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BGC Warns Permanent Industry Damage Following Delay in Casino Reopening

Published

6 years ago

August 4, 2020

Reading Time: 2 minutes

The Betting and Gaming Council (BGC) has warned that the UK Government’s last-minute reversal of plans to allow casinos to reopen on August 1 has dealt a wrecking ball to the industry, from which it may never recover.

The casino sector employs more than 14,000 people across the UK in 125 casinos and a further 4000 in the supply chain. Casinos also paid over £300 million each year in tax before the lockdown.

With casinos across England forced to remain shuttered, the BGC warns that up to 6000 jobs may be permanently lost.

In a letter to Chancellor Rishi Sunak MP on July 31, BGC described the decision to keep casinos closed as “highly illogical, inconsistent and deeply damaging to those businesses and the thousands of staff they employ.”

BGC has also rejected the Prime Minister’s categorisation of casinos as “higher risk” during his Downing Street briefing. Casinos have spent weeks and invested millions of pounds to ensure their premises are covid-secure, with measures such as perspex screens, sanitisation equipment and sophisticated track and trace systems, as well as introducing strict social distancing measures and hygiene protocols.

BGC Chief Executive Michael Dugher said: “The Government are swinging a wrecking ball right through the middle of our industry and large scale job losses, which ought to be unnecessary and avoidable, now look inevitable unless ministers act fast.”

“Casinos are a small but fundamental part of our leisure, hospitality, entertainment and tourism industry. They employ over 14,000 people across the UK and indirectly support another 4,000 jobs in the supply sector, and last year casinos paid over £5.7 million in tax per week.

“The ongoing cost of remaining in a holding pattern to reopen is clearly not sustainable, with more jobs and livelihoods being put at risk with every last minute change and delay to reopening.

“The Job Retention Scheme has helped but our members will now be forced to pay National Insurance and pension contributions on top of salaries in August while they remain closed. As furlough payments are phased out, there will be no flexibility for casinos to adapt to the new working and leisure environment and I now fear that many thousands of jobs could be lost.

“We made the all necessary preparations for safe reopening and we were given the green light by Public Health England on the basis of the significant investment made by operators, and having been told by the Government themselves that casinos posed a ‘negligible’ risk compared with the tens of thousands of other places that they have been reopened.”

Gambling in the USA

StreamRollers names Top 100 casino influencers after Las Vegas awards gala

Published

52 minutes ago

May 5, 2026

GamingAmericas.com

streamrollers-names-top-100-casino-influencers-after-las-vegas-awards-gala

Inaugural StreamRollers Top 100 Casino Influencer Awards were held May 2 at SAHARA Las Vegas and livestreamed globally.

StreamRollers has announced its Top 100 Casino Influencers of 2026 following the inaugural StreamRollers Top 100 Casino Influencer Awards, held May 2 at SAHARA Las Vegas in Nevada. The company said the event brought together casino content creators, gaming executives and media for a formal gala.

Former Nevada State Attorney General George Chanos presented the awards. “Nevada continues to lead in gaming and innovation,” said Chanos. “This new wave of creators represents the next evolution of how audiences engage with Las Vegas and gambling entertainment.”

StreamRollers listed its top 10 ranked influencers as:

Raja Richter (The Big Jackpot),
Vegas Matt,
Lady Luck HQ,
Brian Christopher Slots,
NG Slot,
D Lucky Experience,
Mr. Hand Pay,
Pompsie,
Xposed
and PokerMetarb.

The company said the full Top 100 list has been published on its Instagram account.

The company positioned the awards as a marker of the growing creator economy around casino content, which it said spans platforms including YouTube, Twitch and Instagram. StreamRollers said the awards event was livestreamed via StreamRollers.com and noted its platform is currently in beta with an official launch planned.

David Wang, Founder of StreamRollers, commented: “Casino influencers aren’t just playing games—they’re redefining how millions experience Las Vegas and gambling entertainment from their screens. This event is about recognizing the creators leading that transformation.”

