Latest News
iMovo Limited announces new partnership with AI company Cleverly
iMovo Limited, a thought leader in Customer Experience (CX) & Digitalisation, today announced the signing of a Memorandum of Understanding (MOU) with Cleverly.ai which provides an Artificial Intelligence (AI) based solution for enhanced customer service.
The MOU comes at a time when iMovo is expanding its operations into Iberia and is establishing a presence in Lisbon, Portugal. Under the terms of the MOU, the two companies plan to collaborate at both a commercial and technology level. Acting as preferred partners in their respective markets, the companies will bring their joint offering to customers in both Portugal and Malta, as well as other markets across Europe.
Cleverly.ai is a fully managed service that is designed to help customer service operations within companies with real-time triage, agent assistance through automated workflows and replies and customer self-service solutions. The platform is designed to enhance knowledge management and customer self-service using machine learning techniques. Cleverly.ai has been designed to seamlessly integrate with a number of mainstream customer service and CRM platforms such as Zendesk, Salesforce and Freshdesk and serves customers from retailing, banking, e-commerce, among others.
Commenting on this partnership and the benefits of such technologies, Pierre Mallia, CEO and Founder of iMovo Limited said “We are pleased to establish this collaboration with Cleverly, for a variety of reasons including the fact that we are establishing a presence in the Portuguese market as well as the fact that as a company we have built up a broad portfolio of customers in the Customer Service Management space. We see this relationship with Cleverly.ai as a natural step to take and the collaboration will help enrich the intellectual capacity in both organisations. Most of all, however, by bringing together two specialist companies in the field of customer service, we will be providing a far more powerful offering to customer service organisations and leaders out there.
Partnering with an AI company like Cleverly continues to position us as being at the forefront from an innovation standpoint, where 21st century customer service standards are converging. We look forward to working with Cristina Fonseca and her team at Cleverly.ai”
Cristina Fonseca, CEO and Co-founder of Cleverly added that:
“It’s a pleasure to welcome iMovo to Portugal and count on their expertise and deep knowledge in the customer experience space, to help us accomplish a joint mission of making Customer Service organisations more efficient through operational excellence and AI-based solutions. Combining these two foundational pieces of the customer experience discipline is especially relevant at the transformational time we are living.”
Powered by WPeMatico
Andrea Rossi
REEVO Goes Live with Betsson in Brazil
REEVO has announced that it is now live with Betsson in the Brazil market, marking another important milestone in the companies’ expanding global partnership. This launch represents the next step in REEVO’s rollout across Betsson’s international markets and reinforces the company’s growing presence across Latin America.
As part of the launch, Betsson Brazil now features both REEVO’s aggregation platform and REEVO’s in-house games, delivering a powerful combination of premium third-party content alongside REEVO’s original titles through a single, seamless integration.
Brazil represents one of the most dynamic and fast-growing gaming markets in the region. By going live with Betsson in this market, REEVO continues to strengthen its international distribution network while supporting leading operators with scalable technology, engaging content, and efficient integration.
Karl Grech, Head of Business Development at REEVO, said: “Going live with Betsson in Brazil is a fantastic milestone for REEVO and an important step forward in our expanding partnership. Brazil is one of the most exciting markets in the region, and we are proud to bring both our aggregation platform and our in-house games to Betsson’s players. This launch reflects our commitment to supporting operators with high-quality content, reliable technology, and scalable solutions that help them grow.”
Andrea Rossi, Commercial Director for LatAm at Betsson, said: “The launch of REEVO’s content on our Brazilian platform expands the range of entertainment available to our players in one of the fastest growing markets in the region. Brazil is an important market for Betsson, and partnerships like this allow us to continue strengthening our offering with high quality content that reflects local player preferences. We look forward to working with REEVO as we continue to grow in the newly regulated Brazilian market.”
The post REEVO Goes Live with Betsson in Brazil appeared first on Americas iGaming & Sports Betting News.
