

In the long run, our primary focus is a further development of the betting game portfolio and new features of the existing betting solutions, entering new markets, and quality over quantity.

Where software meets hardware

The biggest hit that marked Q1 2021 is the finalisation of the merging process of STARK Solution to NSoft. Internally, this change straightens our position in terms of the workforce as well as financially as it adds another stream of revenue – and it’s a quite valuable one. A manufacturer of premium betting terminals, STARK added a high-quality hardware component to our diversified betting and gaming software development business for the betting and gaming industry. This is the definition of being an omnichannel supplier!

Despite the lock-down, the new normal, pandemic, land-based business will thrive. Our pole position gives our partners and us tremendous flexibility in planning and business dynamics. NSoft-STARK synergy has generated great deals in the first three months of 2021. Despite the numerous problems caused by the pandemic: restrictions on travel and transport, closing of retail shops, we managed to deliver our terminals to Poland, Croatia, Belgium, Germany, Romania, Serbia, Montenegro among others.

New strongholds, new customers 

A few crucial projects were running simultaneously in Q1 2021 although there are still travel restrictions caused by the lockdown.

The first quarter marked the entering into four new markets and acquisition of 14 new clients from France, Central African Republic, Dominican Republic, Turkey, and few others. Word of mouth is strong even without physical presence, trade shows, and very limited travelling options. This shows our strength and the power of our brand.

We’re at the forefront of new markets and at the same time strengthening our presence and working on new projects in the traditionally strong CEE market.

Tech improvements, new offering and features 

Q1 2021 was very hectic when we talked about new products and new features. We have updated our internal processes from the tech side and introduce even more strict security rules and policies. This activity is part of our regular work in this field. We regularly perform stress tests as we understand the importance of this business aspect and the impact not just on us but also on our clients.

Lightning games

In Q1 2021, the Lightning games have seen the light of the day. This addition to the portfolio was a logical step in the overall strategy dedicated to enhance online channel offering.

They were developed to provide online players with a better user experience and give our partners the flexibility to place them into virtual or casino categories. The possibility of putting them in both categories: virtual games and casino games is something which our partners highly praised.

Lightning Lucky Six and Lightning Roulette are faster and simplified versions of our popular games, which have been on the throne of our product offer for a long time thanks to great user experience and wide acceptance of the products.

Lottery

NSoft Lottery is also a novelty in our product range. With this product, we wanted to satisfy players who like to bet on real lottery draws worldwide. So, we have a full solution based on Betradar’s Unified Odds Feed on over 6,500 events per week from over 30 countries.

NSoft Slots – the all-new exciting world of games 

We are incredibly proud of the fact that we have mapped the road for entering the world of slots. NSoft Casino is a novelty that we want to present for the first time to our partners, who have so far only been able to integrate various casino games on our platform. Now, we can boast with our in-house slot games that will be on the market soon, but we’ll talk more about that in the Q2 of 2021.

Boosted NSoft Sportsbook Platform

We have raised the Sportsbook Platform to a new level on all channels with new functionalities, and we continue with the Cash Out feature. Cash Out is a must-have, and the existing clients have already upgraded the Sportsbook to a new UX version that includes it.

In retail, we are still one step ahead of our competition and have brought our retail solution to perfection. We’re following the same steps to reach the same level on all other delivery channels. With remote device manager, we are offering a sportsbook software solution for land-based operators like no other on the market.

NSoft Vision

Our AI boosted video management system for surveillance and business analytics is not a rising star any more. It is a mature product, market-ready with a small but steadily growing client base and a strong reseller and partner base. New features, new experts working daily on improvements and expansion to the European market made a lot of buzz around NSoft Vision.

Q1 result predicts a very successful year

Even after the first quarter, we can recognise the global direction results we are aiming for. We are investing in cooperations with other platform providers such as Playtech, iSoftBet, EveryMatrix, Blue Ocean Gaming, Oryx and many others.

