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NSoft: Doing Business in Q1 2021: COO overview

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In the first quarter of 2021, NSoft’s business operations marked growth in all the key areas despite the global COVID-19 pandemic and lockdowns. 

By Dražan Planinić, NSoft COO

 

Our overall business turnover grew by 13% compared to Q1 2020, with online being the stronghold of the business with 59% growth in Q1 2021. There was an exceptional growth on our Sportsbook software – the online traffic doubled compared to the same quarter last year.

The best performing product in the total number of tickets was Live Sports Betting solution  on online/mobile on every market, with a turnover increase of 75% in Q1 2021 compared to Q1 2020.

The teamwork and commitment of all of us are showing their strength. We have always been known for a strong sense of community within the company and strong ties to the customers. We see them as our long-term partners with whom we thrive together.

In the long run, our primary focus is a further development of the betting game portfolio and new features of the existing betting solutions, entering new markets, and quality over quantity.

Where software meets hardware

The biggest hit that marked Q1 2021 is the finalisation of the merging process of STARK Solution to NSoft. Internally, this change straightens our position in terms of the workforce as well as financially as it adds another stream of revenue – and it’s a quite valuable one. A manufacturer of premium betting terminals, STARK added a high-quality hardware component to our diversified betting and gaming software development business for the betting and gaming industry. This is the definition of being an omnichannel supplier!

Despite the lock-down, the new normal, pandemic, land-based business will thrive. Our pole position gives our partners and us tremendous flexibility in planning and business dynamics. NSoft-STARK synergy has generated great deals in the first three months of 2021. Despite the numerous problems caused by the pandemic: restrictions on travel and transport, closing of retail shops, we managed to deliver our terminals to Poland, Croatia, Belgium, Germany, Romania, Serbia, Montenegro among others.

New strongholds, new customers 

A few crucial projects were running simultaneously in Q1 2021 although there are still travel restrictions caused by the lockdown.

The first quarter marked the entering into four new markets and acquisition of 14 new clients from France, Central African Republic, Dominican Republic, Turkey, and few others. Word of mouth is strong even without physical presence, trade shows, and very limited travelling options. This shows our strength and the power of our brand.

We’re at the forefront of new markets and at the same time strengthening our presence and working on new projects in the traditionally strong CEE market.

Tech improvements, new offering and features 

Q1 2021 was very hectic when we talked about new products and new features. We have updated our internal processes from the tech side and introduce even more strict security rules and policies. This activity is part of our regular work in this field. We regularly perform stress tests as we understand the importance of this business aspect and the impact not just on us but also on our clients.

Lightning games

In Q1 2021, the Lightning games have seen the light of the day. This addition to the portfolio was a logical step in the overall strategy dedicated to enhance online channel offering.

They were developed to provide online players with a better user experience and give our partners the flexibility to place them into virtual or casino categories. The possibility of putting them in both categories: virtual games and casino games is something which our partners highly praised.

Lightning Lucky Six and Lightning Roulette are faster and simplified versions of our popular games, which have been on the throne of our product offer for a long time thanks to great user experience and wide acceptance of the products.

Lottery

NSoft Lottery is also a novelty in our product range. With this product, we wanted to satisfy players who like to bet on real lottery draws worldwide. So, we have a full solution based on Betradar’s Unified Odds Feed on over 6,500 events per week from over 30 countries.

NSoft Slots – the all-new exciting world of games 

We are incredibly proud of the fact that we have mapped the road for entering the world of slots. NSoft Casino is a novelty that we want to present for the first time to our partners, who have so far only been able to integrate various casino games on our platform. Now, we can boast with our in-house slot games that will be on the market soon, but we’ll talk more about that in the Q2 of 2021.

Boosted NSoft Sportsbook Platform

We have raised the Sportsbook Platform to a new level on all channels with new functionalities, and we continue with the Cash Out feature. Cash Out is a must-have, and the existing clients have already upgraded the Sportsbook to a new UX version that includes it.

In retail, we are still one step ahead of our competition and have brought our retail solution to perfection. We’re following the same steps to reach the same level on all other delivery channels. With remote device manager, we are offering a sportsbook software solution for land-based operators like no other on the market.

