Latest News
JCM Signs Deal with Mercado Gaming Latinoamerica

US-based JCM Global has inked a partnership deal with Mercado Gaming Latinoamerica. As per the agreement, Mercado Gaming will provide direct and localised sales, service, training, support and warranty of JCM’s award-winning product portfolio. Mercado will represent JCM’s full portfolio of gaming and commercial products for the region, including JCM system solutions.
“Our partnership with Mercado Gaming expands our ability to provide even greater support to our customers in Argentina, Chile and Paraguay. Customers at SAGSE reacted very positively to this new development, which is just another example of how JCM is constantly improving the ways we serve our customers in Latin America and around the world,” said SVP of sales, marketing and operations Dave Kubajak.
“We are committed to offering technical service that meets the highest quality standards of JCM Global. We will do this with our unique team formed of highly qualified personnel, our more than 10 years of experience in both gaming and commercial markets and our certified service centre to attend to all business requirements,” said Mercado commercial manager Juan Pablo Farcuh. Mercado will cover all local warranty and service calls with its certified technical service. It will also support customers on new integration processes in new and existing opportunities and provide solutions to both gaming and commercial markets.
Central Europe
Digitain Partners with Gamingtec to Expand Presence in Europe

Ani Mkrtchyan, Digitain’s Chief Sales Officer, commented: “We are excited to expand the partnership with Gamingtec and support Betters.pl in delivering an outstanding sports betting experience in Poland. This collaboration aligns with our commitment to expanding in regulated markets and is yet another example of how we partner with industry leaders in gaming excellence—perfectly reflecting Digitain’s new brand slogan: ‘BUILT TO LEAD.’”
The post Digitain Partners with Gamingtec to Expand Presence in Europe appeared first on European Gaming Industry News.
Industry Awards
GR8 Tech Named Best Sports Betting Provider in CEE at GamingTECH Awards 2025

GR8 Tech has been named Best Sports Betting Provider in Central and Eastern Europe (CEE) at the GamingTECH Awards 2025. The recognition, delivered at the Prague Gaming & TECH Summit, is a testament to GR8 Tech’s high-performance sportsbook solutions, client-centric approach, and commitment to AI-driven innovation.
“Winning this award is a stepping stone toward our larger vision to become the #1 sportsbook-driven platform by 2028,” said Sergey Ghazaryan, CRO at GR8 Tech. “This achievement proves we are on the right track. By combining top-tier technology with business-first thinking, we help our clients in CEE and beyond grow revenue, improve operational efficiency, and deliver betting experiences that drive long-term success.”
This win follows another recent major recognition from International Investor Magazine, which awarded GR8 Tech the Best iGaming Platform Europe 2025, highlighting the company’s growing leadership in the iGaming space.
Pushing Boundaries with AI-Driven Innovation
A key differentiator for GR8 Tech is its fast and scalable, AI-powered sportsbook, built to maximize operator revenue through advanced margin management, personalization, and region-specific optimizations. Operators benefit from automated odds engines, predictive retention models, and AI-driven CRM automation, cutting process times from 2 days to 15 minutes. With AI driving up to 30% revenue growth and 75-80% higher retention when paired with an expert team, GR8 Tech delivers a smarter, more efficient, and highly engaging sportsbook experience.
The company’s thought leadership in AI was also showcased at the summit, where GR8 Tech’s Head of AI, Raid Arfua, hosted a hands-on workshop on AI applications in iGaming CRM, and discussed the rise of AI-based recommendation engines in sports betting, strategies for managing AI-associated risks, and the challenge of distinguishing true innovation from hype in a panel discussion “The Rise of AI in Gaming: Friend, Foe, or Industry Game-Changer?”
As GR8 Tech advances toward becoming the top global sportsbook platform, it continues to elevate industry standards with advanced AI and operator-focused innovation. The company invites iGaming leaders to explore its next-generation solutions and be part of the transformation shaping the future of sports betting.
The post GR8 Tech Named Best Sports Betting Provider in CEE at GamingTECH Awards 2025 appeared first on European Gaming Industry News.
Compliance Updates
EPIC Global Solutions highlighted as a key element in PrizePicks’ iCAP Accreditation

EPIC is proud to have played a key role in helping PrizePicks achieve iCAP certification, the industry’s leading responsible gaming (RG) assessment.
As the globally recognized experts in harm minimization, EPIC worked closely with PrizePicks to enhance its responsible gaming initiatives, contributing to this historic milestone. With the certification, PrizePicks becomes the first and only daily fantasy sports operator in North America to achieve this level of recognition.
A key factor in this achievement was EPIC Global Solutions’ implementation of its comprehensive responsible gaming (RG) tools within PrizePicks. Through an anonymous, company-wide RG survey, EPIC provided valuable insights into the organization’s culture and commitment to player protection. The survey revealed that 82% of PrizePicks employees believe the company fosters a strong RG culture, while 88% emphasized the importance of responsible gaming for the long-term sustainability of the industry.
“Direct engagement with staff was pivotal to our assessment,” said Teresa Fiore, SVP North America at EPIC Global Solutions.
“Our survey underscores how deeply PrizePicks is committed to responsible gaming—not only as an ethical imperative but as a driver of employee morale and long-term industry sustainability. Additionally, they recognize that a strong commitment to RG is essential for the long-term sustainability of the industry.”
EPIC’s robust assessment also highlighted the significant impact of extensive RG training, with over 2,500 hours provided to staff from partners such as EPIC during the past year. The survey’s insights have not only served as a foundational benchmark for ongoing improvements but have also been cited as a critical factor in PrizePicks securing its iCAP accreditation.
Phil Sherwood, Senior Director of Responsible Gaming at PrizePicks, added: “Our partnership with EPIC has been instrumental in elevating our responsible gaming initiatives. Their expertise and insights have enhanced our programs, contributed to our iCAP accreditation, and reinforced our commitment to continuous improvement.”
Both EPIC and PrizePicks are committed to building on these achievements with plans to conduct annual surveys and further integrate employee insights into future RG initiatives.
The post EPIC Global Solutions highlighted as a key element in PrizePicks’ iCAP Accreditation appeared first on European Gaming Industry News.
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