The business growth and the team morale keep us going. We are finishing a new round of the onboard process for our new 20 colleagues with 13 more to join our team in the following days. New people always bring new ideas and energy, so we are looking forward to an exciting summer with EURO 2020. New normal is different for anyone, and our is: keep up, go strong, do smart!

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Altenar powers Gran Fondo Isle of Man in 2026

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Altenar, a global leader in sportsbook technology is sponsoring Gran Fondo Isle of Man as title sponsor for the 2026 event, which returns with a refreshed format.

Taking place on July 25-26, this year’s festival embraces the growing popularity of off-road cycling, introducing dedicated gravel and cross-country mountain bike events alongside participation rides designed for cyclists of all ages and abilities.

Based in Ramsey, the weekend culminates with the flagship 100 km races, which take riders across some of the Isle of Man’s most spectacular landscapes before finishing in Port Erin.

The partnership reflects Altenar’s commitment to supporting sport and the local community on the Isle of Man, where the company is headquartered.

Alongside its sponsorship of the Isle of Man Marathon and Half Marathon, backing Gran Fondo Isle of Man forms part of Altenar’s wider investment in initiatives that promote healthy lifestyles while showcasing the island to an international audience.

Elena Zhuli, Event’s Director at Altenar, said:

“We’re delighted to support Gran Fondo Isle of Man as it returns with an exciting new format for 2026. The event has built a fantastic reputation over the years by bringing together riders from around the world while celebrating everything that makes the Isle of Man such a unique place to cycle.

“As a company proudly based here, we’re pleased to continue supporting an event that encourages participation, strengthens the local community and showcases the island on the international stage.”

Since its launch, Gran Fondo Isle of Man has welcomed more than 8,000 participants from countries including Japan, Australia, South Africa and the USA, earning recognition as one of the British Isles’ leading participation cycling events.

The refreshed 2026 format builds on that legacy, combining gravel riding, cross-country mountain biking and family-friendly cycling experiences into a weekend that celebrates the island’s outstanding natural landscape.

The post Altenar powers Gran Fondo Isle of Man in 2026 appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

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Infingame identifies why some casino promotions achieve 5x higher participation than others

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Infingame, a leading aggregator in the iGaming industry, has revealed new operational insights into why some casino promotions significantly outperform others, with the strongest campaigns generating up to five times higher player participation compared to standard bonus-led activities.

According to Infingame, the gap between average and high-performing promotions is widening as operators move away from one-size-fits-all bonus campaigns and begin treating engagement as a data-led lifecycle strategy.

Based on aggregated observations across operator activity, Infingame found that campaigns built around segmentation, clear progression, time-sensitive mechanics, and real-time visibility consistently outperform static promotions. In some cases, segmented tournament and challenge-based campaigns delivered participation rates up to 5x higher than broad campaigns launched across an entire player base.

“The biggest difference is no longer the prize pool,” said Kateryna Korniienko, Promo Tool Manager at Infingame. “Operators often assume that a larger reward automatically means stronger participation, but our data shows that structure, timing, relevance, and visibility have a much greater impact on whether players actually join and return.”

Infingame notes that traditional casino promotions often underperform because they are too broad, too passive, or disconnected from player behaviour. A campaign offering the same reward to new, active, VIP, and lapsed players may reach a large audience, but it rarely creates the same level of response as a campaign tailored to specific player groups.

The strongest-performing promotions usually share four key characteristics. First, they are built around clear player segments. Campaigns targeted at specific groups, such as new depositors, high-frequency players, VIPs, or dormant users, tend to generate higher participation because the mechanic matches the player’s stage in the lifecycle. For example, a reactivation campaign designed for lapsed users requires a very different structure from a leaderboard aimed at competitive regular players.

Second, successful promotions create visible progress. Players are more likely to continue participating when they can track their position, progress, or remaining steps. This is one of the reasons tournaments, missions, and challenges often outperform static cashback or free spin offers. They create a reason to return during the campaign period, not just claim a reward once.

Third, high-performing campaigns use urgency carefully. Shorter campaign windows, Happy Hours, limited-time multipliers, and event-based mechanics can create sharper engagement peaks when used with the right audience. Infingame has observed that time-limited campaigns can increase repeat activity by 30-45% compared to open-ended promotions, particularly when paired with personalised communication.

