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BtoBet’s founder Alessandro Fried discusses vision, strategy and product innovations for 2021
2020 was hugely successful for BtoBet. What are the set targets for 2021?
Further consolidating our presence in those markets where we are already considered as market leaders, whilst seeking to strengthen our partner portfolio in mature and new markets must be the target we set for ourselves for this year. During 2020, despite all the challenges brought about by the novel coronavirus pandemic, we have not only continued strengthening our positions in markets, such as Africa and Latin America, announcing strategic partnerships that will reap substantial benefits for the company on the medium to long term, but we have also set out a clear vision to make a similar impact in more mature markets such as Europe, whilst setting our eyes on new opportunities.
Increasing our footprint on an international level has always been our intention from the very onset, and what the company has achieved in a relatively short period of time is testimony to the determination and talent within the company’s ranks to meet the set targets.
Furthermore, BtoBet’s acquisition by Aspire Global now puts us in the ideal position to be able to enter more complex market scenarios, such as Europe, which are highly characterised by an overwhelming level of regulation. Together we are able to meet the requirements of all operators requiring a technological partner serving the entire iGaming value chain, providing them with a cutting edge sports betting platform, and also all requirements from a content and services point of view. All this whilst adhering to the compliance requirements of the vast majority of regulated jurisdictions, keeping to a minimum the time-to-market.
Having said this, the overzealous regulation and over taxed market scenarios characterizing the European market have led to businesses turning towards the fresh, and new opportunities other emerging markets can offer them. And our strong presence in these markets, puts us at in an optimal position to assist those operators seeking to gain an advantageous position in these so-called emerging markets.
The past months have seen BtoBet very active in different markets, announcing key partnerships – such as Betfair and William Hill in Colombia, and Sports Lotteries LLC in Russia – and in the coming weeks we seek to maintain the momentum.
Any new products in the pipeline from BtoBet?
We are currently finalizing a string of new tools that are set to have a great impact for both operators and players.
The major trend today is that we live our lives on screens and this affects every aspect of our daily life. In order to stay current, especially in online gaming, you need to be disruptive. By producing a better product that incorporates the way people live, you can disrupt the space in an industry. Innovation is a constant objective of any company within the iGaming industry.
Having said that, whilst other industries especially the entertainment industry, have harnessed new technologies based on ML and AI in order to ameliorate the customer experience, the betting industry has yet to truly harness this form of disruptive technology. And this is what we have been working on for the past months… tools based on in-depth data analysis allowing operators to fully understand the different player demographics, psychographics and playing habits, ultimately enabling them to create enhanced, personalized experiences based on the individual player preferences and behaviours.
Whilst this will undoubtedly play a major role towards a player-centric UX, bookmakers will also be able to harness great benefits from the technology from an operational perspective. A primary example that comes to mind is that these tools are able to single out suspicious betting patterns and payments. And all these in an automated environment.
How disruptive was the coronavirus pandemic for the industry?
2020 was deeply marked by the global coronavirus outbreak. It has affected the industry in many ways, with many businesses – both B2C and B2B – having to re-dimension the traditional way of how they operate.
Luckily for us, we had been investing for quite some time in widening the content portfolio for all verticals, and simultaneously having had invested heavily on our platform in order to better assist those retail operators opting to start wholly or partially migrating their business to the digital channels in an interlinked environment.
Now the big question is will everything revert back to pre-Covid scenarios? In reality I don’t envision the development of widely available vaccines, which will mark the end of the pandemic, to prompt the industry to go back to the 2019 situation.
The pandemic has undoubtedly brought about a digitalisation reform, and this is reflected in all those industries which featured retail as part of their business model. Adults who have entered the digital age of wagering may shift some of their spending to more traditional forms of entertainment channels – namely retail casinos – but many of those adults will undoubtedly continue sharing their wallet with the digital channels. Does this mean that this is the end for the industry’s retail outlets? Definitely not, but I do expect the digitalisation of the industry to maintain its momentum.