The post StreamRollers names Top 100 casino influencers after Las Vegas awards gala appeared first on Americas iGaming & Sports Betting News.

casino

StreamRollers names 2026 Top 100 casino influencers after Sahara Las Vegas awards

Published

2 hours ago

May 5, 2026

Wladimir P.

streamrollers-names-2026-top-100-casino-influencers-after-sahara-las-vegas-awards

The inaugural StreamRollers Top 100 Casino Influencer Awards ran May 2, with former Nevada AG George Chanos presenting.

StreamRollers has published its 2026 Top 100 casino influencers following its first-ever Top 100 Casino Influencer Awards, held May 2 at SAHARA Las Vegas.

Former Nevada State Attorney General George Chanos presented the awards. “Nevada continues to lead in gaming and innovation,” said Chanos. “This new wave of creators represents the next evolution of how audiences engage with Las Vegas and gambling entertainment.”

StreamRollers’ Top 10 ranked casino influencers for 2026 are:

Raja Richter (The Big Jackpot),
Vegas Matt,
Lady Luck HQ,
Brian Christopher Slots,
NG Slot,
D Lucky Experience,
Mr. Hand Pay,
Pompsie,
Xposed,
and PokerMetarb.

The company said the full Top 100 list is posted on its Instagram account.

StreamRollers positioned the awards as a marker for the “casino creator economy,” citing a global casino industry that “exceed[s] $540 billion annually” and claiming the ecosystem includes “up to 50,000 creators globally.”

David Wang, Founder of StreamRollers, said: “Casino influencers aren’t just playing games—they’re redefining how millions experience Las Vegas and gambling entertainment from their screens. This event is about recognizing the creators leading that transformation.” StreamRollers said the event was livestreamed on StreamRollers.com and that the platform is currently in beta, with an official launch planned.

The post StreamRollers names 2026 Top 100 casino influencers after Sahara Las Vegas awards appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

Cevro

Golden Whale and Cevro team up to advance AI-driven player interaction

Published

6 hours ago

May 5, 2026

Wladimir P.

golden-whale-and-cevro-team-up-to-advance-ai-driven-player-interaction

Golden Whale, a provider of machine learning-driven optimisation and decision intelligence for the iGaming industry, has partnered with Cevro, an AI-powered platform designed to automate and enhance player interactions across support and operational workflows.

At the core of the integration is Golden Whale’s Full Model Control framework, which uses ML models to continuously analyse live player behavioural data, enabling more precise decisioning across engagement and incentives, driven by deeper insight into player value, churn probability and behavioural intent. These decisions can then be actioned through Cevro’s AI agents, allowing operators to guide and control player-facing responses with greater precision across multiple channels, including chat, email and helpdesk, with voice capabilities set to follow.

Cevro’s platform supports a wide range of player-facing processes, including bonus queries, KYC checks, payment-related communications and responsible gaming workflows. By introducing decision intelligence into these touchpoints, operators can move beyond reactive support models and toward more proactive, context-aware engagement, where responses are informed by real-time signals around player value and behaviour.

Eberhard Dürrschmid, CEO at Golden Whale, said: “Operators are managing an increasing number of player communications across different touchpoints, and many of those processes are still handled in a reactive or manual way. By working with Cevro’s AI agents, we can connect our decision intelligence directly into these communication workflows, enabling operators to respond more precisely and consistently, while also reducing the complexity of managing these interactions at scale.”

Chaim Heber, CEO at Cevro, added: “Our focus is on helping operators automate and scale player interactions without losing quality or control. By integrating Golden Whale’s decision intelligence, we can bring a new level of precision into how our AI agents operate, using deeper signals around player value, churn risk and behaviour to guide responses. This not only improves resolution and efficiency but also allows operators to deliver more meaningful interactions that support retention and long-term player value.”

The post Golden Whale and Cevro team up to advance AI-driven player interaction appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.