NSoft Vision

Our AI boosted video management system for surveillance and business analytics is not a rising star any more. It is a mature product, market-ready with a small but steadily growing client base and a strong reseller and partner base. New features, new experts working daily on improvements and expansion to the European market made a lot of buzz around NSoft Vision.

Q1 result predicts a very successful year

Even after the first quarter, we can recognise the global direction results we are aiming for. We are investing in cooperations with other platform providers such as Playtech, iSoftBet, EveryMatrix, Blue Ocean Gaming, Oryx and many others.

The business growth and the team morale keep us going. We are finishing a new round of the onboard process for our new 20 colleagues with 13 more to join our team in the following days. New people always bring new ideas and energy, so we are looking forward to an exciting summer with EURO 2020. New normal is different for anyone, and our is: keep up, go strong, do smart!

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Team Vitality partners with Team Havok to expand in Fortnite

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Team Vitality has signed a strategic partnership with French Fortnite esports club Team Havok, expanding its footprint in the title as part of its broader diversification strategy. The announcement was made this weekend.

Under the deal, Team Havok will compete as “Team Havok by Vitality” and wear a co-branded jersey featuring Team Vitality’s logo. Team Vitality said the partnership is designed to combine its performance and organisational support with Team Havok’s Fortnite competitive presence.

Team Havok’s recent results cited by the organisations include winning European Major 2 in 2025, finishing runner-up at the World Championship, and ranking as the second-best European team. The duo Tjino and PabloWingu have qualified for this summer’s Esports World Cup and will compete in Team Vitality’s black and yellow colours.

Team Vitality also positioned the partnership as a fan development play in France via co-streaming, content creation, and influencer-led activations. Team Havok co-founders and streamers ZetFar and WaZz were highlighted for their reach with younger audiences.

The organisation said the tie-up follows prior structural collaborations including PSG Esports and Bigetron Esports, and could expand into Fortnite map development, exclusive merchandising, and influencer marketing. “This partnership with Team Havok reflects our ambition to work with the best in order to continue growing Team Vitality. Their performance, creativity, and ability to engage the French community make them an ideal partner,” said Fabien “Neo” Devide, President and Co-founder of Team Vitality. “We are incredibly proud to join Team Vitality. This collaboration with such a prestigious organisation marks a new milestone in the story we are building with our community,” said Grimz, caster at Team Havok.

The post Team Vitality partners with Team Havok to expand in Fortnite appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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The Clash of Growth, Politics, and Oversight in Brazil

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Brazil’s betting and online gaming market entered the final week of April 2026 under unprecedented pressure, as federal authorities intensified enforcement against illegal operators while political forces in Congress pushed for stricter restrictions on the sector.

At the same time, record advertising investments and monthly traffic surpassing one billion visits highlight the industry’s rapid expansion ahead of the 2026 World Cup, creating a sharp contrast between economic momentum and growing concerns over household debt.

Offensive Against Prediction Markets – Coordinated Blocking and Anatel’s Action

The Brazilian Federal Government, in a joint action of unprecedented scale, launched this week a rigorous operation to halt the activities of 28 platforms specialized in prediction markets.

The technical execution was assigned to the National Telecommunications Agency, Anatel, which mobilized a network of more than 19,000 internet service providers to ensure the immediate enforcement of the judicial and administrative order.

This measure is based on the direct violation of Law No. 14,790/2023, which establishes strict criteria for the operation of betting activities in national territory.

The offensive was not limited to the technical blocking of domains, but also involved strategic coordination between the Ministry of Finance, the National Consumer Secretariat, and the Attorney General’s Office of the National Treasury, aiming to suffocate the supply of modalities operating outside legality and without any form of state supervision.

Consumer Risks and Financial Disguise

The technical reasoning presented by Deputy Finance Minister Dario Durigan points out that these prediction markets operate as a form of fixed-odds betting disguised under the aesthetics of modern financial products.

However, such operations lack the economic backing and supervision required by regulatory bodies such as the National Monetary Council and the Securities and Exchange Commission of Brazil (CVM).