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bet365
Incentive Games and bet365 refresh Tournament Challenge for the 2026 World Cup
Incentive Games has refreshed its Tournament Challenge free-to-play football predictor in partnership with bet365 ahead of the 2026 World Cup. The game sits in bet365’s free games portfolio and will be accessible via the operator’s website and app.
Tournament Challenge lets players predict match outcomes (win, lose or draw) across Group Stage match days and the Knockout Rounds. Players allocate a 10-point stake to each prediction, with returns based on the odds of the selected outcome, and can double points on one prediction per round. Match days and rounds are released individually during the tournament.
New for 2026, the product adds “Your Leagues”, a private league feature that lets players create and join groups using league codes, compare predictions and track performance. Incentive Games said further updates are planned during the tournament.
Ahmed Baker, Chief Commercial Officer at Incentive Games said, “The World Cup is one of the biggest sporting moments on the planet, and Tournament Challenge is designed to bring fans even closer to it. We wanted to create something competitive, social and easy to jump into throughout the tournament. The addition of ‘Your Leagues’ adds a whole new dimension this year, giving players the chance to compete directly with friends and share the experience together. We’re incredibly proud to continue working alongside the fantastic team at bet365 to bring this to life.”
Rhead Hilton, bet365 Software Product Development Manager said, “With the World Cup bringing together fans from all over the world, Tournament Challenge gives bet365 customers a valuable opportunity to get closer to the action.
We are pleased to offer a free-to-play experience that is straightforward, engaging and built around competition, with our Your Leagues feature adding a social dimension that allows players to challenge one another directly and compare predictions. We are also proud to continue our partnership with Incentive Games and deliver another strong product for our customers.”
According to the companies, Tournament Challenge will be available across key global territories, alongside dedicated standalone versions for Brazil, Spain, Italy and Greece. bet365’s terms state the promotion is “only available to new and eligible bet365 customers”, is limited to one entry per person, and closes “at kick-off of the last scheduled tournament game on 19th July 2026.”
The post Incentive Games and bet365 refresh Tournament Challenge for the 2026 World Cup appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
EGT Digital
EGT Digital Brings Operators the Ultimate Advantage Ahead of the World Cup
Having the World Cup on the horizon, sportsbook operators are once again preparing for the intense demands that come with peak sporting activity, including surging traffic, increased betting volume, and sustained operational pressure.
EGT Digital’s Sportsbook enables Operators to navigate high-demand periods with stability, flexibility, and control.
Major sports events do not introduce new challenges. They amplify existing ones. Platform performance is tested, trading teams operate under pressure, and retention becomes just as critical as acquisition.
Performance When It Matters Most
EGT Digital’s Sportsbook is designed to perform when expectations are the highest. Built on cloud-native best practices and out-of-the-box scalability, our solution empowers operators to manage peak traffic and continuous activity while ensuring stability and reliability.
Turning Traffic into Long-Term Value
While major events drive player acquisition, long-term value depends on retention. Sportsbook equips operators with a fully configurable set of promotional tools designed to sustain engagement during high-activity periods without adding operational complexity.
Features such as Adjustable Margins, Boosted Bet Builders, Dynamic Parlays, Progressive Jackpot, Early Payouts, Acca Insurance, Price Boosts, and Free Bets give operators the flexibility to tailor campaigns in real time according to player behavior and market dynamics.
Built with automation in mind, the system allows precise control across player segments, sports, and events – helping operators transform traffic spikes into sustained player loyalty.
Flexible Trading, Controlled Risk
High-volume events place trading operations under constant pressure. EGT Digital’s Sportsbook supports both managed and hybrid trading models, giving Operators the flexibility to choose the level of control and support that best fits their business.
Teams are able to manage risk effectively, protect margins, and stay focused without sacrificing the players experience and expectations even during the most demanding schedules and fixtures.
Your Brand, Your Rules.
With EGT Digital’s Next Gen AI CMS, operators can seamlessly manage every aspect of their Sportsbook’s look and behavior, tailoring the experience to specific markets without relying on one-size-fits-all solutions.
