Compliance Updates
France’s ANJ Flags Concerns Over Licensees’ Player Protection Strategies
L’Autorité nationale des Jeux (ANJ) has approved or suggested improvements to player protection plans licensees were ordered to submit as part of the French gambling regulator’s increased focus on social responsibility.
The regulator examined action plans from all operators active in the country, including the two former monopolies, La Française des Jeux (FDJ) and Pari-Mutuel Urbain (PMU).
As well as approving 96 plans, the ANJ said it may make decisions later on some land-based casinos which may only open at a later date because of restrictions related to the novel coronavirus (Covid-19) pandemic.
There was no indication that any plan was rejected outright.
The ANJ said it prioritised four main issues: prohibiting minors from gambling, allowing for self-exclusion and other checks, identifying and supporting potential problem gamblers and having a general policy that focused on protecting these groups.
Examining the plan of FDJ, the regulator approved the plan with no further conditions. It said the lottery operator “reflects the operator’s desire to meet” the French government’s objectives regarding protecting minors and problem players.
“It is distinguished in particular by the setting up of an ambitious program aimed at guaranteeing the ban on gambling by minors on all game types, innovative prevention initiatives, diversified and adapted to the profiles of players, and the existence of an advanced player identification and support system for pathological gamblers,” the regulator said.
For PMU, however, it raised some concerns and thus added further conditions.
“Further progress is expected from the operator to fully achieve the objective of preventing excessive or pathological gambling,” ANJ said.
In particular, it said tools and resources for problem gamblers were not easily available, while identification of problem gamblers and training of employees were also not up to standard.
While the ANJ approved this plan, it told the operator it must improve these areas. This included providing technical specifications of its system to recognise problem gamblers, taking the effort to strengthen its training system and ensuring the accessibility of RG tools.
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Zitro Digital has announced its entry into the newly regulated Brazilian iGaming market. With deep roots in Brazil, Zitro Digital is to bring its portfolio of in-house content to local players, marking a new chapter in the company’s long-standing connection with the country.
Brazilian players can now enjoy a selection of Zitro Digital’s slots, including the popular series Fu Frog, as the company introduces its offerings to operators within the country. The move comes as part of Brazil’s ongoing efforts to create a regulated and secure online gaming environment for players, offering a responsible platform for gaming activities.
“Brazil is one of the most promising regulated markets in the world, and we are proud to be part of this exciting development. The potential here is immense, and we are committed to offering a diverse range of high-quality, localized content to meet the tastes and preferences of Brazilian online players. Our focus is on adapting our games to the local context, ensuring we respect cultural preferences while contributing to the responsible growth of the sector. This launch marks a significant step in our Latin American expansion and reinforces our commitment to delivering innovative, engaging experiences to players in regulated global markets,” Jose Javier Martí, COO of Zitro Digital, said.
The post Zitro Digital Announces its Entry into Brazilian iGaming Market appeared first on Gaming and Gambling Industry in the Americas.
The UK Gambling Commission (UKGC) has announced changes aimed at increasing consumer control over deposit limits and greater transparency of customer funds protection by operators.
A further change to the Commission’s Licence Conditions and Codes of Practice (LCCP) will also pave the way for implementation of Government’s upcoming statutory levy.
The changes follow a consultation and are consistent with the 2023 White Paper High stakes: gambling reform for the digital age.
New rules will give consumers more effective ways to manage their gambling by making it easier to set and maintain deposit limits on their online accounts, in ways that work best for them.
From 31 October 2025 all gambling businesses must prompt their customers to set a financial limit before they make their first deposit and make it easy to review and alter this limit at any point after.
These rules will take good practice already offered by some operators and expand that so customers can expect the same standards across the industry.
Gambling businesses will also be required to remind consumers every six months to review their account and transaction information – this will help consumers consider if they want to change existing, or set new, deposit limits.
Operators who hold customer funds must set out in the terms and conditions whether these are protected in the event of insolvency, the level of such protection and the method by which this is achieved. They must also make this information available at the point at which a customer first deposits money.
The Commission’s LCCP currently requires operators to make annual financial contributions to a list of research, prevention and treatment organisations. This requirement will be removed close to the introduction of the government’s statutory levy (opens in new tab) (expected to come into force on 6 April 2025) as it will become obsolete.
“These changes illustrate our commitment to ensuring gambling is fair and open by improving consumer empowerment and choice. These changes will help consumers decide on deposit limits, enable them to keep track of their spending and ensure they are fully aware of what happens to their funds should an operator become insolvent. We will now continue our work to deliver our remaining White Paper commitments, including our programme of evaluation,” Tim Miller, Commission Executive Director for research and policy, said.
The post UKGC Announces Changes Aimed at Increasing Consumer Control Over Deposit Limits appeared first on European Gaming Industry News.
Delasport, a global leader in sportsbook and iGaming solutions, launched its first official partnership in Brazil. With this key step, Delasport is expanding its global presence and advancing the Brazilian sports betting landscape with its highly innovative technology and comprehensive player engagement tools.
Following the recent regulatory advancements in Brazil’s gaming sector, Delasport has successfully obtained the necessary certifications to operate in the country. The company’s entry into this high-potential market aligns with its global strategy to provide world-class betting experiences in regulated markets worldwide.
“Brazil represents a key milestone in our global expansion strategy, and we are happy to launch with the first partner and another one on the way, this time with our full solution,” said Unai Concha, Senior Business Director at Delasport. “We are thrilled to bring our premium sportsbook and iGaming solutions to Brazilian operators, empowering them with the best technology available in the industry today.”
Delasport’s offerings in Brazil include:
- A fully managed localized sportsbook platform that is full of innovative features tuned to elevate players’ betting experience
- AI-driven personalization and engagement tools to optimize player retention
- Advanced risk management and fraud prevention solutions
Brazil’s regulated sports betting market is expected to experience rapid growth, and Delasport is committed to ensuring a seamless and responsible betting experience for operators and players alike. By leveraging its expertise and innovative solutions, the award-winning B2B supplier aims to play a pivotal role in shaping the future of online gaming in Brazil.
The post Delasport Launches First Partnership in Brazil appeared first on Gaming and Gambling Industry in the Americas.
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