The illegality lies in the fact that current legislation allows exclusively betting on real sports events or certified online games, making any wager on weather conditions or private-life events involving celebrities an illegal practice.

Government concern focuses on protecting household income, since these platforms operate without safeguard mechanisms such as centralized self-exclusion, exposing citizens to compulsive behavior and abusive commercial practices disguised as profitable investment.

Political Pressure and the Religious Caucus

In the National Congress, the debate over the future of online betting gained new contours with the movement led by Congressman Pedro Uczai, PT leader in the Chamber.

The lawmaker began a round of strategic talks with the National Conference of Bishops of Brazil (CNBB) and several evangelical leaders to gather support for Bill 1,808/26, which seeks the total prohibition of virtual betting activities in the country.

This strategy of rapprochement with religious sectors seeks to create a broad front capable of pressuring the legislature in a sensitive election year, exploring the convergence of moral values and concern for social welfare.

The resistance of conservative caucuses to gambling is seen as a political asset that may fragment right-wing coalitions and accelerate severe restrictions on the iGaming sector.

Socioeconomic Impact and Retail Losses

The central justification for prohibition lies in the collateral damage that the rapid spread of betting has caused to the domestic economy.

Uczai uses alarming data from studies by the National Confederation of Commerce to illustrate how the redirection of popular income toward betting platforms resulted in an estimated loss of BRL 103 billion for Brazilian retail in 2024 alone.

The phenomenon is described as a factor of systemic indebtedness, in which capital that previously circulated in local commerce and the purchase of essential goods is now drained by betting algorithms.

This diagnosis has echoed in President Lula’s speeches, as he has publicly expressed the need for much stricter regulation to prevent the gaming market from destroying family wealth and the financial stability of the most vulnerable groups in Brazilian society.

PT National Congress Guidelines

During the 8th National Congress of the Workers’ Party, the party consolidated its stance toward the sector through what it called the “BBB Taxation”,  an acronym for Banks, Bets and Billionaires.

This communication motto serves as a pillar for the 2026 re-election campaign guidelines, seeking to contrast the government’s agenda with that of the opposition and improve reception among religious and middle-class voters.

The idea is that the betting sector, due to its highly profitable nature and relevant social impact, should contribute disproportionately to the financing of social rights.

The manifesto approved by the party, although moderate in tone toward legal institutions, is categorical in placing the taxation of betting as a decisive structural reform for the future of the country’s democratic-popular project.

Selective Tax and Ban on Predatory Games

Beyond revenue collection, the approved government program defends a combative position against specific betting modalities.

The document establishes the commitment to ban games considered predatory and without a basis of skill, such as the popularly known “Fortune Tiger game,” which has been pointed out as a cause of family disruption throughout Brazil.

For activities that remain regulated, the proposal foresees the incidence of a Selective Tax with rates significantly higher than those applied to tobacco and alcohol, functioning as a fiscal mechanism to discourage consumption.

The goal is that the resources arising from this high tax burden be linked exclusively to the Unified Health System (SUS) and the Unified Social Assistance System (SUAS), aiming to mitigate mental health problems and psychological suffering associated with the uncontrolled spread of virtual gaming.

The Hegemony of Free-to-Air TV in the Sector

The betting market in Brazil has reached a stage of advertising maturity in which investment volume reflects its importance to the revenues of major media groups.

In the first quarter of 2026, the ten leading operators in the country injected BRL 327.2 million into media campaigns, with free-to-air television serving as the main exposure channel.

TV Globo alone captured nearly 60% of this budget, consolidating iGaming as one of the economic pillars of the national programming schedule.

This phenomenon generates heated debate about the financial dependence of media outlets on the betting sector, which could, in theory, influence journalistic coverage of the negative impacts of the activity and delay the approval of advertising restrictions in the National Congress.

Brand Intelligence and Return on Investment

Despite the high amounts invested, research by Tunad indicates that budget size does not necessarily guarantee leadership in public interest.

While brands such as Betano and Superbet top the spending list, cases of high creative efficiency are observed in companies such as bet365 and BetNacional, which manage to maintain consistent online search volumes with more optimized budgets.