AI
QCI to Showcase Agentic Platform Capabilities at IGA 2026
Quick Custom Intelligence (QCI), a leading provider of AI-driven operations software for tribal gaming resorts, announced it will showcase its evolving QCI Agentic Platform at the Indian Gaming Association (IGA) Tradeshow & Convention, March 31–April 2, 2026, at the San Diego Convention Center (Booth #2735).
The QCI Agentic Platform reflects the continued advancement of the company’s enterprise system, enabling operators to move from real-time insight to real-time action across gaming, marketing, player development, and hotel operations. Designed for on-premise and hybrid environments, the platform supports secure, property-level AI deployment while maintaining full operational control.
Rather than introducing a new system, QCI’s approach extends the capabilities operators already use—bringing analysis and execution closer together within a unified operational environment.
“This is a continuation of the platform our customers already rely on. We’re building on what works and extending it, so operators can act on information faster, without changing the way their business runs,” said Dr. Ralph Thomas, Co-Founder and CEO of QCI.
The QCI Agentic Platform builds on QCI’s established product suite, including:
• AGI56.1, a major platform release featuring more than 1000 enhancements across operations
• Chatalytics, QCI’s conversational analytics interface for real-time data access
• QCI Dispatch, a new core operational tool supporting real-time coordination and execution
Together, these capabilities enable operators to unify data, streamline workflows, and respond more quickly to changing conditions across the property.
Attendees will experience how QCI connects data, decision-making, and execution within a single operational system.
“We’re focused on practical improvements that help teams do their jobs more effectively. This is about making systems more responsive, more connected, and easier to use in day-to-day operations,” added Thomas.
The post QCI to Showcase Agentic Platform Capabilities at IGA 2026 appeared first on Americas iGaming & Sports Betting News.
Eeze
Eeze signs global partnership with EveryMatrix
Eeze, the next-generation casino supplier, has announced a comprehensive global distribution agreement with EveryMatrix, extending the reach of its live dealer and upcoming slots portfolio to EveryMatrix’s worldwide partner network.
Under the partnership, Eeze’s full range of live dealer titles, including its recently launched Fusion Roulette, alongside forthcoming slot releases, will be made available across EveryMatrix’s Game Aggregator Network. The deal covers EveryMatrix’s active markets globally, marking a key milestone for the supplier’s international expansion.
Mikko Hoglund, Partnership Manager at Eeze, said:
“Partnering with EveryMatrix is an important moment for us as we look to push our games to a wider network of players than ever before. We have a lot of exciting product releases to come in the next few months, and know that these games, as well as our existing portfolio, will be well received across EveryMatrix’s customer base.”
Bjorn Sjoberg, Chief Commercial Officer at EveryMatrix, added:
“We are very pleased to be adding Eeze’s full product suite to our aggregation offering. With best-in-class live products and an exciting array of RNG games on the roadmap, we’re confident that our customers will enjoy the differentiation these titles bring to market.”
With this partnership, Eeze strengthens its footprint in regulated markets and positions its Fusion Roulette and slot titles for maximum visibility, giving operators a compelling mix of content to offer players worldwide.
The post Eeze signs global partnership with EveryMatrix appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
-
Centurion Winner Grand Chance™7 days agoNew from Inspired: Luck It Up™ and Centurion Winner Grand Chance™ available online & on mobile
-
Blazin' Bonus7 days agoBooming Games releases Blazin’ Bonus
-
Australasian Hospitality and Gaming Expo7 days agoIGT Showcases Integrated Gaming, Systems, and FinTech Innovations Designed to Drive Growth at Australasian Hospitality and Gaming Expo 2026
-
Cristiano Blanco CEO of SpinCore Group7 days agoSpinCore Group Enters Finnish Market via Finnplay Partnership
-
Conferences6 days agoNOVOMATIC Gaming Colombia to Showcase its Latest Innovations at GAT Cartagena 2026
-
Alberta market7 days agoSoft2Bet Evaluates Alberta Market Entry to Strengthen its Canadian Footprint
-
Enjoy7 days agoENJOY Unveils Hotfire Diamonds XXL to Elevate an Iconic Franchise
-
Aristocrat Gaming7 days agoAristocrat Gaming to Participate in Australian Hospitality & Gaming Expo