One Platform Across Channels
Player behaviour during major events is fluid, with customers moving between Online and Retail environments. EGT Digital’s Sportsbook provides a unified experience across channels, delivering one platform and one operational view.
The post EGT Digital Brings Operators the Ultimate Advantage Ahead of the World Cup appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
FIRST.bet
FIRST.bet Launches UltraCup: A Player-Engagement Engine for the World Cup
FIRST.bet introduces UltraCup: a single destination that keeps players engaged across the entire World Cup – live group standings, knockout brackets, tournament Outrights, Blind Bets on matchups before they’re even drawn, and automatic Bet Builder boosts in the slip. Everything fans need to follow and bet the tournament in one place, from the first whistle to the last.
FIRST.bet, the Tier 1 sportsbook technology provider, today launched UltraCup, a World Cup-focused sportsbook engine built to help operators own the biggest betting event in football.
The next World Cup is not a short tournament spike. It is 48 teams, 104 matches and one continuous peak with no recovery window. UltraCup is built for that reality, giving operators a complete tournament destination that keeps players engaged from the opening group match through to the final.
UltraCup connects the full World Cup betting journey in one place: live group standings, tournament-context match listings, bracket navigation from R32 to the final, dynamic outrights, Blind Bets on future matchups and automatic Bet Builder boosts inside the bet slip.
Tom Light, Founder and CEO of FIRST.bet, said:
“The World Cup is the one moment when every football fan is watching, betting and hunting for somewhere to follow it all – and most sportsbooks lose that player to a dozen rival apps. UltraCup keeps the entire tournament in one place: live standings, knockout brackets, Outrights, automatic boosts and Blind Bets on matchups that haven’t even been drawn yet. Operators capture that attention from the opening whistle and hold it all the way to the final.”
At the heart of UltraCup is a dedicated World Cup hub that mirrors how fans follow the competition. Players can track group tables, move through the knockout bracket, bet on tournament-wide markets such as Champion and Top Scorer, and engage with odds that shift dynamically as the tournament unfolds.
The product also introduces Blind Bets, allowing players to bet on future World Cup matches before the final matchup is confirmed. This turns tournament progression into the betting mechanic itself, creating suspense and repeat engagement across every stage.
UltraCup also includes Auto Boost Builder, which applies automatic odds boosts to qualifying Bet Builders directly inside the bet slip. Operators can configure boosts by sport, tournament, or league, and customer segment, with instant enable or disable controls and boost tiers of any percentage desired.
UltraCup also introduces the Welcome Bonus Boost, a new feature that allows operators to create boosted odds promotions exclusively for new customers who have not yet placed a bet. The mechanic targets the critical first-bet moment, giving operators a targeted tool to convert new registrations into active players during the tournament.
While UltraCup is being launched with a clear World Cup focus, the framework is built to live beyond one tournament. FIRST will extend the same journey into major league and tournament formats across football and other sports, giving operators a reusable engagement engine for the biggest moments on the calendar.
FIRST.bet powers 75+ live operators, 100+ partners and millions of daily transactions across LatAm, Europe and Africa. The company was named ‘Sportsbook Supplier of the Year’ at the SBC Awards 2025 and EGR LATAM Awards 2025, and ‘Best Sportsbook Provider’ at BiS SiGMA South America 2026.
About FIRST.bet
FIRST – Best in Sports is a Tier 1 sportsbook technology provider powering 75+ operators globally, including leading brands among Brazil’s top 20 by GGR. Founded by former SBTech leaders, FIRST delivers a fully managed, high-performance sportsbook engineered for speed, scale and precision across LatAm, Europe and Africa. The company holds licences from the Malta Gaming Authority and the Swedish Gambling Authority, and is GLI-33 certified and ISO-audited. FIRST was named ‘Sportsbook Supplier of the Year’ at the SBC Awards 2025 and EGR LATAM Awards 2025, ‘Best Sportsbook Provider’ at BiS SiGMA South America 2026, and received the ‘Individual Achievement Award’ at the EGR Awards 2026.
The post FIRST.bet Launches UltraCup: A Player-Engagement Engine for the World Cup appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
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