On the other hand, new entrants or brands with less refined strategies show below-average returns, suggesting that the saturated market no longer accepts mere capital dumping without emotional or functional connection with bettors.

The transition from awareness stage to loyalty stage now requires operators to demonstrate responsibility and creativity in order to stand out in an environment where customer acquisition costs continue to rise.

Infrastructure Challenges for the 2026 World Cup

With the approach of the 2026 World Cup, the technology sector focused on iGaming in Latin America faces a warning sign regarding its support infrastructure.

In recent seminars promoted by leaders such as SOFTSWISS and SBC, specialists highlighted that this will be the largest World Cup in history, with more than one hundred matches and an extended competition period.

This unprecedented scale will place massive strain on betting systems, payment processing, and identity verification tools.

It is projected that transaction volume could double compared to usual market peaks, requiring operators to start investing now in distributed architectures and continuous monitoring systems to avoid outages that could destroy established brand reputations within minutes.

Quality as Insurance for Success

The dominant mindset in the Latin American market, often focused on reduced costs, is being challenged by the need for technical stability.

During major events, technology becomes the only factor capable of keeping the business operational or shutting it down instantly.

Experts recommend that integration quality and third-party service redundancy become the absolute strategic priority.

Player retention after the World Cup will depend entirely on the experience delivered during the tournament; platforms that present slowness or withdrawal failures during critical moments will hardly be able to retain their user base.

Therefore, preparation for 2026 is not seen merely as a technical adjustment, but as vital insurance for commercial survival in a highly competitive market.

Profile of the Brazilian Bettor

Recent Datafolha data sheds necessary light on who the betting user in Brazil really is, demystifying the idea that the market is composed mostly of professional tipsters.

The survey reveals that 10% of the adult population uses these tools, but the vast majority classify themselves as casual bettors, placing wagers rarely or only during major events.

Monthly traffic, surpassing the one-billion mark at 1.3 billion accesses, is driven by a young, predominantly male base with secondary-level education.

This profile indicates that gaming has become a form of digital entertainment integrated into everyday life, similar to social media or streaming consumption, but with the component of financial risk that distinguishes it from other media.

The Warning of Extra Income and Default

The most critical finding of the study is the objective behind betting. Nearly half of users admit they use platforms in an attempt to obtain extra income to pay basic bills, a mindset that exposes them directly to over-indebtedness.

The illusion that betting can serve as a financial solution for groups earning up to two minimum wages is pointed out by sociologists and economists as a trap that worsens social inequality.

In addition, the finding that part of bettors uses money intended for essential commitments to try their luck reinforces the urgency of public policies that treat iGaming not only from a tax perspective, but also as a matter of public health and economic sovereignty for Brazilian families.

The post The Clash of Growth, Politics, and Oversight in Brazil appeared first on Americas iGaming & Sports Betting News.

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CasinoCanada partners with Casino Prestige on review and comparison content

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CasinoCanada has signed a partnership with Casino Prestige to support brand promotion and drive traffic to the operator’s platform across selected markets.

Under the agreement, CasinoCanada will develop and publish informational and promotional materials focused on Casino Prestige’s features and gaming portfolio. The content will be integrated into CasinoCanada’s review and comparison sections, with the stated goal of increasing visibility and user engagement.

Eugene Ravdin, Head of PR at SEOBROTHERS, stated: “This collaboration allows CasinoCanada to further expand its range of partner operators. The platform will provide structured reviews and analytical content to present key information about Casino Prestige and support ongoing traffic acquisition efforts.”

A Casino Prestige spokesperson commented: “Casino Prestige is thrilled to partner with CasinoCanada as part of its strategy to expand reach and connect with more players worldwide, delivering a premium gaming experience built on high-quality titles and top-tier customer support.”

Casino Prestige launched in 2026 and lists a library of more than 2,100 casino games from over 30 providers, including around 2,000 slots and more than 40 live dealer games. The operator said its platform runs under a license issued by the Tobique Gaming Commission and is owned and managed by Gophoenix Solutions Ltd., which handles payments, promotions, and platform management.

The post CasinoCanada partners with Casino Prestige on review and comparison content appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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