Fourth, reward relevance matters more than reward size. Operators frequently overinvest in prize pools without adjusting the mechanic to the player segment. Infingame’s observations show that smaller but better-targeted rewards can often deliver stronger cost-per-engagement performance than larger generic campaigns.

“Promotions are becoming much more operationally sophisticated,” Kateryna Korniienko added. “The best operators are not simply launching a tournament or giving out free spins. They are asking who the campaign is for, what behaviour they want to influence, how long the campaign should run, and which reward makes sense for that player group.”

Infingame also identified a growing divide between operators that analyse campaign performance after launch and those that still evaluate promotions mainly by total participation or bonus cost. More advanced operators are now tracking repeat participation, session continuity, reactivation rate, cost per engaged player, and post-campaign retention.

This shift is changing how promotional tools are used across the industry. Tournaments are increasingly being applied not only as acquisition tools, but also as instruments for retention, reactivation, VIP engagement, and content discovery. Challenges and missions are also gaining traction because they allow operators to guide players through specific behaviours, such as trying new games, returning during low-activity periods, or engaging with selected content categories.

Infingame believes the next stage of casino promotion will be defined by flexibility and precision rather than volume. Through its aggregation platform and engagement tools, Infingame enables operators to design customised tournaments, challenges, and promotional campaigns across different player segments, markets, and content categories.

About Infingame

Infingame is a leading game aggregator built to help operators move faster and scale smarter. Through a single API integration, the platform gives access to a portfolio of over 16,000 games from more than 150 providers, allowing partners to launch quickly without dealing with multiple integrations.

Delivered via a single API, Infingame offers unparalleled technical excellence, the industry’s fastest spin times, exclusive tournaments and strategic partnerships with top-tier operators in North America, LatAm and beyond. Spanning a portfolio of slots, crash games, sweepstakes and live casino, book a demo via the LinkedIn page, website or at [email protected].

The post Infingame identifies why some casino promotions achieve 5x higher participation than others appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

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Shiny Crystals’ Launch Marks Amusnet’s First Step into Instant Games

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Amusnet enters the world of instant games with Shiny Crystals, a fast-paced experience that blends strategic decision-making, flexible gameplay and rising anticipation into an exciting new format. Designed with a mobile-first approach, this innovative release invites players to uncover sparkling Crystals, avoid hidden Mines and decide exactly how far they are willing to push their luck.

Set on a concealed grid filled with valuable Crystals and dangerous Mines, Shiny Crystals puts every decision in the player’s hands. Each Crystal uncovered increases the current multiplier, creating a constant balance between risk and reward. The longer the journey continues, the greater the potential grows – but one hidden Mine can bring the round to an instant end, making every choice count.

One of the game’s defining features is its flexible risk system. Before each round, players can select how many Mines will be hidden across the grid, tailoring the gameplay to their preferred level of challenge. Whether opting for a cautious approach or embracing higher-risk strategies, every session offers a different path and fresh possibilities.

Adding another layer of excitement is Crystal Rush, a dynamic time-based feature that activates after uncovering three Crystals in quick succession. Once triggered, consecutive Crystal discoveries award additional multiplier boosts, rewarding quick thinking and confident decisions with even greater momentum.

For players who enjoy a more tactical experience, the Defuse Engine introduces a unique strategic mechanic. Before revealing a tile, players can view its Clarity Score, providing valuable insight into the potential risk before making their next move. When circumstances demand it, the grid can also be reshuffled, creating new opportunities and encouraging thoughtful decision-making throughout every round.

Combining intuitive gameplay, customisable risk levels and innovative mechanics, Shiny Crystals marks an exciting milestone as Amusnet’s very first instant game. Fast, engaging and built around meaningful player choice, it delivers a fresh gaming experience where every revealed Crystal brings new possibilities – and every decision could uncover something extraordinary.

The post Shiny Crystals’ Launch Marks Amusnet’s First Step into Instant Games appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

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