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BGC Warns Permanent Industry Damage Following Delay in Casino Reopening

Published

6 years ago

August 4, 2020

Reading Time: 2 minutes

The Betting and Gaming Council (BGC) has warned that the UK Government’s last-minute reversal of plans to allow casinos to reopen on August 1 has dealt a wrecking ball to the industry, from which it may never recover.

The casino sector employs more than 14,000 people across the UK in 125 casinos and a further 4000 in the supply chain. Casinos also paid over £300 million each year in tax before the lockdown.

With casinos across England forced to remain shuttered, the BGC warns that up to 6000 jobs may be permanently lost.

In a letter to Chancellor Rishi Sunak MP on July 31, BGC described the decision to keep casinos closed as “highly illogical, inconsistent and deeply damaging to those businesses and the thousands of staff they employ.”

BGC has also rejected the Prime Minister’s categorisation of casinos as “higher risk” during his Downing Street briefing. Casinos have spent weeks and invested millions of pounds to ensure their premises are covid-secure, with measures such as perspex screens, sanitisation equipment and sophisticated track and trace systems, as well as introducing strict social distancing measures and hygiene protocols.

BGC Chief Executive Michael Dugher said: “The Government are swinging a wrecking ball right through the middle of our industry and large scale job losses, which ought to be unnecessary and avoidable, now look inevitable unless ministers act fast.”

“Casinos are a small but fundamental part of our leisure, hospitality, entertainment and tourism industry. They employ over 14,000 people across the UK and indirectly support another 4,000 jobs in the supply sector, and last year casinos paid over £5.7 million in tax per week.

“The ongoing cost of remaining in a holding pattern to reopen is clearly not sustainable, with more jobs and livelihoods being put at risk with every last minute change and delay to reopening.

“The Job Retention Scheme has helped but our members will now be forced to pay National Insurance and pension contributions on top of salaries in August while they remain closed. As furlough payments are phased out, there will be no flexibility for casinos to adapt to the new working and leisure environment and I now fear that many thousands of jobs could be lost.

“We made the all necessary preparations for safe reopening and we were given the green light by Public Health England on the basis of the significant investment made by operators, and having been told by the Government themselves that casinos posed a ‘negligible’ risk compared with the tens of thousands of other places that they have been reopened.”

Alona Shevtsova

Sends CEO Alona Shevtsova moderates Global Gaming Expansion panel in Riyadh

Published

60 minutes ago

June 25, 2026

Wladimir P.

sends-ceo-alona-shevtsova-moderates-global-gaming-expansion-panel-in-riyadh

Alona Shevtsova, CEO of Sends, will moderate a panel at The Blockchain show on 29^th June, bringing together experts from entertainment, location-based gaming, and content localisation to examine what it takes to build sustainable gaming ecosystems across emerging markets.

The panel, titled “Global Gaming Expansion: Lessons from Untapped Markets,” will structure its discussion across four themes: the growth dynamics reshaping emerging gaming markets; the role of localisation in creating experiences that genuinely connect with new audiences; the infrastructure and communities needed to build gaming ecosystems beyond the game itself; and the lessons and opportunities that will define successful expansion in the years ahead.

Alona Shevtsova plans to frame the discussion around the central challenge for companies looking to expand globally: entering a new market requires far more than bringing an existing product to a new audience. Understanding local cultures, building communities, adapting experiences, and creating ecosystems that allow gaming to grow sustainably are all as important as the product itself.

Alona Shevtsova, CEO of Sends, said:

“The future growth of gaming will come not only from new technologies, but from understanding people — their cultures, communities, and the experiences they want to be part of. Successful expansion will belong to those who can combine global ambition with local understanding.”

The first segment will examine why regions including the Middle East, Africa, and South Asia are becoming increasingly significant for developers, operators, and investors — driven by young audiences, accelerating digital adoption, and new entertainment models creating substantial growth potential. Panellists will explore how consumer preferences differ across markets and what trends among younger audiences are shaping the future of gaming and entertainment.

The third segment will broaden the lens beyond the game itself, exploring the role of location-based entertainment, gaming centres, esports, and experiential destinations in attracting new audiences and building long-term communities. Panellists plan to address how entertainment ecosystems — spanning physical venues, events, and community infrastructure — accelerate gaming adoption in markets where the category is still establishing itself.

Earlier this month, Alona Shevtsova was shortlisted for the 2026 Great British Entrepreneur Awards in the Established Business of the Year category. Her team is also preparing for the Fintech Connect conference in London later this year. Sends will be a leading sponsor of this event.

*Sends is a trade name of SMARTFLOW PAYMENTS LIMITED, registered in England and Wales (Company No.11070048). For more information, visit sends.co .

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